JOIN OUR FABULOUS TEAM AT THE FARNHAM ESTATE SPA & GOLF RESORT AS NIGHT PORTER

As a Night Porter at Farnham Estate Spa & Golf Resort , you will be the heartbeat of the hotel during the quiet hours. You will support the Night Manager in ensuring a smooth, safe, and welcoming overnight experience for all guests. This is a hands-on role ideal for someone who thrives in a dynamic, guest-focused environment and enjoys working independently.

REQUIREMENTS

• Experience in working with customers
• Good spoken English
• Strong organisational skills
• Able to work in a busy environment
• Be a good team player

ROLE/RESPONSIBILITIES:

• Check in and out hotel guests as required, as well as assist with guest requests in relation to luggage/porterage.
• Responsible for the cleaning of areas in the hotel, including but not restricted to the lobby, back office, stairways, restaurant and bar floor, public and staff areas and the meeting room floor.
• Responsible for cleaning other areas as directed by the manager on duty and also as per the nightly checklist, which may include the set-up of function rooms, the breakfast area, etc.
• Responsibility for the front entrance and outside of the hotel and ensuring that it is clean and tidy at all times. This includes emptying bins, picking up rubbish etc.
• To have a full understanding of the hotels’ fire procedures to ensure the safety of all staff and guests at all times.
• Responsibility for setting up meeting rooms.