Wellness Assistant

at  WELLNESS WAREHOUSE

AREAS OF RESPONSIBILITY:

Customer Experience
Be professional
Approach all customers, greet, smile and offer assistance
Identify customer needs in order to provide optimal experience
Takes responsibility for serving the customer and finding solutions to customers’ queries
Apply Selling Skills
Meet customers needs and expectations by asking, listening to and advising customers as to options/services/products available
Offers alternatives to the customer if merchandise is not available
Achievement of sales and unit targets
Knows what new lines and promotions have come into the store
Specialise in all departments through focussed supplier training and prescribed booklist completion
Store Disciplines & Productivity
Opening & closing procedures are followed
To ensure all merchandising principles are in place at all times and that every item is ticketed
Minimise Shinkage
Ensure accurate stock counts & checking of product expiry dates
Cash handling - assist at point of sale and with cash ups

Please refer the Job description for details