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Senior Customer Service Officer.CXC - RBG - Direct Banking Center.Client Ex at Mashreq Careers
, , United Arab Emirates - Full Time
Skills Needed
Customer Service, Communication Skills, Listening Skills, Computer Literacy, Sales Conversion, Problem Solving, Root Cause Analysis, Retail Banking Knowledge
Specialization
Candidates must be university graduates, preferably with a background in finance, banking, or mathematics. The position requires 1 to 3 years of experience and a strong focus on customer service and communication.
Experience Required
Minimum 2 year(s)
Part Time (30 Hours) Associate Banker, Magnolia Ave and Tyler Branch, River at JPMC Candidate Experience page
Riverside, California, United States - Full Time
Skills Needed
Client Service, Account Servicing, Cash Handling, Relationship Building, Financial Technology, Communication, Problem Solving, Attention To Detail, Collaboration, Product Knowledge
Specialization
Requires a high school diploma or GED and previous experience in client service or a comparable field. Candidates must demonstrate the ability to build trusted relationships and quickly learn banking products and procedures.
Part Time (20 Hours) Associate Banker, Loveland Miamiville Branch, Loveland at JPMC Candidate Experience page
Loveland, Ohio, United States - Full Time
Skills Needed
Client Service, Relationship Building, Account Servicing, Cash Handling, Financial Technology, Communication, Problem Solving, Attention To Detail, Collaboration, Product Knowledge
Specialization
Requires a high school diploma or GED and previous experience in client service or a comparable field. Candidates must demonstrate the ability to build trusted relationships and quickly learn banking products and procedures.
Part Time (30 Hours) Associate Banker, Mission Hills Branch, Mission Hills, at JPMC Candidate Experience page
Mission Hills, California, United States - Full Time
Skills Needed
Client Service, Bilingual Spanish, Cash Handling, Account Servicing, Relationship Building, Financial Technology, Communication, Problem Solving, Attention To Detail, Collaboration
Specialization
Requires a high school diploma or GED and fluency in both English and Spanish. Candidates must have client service experience and the ability to build trusted relationships with customers.
Head of Operations, CIB COO, Corporate & Institutional Banking (Senior Vice at HSBC Securities Services Luxembourg
, Dhaka Division, Bangladesh - Full Time
Skills Needed
Operations Management, Change Management, Financial Cost Management, Leadership, Stakeholder Management, Operational Risk Management, Strategic Planning, Service Level Agreements (Slas), Process Optimization, Innovation, Resource Planning, Performance Management
Specialization
Requires extensive experience in banking operations and change management within large, complex financial organizations. Must possess strong leadership capabilities and a proven track record in managing operational risk and delivering customer service metrics.
Experience Required
Minimum 10 year(s)
Hiring Event - Part Time Associate Banker Contra Costa South (30 Hours) at JPMC Candidate Experience page
Richmond, California, United States - Full Time
Skills Needed
Client Service, Relationship Building, Account Servicing, Cash Handling, Financial Technology, Communication, Problem Solving, Attention To Detail, Collaboration, Product Knowledge
Specialization
Requires a high school diploma or GED and previous experience in client service or a comparable field. Candidates must demonstrate the ability to build trusted relationships and quickly learn banking products and procedures.
Hiring Event - Part Time Associate Banker North Sacramento (30 Hours) at JPMC Candidate Experience page
Sacramento, California, United States - Full Time
Skills Needed
Client Service, Relationship Building, Account Servicing, Cash Handling, Financial Technology, Communication, Problem Solving, Attention To Detail, Collaboration, Product Knowledge
Specialization
