xIAM Product Analyst

at  Johnson Johnson

Johnson & Johnson is recruiting for an Information Security & Risk Management (ISRM) External Identity Product Analyst, located in Poland. Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 130 years. We embrace research and science - bringing innovative ideas, products, and services to advance the health and well-being of people. At Johnson & Johnson, we believe good health is the foundation of vibrant lives, thriving communities and forward progress. That’s why for more than 130 years, we have aimed to keep people well at every age and every stage of life. Today, as the world’s largest and most broadly-based healthcare company, we are committed to using our reach and size for good. We strive to improve access and affordability, create healthier communities, and put a healthy mind, body and environment within reach of everyone, everywhere. Every day, our more than 130,000 employees across the world are blending heart, science and ingenuity to profoundly change the trajectory of health for humanity. Thriving on a diverse company culture, celebrating the uniqueness of our employees and committed to equity. Proud to be an equal opportunity employer.
J&J is on a journey to centralize customer and external partner identity for our millions of users consuming services worldwide. Our goal is to improve user experiences by creating a single universal directory and primary ID for each person.
The xIAM Product Analyst will draft and refine stories in the external customer identity backlog, facilitating refinement ceremonies, and prioritize the product backlog in partnership with the xIAM Authentication product owner. In addition to these responsibilities, they will grow xIAM product demand in the Europe, Middle East, and East Asia (EMEA) region by researching country specific use cases. The person in this role will establish relationships with regional business and technology leaders to identify sector and country specific requirements. They will define xIAM EMEA adoption and feature roadmaps and collaborate with other xIAM Product Owners to influence the development of these features into our suite of products. This person will also act as the key xIAM contact for the regional ISRM Business Information Security Officer (BISO) organization, partnering to improve the xIAM intake process and provide detailed guidance on customer identity related concerns and best practices.
As the team in this region grows, the person in this role will be responsible for delivering POC and “Art of the possible” implementations for EMEA requirements. A successful candidate for this role would be an experienced Product Analyst, confident with managing a backlog and running agile ceremonies. A preferred candidate would have a background in Security and / or Identity.

QUALIFICATIONS

• A Bachelor’s degree and a minimum of 5 years of progressive experience in the information security or information technology sector
• Demonstrated ability in Product Management or requirements gathering
• Demonstrable experience drafting and refining agile stories and acceptance criteria in the Gherkin format
• Experience managing a product backlog in JIRA
• Experience partnering with enterprise leaders and representatives
• Hands on experience defining and implementing product roadmaps
• Basic knowledge of IAM principles, protocols (SAML, OIDC, OAuth, LDAP), and security standard processes
• Strong written and verbal communication skills and the ability to work with a distributed team
• Strong problem-solving skills
• Fluent/Very Proficient in English

PREFERRED KNOWLEDGE, SKILLS AND ABILITIES:

• Project experience with Okta or other customer identity solutions (Azure B2C, Forgerock, Auth0, etc)
• Experience working with large scale SaaS products (Identity tools, CRM platforms, etc)
• Exposure to UI/UX design and development
• Conceptual understanding of API integrations and API frameworks
• Experience designing and maintaining Software Development Lifecycle documentation
• Experience managing multiple partner’s expectations and requirements at the same time
• Ability to communicate technical knowledge to non-technical partners
• Excellent organization and time management experience
• Previous experience in professional services or consulting
  Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability

• Manage external authentication backlog via creation, refinement, and sizing of stories and related acceptance criteria
• Partner with xIAM Product Owners to review features, application requests, and platform design to influence our product backlog
• Relationship management across EMEA and LATAM business technology leaders, defining adoption and feature roadmap timelines to drive xIAM use in region.
• Facilitate Agile refinement ceremonies and act as backup for Scrum Master as needed
• Partner across ISRM to define and influence security standards, application details, and intake flow process changes to better represent the identity challenges of the region.
• Screen Product Analyst when growing our teams with contracted partners.
• Perform demos to partners of new Okta features or xIAM developed custom features.
• Continue to train on the Okta platform to expand product knowledge.