Workforce Scheduler

at  The Star Entertainment Group

WORKFORCE SCHEDULER – WORKFORCE MANAGEMENT

At The Star Entertainment Group, we aim to be Australia’s leading integrated resort company. Our mission is to create fun and memorable experiences for the millions of guests we welcome each year at our trusted destinations.
Our properties across Sydney, Brisbane, and the Gold Coast are world-class with many award-winning hotels, restaurants, bars, and entertainment venues.
The Star Entertainment Group (TSEG) is an ASX-listed company committed to supporting the communities in which we operate. TSEG will achieve this by leading with integrity and values to enable us to provide entertainment, gaming, and leisure experiences safely, responsibly, and ethically.
As our Workforce Scheduler, reporting to the Workforce Planning Manager, you will be responsible for providing exceptional guest service to our team members regarding rostering, payroll and policy-related queries to achieve a one-stop guest service solution.
This is a fantastic opportunity where you can demonstrate your skills and contribute to overall organisational goals.

• Update rosters to coordinate daily operational staffing requirements.
• Ensure inbox and messaging systems requests are actioned on daily basis.
• Prepare and finalise time files for payroll processing with high level of accuracy.
• Ensuring all allocated rostered team members records are accurate and maintained in the rostering database, including leave, absenteeism, turnover and resignations.
• Provide exceptional guest service to the team member base, on rostering, time and attendance payroll and policy related queries.