Workshop Administrator

at  London Hire Limited

DESCRIPTION

We have an opportunity for a Workshop Administrator to join our team. To undertake the day-to-day co-ordination of Fleet Maintenance activities across the London Hire Group, including all associated and satellite divisions. To ensure that all London Hire, third party contracted maintenance vehicles are managed in line with client Service Level. Whilst maintaining agreements and manufacturers recommended maintenance schedules, and all current and pending legislation.
Supplier management is a key element of this role, for reviewing all estimates and quotation to ensure correct repair times, and parts costs and relevant discounts have been applied.

SKILLS, KNOWLEDGE AND EXPERTISE

• Previous experience in administration.
• Proactive and have a professional approach demonstrated throughout your work.
• Excellent time management skills.
• Well organised, with the ability to show great attention to detail.
• Excellent verbal and written communication skills.
• Consistently reliable with the ability to work with enthusiasm, both independently and as part of a team.
• Proficient in the use of Microsoft Word, Excel, and Outlook.

• Client service levels are maintained to the highest possible standards. Upload all information onto Key 2.
• Client Recharges, “ensure quotes and authorisation is obtained to” ensure client recharges are completed for: - Vehicle damage (Mechanical recharges and Rental).
• Liaise with the Rental Team to ensure London Hire Clients Service Level Agreements are achieved.
• Ensure vehicles remain legally complaint at all times during operation.
• Ensure supplier and subcontractor invoices are checked against agreed prices, challenge, and dispute invoices as required.
• Health and Safety legislation is observed at all times.
• Ensure maximum vehicle up time is achieved.
• Ensure London Hire Process are adhered too.
• Communicate and Engage with Clients and Staff to build in teamwork.
• General desk and office housekeeping is improved and maintained.
• Inter departmental communication and relationships are developed.
• User of all Fleet Management Systems in place, evaluate and recommend improvements.
• Provide cover for staff absences and holiday cover.
• Undertake any reasonable request made by a member of Management.