Requires a high school diploma or GED and previous experience in client service or a comparable field. Candidates must demonstrate the ability to build trusted relationships and quickly learn banking products and procedures.
Relationship Manager - Commercial Banking North(Kogi, Suleja Aluminium) at First Bank of Nigeria Ltd.
Abuja, Federal Capital Territory, Nigeria - Full Time
Skills Needed
Negotiation Skills, Networking, Relationship Management, Analytical Skills, Deal Structuring, Credit Assessment, Marketing, People Management, Portfolio Management, Financial Analysis, Business Development, Customer Relationship Management, Budget Planning, Operational Strategy, Communications Skills, It Proficiency
Specialization
Requires a minimum of a bachelor's degree in a business-related field and at least 3 years of relevant banking experience in marketing and credit. Candidates must possess strong skills in financial analysis, risk management, and relationship building.
Experience Required
Minimum 2 year(s)
Global Banking & Markets, Quantitative Volatility Trader, Analyst/Associate at Goldman Sachs
Hong Kong, Hong Kong Island, Hong Kong S.A.R. - Full Time
Skills Needed
Options Pricing, Volatility Trading, Risk Management, Python, C++, Quantitative Analysis, Electronic Trading, Market Making, Data Analysis, Systematic Thinking, Market Microstructure, Hedging Workflows
Specialization
Candidates need 1-4 years of experience in options market making or quantitative trading with a strong grasp of volatility and risk management. Proficiency in coding, specifically Python or C++, and the ability to analyze trading data are required.
Experience Required
Minimum 2 year(s)
Senior Manager Core Banking & Treasury Support.Technology PMO -MBP.Technolo at Mashreq Careers
İzmir, Aegean Region, Turkey - Full Time
Skills Needed
Core Banking, Treasury Systems, Project Management, Team Management, Flexcube, Oracle Pl/Sql, Sdlc, Banking Operations, Change Management, Production Support, Testing, Leadership, Business Requirements, Communication Skills, Product Designing, Implementation
Specialization
Candidates should have a strong background in banking technology, particularly with FLEXCUBE, and extensive experience in team and project management. A solid understanding of the banking domain and relevant programming skills are essential.
Experience Required
Minimum 10 year(s)
Global Banking & Markets, Data Analytics & Reporting, Executive Director, S at Goldman Sachs
, , Singapore - Full Time
Skills Needed
Business Intelligence, Data Visualization, Sql, Tableau, Alteryx, Power Bi, Python, R, Agile Project Management, Data Modeling, Data Warehousing, Etl Processes, Predictive Analytics, Stakeholder Management, Requirements Documentation, Kpi Development
Specialization
Requires a degree in Computer Science, Statistics, Math, or Engineering with at least 5 years of experience in Business Intelligence or Digital Transformation. Proficiency in SQL, Tableau, and data analytics tools like Alteryx or Power BI is essential.
Experience Required
Minimum 10 year(s)
Spanish Customer Care for Digital Banking Solutions | Work & Live from at Mercier Consultancy Group
, Catalonia, Spain - Full Time
Skills Needed
Spanish Fluency, English Proficiency, Customer Support, Problem Solving, Crm Documentation, Communication Skills, Digital Banking, Computer Literacy
Specialization
Requires native-level fluency in Spanish (though the text mentions Norwegian, the title and context specify Spanish) and at least B2 English proficiency. Candidates must be willing to relocate to Greece and possess strong communication and computer skills.
Spanish Customer Care for Digital Banking Solutions | Work & Live from at Mercier Consultancy Group
Lisbon, , Portugal - Full Time
Skills Needed
Spanish Fluency, English Proficiency, Customer Support, Problem Solving, Crm Software, Communication Skills, Digital Banking, Complaint Resolution
Specialization
Requires native-level fluency in Spanish (though the text mentions Norwegian, the title and context specify Spanish) and at least B2 English proficiency. Candidates must be comfortable with computer tools and willing to relocate to Greece.
