Working Capital Innovation & Transformation Director (Open Account)

at  Lloyds Banking Group

End Date
Monday 25 March 2024
Salary Range
£0 - £0
Agile Working Options
Job Share
Job Description Summary
See below
Job Description
JOB TITLE: Trade Innovation & Transformation Director, Open Account
LOCATION: London
HOURS: Full time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.
About this opportunity
An exciting opportunity has arisen for a collaborative, hardworking and strategic problem solver to join the Trade & Working Capital Innovation and Transformation team based in London. This role will focus on transforming the Open Account proposition and take it to a market leading position.
Trade & Working Capital is an area with tremendous growth opportunity and a captivating place to work at the forefront of innovation and change. The Trade team at Lloyds Bank is leading on digital solutions and has a number of important core and discretionary transformation breakthroughs for 2024 and beyond.
You’ll be responsible for the open account strategy, technology partnerships, managing key projects, implementation of the strategy and commercialisation.
You’ll work closely with the wider Trade business, including Product, Sales and Delivery and the Trade Lab in the Markets Platform and other key change partners. They will work with the wider team to embed a culture of innovation, promoting new ways of working and always centred around customers. Agility and resilience are key attributes, able to change directions when necessary.

Your accountabilities will include:

• Understanding and building the strategy for open account business including management of the strategic investment portfolio; conducting market analysis; building the brand through industry participation, panels and representation at events; leading the investment management processes; developing talent in the team; and interlocking with relevant partners.
• Undertaking workshops with customers to obtain insights regarding Lending, Trade and Working Capital needs; leading agile project management; using a project model of validation, proof of concept, pilot to launch and commercialisation; contributing in Trade Forums, Strategy Delivery Working Groups and Platform Monthly Platform Reviews; and building third party relationships.
• Designing open account solutions including industry and client engagement to understand client challenges; delivering Trade GSI projects to meet more client needs; leading risk across project delivery and Fintech partnerships; and close monitoring of market trends.
• Deliver the debt P&L which includes monitoring and meeting our agreed commitments in relation to the Open Account strategic initiatives; and handling relevant change budgets alongside the Platform team to ensure we can meet our revenue commitments.
• Driving Sustainable Growth and driving digital adoption and commercialisation; Supporting in negotiations and execution of digital transactions; and ensuring robust risk and control frameworks in operation across project delivery, with delivery of automated controls and control by design.

Why Lloyds Banking Group?
Like the modern Britain we serve, we’re evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We’re growing with purpose. Join us on our journey and you will too…

What we need from you?

• Expert in open account trends and industry developments with excellent market knowledge in this field.
• Solid understanding of Open Account trade products and solutions and be a subject matter expert for customers, Coverage and Sales teams.
• Confident building strong relationships, internally and externally across the industry. Using subject matter expertise to contribute to thought leadership in the industry e.g. through panels and event representation.
• Proven track record managing revenue and costs with the ability to make decisions that deliver a competitive advantage.
• Solid understanding of technical aspects within a Transaction Bank environment. Experience in successful engagement with Platform teams is also important.
• Ability to think laterally, be innovative and find creative solutions to complex problems within the context of the economic environment and GSI targets.

And any experience of these would be really useful!

• Demonstrate an in-depth knowledge of customer behaviours and build products that meet their needs. Maintain focus on end-to-end processes and continuously improve our offering.
• Define the vision and strategic direction based on a deep understanding of our customers’ needs, as well as new and emerging trends. Able to influence through storytelling.
• Identify future regulatory requirements and understands their implications. Deliver products that satisfy the LBG risk framework and wider industry regulations.
• Proficiency across Microsoft Office. Experience with Visio is desirable.

About working for us
Our focus is to ensure we’re inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.
We want our people to feel that they belong and can be their best, regardless of background, identity, or culture.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.
And it’s why we especially welcome applications from under-represented groups.
We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual bonus award, subject to Group performance
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

This is a once in a career opportunity to help shape your future as well as ours. Join us and grow with purpose.
At Lloyds Banking Group, we’re driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you’ll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you’ll have many opportunities to learn, grow and develop.
We keep your data safe. So, we’ll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We’ll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We’re focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference

Please refer the Job description for details