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Guest Service Agent at Minor International
Brisbane, Queensland, Australia - Full Time
Skills Needed
Customer Service, Check In, Check Out, Reservations, Communication, Problem Resolution, Positive Energy, Professional Presentation, Property Management Systems, Guest Relations
Specialization
Successful candidates must demonstrate a background in high-quality service within hospitality or customer-facing roles, coupled with exceptional articulation skills for clear and professional correspondence. Applicants must be fully committed to a dynamic rotating schedule, including weekends and public holidays, and maintain a polished professional presentation.
Common Area Cleaner at Minor International
Adelaide, South Australia, Australia - Full Time
Skills Needed
Attention To Detail, Teamwork, Safety Protocols Adherence, Equipment Usage, Communication Skills, Time Management, Prioritization, Proactive Attitude, Work Ethic, Physical Stamina
Specialization
Successful candidates should possess strong attention to detail and a commitment to high cleanliness standards, with the ability to work effectively both independently and as part of a team. Candidates must also have good physical fitness and stamina for repetitive tasks, along with professional communication skills and availability for flexible hours, including weekends.
Commis Chef at Minor International
Queenstown, Otago, New Zealand - Full Time
Skills Needed
Food Safety, Hygiene Standards, Kitchen Operations, Breakfast Service, Teamwork, Communication, Culinary Skills, Time Management, Health And Safety Compliance
Specialization
Candidates should have 0-6 months of experience in a similar role and a strong understanding of food safety and hygiene regulations. The ability to work effectively in a fast-paced, team-oriented environment is essential.
Night Guest Service Agent at Minor International
Port Douglas, Queensland, Australia - Full Time
Skills Needed
Guest Service, Hospitality, Customer Service, Check In, Check Out, Reservations Processing, Issue Resolution, Communication, Professionalism, Positive Energy, Property Management Systems, Independent Work
Specialization
Candidates must have a demonstrated background in high-quality service within hospitality or customer-facing roles, coupled with exceptional communication skills across various mediums. A commitment to working dynamic schedules, including nights, weekends, and holidays, is essential, alongside maintaining a professional presentation.
Guest Services Agent at Minor International
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Guest Service, Communication Skills, Problem Solving, Sales, Public Relations, Activity Coordination, Account Management, Opera Cloud, Team Training, Customer Satisfaction, Innovative Solutions, Diplomacy, Efficiency, Politeness, Hospitality, Multilingual
Specialization
Candidates must have at least two years of experience in the hotel industry and possess good communication skills. Experience with Opera Cloud and proficiency in Russian or Arabic are preferred.
Experience Required
Minimum 2 year(s)
Telephone Operator at Minor International
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Communication, Customer Service, Telecommunications, Attention To Detail, Teamwork, Self Motivation, Professional Grooming, English Proficiency
Specialization
Candidates should have a secondary/high school education and a minimum of 1 year of relevant experience. Proficiency in English is required, and knowledge of additional languages is advantageous.
Common Area Housekeeper / Cleaner at Minor International
Tweed Shire Council, New South Wales, Australia - Full Time
Skills Needed
Attention To Detail, Team Collaboration, Safety Protocols, Cleaning Equipment Usage, Professional Communication, Time Management, Positive Attitude, Physical Fitness
Specialization
Candidates should have previous experience in a resort or hotel environment and possess strong attention to detail. Good physical fitness and the ability to work both independently and as part of a team are essential.
Food & Beverage Attendant at Minor International
Wellington, Wellington, New Zealand - Full Time
Skills Needed
Food And Beverage Order Taking, Menu Knowledge, Table Service, Customer Service, Communication Skills, Flexibility, Reliability, Positive Attitude, Professional Presentation, Waitstaff Experience, Bartender Experience
Specialization
Candidates must possess a warm, approachable demeanor, proven experience in delivering high-quality customer service, and previous experience as waitstaff or a bartender. Essential requirements include professional presentation, exceptional communication skills, reliability, and flexibility to work across a rotating roster including weekends and public holidays.
Hotel Receptionist at Minor International
Queenstown, Otago, New Zealand - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Attention To Detail, Time Management, Teamwork, Hospitality, Positive Attitude
Specialization
Candidates should have 0-6 months of experience in a similar role and a demonstrated background in delivering high-quality service in a hospitality environment. A proactive approach to guest needs and maintaining a professional presentation is essential.
Chef de Partie at Minor International
Kafue, Lusaka Province, Zambia - Full Time
Skills Needed
Culinary Arts, Mise En Place, Food Safety, Sanitation, Menu Development, Portion Control, Cost Efficient Production, Team Leadership, Inventory Management, Fifo Rotation, Grill, Sauté, Pantry, Pastry, Haccp Compliance
Specialization
Candidates must hold a Diploma in Culinary Arts and possess 2-3 years of experience in a luxury hospitality environment. Strong technical cooking skills and a solid understanding of food safety and kitchen operations are essential.
Experience Required
Minimum 2 year(s)
