Working Student (f/m/d) - Customer Evolution Germany

at  SAP

WE HELP THE WORLD RUN BETTER

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

WHAT YOU BRING

• Student (f/m/d) at a university or a university of applied sciences
• Preferred fields of study: Economics, Business Administration, or similar
• Computer skills: very good knowledge of Microsoft Office applications, SAP basics
• Language skills: fluent in German (verbal and written) and good English skills (verbal and written)
• Soft skills: team player, proactive, working independently, creative and innovative, looking for challenges
• High level of initiative and operational readiness

This working student position is an excellent opportunity to apply soft and hard skills in a corporate environment, and a perfect opportunity for potential career in Junior Sales vacancies or similar.

• Acquire knowledge of SAP’s solution portfolio to support non-customer sales activities.
• Gain insight to SAP’s support and cloud portfolio.
• Take responsibility for “Maintenance at Risk” (MAR) case creation and handle maintenance contracts in industry standard SAP systems like SAP ERP and SAP CRM.
• Handle basic inquiries from different stakeholders (e.g. sales or finance community) and take part in deal structuring.
• Revise and update existing maintenance documentation, as well as prepare customer presentations.
• Further optimize maintenance, support and cloud reporting and analytics tools to further improve data quality.
• Together with the team accelerate Customer Evolution Move journey to the Cloud for our customers.
• Support local Customer Evolution teams in other business-related topics and closely work with colleagues from various other functional areas including Sales, Finance, support delivery, etc.
• Organize Customer Evolution meetings with colleagues spread worldwide

This working student position is an excellent opportunity to apply soft and hard skills in a corporate environment, and a perfect opportunity for potential career in Junior Sales vacancies or similar.

• Acquire knowledge of SAP’s solution portfolio to support non-customer sales activities.
• Gain insight to SAP’s support and cloud portfolio.
• Take responsibility for “Maintenance at Risk” (MAR) case creation and handle maintenance contracts in industry standard SAP systems like SAP ERP and SAP CRM.
• Handle basic inquiries from different stakeholders (e.g. sales or finance community) and take part in deal structuring.
• Revise and update existing maintenance documentation, as well as prepare customer presentations.
• Further optimize maintenance, support and cloud reporting and analytics tools to further improve data quality.
• Together with the team accelerate Customer Evolution Move journey to the Cloud for our customers.
• Support local Customer Evolution teams in other business-related topics and closely work with colleagues from various other functional areas including Sales, Finance, support delivery, etc.
• Organize Customer Evolution meetings with colleagues spread worldwide.