Spanish Customer Care for Digital Banking Solutions | Work & Live from Gree at Mercier Consultancy
Málaga, Andalusia, Spain - Full Time
Skills Needed
Spanish Fluency, English Proficiency, Customer Support, Problem Solving, Crm Documentation, Communication Skills, Digital Banking Knowledge
Specialization
Requires native-level fluency in Spanish (though the text mentions Norwegian, the title and context specify Spanish) and at least B2 English proficiency. Candidates must be willing to relocate to Greece and possess strong computer and communication skills.
Spanish Customer Care for Digital Banking Solutions | Work & Live from at Mercier Consultancy Group
, , Greece - Full Time
Skills Needed
Spanish Fluency, English Proficiency, Customer Support, Problem Solving, Crm Documentation, Communication Skills, Digital Banking Knowledge
Specialization
Requires native-level fluency in Spanish (though the text mentions Norwegian, the title and context specify Spanish) and at least B2 English proficiency. Candidates must be willing to relocate to Greece and possess strong computer and communication skills.
Spanish Customer Care for Digital Banking Solutions | Work & Live from Gree at Mercier Consultancy
, , Greece - Full Time
Skills Needed
Spanish Fluency, English Proficiency, Customer Support, Problem Solving, Crm Documentation, Communication Skills, Digital Banking, Computer Literacy
Specialization
Requires native-level fluency in Spanish (though the text mentions Norwegian, the title and context specify Spanish) and at least B2 English proficiency. Candidates must be willing to relocate to Greece and possess strong communication and technical skills.
Spanish Customer Care for Digital Banking Solutions | Work & Live from Gree at Mercier Consultancy
, Catalonia, Spain - Full Time
Skills Needed
Spanish Fluency, English Proficiency, Customer Support, Problem Solving, Crm Documentation, Communication Skills, Computer Literacy
Specialization
Requires native-level fluency in Spanish (though the text mentions Norwegian, the title and context specify Spanish) and at least B2 English proficiency. Candidates must be willing to relocate to Greece and possess strong communication and computer skills.
Spanish Customer Care for Digital Banking Solutions | Work & Live from Gree at Mercier Consultancy
, , Spain - Full Time
Skills Needed
Spanish Fluency, English Proficiency, Customer Support, Problem Solving, Crm Software, Communication Skills, Digital Banking, Complaint Resolution
Specialization
Requires native-level fluency in Spanish (though the text mentions Norwegian, the title and context specify Spanish) and at least B2 English proficiency. Candidates must be willing to relocate to Greece and possess strong communication and computer skills.
IT-Support-Springer (m/w/d) – TV-Sender & Bankenumfeld in Mainz & Frankfurt at everience Germany GmbH
Mainz, Rhineland-Palatinate, Germany - Full Time
Skills Needed
1st Level Support, 2nd Level Support, Microsoft Windows, M365, Networking, End Device Support, Itsm Tools, Matrix42, Itil V4, Patch Management, Update Management, It Administration, Hardware Replacement, Documentation, German C1, English B1
Specialization
Requires a completed IT vocational training or equivalent qualification with at least 3 years of experience in IT support. Candidates must be willing to work shifts, weekends, and travel within the Mainz/Frankfurt region.
Experience Required
Minimum 2 year(s)
Spanish Customer Care for Digital Banking Solutions | Work & Live from Gree at Mercier Consultancy
Sofia, Sofia-City, Bulgaria - Full Time
Skills Needed
Spanish Fluency, English Proficiency, Customer Support, Problem Solving, Crm Software, Communication Skills, Digital Banking, Complaint Resolution
Specialization
Candidates must have native-level fluency in Spanish (though the text mentions Norwegian, the title and context specify Spanish) and at least B2 English proficiency. Willingness to relocate to Greece and strong computer literacy are required.
Senior Customer Service Officer.CXC - RBG - Direct Banking Center.Client Ex at Mashreq Careers
, , United Arab Emirates -
Full Time