Guest Services Agent at Minor International
Surat Thani, Surat Thani, Thailand - Full Time
Skills Needed
Customer Service, Front Office Operations, Communication Skills, English Fluency, Ms Office, Property Management Systems, Opera Cloud, Reservation Management, Guest Registration, Conflict Resolution, Hospitality Management
Specialization
Candidates should have prior experience in hotel front office operations and strong English communication skills. Proficiency in MS Office and familiarity with Property Management Systems like OPERA Cloud are preferred.
Food & Beverage Supervisor at Minor International
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Supervisory Experience, Customer Service, Communication Skills, Food And Beverage Knowledge, Training, Self Motivation, Positive Attitude
Specialization
Candidates should have at least 12 months of supervisory experience in a similar role and 3 years of experience in a restaurant or hotel environment. A current PIC certificate is a plus, along with excellent communication and customer service skills.
Experience Required
Minimum 2 year(s)
Executive Chef at Minor International
Surat Thani, Surat Thani, Thailand - Full Time
Skills Needed
Culinary Skills, Food Safety, Leadership, Menu Development, Cost Control, Team Management, Hygiene Compliance, Communication, Problem Solving, Organization, Creativity, Planning, Presentation, Adaptability, Quality Focus, Detail Orientation
Specialization
Proven experience as an Executive Chef or Senior Sous Chef in a luxury hotel or resort is required. Strong culinary skills and leadership experience managing large teams are essential.
Experience Required
Minimum 5 year(s)
Cluster Electrician at Minor International
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Electrical Systems, Installation, Repair, Maintenance, Hvac, Plumbing, Av, Troubleshooting, Communication, Organizational Skills, Multitasking, Safety Procedures, Ppm, Electrical Equipment, Shift Work, Log Book Management
Specialization
Candidates should have previous experience in a large luxury hotel and proven work experience as an electrician. Active listening, effective communication skills, and flexibility to work in shifts are also required.
Experience Required
Minimum 2 year(s)
Executive Chef at Minor International
Manama, Capital Governorate, Bahrain - Full Time
Skills Needed
Culinary Leadership, Menu Development, Team Building, Food Safety, Cost Management, Guest Satisfaction, Communication Skills, Innovation, Quality Control, Training, Hygiene Compliance, Problem Solving, Creativity, Interpersonal Skills, Operational Procedures, Supplier Management
Specialization
Candidates should have a strong culinary background with luxury brands and excellent leadership skills. Experience in managing food costs and compliance with safety regulations is also essential.
Experience Required
Minimum 5 year(s)
Night Guest Service Agent at Minor International
Muswellbrook, New South Wales, Australia - Full Time
Skills Needed
Guest Service, Hospitality, Customer Service, Check In, Check Out, Reservations Processing, Problem Resolution, Communication, Professionalism, Positive Energy, Property Management Systems
Specialization
Successful candidates must have a demonstrated background in high-quality customer-facing service, exceptional communication skills, and a proactive approach to exceeding guest expectations. A full commitment to a dynamic schedule, including nights, weekends, and public holidays, is mandatory.
Front Office Manager at Minor International
Cessnock City Council, New South Wales, Australia - Full Time
Skills Needed
People Management, Team Leadership, Guest Welcoming, Service Excellence, Communication, Customer Service, Team Roster Management, Budget Management, Recruitment Support, Complaint Resolution, Guest Accounts Maintenance, Daily Reporting, Trust Accounting
Specialization
Successful candidates must possess a minimum of two years of supervisory experience within a hotel or resort setting, coupled with exceptional people management skills to lead and motivate staff. Essential requirements also include excellent written and verbal communication, outstanding customer service abilities, an unwavering positive attitude, and availability to work rotating shifts, including weekends.
Experience Required
Minimum 2 year(s)
Common Area Housekeeper / Cleaner at Minor International
Tweed Shire Council, New South Wales, Australia - Full Time
Skills Needed
Attention To Detail, Team Collaboration, Safety Protocols, Cleaning Equipment Usage, Professional Communication, Time Management, Positive Attitude, Physical Fitness
Specialization
Candidates should have previous experience in a resort or hotel environment and possess strong attention to detail. They must also be able to work independently and as part of a team, with good physical fitness and communication skills.
Guest Service Agent at Minor International
Mackay, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Professional Presentation, Teamwork, Time Management, Hospitality Knowledge
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Conference Sales & Events Coordinator at Minor International
Cessnock City Council, New South Wales, Australia - Full Time
Skills Needed
Client Focused, Event Coordination, Sales, Operations, Relationship Management, Business Development, Cold Calls, Site Inspections, Trade Shows, Proposal Preparation, Event Logistics, Communication, Attention To Detail, Organizational Skills, Crm Systems, Client Service
Specialization
Candidates must have a minimum of 1+ years of experience in event coordination or hospitality, coupled with strong communication, attention to detail, and organizational skills. A proactive, client-first mindset and availability for flexible hours, including weekends and evenings, are essential.
Guest Service Agent at Minor International
Brisbane, Queensland, Australia -
Full Time


