Scioto Country Club is recognized as one of the top 25 country clubs in the United States and is one of five country clubs to have hosted five different major championships. Recognized as both a Platinum Club and an Iconic Distinguished Club by the two organizations that rate the very best clubs in the world, Scioto actively seeks out top prospects for employment. Founded in 1916, the Club has a tradition of excellence and seeks individuals that are interested in being a part of a service team that exceeds member’s expectations at the same time providing our staff members with rewarding opportunities to further their careers.
Our eligible employees enjoy excellent benefits such as paid time off, medical and dental/vision coverage, scholarship opportunities, 401K retirement plan with company match, employee meal, and staff golfing privileges.

JOB SUMMARY:

The Head of Housekeeping is responsible for managing all housekeeping and laundry operations to ensure a clean, safe, and welcoming environment for members, guests, and staff across all club facilities. This includes overseeing the daily cleaning schedules, maintaining inventory, supervising housekeeping staff, and ensuring compliance with health and safety standards. This leader will play a key role in upholding the club’s standards of excellence and member satisfaction.

JOB KNOWLEDGE, CORE COMPETENCIES AND EXPECTATIONS:

• Proven ability to lead and motivate a team in a fast-paced, member-focused environment.
• Knowledge of cleaning supplies, equipment and techniques required.
• Ability to train and supervise workers and to communicate effectively.
• Able to administer all housekeeping services for the clubhouse and staff areas.
• Strong organizational and time-management skills with acute attention to detail.
• Ability to work flexible hours, including evenings, weekends, and holidays as required.

PHYSICAL REQUIREMENTS, WORKING CONDITIONS AND OTHER FACTORS:

• Exposure to loud noise levels and chemicals.
• Ability to stand, walk, bend, stoop, lift, and move objects weighing up to 40 pounds.
• Frequent lifting, bending, climbing, stooping and pulling.
• Continuous standing and walking.

Education and/or Experience:

• Minimum 3-5 years of experience in housekeeping or laundry services.
• High School diploma or GED required.
• Club, resort or other hospitality industry housekeeping experience a plus

• Supervise, train, and schedule housekeeping and laundry staff to ensure adequate coverage and high-quality service.
• Develop and implement cleaning procedures and protocols for all areas of the club including banquet rooms, dining areas, administrative offices, and general club areas.
• Plans “deep cleaning” activities and schedules for all areas of the club.
• Conduct regular inspections to ensure cleanliness, safety, and presentation standards are consistently met or exceeded.
• Maintain an organized inventory of cleaning supplies, equipment, and linens; place orders and manage vendor relationships as needed.
• Develops and implements linen, supply and other inventory management programs to control expenses.
• Coordinate with other departments (Food & Beverage, Maintenance, Events, etc.) to meet operational and event-related housekeeping needs.
• Prepare staffing schedules and payroll submissions in alignment with budget goals.
• Develops departmental budget and, after approval, monitors and takes corrective action as necessary to ensure that financial goals are attained.
• Handle disciplinary actions, performance reviews, and ongoing development of housekeeping staff.
• Ensure compliance with all relevant safety and sanitation protocols.
• Maintains MSDS forms and conducts chemical safety training programs for department personnel.
• Identify and recommend cost-effective improvements to housekeeping operations.
• Makes recommendations regarding necessary capital expenditures and special maintenance and repair improvements.
• Completes other appropriate tasks assigned by supervisor manager.

Education and/or Experience:

• Minimum 3-5 years of experience in housekeeping or laundry services.
• High School diploma or GED required.
• Club, resort or other hospitality industry housekeeping experience a plus.