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Hospitality Jobs in United Kingdom

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Director, Residential Operations Management at IHG Career
, , United Kingdom - Full Time
Skills Needed
Strategic Leadership, Global Portfolio Oversight, Operational Excellence, Cross Functional Collaboration, Resident Experience Leadership, Innovation & Technology, Project & Pre Opening Expertise, Design & Development Integration, Sustainability & Wellness Focus, Owner & Stakeholder Management, Brand & Compliance Stewardship, Lifestyle & Community Creation, Digital Lifestyle Enablement, Product & Brand Differentiation
Specialization
Candidates should have a bachelor's degree in a relevant field, with a master's degree preferred, and at least 5 years of experience in luxury hospitality or branded residential operations. Strong communication, stakeholder management skills, and expertise in operational excellence and innovation are essential.
Experience Required
Minimum 5 year(s)
Director, Residential Architecture & Design at IHG Career
, , United Kingdom - Full Time
Skills Needed
Architectural Design, Project Management, Luxury Hospitality, Stakeholder Management, Mep Integration, Service Design, Sustainability, Quality Control, Brand Compliance, Cross Cultural Design, Financial Acumen, Market Trends, Building Codes, Owner Collaboration, Innovation, Wellness Features
Specialization
Candidates should have a bachelor's degree in Architecture or a related field, with a master's degree preferred. A minimum of 10 years of experience in luxury hospitality or branded residential projects is required, along with expertise in architectural design and project management.
Experience Required
Minimum 10 year(s)
Bartender - The Manchester Deansgate at IHG Career
, , United Kingdom - Full Time
Skills Needed
Bartending, Mixology, Cocktail Creation, Customer Service, Communication, Teamwork, Knowledge Of Wines, Knowledge Of Spirits, Knowledge Of Beers, Knowledge Of Cocktails, Attention To Detail, Creativity, Positive Attitude, Allergen Awareness, Interpersonal Skills
Specialization
Candidates should have experience as a Bartender or Mixologist and possess a depth of knowledge regarding various drink categories. Excellent communication and interpersonal skills are essential for this role.
Front Office Receptionist at IHG Career
Torquay, England, United Kingdom - Full Time
Skills Needed
Guest Check In, Guest Check Out, Opera, Problem Solving, Service Recovery, Communication, Personable Skills, Guest Engagement, Local Area Information, Ihg One Rewards Advocacy
Specialization
Candidates should possess excellent communication and personable skills to engage authentically with a wide range of guests and adjust their approach as needed. Prior experience in a hotel reception role using Opera or a similar system is beneficial but not essential.
Housekeeping - Team Member at Whitbread
Market Harborough, England, United Kingdom - Full Time
Skills Needed
Cleaning, Teamwork, Attention To Detail, Time Management
Specialization
No prior experience is needed for this role, as the company provides training and user-friendly equipment. The primary requirement is the ability to perform cleaning tasks as part of a team.
Chef De Partie at DO & CO AG
Hounslow, England, United Kingdom - Full Time
Skills Needed
Culinary Skills, Food Preparation, Cooking Techniques, Inventory Management, Stock Control, Food Safety, Hygiene Standards, Cost Control, Team Leadership, Time Management, Communication, Knife Skills, Quality Assurance, Compliance, Working Under Pressure
Specialization
Candidates must possess proven experience as a Chef de Partie or in a similar high-volume role, preferably in airline catering, requiring a minimum of 3 years in a kitchen environment. Essential qualifications include a culinary diploma, strong knowledge of food safety regulations, excellent organizational skills, and the ability to work effectively under pressure in a fast-paced setting.
Experience Required
Minimum 2 year(s)
Chef De Partie at DO & CO AG
Hounslow, England, United Kingdom - Full Time
Skills Needed
Culinary Skills, Food Preparation, Cooking Techniques, Food Safety, Hygiene Standards, Inventory Management, Stock Control, Cost Control, Team Leadership, Time Management, Communication, Knife Skills, Quality Control, Working Under Pressure
Specialization
Candidates must possess proven experience as a Chef de Partie or in a similar high-volume role, preferably in airline catering, requiring a minimum of 3 years in a kitchen environment. Essential qualifications include a culinary diploma, strong knowledge of food safety regulations, excellent organizational skills, and the ability to work effectively under pressure.
Experience Required
Minimum 2 year(s)
Food & Beverage Manager at IHG Career
Gloucester, England, United Kingdom - Full Time
Skills Needed
Service Recovery, Team Management, Training And Development, Attention To Detail, Leadership, Customer Service, Personalized Service, Luxury Experience
Specialization
Candidates should have experience in a restaurant setting as a Supervisor, Team Leader, or Assistant Manager, along with some people management skills. A passion for providing luxury experiences and attention to detail is essential.