Start Date

Immediate

Expiry Date

21 Sep, 26

Salary

0.0

Posted On

23 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication Skills, Listening Skills, Computer Literacy, Sales Conversion, Problem Solving, Root Cause Analysis, Retail Banking Knowledge

Industry

Banking

Description
Job Purpose To delight internal and external customers over the phone ( inbound & outbound -call back) * Interact with customers over the phone, chat , email to understand their banking needs. * Provide excellent customer service to achieve customer loyalty. * Resolve problems over the live chat, email or telephone. * Convert sales opportunities in order to meet financial targets. * Clarify and explain procedures and products over the telephone. * Capture and report customer feedback towards continual product development.   Key Result Areas  Achieve the required KPI set in term of Adherence CRD AHT Quality score post call suveuy NPS Key Result Areas (Continued) * Operates in a Call Centre environment where the interface with customers is over the telephone. * Operates within standard rules and guidelines set by the Bank and additional ones set by and unique to the Direct Banking Center. * Mostly related to explaining procedures or providing information regarding retail banking products. * Also involves root cause analysis and reversals of charges and fees when necessary. Knowledge, Skills and Experience Knowledge, Skills and Experience (Continued) * University Graduate (preferably with some finance / banking or maths component). * 1 – 3 years experience * Very customer focused * Computer literate * Excellent communication skills * Strong listening skills.  
Responsibilities
The role involves interacting with customers via phone, chat, and email to resolve banking issues and provide product information. Additionally, the officer is responsible for converting sales opportunities and reporting customer feedback for product development.
Senior Customer Service Officer.CXC - RBG - Direct Banking Center.Client Ex at Mashreq Careers
, , United Arab Emirates - Full Time
Skills Needed
Customer Service, Communication Skills, Listening Skills, Computer Literacy, Sales Conversion, Problem Solving, Root Cause Analysis, Retail Banking Knowledge
Specialization
Candidates must be university graduates, preferably with a background in finance, banking, or mathematics. The position requires 1 to 3 years of experience and a strong focus on customer service and communication.
Experience Required
Minimum 2 year(s)
Part Time (30 Hours) Associate Banker, Magnolia Ave and Tyler Branch, River at JPMC Candidate Experience page
Riverside, California, United States - Full Time
Skills Needed
Client Service, Account Servicing, Cash Handling, Relationship Building, Financial Technology, Communication, Problem Solving, Attention To Detail, Collaboration, Product Knowledge
Specialization
Requires a high school diploma or GED and previous experience in client service or a comparable field. Candidates must demonstrate the ability to build trusted relationships and quickly learn banking products and procedures.
Part Time (20 Hours) Associate Banker, Loveland Miamiville Branch, Loveland at JPMC Candidate Experience page
Loveland, Ohio, United States - Full Time
Skills Needed
Client Service, Relationship Building, Account Servicing, Cash Handling, Financial Technology, Communication, Problem Solving, Attention To Detail, Collaboration, Product Knowledge
Specialization
Requires a high school diploma or GED and previous experience in client service or a comparable field. Candidates must demonstrate the ability to build trusted relationships and quickly learn banking products and procedures.
Part Time (30 Hours) Associate Banker, Mission Hills Branch, Mission Hills, at JPMC Candidate Experience page
Mission Hills, California, United States - Full Time
Skills Needed
Client Service, Bilingual Spanish, Cash Handling, Account Servicing, Relationship Building, Financial Technology, Communication, Problem Solving, Attention To Detail, Collaboration
Specialization
Requires a high school diploma or GED and fluency in both English and Spanish. Candidates must have client service experience and the ability to build trusted relationships with customers.
Head of Operations, CIB COO, Corporate & Institutional Banking (Senior Vice at HSBC Securities Services Luxembourg
, Dhaka Division, Bangladesh - Full Time
Skills Needed
Operations Management, Change Management, Financial Cost Management, Leadership, Stakeholder Management, Operational Risk Management, Strategic Planning, Service Level Agreements (Slas), Process Optimization, Innovation, Resource Planning, Performance Management
Specialization
