Work Scheduler

at  Service Stream

Primary Location
VIC - Clayton South
Job Description Summary
Exciting opportunity to join our Metering team as a Work Scheduler
About the Role
Service Stream’s Energy and Water division are currently seeking a Work Scheduler to join our Water Meter Reading team. Reporting directly to the Contract Manager, you will be responsible for by performing allocation and administrative duties in support of the Water Meter reading operations. Based in Clayton South (VIC), and offered on a Full-Time basis, this position offers an excellent opportunity for the right candidate.

Benefits

• Access to StreamLife, our Employee Benefits Program that provides a fantastic range of retail savings at hundreds of top brands as well as resources to help you stay active and healthy
• Industry leaders providing services to the community for more than 30 years. Ongoing work.
• As an organisation of 5000 people this is a place where you can build a career
• Convenient Clayton South office location

Key Responsibilities

• Facilitate and manage all aspects of workforce planning and allocation using Excel, Link, MVRS, MIMS, UNIWOH, Lamprey, CC&B, BI Reporting, and any further systems that may replace the mentioned systems
• Liaise and provide support to field resources to ensure work is completed in a timely manner
• Ensure that client KPI’s are monitored and managed successfully
• Maintain field resource leave requests to ensure adequate resourcing
• Ensure all work performed is in accordance with contractual quality and safety requirements to company standards and to the satisfaction of the customer
• Work closely with the field supervisor to assist in providing areas for improvement of issues with the field staff
• Undertake and complete any other duties as requested by the Contract Manager
• Assist other members of the administration team where required

Skills and Experience

• Minimum 12 months experience in an office environment is essential
• Competencies in MS Office suite: Word, Excel, Outlook and BI Reports
• Excellent organisational and administration skills
• Able to work discretely with sensitive and confidential information
• The ability to work autonomously
• Good communication skills
• Problem solving skills
• Previous experience as a Work Scheduler preferred but not essential

About Us:
Service Stream is an equal opportunity ASX-listed business that develops and operates Australia’s essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries. Specialising in designing, constructing, and maintaining new and existing networks, we provide end-to-end engineering and asset management solutions for our blue-chip client base. Committed to fostering a workplace culture that values diversity and inclusion, Service Stream actively promotes the employment of Aboriginal and Torres Strait Islanders, people with disabilities, LGBTQI individuals, and other diverse groups. As a signatory to the Veterans Employment Commitment, we also value the skills and experience of ex-ADF members and their partners, strongly considering veterans who meet the key criteria for our employment opportunities
Department
Customer Care
How to Apply
If this sounds like you apply now to the Service Stream Recruitment Team via the online application button

• Facilitate and manage all aspects of workforce planning and allocation using Excel, Link, MVRS, MIMS, UNIWOH, Lamprey, CC&B, BI Reporting, and any further systems that may replace the mentioned systems
• Liaise and provide support to field resources to ensure work is completed in a timely manner
• Ensure that client KPI’s are monitored and managed successfully
• Maintain field resource leave requests to ensure adequate resourcing
• Ensure all work performed is in accordance with contractual quality and safety requirements to company standards and to the satisfaction of the customer
• Work closely with the field supervisor to assist in providing areas for improvement of issues with the field staff
• Undertake and complete any other duties as requested by the Contract Manager
• Assist other members of the administration team where require