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Enterprise Service Desk Specialist - Secret Clearance Required at PioneerTech
Suffolk, VA 23435, USA - Full Time
Skills Needed
Call Management, Microsoft Office, Resolutions, Visio, Software, Excel
Specialization
IT
Qualification
Graduate
Experience Required
Minimum 3 year(s)
IT Services Engineer II at Loffler Companies Inc
Saint Louis Park, Minnesota, USA - Full Time
Skills Needed
Dental Insurance, Addition, Firewalls, Time Management, Alternative Solutions, Disabilities, Customer Service, Beginner, Network Security, Common Sense, It, Software, Operating Systems
Specialization
It or related technical field (i.e
Qualification
Graduate
Experience Required
Minimum 2 year(s)
DevOps/C++/KubeVirt Engneer : W2 role at HARAMAIN SYSTEMS INC
Dallas, TX 75201, USA - Full Time
Skills Needed
Documentation, Complex Systems, Testing, C++, Jira, Confluence, Software, Design, Cucumber, User Stories, Specifications
Qualification
Graduate
Sales Enablement & Training Manager at Socure
Carson City, Nevada, USA - Full Time
Skills Needed
Leadership, Management System, Lms, Software, Escalation, Training, Learning, Efficacy, Enablement, Color, Sc, New Hires, Learning Management Systems, Employee Training, Communication Skills
Qualification
Graduate
Experience Required
Minimum 4 year(s)
Technical Communicator/Trainer (Non-Caterpillar) at Thompson Machinery Caterpillar
Nashville, TN 37210, USA - Full Time
Skills Needed
Software, Failure Analysis, Instructions, Vendors
Qualification
Diploma
Experience Required
Minimum 3 year(s)
Business Development Director at UHY LLP
Albany, NY 12203, USA - Full Time
Skills Needed
Management Skills, External Relationships, Sharepoint, Microsoft Office, Salesforce, Software, Finance, Outlook, Consultative Selling, Professional Services, Excel, Powerpoint
Specialization
Business administration finance accounting marketing or equivalent experience
Qualification
Graduate
Experience Required
Minimum 10 year(s)
Inside Partner Sales Manager (Indirect Channel Sales) at Comcast Corporation
Philadelphia, PA 19103, USA - Full Time
Skills Needed
Construction, Architecture, Routers, Software, Salesforce
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Senior IT Helpdesk Field Specialist at YMCA
Washington, DC 20009, USA - Full Time
Skills Needed
Computer Science, Customer Service Skills, Active Directory, Technology Trends, Mcsa, Leadership Skills, Security+, It, A+, Information Technology, Software
Specialization
A helpdesk or it support role
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Claims Examiner at Imagine360
United States, , USA - Full Time
Skills Needed
Confidentiality, Ged, Communication Skills, Software, Medical Terminology, Medical Billing, Analytical Skills
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Senior Network Engineer at SAIC
Huntsville, AL 35806, USA - Full Time
Skills Needed
Network Architecture, Network Systems, Software
Qualification
Graduate
Experience Required
Minimum 4 year(s)
Fleet & Purchasing Assistant at Taylor Crane Rigging Inc
Coffeyville, KS 67337, USA - Full Time
Skills Needed
Mathematics, Ged, Software, Specifications, Bids, Microsoft Excel, Communication Skills, Training
Qualification
Diploma
Staff Technical Program Manager at Disney
Seattle, WA 98101, USA - Full Time
Skills Needed
Computer Science, Information Systems, Addition, Strategic Programs, Electronics, Base Pay, Program Management, Presentations, Azure, Google, Executive Management, Aws, Software
Specialization
Computer science information systems software electrical or electronics engineering or comparable field of study and/or equivalent work experience
Qualification
Graduate
Dispatcher, Penn Transit Services at University of Pennsylvania
Philadelphia, Pennsylvania, USA - Full Time
Skills Needed
Excel, Software
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Area Schedule Lead, Titan Cluster at Meta
Jeffersonville, Indiana, USA - Full Time
Skills Needed
Earned Value Management, Infrastructure, Program Planning, Performance Metrics, Manufacturing, Construction, Data Center, Scheduling, Primavera P6, Microsoft Project, Construction Management, Master Schedule, Software
Specialization
Engineering construction management or equivalent technical field or related field experience
Qualification
Graduate
Staff Digital Enablement Advanced Technology Lead - 15718 at Northrop Grumman
Roy, UT 84067, USA - Full Time
Skills Needed
Software, Schedules, Earned Value Management, High Proficiency, Solution Development
Specialization
Lieu of a degree
Qualification
Graduate
Business Development Manager - Digital Grid Management (DGM) at Emerson
Pittsburgh, PA 15146, USA - Full Time
Skills Needed
Life Sciences, Reliability, Flawless Execution, Energy Security, Conversant, Productivity, Development Programs, Software, Capex, Substation Automation, Substation
Specialization
Engineering business marketing or related subject area
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Sr. Scientist, Multi-Discipline at Corning
Corning, NY 14831, USA - Full Time
Skills Needed
Multi Disciplinary Teams, Control Software, C++, Mechanical Assembly, Software, Powerpoint, C, Design Tools, Manufacturing, Materials Science, Integration, Technical Writing, Data Analysis, Microsoft Word, Publications, Communication Skills, Excel, Physics
Qualification
BSc
Design Professional I or II at 19six Architects
San Francisco, CA 94107, USA - Full Time
Skills Needed
Professional Development, Revit, Continuing Education, Communication Skills, Software
Specialization
Architecture, architecture
Qualification
Graduate
Senior Systems Engineer at MAG Aerospace
Annapolis Junction, MD 20701, USA - Full Time
Skills Needed
Testing, C++, Matlab, Eligibility, Stk, Software, Mitigation, Access, Software Development, Professional Development, Retirement Benefits, Health, Defense, Integration Projects, Python
Specialization
Engineering
Qualification
BSc
Electrical Analytical Engineering Consultant 2 at Sargent Lundy
Chattanooga, TN 37402, USA - Full Time
Skills Needed
Python, Project Design, Academic Background, Models, Power Systems, Power Analysis, Scripting Languages, Design Techniques, Pslf, Cyme, Communication Skills, Powerworld, Interpersonal Skills, Javascript, Training, Skm, Technology, Systems Analysis, Pscad, Software
Specialization
Electrical, Electrical Engineering, Engineering
Qualification
BSc
Enterprise Service Desk Specialist - Secret Clearance Required at PioneerTech
Suffolk, VA 23435, USA -
Full Time