Requires extensive experience in banking operations and change management within large, complex financial organizations. Must possess strong leadership capabilities and a proven track record in managing operational risk and delivering customer service metrics.
Experience Required
Minimum 10 year(s)
Hiring Event - Part Time Associate Banker Contra Costa South (30 Hours) at JPMC Candidate Experience page
Richmond, California, United States - Full Time
Skills Needed
Client Service, Relationship Building, Account Servicing, Cash Handling, Financial Technology, Communication, Problem Solving, Attention To Detail, Collaboration, Product Knowledge
Specialization
Requires a high school diploma or GED and previous experience in client service or a comparable field. Candidates must demonstrate the ability to build trusted relationships and quickly learn banking products and procedures.
Hiring Event - Part Time Associate Banker North Sacramento (30 Hours) at JPMC Candidate Experience page
Sacramento, California, United States - Full Time
Skills Needed
Client Service, Relationship Building, Account Servicing, Cash Handling, Financial Technology, Communication, Problem Solving, Attention To Detail, Collaboration, Product Knowledge
Specialization
Requires a high school diploma or GED and previous experience in client service or a comparable field. Candidates must demonstrate the ability to build trusted relationships and quickly learn banking products and procedures.
Relationship Manager - Commercial Banking North(Kogi, Suleja Aluminium) at First Bank of Nigeria Ltd.
Abuja, Federal Capital Territory, Nigeria - Full Time
Skills Needed
Negotiation Skills, Networking, Relationship Management, Analytical Skills, Deal Structuring, Credit Assessment, Marketing, People Management, Portfolio Management, Financial Analysis, Business Development, Customer Relationship Management, Budget Planning, Operational Strategy, Communications Skills, It Proficiency
Specialization
Requires a minimum of a bachelor's degree in a business-related field and at least 3 years of relevant banking experience in marketing and credit. Candidates must possess strong skills in financial analysis, risk management, and relationship building.
Experience Required
Minimum 2 year(s)
Global Banking & Markets, Quantitative Volatility Trader, Analyst/Associate at Goldman Sachs
Hong Kong, Hong Kong Island, Hong Kong S.A.R. - Full Time
Skills Needed
Options Pricing, Volatility Trading, Risk Management, Python, C++, Quantitative Analysis, Electronic Trading, Market Making, Data Analysis, Systematic Thinking, Market Microstructure, Hedging Workflows
Specialization
Candidates need 1-4 years of experience in options market making or quantitative trading with a strong grasp of volatility and risk management. Proficiency in coding, specifically Python or C++, and the ability to analyze trading data are required.
Experience Required
Minimum 2 year(s)
Senior Manager Core Banking & Treasury Support.Technology PMO -MBP.Technolo at Mashreq Careers
İzmir, Aegean Region, Turkey - Full Time
Skills Needed
Core Banking, Treasury Systems, Project Management, Team Management, Flexcube, Oracle Pl/Sql, Sdlc, Banking Operations, Change Management, Production Support, Testing, Leadership, Business Requirements, Communication Skills, Product Designing, Implementation
Specialization
Candidates should have a strong background in banking technology, particularly with FLEXCUBE, and extensive experience in team and project management. A solid understanding of the banking domain and relevant programming skills are essential.
Experience Required
Minimum 10 year(s)
Global Banking & Markets, Data Analytics & Reporting, Executive Director, S at Goldman Sachs
, , Singapore - Full Time
Skills Needed
Business Intelligence, Data Visualization, Sql, Tableau, Alteryx, Power Bi, Python, R, Agile Project Management, Data Modeling, Data Warehousing, Etl Processes, Predictive Analytics, Stakeholder Management, Requirements Documentation, Kpi Development
Specialization
Requires a degree in Computer Science, Statistics, Math, or Engineering with at least 5 years of experience in Business Intelligence or Digital Transformation. Proficiency in SQL, Tableau, and data analytics tools like Alteryx or Power BI is essential.
Experience Required
Minimum 10 year(s)
Spanish Customer Care for Digital Banking Solutions | Work & Live from at Mercier Consultancy Group
, Catalonia, Spain - Full Time
Skills Needed
Spanish Fluency, English Proficiency, Customer Support, Problem Solving, Crm Documentation, Communication Skills, Digital Banking, Computer Literacy
Specialization
