XOS - Sales Support Associate

at  ChemTreat

XOS (www.xos.com) is a leading manufacturer of application-specific X-ray analyzers. In today’s highly competitive environment one of the key differentiators for sustained long term success is an organization’s people. While products, assets, and brands can create a competitive advantage, over time without great people the competition will catch up. This could not be better stated than in one of our core values, We Deliver Results as a Team!
Through strong customer partnerships, we advance the quality and delivery of water. Want to help us in this mission?
XOS is proud to be a Water Quality company in Veralto (NYSE: VLTO). Imagine a world where everyone has access to clean water, safe food and medicine, and trusted essential goods. That is the tomorrow Veralto is creating today. Veralto is a $5B global leader in essential technology solutions made up of over 16,000 associates across our Water Quality and Product Identification segments all united by a powerful purpose: Safeguarding the World’s Most Vital Resources.

ARE YOU QUALIFIED?

• Bachelor’s degree in any discipline.
• Proficient utilizing Microsoft Office with high level of proficiency in Excel
• Ability to identify and deliver positive outcomes to customer interactions.
• Self-motivated with ability to multi-task and balance workload priorities
• Excellent verbal and written communication skills. Must also have strong customer service and interpersonal skills and ability to cooperate well within a team.

ABOUT THE ROLE:

If you are looking to join a dynamic company in an entry role with tremendous promotion potential, look no further!
We are hiring for a Sales Support Associate which plays an integral role in the growth and performance of our company. This role requires strong interpersonal and organizational skills with various responsibilities with our customers and within the broader commercial team.
This position reports to the Sales Operations Manager and is on-site in East Greenbush.

IN THIS ROLE, YOU WILL BE:

• Ensure long term customer relationships by utilizing effective customer service skills.
• Communicate directly with customers, sales reps, and distributors via telephone, electronically or face to face.
• Process price quotes, purchase orders, change orders, order confirmations, visual compliance, and coordinate timely deliveries in compliance with company policies and standard operating procedures.
• Enter new accounts and maintain existing accounts with accurate billing, shipping, contact information, pricing, and credit in ERP and Salesforce
• Basic Salesforce administration to include user setup, tracking management, report/dashboard creation, and basic Commercial Team support.