Public is a one-of-a-kind specialty coffee shop and bakery. At Public, our team is the heart of everything we do, and their passion, drive, and care are integral to our success. We’re on the lookout for an exceptional Manager Assistant to join our dynamic team as we gear up for an exciting period of expansion.
As Manager Assistant, you’ll play a vital role in supporting the leadership and smooth operation of our vibrant café and bakery. The ideal candidate is a confident, outgoing, and inspiring leader who thrives on problem-solving and collaboration. You’ll work closely with the management team to ensure the highest quality customer experience, create a warm and welcoming environment for both staff and customers, and help nurture a motivated, high-performing team.

You’ll also:

• Lead by example, fostering a positive and supportive atmosphere for the team.
• Support the manager in day-to-day operations, including stock management, scheduling, and team training.
• Use your exceptional problem-solving skills to handle challenges proactively.
• Act as a role model for delivering outstanding customer service and maintaining high operational standards.
• Ensure smooth service during busy periods, helping the team deliver excellent coffee, food, and service consistently.

What We’re Looking For:

• Strong leadership qualities with the ability to motivate and inspire a team.
• A bright, outgoing personality and a natural ability to build rapport with both staff and customers.
• Proven experience in a similar role within the hospitality industry.
• Exceptional problem-solving skills and the ability to remain calm under pressure.
• A passion for creating memorable experiences and maintaining a positive work environment.
• Hands-on experience as a skilled barista is a bonus, but not required.

Why Join Public?

Being part of Public means more than just a job. Here’s what you can look forward to:

• A truly wonderful team of people to work with.
• Flexible shift times (Core Hours will be between 07:00-19:00)
• Unlimited free coffee while on shift and free lunch on every shift.
• 25% staff discount when you’re off duty.
• Full training and exciting opportunities for career growth as we expand.
• A welcoming, inclusive, and diverse environment where individuality is celebrated.

Public is proud to be independent and unique, just like you. We’re committed to building a diverse team that includes and respects a variety of voices, identities, backgrounds, experiences, and perspectives.
If you’re a confident, driven individual with a passion for hospitality and leadership, we’d love to hear from you! Join us at Public and take the next exciting step in your career.
Job Type: Full-time
Pay: £28,000.00 per year

Benefits:

• Company pension
• Discounted or free food
• Employee discount

Experience:

• Supervising experience: 1 year (required)
• Restaurant management: 1 year (required)
• Bar management: 1 year (preferred)
• Hospitality: 2 years (required)
• Customer service: 2 years (required)
• Management: 2 years (required)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In perso

Please refer the Job description for details