Requires native-level fluency in Spanish (though the text mentions Norwegian, the title and context specify Spanish) and at least B2 English proficiency. Candidates must be willing to relocate to Greece and possess strong communication and computer skills.
Spanish Customer Care for Digital Banking Solutions | Work & Live from at Mercier Consultancy Group
Lisbon, , Portugal - Full Time
Skills Needed
Spanish Fluency, English Proficiency, Customer Support, Problem Solving, Crm Software, Communication Skills, Digital Banking, Complaint Resolution
Specialization
Requires native-level fluency in Spanish (though the text mentions Norwegian, the title and context specify Spanish) and at least B2 English proficiency. Candidates must be comfortable with computer tools and willing to relocate to Greece.
Spanish Customer Care for Digital Banking Solutions | Work & Live from Gree at Mercier Consultancy
Málaga, Andalusia, Spain - Full Time
Skills Needed
Spanish Fluency, English Proficiency, Customer Support, Problem Solving, Crm Documentation, Communication Skills, Digital Banking Knowledge
Specialization
Requires native-level fluency in Spanish (though the text mentions Norwegian, the title and context specify Spanish) and at least B2 English proficiency. Candidates must be willing to relocate to Greece and possess strong computer and communication skills.
Spanish Customer Care for Digital Banking Solutions | Work & Live from at Mercier Consultancy Group
, , Greece - Full Time
Skills Needed
Spanish Fluency, English Proficiency, Customer Support, Problem Solving, Crm Documentation, Communication Skills, Digital Banking Knowledge
Specialization
Requires native-level fluency in Spanish (though the text mentions Norwegian, the title and context specify Spanish) and at least B2 English proficiency. Candidates must be willing to relocate to Greece and possess strong computer and communication skills.
Spanish Customer Care for Digital Banking Solutions | Work & Live from Gree at Mercier Consultancy
, , Greece - Full Time
Skills Needed
Spanish Fluency, English Proficiency, Customer Support, Problem Solving, Crm Documentation, Communication Skills, Digital Banking, Computer Literacy
Specialization
Requires native-level fluency in Spanish (though the text mentions Norwegian, the title and context specify Spanish) and at least B2 English proficiency. Candidates must be willing to relocate to Greece and possess strong communication and technical skills.
Spanish Customer Care for Digital Banking Solutions | Work & Live from Gree at Mercier Consultancy
, Catalonia, Spain - Full Time
Skills Needed
Spanish Fluency, English Proficiency, Customer Support, Problem Solving, Crm Documentation, Communication Skills, Computer Literacy
Specialization
Requires native-level fluency in Spanish (though the text mentions Norwegian, the title and context specify Spanish) and at least B2 English proficiency. Candidates must be willing to relocate to Greece and possess strong communication and computer skills.
Spanish Customer Care for Digital Banking Solutions | Work & Live from Gree at Mercier Consultancy
, , Spain - Full Time
Skills Needed
Spanish Fluency, English Proficiency, Customer Support, Problem Solving, Crm Software, Communication Skills, Digital Banking, Complaint Resolution
Specialization
Requires native-level fluency in Spanish (though the text mentions Norwegian, the title and context specify Spanish) and at least B2 English proficiency. Candidates must be willing to relocate to Greece and possess strong communication and computer skills.
IT-Support-Springer (m/w/d) – TV-Sender & Bankenumfeld in Mainz & Frankfurt at everience Germany GmbH
Mainz, Rhineland-Palatinate, Germany - Full Time
Skills Needed
1st Level Support, 2nd Level Support, Microsoft Windows, M365, Networking, End Device Support, Itsm Tools, Matrix42, Itil V4, Patch Management, Update Management, It Administration, Hardware Replacement, Documentation, German C1, English B1
Specialization
Requires a completed IT vocational training or equivalent qualification with at least 3 years of experience in IT support. Candidates must be willing to work shifts, weekends, and travel within the Mainz/Frankfurt region.
Experience Required
Minimum 2 year(s)
Spanish Customer Care for Digital Banking Solutions | Work & Live from Gree at Mercier Consultancy
Sofia, Sofia-City, Bulgaria - Full Time
Skills Needed
Spanish Fluency, English Proficiency, Customer Support, Problem Solving, Crm Software, Communication Skills, Digital Banking, Complaint Resolution
Specialization
Candidates must have native-level fluency in Spanish (though the text mentions Norwegian, the title and context specify Spanish) and at least B2 English proficiency. Willingness to relocate to Greece and strong computer literacy are required.