Windows Technology Consultant

at  SAP

BRING OUT YOUR BEST

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

SUMMARY:

SAP Enterprise Cloud Services (ECS) Delivery is a private cloud managed services provider who offers SAP applications in the HANA Enterprise Cloud. Our team “ECS Delivery Technical Operations” is responsible for 24x7 operations of these business-critical SAP systems in the cloud. We are looking for an experienced Linux & Cloud administrator to support our multi-national team in providing L3 expert support for all Linux OS and infra customer issues as well as building automation and improvement of our platform operations to provide world-class cloud services for SAP Applications to enterprise customer from all over the globe. In this role, you are responsible for conceptual design, configuration and administration of our cloud platform based on Linux operating systems in Azure, AWS and Google Cloud as well as in SAP data centers. You will support our team in standardizing and simplifying server operations using software tools and automation. Innovation and improvement of our operational processes will be a key element of the job. Besides providing new features into the platform, your focus will be also on stability and reliability of the environment to run business-critical systems of our customers.

EXPERIENCE:

• 7+ years of related professional experience
• Advanced technical background of Linux based server operating systems
• Practical experience with OS operation, upgrades and security patching
• Networking experience with the suite of TCP/IP, IP routing, NAT, firewalls
• Experience with network services like DNS and LDAP and HTTP proxies
• Good understanding of IT security, OS hardening
• Experience in script programming (e.g. Shell, Perl, Python, Go, etc.) and with server automation tools (e.g. Ansible, CHEF)
• Experience with server operations in large environments and in public clouds – Azure, AWS, GCP.
• Fluency in English language

ROLE INFORMATION:

The Senior Linux & Cloud Administrator is responsible for 24x7 availability of SAP systems running in SAP ECS; Respond, troubleshoot and resolve alerts & incidents in the Linux OS or infra layer – VMWare/ Azure/ AWS/ GCP/ Baremetal; Being a L3 escalation point for productive issues; Follow change management processes during service request execution; Seek opportunities to streamline standard operating procedures through automation; Must feel comfortable working in a fast paced, dynamic and flexible environment; Operate effectively in a global 24x7 International environment.

ROLE REQUIREMENTS:

• Expert Linux Administrator
• Expert in at least one of the public cloud administration – Azure, AWS, GCP
• Capacity to continuously acquire new knowledge in an independent and proactive way
• Good analytical and solution-oriented thinking
• Very good communication and networking skills
• Strong customer service focus
• Very good English language skills