ABOUT US

The Salvation Army is a Christian movement and one of Australia’s largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
About the role:
The Retail Assistant performs customer-focused retail tasks that support the daily operation of the Caloundra West Family Store, warehouse and the missional objectives of The Salvation Army.
Reporting to the Store Manager, this is a Casual role, located in Caloundra, Queensland.

How you will make an impact:

• Provide exceptional customer service to all customers and provide appropriate assistance when working on the shop floor, fitting room, the register or anywhere else as reasonably required.
• Assist in the execution and coordination of all marketing and promotional activities at the store.
• Assist with the processing of all donations and ensure adequate amount of stock is on the shop floor at the correct price point.
• Perform store open & close established procedures as required.
• Comply with secure cash handling and banking established procedures as required.
• Provide direction, coaching and guidance to all team members as required.
• Support with supervision of staff as required
• Maintain the appropriate visual standards of the store and ensure stock is organised as per Salvos Stores Visual Merchandising guidelines.

What you will be bring:

• Demonstrated customer service experience working in a retail environment with an ability to work collaboratively in a team setting
• Experience supervising workers in retail or similar setting highly regarded
• Sound presentation and communication skills (both verbal and written) with an ability to interact with a variety of people
• Ability to prioritise tasks and manage time effectively

What we offer:

• Access to EAP and health & wellness initiatives
• Ongoing training and development opportunities that enhance on the job skills and proficiency.
• Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.

About us:
The Salvation Army (Salvos) is a Christian movement and one of Australia’s largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, the Salvos are always there providing support, safety, community, and opportunity.
How to apply:
If you’re passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role. Together we can build a brighter future.
Applications will close as soon as a suitable candidate is secured.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboratio

Please refer the Job description for details