WW Customer Disputes & Escalations Specialist

at  Intland Software

București, Municipiul București, Romania -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate24 Jun, 2024Not Specified25 Mar, 2024N/APerformance Metrics,Key Performance Indicators,Excel,Salesforce,Kpi,Oracle,Developers,Management Skills,FinanceNoNo
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Description:

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.
Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.

YOU’VE FOUND IT!

Do you want to change the way we create our new interconnected world?
Are you passionate to drive the future of innovation?
If you’re curious, collaborative and motivated, then PTC is looking for you!

YOUR SKILLS AND KNOWLEDGE:

  • Bachelor’s Degree, in finance, accounting, or business-related field
  • 2 plus years’ experience in similar roles
  • Strong work ethic in a fast-paced environment with an emphasis on accuracy and attention to detail
  • Excellent organizational and time management skills
  • Experience utilizing Microsoft Office Suite, intermediate level skills with Excel preferred
  • Experience with Oracle or equivalent ERP system preferred
  • Experience with Salesforce would be a plus
  • Experience working under Service Level Agreement (SLA), Key Performance Indicators (KPI’s) and performance metrics
  • Prior project experience preferred
    PTC has the most robust Internet of Things technology in the world. In 1986 we revolutionized digital 3D design, and in 1998 were first to market with Internet-based PLM. Now our leading IoT and AR platform and field-proven solutions bring together the physical and digital worlds to reinvent the way you create, operate, and service products. With PTC, global manufacturers and an ecosystem of partners and developers can capitalize on the promise of the IoT today and drive the future of innovation.

WHY PTC

When looking for a new job, we know you are looking for something that aligns with your values, passions, dreams, and lifestyle. Our team is passionate and committed. We are driven by innovation and value our work-life balance. Check out what it’s like to work at PTC at #lifeatPTC.

Responsibilities:

Please refer the Job description for details


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Marketing/Advertising/Sales

IT Software - Other

Communications

Graduate

Finance accounting or business-related field

Proficient

1

București, Romania