Start Date

Immediate

Expiry Date

25 Jun, 26

Salary

40.05

Posted On

27 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Check-in, Check-out, Reservations, Communication, Problem Resolution, Positive Energy, Professional Presentation, Property Management Systems, Guest Relations

Industry

Hospitality

Description
Company Description Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed. Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture. Job Description Oaks on Brisbane River City Suites are looking for a full time Guest Service Agent who is passionate about providing excellent customer service to join the team. The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. Key Responsibilities Include: Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs. Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service. Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability. Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience. Shift Details (subject to change): Rotating roster across Monday to Sunday Shift times scheduled within 7:00am to 11:00pm Hourly rates (excluding super): Monday - Friday: $26.70 per hour Saturday: $33.38 per hour Sunday: $40.05 per hour Qualifications Successful candidates will have: Demonstrated background in delivering high-quality service within a hotel, hospitality, or customer-facing environment. Exceptional ability to articulate information clearly and effectively across various mediums, ensuring precise and professional correspondence. Consistently delivers an exceptional standard of service, exhibiting a proactive and positive approach to addressing guest needs and exceeding expectations. Adept at fostering positive guest experiences and maintaining high satisfaction levels through attentive service and problem resolution. Maintains a polished and professional presentation, reflecting the values and standards of the organisation. Fully committed to a dynamic work schedule, including the ability to work weekends, public holidays, and varying shifts to meet operational requirements. Additional Information At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance: What We Offer: Career Growth: Learning and development programs to boost your career. Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family. Global Perks: International accommodation discounts across our hotel brands. Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ. Experiences: Discounted entertainment and activities. Banking and Insurance: Exclusive health insurance offers and workplace banking benefits. Generous Leave: Parental and birthday leave. Wellness Boost: EAP and tailored wellness support. Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth. Currently, we are only accepting applications from candidates who have working rights within New Zealand. Company Location: iStay River City Brisbane
Responsibilities
The Guest Service Agent will provide a warm and friendly reception, ensuring smooth check-ins and addressing immediate guest inquiries upon arrival. Key duties include maintaining clear communication across channels, accurately processing reservations using property management systems, and acting as the primary point of contact for guests throughout their stay.
Guest Service Agent at Minor International
Brisbane, Queensland, Australia - Full Time
Skills Needed
Customer Service, Check In, Check Out, Reservations, Communication, Problem Resolution, Positive Energy, Professional Presentation, Property Management Systems, Guest Relations
Specialization
Successful candidates must demonstrate a background in high-quality service within hospitality or customer-facing roles, coupled with exceptional articulation skills for clear and professional correspondence. Applicants must be fully committed to a dynamic rotating schedule, including weekends and public holidays, and maintain a polished professional presentation.
Common Area Cleaner at Minor International
Adelaide, South Australia, Australia - Full Time
Skills Needed
Attention To Detail, Teamwork, Safety Protocols Adherence, Equipment Usage, Communication Skills, Time Management, Prioritization, Proactive Attitude, Work Ethic, Physical Stamina
Specialization
Successful candidates should possess strong attention to detail and a commitment to high cleanliness standards, with the ability to work effectively both independently and as part of a team. Candidates must also have good physical fitness and stamina for repetitive tasks, along with professional communication skills and availability for flexible hours, including weekends.
Commis Chef at Minor International
Queenstown, Otago, New Zealand - Full Time
Skills Needed
Food Safety, Hygiene Standards, Kitchen Operations, Breakfast Service, Teamwork, Communication, Culinary Skills, Time Management, Health And Safety Compliance
Specialization
Candidates should have 0-6 months of experience in a similar role and a strong understanding of food safety and hygiene regulations. The ability to work effectively in a fast-paced, team-oriented environment is essential.
