Zygo Sr. Field Sales Applications Engineer

at  Ametek Inc

Come join a company where what you do makes a difference. For over 50 years, Zygo Corporation, located in Middlefield, CT has been a global leader in the design and manufacture of advanced optical metrology systems and ultra-precise optical components and assemblies. We are a worldwide supplier of optical metrology instruments, high precision optical components, and complex electro-optical system design and manufacturing services. Recognized as a valued partner by its customers for innovative technology, application expertise, product reliability, and responsiveness, ZYGO has been driven by a passion for innovation, as evidenced by approximately 750 patents awarded since its foundation.
We are dedicated to helping you grow your career by using all your talents, insights and experiences in a welcoming team environment. Bring your passion, commitment and curiosity and come grow with us as together we work to make our world a better place.
Zygo seeks a technically confident, detail-oriented team player with strong communication skills to drive new business and provide applications support to our customers. This is a highly visible position that will interface with many parts of the business including sales, product management, engineering, production, purchasing, and quality. You will play a critical role in delivering consistent results for our customers by understanding their requirements, testing use cases, solving applications issues, and providing essential communications.

• Act as a partner in crafting solutions for our customers.
• Operate as a cross-functional integrator to document, plan, coordinate, and execute experiments to validate customer use cases. Communicate the results to customers or their representatives via email, teleconference, or face-to-face meetings.
• Qualify new applications through analysis or experimentation and recommend a bill of materials (BOM) to fit the customer requirements.
• Create and document technical content.
• Support sales team as the product expert.
• Represent ZYGO at trade shows and conferences.
• Address incoming technical or service inquiries from customers in a timely manner according to an agreed upon schedule.
• Train customers on basic technology, systems design, and product use. Assist customers with setup and integration of our products, including optical alignment and establishing communications, both on site and remotely.
• Represent the voice of the customer during internal meetings.
• Coach and mentor application team members.