Start Date

Immediate

Expiry Date

17 Oct, 25

Salary

54000.0

Posted On

19 Jul, 25

Experience

3 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Call Management, Microsoft Office, Resolutions, Visio, Software, Excel

Industry

Information Technology/IT

Description

JOB DESCRIPTION

PioneerTech is looking for a Enterprise Service Desk Specialist familiar with working technical projects for the Department of Defense (DoD).

  • Responsible for providing highly technical Tier 1 expertise in Joint Staff enterprise training and exercise support systems.
  • Provides help desk support on IT Hardware and Software Systems and Applications.
  • Accurately records and tracks calls using JIRA help desk software.

3+ YEARS (MINIMUM) OF EXPERIENCE WITH

  • Maintaining timely responses to remediate issues and accuracy record status and resolutions in ticketing system
  • Call management, client relations, technical assistance, and user support for Microsoft and Red Hat environments.
  • Keep end users apprised of status and remediation progress
  • Escalate tickets and work with Tier II/III to promptly resolve issues
  • Respectfully work with officers, seniors and dignitaries to resolve issues and coordinate support activities
  • Microsoft Office, Word, Excel, Power Points, and Visio.
  • Bachelor’s degree or 3 years of related hands-on experience working with IT Enterprise equipment, hardware, and software.
  • 3+ years of relevant experience (Minimum)

