Well being Specialist

at  Rogers Communications

We are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love—and our innovative team is growing. We are looking for dedicated team members to join our Corporate team who have a genuine passion for making positive impacts on customers and the communities where we live and work. We have a variety of business units with exciting and meaningful work waiting for you, including Communications, HR, Legal and Corporate Affairs, Supply Chain, Finance, and Real Estate. If you are considering your next step, we have exciting opportunities waiting for you. Come build a rewarding career at Rogers and be a driving force behind our success story!
Well-Being Specialist

WHO WE’RE LOOKING FOR:

We are looking for a talented Senior Well-Being Specialist to join our team and play a critical role in supporting employees navigating leaves due to medical reasons. Priorities are aimed at fostering timely, safe, and sustainable return-to-work programs, collaborating with our Human Resource Business Partners and the Managers and Employees they support. Your expertise will be utilized in providing advice and guidance to various stakeholders, contributing to a workplace culture that prioritizes inclusion and well-being. Your passion for Disability Management and an excellent customer-focused mindset will be key in making your mark within Canada’s leading wireless, cable and media company.

• Second Tier Support to managing disability leaves of absence (E.g. STD, LTD, WCB, Medical Accommodations, Unpaid Medical Leaves etc.) with a focus on timely, safe, and sustainable return-to-work plans.
• Correspond with Third Party Disability Administrators and internal stakeholders (E.g. Leaders, Human Resources Business Partners, Benefits Administrators, Payroll etc.)
• Proactive approach to supporting medical leave accommodations and requests.
• Support non-compliance and non-support decisions with appropriate next steps.
• Support Early Intervention and Stay-at-work initiatives including clarifying medical restrictions and availability of workplace accommodations.
• Support wellness initiatives.
• Maintain high level of confidentiality and storing of all relevant documentation.
• Contribute to improving relevant HR programs, through analysis, delivery, and administration ensuring the streamlining and standardizing HR policies, practices, and processes.
• Provide exemplary customer service, by prioritizing and responding within a Shared Inbox in a timely and efficient manner.
• Assess needs and analyze complex and sensitive situations before recommending practical solutions for employees experiencing a disability or requiring an accommodation.
• Cooperative and productive workstyle working with diverse teams and employees to provide timely and appropriate responses.
• Participate in relevant training as required.