Night Guest Service Agent at Minor International
Port Douglas, Queensland, Australia - Full Time
Skills Needed
Guest Service, Hospitality, Customer Service, Check In, Check Out, Reservations Processing, Issue Resolution, Communication, Professionalism, Positive Energy, Property Management Systems, Independent Work
Specialization
Candidates must have a demonstrated background in high-quality service within hospitality or customer-facing roles, coupled with exceptional communication skills across various mediums. A commitment to working dynamic schedules, including nights, weekends, and holidays, is essential, alongside maintaining a professional presentation.
Guest Services Agent at Minor International
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Guest Service, Communication Skills, Problem Solving, Sales, Public Relations, Activity Coordination, Account Management, Opera Cloud, Team Training, Customer Satisfaction, Innovative Solutions, Diplomacy, Efficiency, Politeness, Hospitality, Multilingual
Specialization
Candidates must have at least two years of experience in the hotel industry and possess good communication skills. Experience with Opera Cloud and proficiency in Russian or Arabic are preferred.
Experience Required
Minimum 2 year(s)
Telephone Operator at Minor International
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Communication, Customer Service, Telecommunications, Attention To Detail, Teamwork, Self Motivation, Professional Grooming, English Proficiency
Specialization
Candidates should have a secondary/high school education and a minimum of 1 year of relevant experience. Proficiency in English is required, and knowledge of additional languages is advantageous.
Common Area Housekeeper / Cleaner at Minor International
Tweed Shire Council, New South Wales, Australia - Full Time
Skills Needed
Attention To Detail, Team Collaboration, Safety Protocols, Cleaning Equipment Usage, Professional Communication, Time Management, Positive Attitude, Physical Fitness
Specialization
Candidates should have previous experience in a resort or hotel environment and possess strong attention to detail. Good physical fitness and the ability to work both independently and as part of a team are essential.
Food & Beverage Attendant at Minor International
Wellington, Wellington, New Zealand - Full Time
Skills Needed
Food And Beverage Order Taking, Menu Knowledge, Table Service, Customer Service, Communication Skills, Flexibility, Reliability, Positive Attitude, Professional Presentation, Waitstaff Experience, Bartender Experience
Specialization
Candidates must possess a warm, approachable demeanor, proven experience in delivering high-quality customer service, and previous experience as waitstaff or a bartender. Essential requirements include professional presentation, exceptional communication skills, reliability, and flexibility to work across a rotating roster including weekends and public holidays.
Hotel Receptionist at Minor International
Queenstown, Otago, New Zealand - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Attention To Detail, Time Management, Teamwork, Hospitality, Positive Attitude
Specialization
Candidates should have 0-6 months of experience in a similar role and a demonstrated background in delivering high-quality service in a hospitality environment. A proactive approach to guest needs and maintaining a professional presentation is essential.
Chef de Partie at Minor International
Kafue, Lusaka Province, Zambia - Full Time
Skills Needed
Culinary Arts, Mise En Place, Food Safety, Sanitation, Menu Development, Portion Control, Cost Efficient Production, Team Leadership, Inventory Management, Fifo Rotation, Grill, Sauté, Pantry, Pastry, Haccp Compliance
Specialization
Candidates must hold a Diploma in Culinary Arts and possess 2-3 years of experience in a luxury hospitality environment. Strong technical cooking skills and a solid understanding of food safety and kitchen operations are essential.
Experience Required
Minimum 2 year(s)
Guest Services Agent at Minor International
Surat Thani, Surat Thani, Thailand - Full Time
Skills Needed
Customer Service, Front Office Operations, Communication Skills, English Fluency, Ms Office, Property Management Systems, Opera Cloud, Reservation Management, Guest Registration, Conflict Resolution, Hospitality Management
Specialization
Candidates should have prior experience in hotel front office operations and strong English communication skills. Proficiency in MS Office and familiarity with Property Management Systems like OPERA Cloud are preferred.
Food & Beverage Supervisor at Minor International
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Supervisory Experience, Customer Service, Communication Skills, Food And Beverage Knowledge, Training, Self Motivation, Positive Attitude
Specialization
