Workshop Controller - Mazda

at  Peter Warren Automotive Holdings

Peter Warren Automotive is part of the Peter Warren Group, one of Australia’s largest multi-franchise motor dealer groups. With over 1,800 employees throughout NSW and QLD, we are very focused on growing and developing a career path for all our employees.
We are looking for an experienced, motivated, and enthusiastic Workshop Controller, to work in our busy Macarthur Mazda Service Department in Campbelltown.
Do you have what it takes?
As a Peter Warren Workshop Controller, you will be someone who enjoys a challenge, working in a team environment carrying out practical and hands on activities.

• Manage daily tasks for a team of technicians
• Manage Productivity and efficiency of technicians
• Prioritise Repair Orders in the workshop to ensure on time completion
• Assist with Technical problem solving
• Suggest additional work that is needed to the Service Advisor Team so the customer can be notified
• Make certain that work Repair Orders are completed correctly for Warranty procedures and ask for clarification if there are questions
• Maintain OEM workshop tools and equipment; follow safety practices; notify management if tools need replacement or new tools required
• Maintain adequate personal hand tools to enable all repairs to be carried out with minimum movement from vehicle
• Assist in expediting of parts orders to avoid wasting time waiting for parts.
• Notify team Service Advisor Team if delays are expected or if a part needs to be ordered
• Manage Technicians if Repair Orders or work is temporarily not able to complete a job
• Give special attention to repeat repairs, so the problem is correct this time and future comebacks are avoided
• Compliance with the procedures and policies of Peter Warren Automotive