Worker Adviser

at  Ministry of Labour Immigration Training and Skills Development

Discover the challenges and rewards of making a difference in the lives of Ontarians through providing education and advice to non-unionized workers in relation to workplace health and safety laws. The Office of the Worker Adviser (OWA) is a dedicated and professional team and we look forward to enriching our team with your health and safety expertise, particularly as it relates to Workplace Insurance Safety Board (WSIB) guidelines and claims.

COMMUNICATION SKILLS

• You possess well-developed oral communication and advocacy skills to make effective arguments before adjudicative bodies (e.g. courts and tribunals), interview/examine witnesses and communicate complex information
• You have demonstrated written communication skills to make effective arguments, articulate issues and obtain complex information and evidence.
  , gather and assess case information and develop case strategies and arguments.

RESEARCH AND ANALYTICAL SKILLS

• You proven research and analytical ability to interpret and apply legislation, caselaw, policies and procedures in developing case strategies and determining appropriate legal remedies.

CASE MANAGEMENT AND ORGANIZATIONAL SKILLS

• You can manage a caseload and meet deadlines in a high-volume environment proactively and independently.

As part of this professional team, you will:

• work on files from early resolution up to and including Workplace Safety and Insurance Appeals Tribunal (WSIAT) appeals and hearings
• give advice, and educate, workers and worker organizations
• co-ordinate multiple cases using a case management system
• investigate circumstances of claim by obtaining and analyzing relevant information and conducting interviews
• advise and direct injured workers, survivors, their families and community partners regarding issues and evidence required for a successful resolution
• advocate and present cases on behalf of clients at all appeal levels
• prepare clients and witnesses for hearings or appeals
• make written or oral presentations to Appeals Resolution Officers and WSIAT panels