Working at Adfast means being part of a human and technological adventure that began over 40 years ago. We are a manufacturer of eco-friendly adhesives, sealants and insulating foams for sustainable building construction.
Adfast is certified as an Industry 4.0 showcase by the Ministry of Economy and Innovation, due to the interconnectedness of its multiple software, machines and highly automated production lines. True to our pioneering spirit, what sets us apart and reflects our DNA is imagination, ingenuity, boldness, innovation as well as excellence in chemical and mechanical engineering. Today, Adfast is a privately held company with over 160 employees and 10 offices.
Adfast is currently seeking a Customer Service Agent & Logistic Associate in Ottawa!

JOB DESCRIPTION

Reporting to the VP of Customer Centers, the Customer service & Logistics associate is responsible of managing incoming and outgoing goods and processing customer orders.

REQUIREMENTS

• Bilingual (speaks French and English)
• Have relevant sales or customer service experience
• Have worked for a manufacturing company (a strong asset)
• Excellent verbal and written communication skills
• Possess or be willing to obtain a valid forklift operator’s license
• Proficiency in the Office suite (Excel, Word, etc.)
• Knowledge of Microsoft D365 ( a strong asset)
• Knowledge of SalesForce CRM (asset)
• Ability to work physically for several hours

DESIRED SKILLS

• Ability to multi-task and prioritize
• Hard working and ambitious
• Demonstrate dynamism, positivism and enthusiasm
• Ability to communicate and exchange information in a professional manner, both verbally and in writing
• Ability to manage stress and to adapt to changes
• Ability to solve problems, analyze and follow-up
• Teamwork and communication skills
• Organized and structured
• Punctual and diligent