Workers Compensation Portfolio Manager

at  Procare Group

• Join a leading national provider of insurance risk and solutions services!
• Ongoing support from a committed national management team
• Take the next step in your career & lead a successful, thriving division
  Procare’s Investigations Division are seeking a Workers Compensation Portfolio Manager to lead the growth of our Workers Compensation Portfolio. You must be a high calibre individual with demonstrated relevant experience, tenacity and a commitment to drive excellent outcomes. This is a unique opportunity for an individual seeking a rewarding position with a leading, national insurance investigations division.

ABOUT US:

The Procare Group is an ever-growing national business of over 25 years. Our values are at the core of our business; Work Together, Be Accountable, Clarity in Communication and Find a Solution. At Procare Investigations, our vision is to be the most respected national insurance investigations business in Australia with a focus on delivering high quality services for our customers through every interaction.
We value our people and know that fantastic talent is the only way to shape our future success. We’re all about building a high-performing team, where we embrace collaboration and new ways of thinking.
If you are looking to join a focused and driven team, as part of a family started company, have the drive to succeed and take pride in providing a high-quality service, we want to hear from you!
For more information, check out our website www.procareinvestigations.com.au or contact our careers team careers@procaregroup.com.au
Send in your application via the link with your CV and cover letter.
As an Equal Opportunity Employer, Procare Group is committed to Equality, Diversity and Inclusion in our everyday working practice. We strongly encourage applications from those who meet the role criteria of all abilities and cultures including people who identify as Aboriginal and Torres Strait Islander and people living with a disability

THE ROLE:

• Oversee the WC insurance portfolio and ensure effective management of referrals, personnel, and client relationships;
• Carry out the initial triage & allocation of matters, & manage skilled WC investigators;
• Develop and implement strategies to enhance portfolio performance;
• Assist with statistical reporting & file auditing;
• QC the portfolio, ensuring we deliver quality outcomes and are compliant with relevant Codes; and
• Have the progression opportunity to provide investigator training & education.