Chez ABB, nous aidons les industries à se surpasser - en réduisant leur consommation et en les rendant plus propres. Ici, le progrès est une exigence - pour vous, votre équipe et le monde. En tant que leader du marché mondial, nous vous donnerons ce dont vous avez besoin pour y parvenir. Ce ne sera pas toujours facile, il faut du courage pour grandir. Mais chez ABB, vous ne serez jamais seul. Run what runs the world.
Ce poste est placé sous l’autorité de :
Chef d’équipe de service

BENEFITS

• Retirement plan
• Employee Assistance Program
• Employee Share Acquisition Plan
• Flexible work practices
  Interested in joining our team? We are looking forward to receiving your complete application through our online tool. In the case of equal suitability, people with severe disabilities and their equals are given preference.

KEY RESPONSIBILITIES

Do you enjoy helping people solve a wide variety of problems and do you have a strong service focus? Then this position could be just right for you! As Commercial Support, you will be a key contact for our analytical technology customers in Germany. You will work closely with our service team. This includes, among other things, preparing technical information in an understandable manner and making it available to our customers and internal teams, as well as planning effective deployments.

You will be primarily responsible for:

• Managing spare parts and processing orders across various plants to ensure smooth service deployments.
• Supporting the Service Team Leader with operational tasks and supporting the commercial department with accounting.
• Working with the local service organization and customers to handle effective and strategically sound incident responses.
• Preparing and supporting the creation of technical and commercial offers based on customer specifications and internal information.
• Providing technical information to service colleagues and supporting customer communication.

You will become part of an experienced and motivated team where you will have the opportunity to develop and grow.

QUALIFICATIONS FOR THE ROLE

• You have experience with SAP and Salesforce and are curious to delve into the world of analytical technology.
• You have a commercial education or comparable professional experience.
• You are passionate about providing excellent service and enjoy helping others. Your communicative and friendly nature sets you apart in the service sector.
• You communicate fluently in German and have English skills.