Candidates should have at least 12 months of supervisory experience in a similar role and 3 years of experience in a restaurant or hotel environment. A current PIC certificate is a plus, along with excellent communication and customer service skills.
Experience Required
Minimum 2 year(s)
Executive Chef at Minor International
Surat Thani, Surat Thani, Thailand - Full Time
Skills Needed
Culinary Skills, Food Safety, Leadership, Menu Development, Cost Control, Team Management, Hygiene Compliance, Communication, Problem Solving, Organization, Creativity, Planning, Presentation, Adaptability, Quality Focus, Detail Orientation
Specialization
Proven experience as an Executive Chef or Senior Sous Chef in a luxury hotel or resort is required. Strong culinary skills and leadership experience managing large teams are essential.
Experience Required
Minimum 5 year(s)
Cluster Electrician at Minor International
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Electrical Systems, Installation, Repair, Maintenance, Hvac, Plumbing, Av, Troubleshooting, Communication, Organizational Skills, Multitasking, Safety Procedures, Ppm, Electrical Equipment, Shift Work, Log Book Management
Specialization
Candidates should have previous experience in a large luxury hotel and proven work experience as an electrician. Active listening, effective communication skills, and flexibility to work in shifts are also required.
Experience Required
Minimum 2 year(s)
Executive Chef at Minor International
Manama, Capital Governorate, Bahrain - Full Time
Skills Needed
Culinary Leadership, Menu Development, Team Building, Food Safety, Cost Management, Guest Satisfaction, Communication Skills, Innovation, Quality Control, Training, Hygiene Compliance, Problem Solving, Creativity, Interpersonal Skills, Operational Procedures, Supplier Management
Specialization
Candidates should have a strong culinary background with luxury brands and excellent leadership skills. Experience in managing food costs and compliance with safety regulations is also essential.
Experience Required
Minimum 5 year(s)
Night Guest Service Agent at Minor International
Muswellbrook, New South Wales, Australia - Full Time
Skills Needed
Guest Service, Hospitality, Customer Service, Check In, Check Out, Reservations Processing, Problem Resolution, Communication, Professionalism, Positive Energy, Property Management Systems
Specialization
Successful candidates must have a demonstrated background in high-quality customer-facing service, exceptional communication skills, and a proactive approach to exceeding guest expectations. A full commitment to a dynamic schedule, including nights, weekends, and public holidays, is mandatory.
Front Office Manager at Minor International
Cessnock City Council, New South Wales, Australia - Full Time
Skills Needed
People Management, Team Leadership, Guest Welcoming, Service Excellence, Communication, Customer Service, Team Roster Management, Budget Management, Recruitment Support, Complaint Resolution, Guest Accounts Maintenance, Daily Reporting, Trust Accounting
Specialization
Successful candidates must possess a minimum of two years of supervisory experience within a hotel or resort setting, coupled with exceptional people management skills to lead and motivate staff. Essential requirements also include excellent written and verbal communication, outstanding customer service abilities, an unwavering positive attitude, and availability to work rotating shifts, including weekends.
Experience Required
Minimum 2 year(s)
Common Area Housekeeper / Cleaner at Minor International
Tweed Shire Council, New South Wales, Australia - Full Time
Skills Needed
Attention To Detail, Team Collaboration, Safety Protocols, Cleaning Equipment Usage, Professional Communication, Time Management, Positive Attitude, Physical Fitness
Specialization
Candidates should have previous experience in a resort or hotel environment and possess strong attention to detail. They must also be able to work independently and as part of a team, with good physical fitness and communication skills.
Guest Service Agent at Minor International
Mackay, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Professional Presentation, Teamwork, Time Management, Hospitality Knowledge
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Conference Sales & Events Coordinator at Minor International
Cessnock City Council, New South Wales, Australia - Full Time
Skills Needed
Client Focused, Event Coordination, Sales, Operations, Relationship Management, Business Development, Cold Calls, Site Inspections, Trade Shows, Proposal Preparation, Event Logistics, Communication, Attention To Detail, Organizational Skills, Crm Systems, Client Service
Specialization
Candidates must have a minimum of 1+ years of experience in event coordination or hospitality, coupled with strong communication, attention to detail, and organizational skills. A proactive, client-first mindset and availability for flexible hours, including weekends and evenings, are essential.
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