WHO ARE WE

Known best as the ‘Undisputed King of Trainers’, JD Sports reigns supreme as one of the biggest and best global Sports Fashion brands across footwear and apparel.
Founded in 1981 in Greater Manchester, UK, JD Group has achieved remarkable growth through rapid global expansion, now standing as the leading global sports fashion retailer. With over 3,400 stores worldwide, we strive to inspire the emerging generation through a captivating connection to the universal culture of sport, music, and fashion.
In 2017, JD Sports launched in Australia and New Zealand and has since grown to over 70+ stores. We now operate across NSW, VIC, QLD, WA, SA & TAS, with exciting plans for continued expansion.
Our mission? To offer unparalleled service and style to all our consumers. To bring this to life, we offer access to the biggest brands, the best products and a memorable experience that sets us apart.
Working at JD Sports is a state of mind. It’s an attitude and a way of challenging the norm. We don’t conform; we create our own path and are elite within our field.
We’re seeking energetic, focused, and passionate individuals to join our team.

THIS ROLE IS ROSTERED ACROSS TUESDAY TO SATURDAY WITH VARYING SHIFT TIMES. BY APPLYING, YOU’RE CONFIRMING YOUR AVAILABILITY TO WORK ACROSS THESE DAYS.

At JD Sports, our customer is at the heart of everything we do. As a Casual Sales Assistant, your mission is to provide exceptional customer service that creates a memorable shopping experience and a lasting positive connection to our brand.
A Sales Assistant at JD is energetic, genuine and customer-focused, offering personalised assistance to our customers who have come seeking the best products and biggest brands.

As a Sales Assistant you are responsible for, but not limited to:

• Act as a brand ambassador, always showing positivity and professionalism
• Gain and maintain up to date product knowledge to best assist our customers
• Provide personalised 1:1 customer service
• Assist customers with all queries and process sales
• Work in collaboration with the wider Management and store team to achieve KPI’s and targets
• Support wider team with ad hoc tasks, including VM set up, store cleanliness and presentation etc.
• Escalate any customer complaints to management
• Consistently complete any mandatory training relevant to product, policy & procedure etc