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities
  • Collaborate with Tier II/III to escalate and remediate issues, and document resolutions.
  • Coordinate logistics and responses in support of events, exercises, games, and other high profile events.
  • Responsible for providing highly technical Tier 1 expertise in Joint Staff enterprise training and exercise support systems.
  • Provides help desk support on IT Hardware and Software Systems and Applications.
  • Accurately records and tracks calls using JIRA help desk software.
  • Maintain JIRA ticket accuracy, status, and reports
Enterprise Service Desk Specialist - Secret Clearance Required at PioneerTech
Suffolk, VA 23435, USA - Full Time
Skills Needed
Call Management, Microsoft Office, Resolutions, Visio, Software, Excel
Specialization
IT
Qualification
Graduate
Experience Required
Minimum 3 year(s)
IT Services Engineer II at Loffler Companies Inc
Saint Louis Park, Minnesota, USA - Full Time
Skills Needed
Dental Insurance, Addition, Firewalls, Time Management, Alternative Solutions, Disabilities, Customer Service, Beginner, Network Security, Common Sense, It, Software, Operating Systems
Specialization
It or related technical field (i.e
Qualification
Graduate
Experience Required
Minimum 2 year(s)
DevOps/C++/KubeVirt Engneer : W2 role at HARAMAIN SYSTEMS INC
Dallas, TX 75201, USA - Full Time
Skills Needed
Documentation, Complex Systems, Testing, C++, Jira, Confluence, Software, Design, Cucumber, User Stories, Specifications
Qualification
Graduate
Sales Enablement & Training Manager at Socure
Carson City, Nevada, USA - Full Time
Skills Needed
Leadership, Management System, Lms, Software, Escalation, Training, Learning, Efficacy, Enablement, Color, Sc, New Hires, Learning Management Systems, Employee Training, Communication Skills
Qualification
Graduate
Experience Required
Minimum 4 year(s)
Technical Communicator/Trainer (Non-Caterpillar) at Thompson Machinery Caterpillar
Nashville, TN 37210, USA - Full Time
Skills Needed
Software, Failure Analysis, Instructions, Vendors
Qualification
Diploma
Experience Required
Minimum 3 year(s)
Business Development Director at UHY LLP
Albany, NY 12203, USA - Full Time
Skills Needed
Management Skills, External Relationships, Sharepoint, Microsoft Office, Salesforce, Software, Finance, Outlook, Consultative Selling, Professional Services, Excel, Powerpoint
Specialization
Business administration finance accounting marketing or equivalent experience
Qualification
Graduate
Experience Required
Minimum 10 year(s)
Inside Partner Sales Manager (Indirect Channel Sales) at Comcast Corporation
Philadelphia, PA 19103, USA - Full Time
Skills Needed
Construction, Architecture, Routers, Software, Salesforce
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Senior IT Helpdesk Field Specialist at YMCA
Washington, DC 20009, USA - Full Time
Skills Needed
Computer Science, Customer Service Skills, Active Directory, Technology Trends, Mcsa, Leadership Skills, Security+, It, A+, Information Technology, Software
Specialization
A helpdesk or it support role
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Claims Examiner at Imagine360
United States, , USA - Full Time
Skills Needed
Confidentiality, Ged, Communication Skills, Software, Medical Terminology, Medical Billing, Analytical Skills
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Senior Network Engineer at SAIC
Huntsville, AL 35806, USA - Full Time
Skills Needed
Network Architecture, Network Systems, Software
Qualification
Graduate
Experience Required
Minimum 4 year(s)
Fleet & Purchasing Assistant at Taylor Crane Rigging Inc
Coffeyville, KS 67337, USA - Full Time
Skills Needed
Mathematics, Ged, Software, Specifications, Bids, Microsoft Excel, Communication Skills, Training
Qualification
Diploma
Staff Technical Program Manager at Disney
Seattle, WA 98101, USA - Full Time
Skills Needed
Computer Science, Information Systems, Addition, Strategic Programs, Electronics, Base Pay, Program Management, Presentations, Azure, Google, Executive Management, Aws, Software
Specialization
Computer science information systems software electrical or electronics engineering or comparable field of study and/or equivalent work experience
Qualification
Graduate
Dispatcher, Penn Transit Services at University of Pennsylvania
Philadelphia, Pennsylvania, USA - Full Time
Skills Needed
Excel, Software
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Area Schedule Lead, Titan Cluster at Meta
Jeffersonville, Indiana, USA - Full Time
Skills Needed
Earned Value Management, Infrastructure, Program Planning, Performance Metrics, Manufacturing, Construction, Data Center, Scheduling, Primavera P6, Microsoft Project, Construction Management, Master Schedule, Software
Specialization
Engineering construction management or equivalent technical field or related field experience
Qualification
Graduate
Staff Digital Enablement Advanced Technology Lead - 15718 at Northrop Grumman
Roy, UT 84067, USA - Full Time
Skills Needed
Software, Schedules, Earned Value Management, High Proficiency, Solution Development
Specialization
Lieu of a degree
Qualification
Graduate
Business Development Manager - Digital Grid Management (DGM) at Emerson
Pittsburgh, PA 15146, USA - Full Time
Skills Needed
Life Sciences, Reliability, Flawless Execution, Energy Security, Conversant, Productivity, Development Programs, Software, Capex, Substation Automation, Substation
Specialization
Engineering business marketing or related subject area
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Sr. Scientist, Multi-Discipline at Corning
Corning, NY 14831, USA - Full Time
Skills Needed
Multi Disciplinary Teams, Control Software, C++, Mechanical Assembly, Software, Powerpoint, C, Design Tools, Manufacturing, Materials Science, Integration, Technical Writing, Data Analysis, Microsoft Word, Publications, Communication Skills, Excel, Physics
Qualification
BSc
Design Professional I or II at 19six Architects
San Francisco, CA 94107, USA - Full Time
Skills Needed
Professional Development, Revit, Continuing Education, Communication Skills, Software
Specialization
Architecture, architecture
Qualification
Graduate
Senior Systems Engineer at MAG Aerospace
Annapolis Junction, MD 20701, USA - Full Time
Skills Needed
Testing, C++, Matlab, Eligibility, Stk, Software, Mitigation, Access, Software Development, Professional Development, Retirement Benefits, Health, Defense, Integration Projects, Python
Specialization
Engineering
Qualification
BSc
Electrical Analytical Engineering Consultant 2 at Sargent Lundy
Chattanooga, TN 37402, USA - Full Time
Skills Needed
Python, Project Design, Academic Background, Models, Power Systems, Power Analysis, Scripting Languages, Design Techniques, Pslf, Cyme, Communication Skills, Powerworld, Interpersonal Skills, Javascript, Training, Skm, Technology, Systems Analysis, Pscad, Software
Specialization
Electrical, Electrical Engineering, Engineering
Qualification
BSc