Experience Required
Minimum 2 year(s)
Food & Beverage Assistant at IHG Career
, , United Kingdom - Full Time
Skills Needed
Guest Service, Food Service, Beverage Service, Teamwork, Enthusiasm, Customer Interaction, Learning, Attention To Detail
Specialization
Candidates should have a minimum of 1 year of experience in a similar role and be enthusiastic about delivering great service. A willingness to learn and work as part of a hotel team is also essential.
Duty Manager - Aloft London Excel at SINGAPORE MARRIOTT TANG PLAZA HOTEL
London, England, United Kingdom - Full Time
Skills Needed
Guest Check Ins, Payment Processing, Cashiering, Billing, Reporting, Guest Relations, Conflict Resolution, Team Leadership, Training, Coaching, Safety Procedures, Computer Systems, Pos Systems, Customer Service, Supervision
Specialization
Candidates must possess at least one year of related work experience and one year of supervisory experience, along with a high school diploma or GED equivalent. Eligibility to work and live in the UK is mandatory for all applicants.
Experience Required
Minimum 2 year(s)
Team Member - Burger King at Moto
, , United Kingdom - Full Time
Skills Needed
Customer Service, Teamwork, Adaptability, Time Management, Problem Solving, Communication, Attention To Detail, Multitasking
Specialization
The ideal candidate should thrive in fast-paced environments and be adaptable to varying work conditions. A self-motivated individual who can maintain performance during busy and quiet times is preferred.
Commis Chef at IHG Career
, , United Kingdom - Full Time
Skills Needed
Passion For Service, Food Preparation, Teamwork, Willingness To Learn, Culinary Skills, Attention To Detail
Specialization
Candidates should have previous experience as a chef or be an apprentice chef ready to advance. A passion for great service and food, along with a willingness to learn, is essential.
Maintenance Technician - London Marriott Central London Cluster at Residence Inn by Marriott Bothell
London, England, United Kingdom - Full Time
Skills Needed
Organisation, Multi Tasking, Attention To Detail, Problem Solving, Communication, Hardware Tools, Electrical Equipment
Specialization
The ideal candidate should have prior experience as an Engineer in a 5-star hotel in London and possess excellent communication skills. Experience with hardware tools and electrical equipment is also required.
Experience Required
Minimum 2 year(s)
Director, Global Learning Strategy Enablement at IHG Career
, , United Kingdom - Full Time
Skills Needed
Learning Strategy, Organizational Development, Learning Technology Leadership, Analytical Capability, Executive Communication, Influencing Skills, Global Standards, Local Relevance, Innovation, Continuous Improvement, Data Analysis, Stakeholder Management, Performance Consulting, Operational Excellence, Ecosystem Intelligence, Decision Making
Specialization
Candidates should have over 10 years of experience in learning strategy or related fields, with a proven track record in global environments. A degree in Business, Education, Learning Sciences, or a related field is preferred.
Experience Required
Minimum 10 year(s)
General Manager - Hotel Indigo Torquay at IHG Career
Torquay, England, United Kingdom - Full Time
Skills Needed
Operational Leadership, Commercial Performance, Revenue Strategies, F&B Leadership, Team Development, Community Partnerships, Brand Ambassadorship, Culture Building, Compliance, Operational Excellence, Leisure Markets Experience, Commercial Acumen, Talent Attraction, Lifestyle Brand Experience
Specialization
Candidates must possess hands-on operational leadership skills, strong commercial acumen, and experience in stabilizing or rebuilding teams, particularly within seasonal leisure markets. Experience in F&B leadership and talent attraction in tight labor markets is also required, with lifestyle brand or coastal UK experience being preferred.
Experience Required
Minimum 5 year(s)
Coordinator, Instant Service Center at IHG Career
London, England, United Kingdom - Full Time
Skills Needed
Email Management, Phone Support, Reservation Processing, Data Entry, System Navigation, File Maintenance, Customer Service, Communication Skills, Adaptability, Attention To Detail, Task Management, Contact Management System, Ms Office Products, Teamwork, Problem Solving, Time Management
Specialization
Candidates must possess a Bachelor's degree in a relevant field or equivalent experience, along with at least one year of progressive experience demonstrating proficiency in customer service or reservations within the hospitality industry. Required technical skills include clear communication, composure in emergencies, and the ability to utilize contact management systems.
Guest Services Manager - Nights at IHG Career
Manchester, England, United Kingdom - Full Time
Skills Needed
Night Audit, Cash Count Management, Front Office Support, Guest Welcome, Internal Communication, External Communication, Safety Checks, Team Leadership, Shift Management, Complex Guest Requests, Complaint Resolution, Rota Management, Duty Management, Service Recoveries, Loyalty Schemes, Market Trends Awareness
Specialization
Candidates must possess over two years of experience in Front Office duty management and team leadership within a property of similar standard. Essential requirements include depth of experience handling complex service recoveries, confidence in decision-making regarding guest complaints, and a proven track record with loyalty schemes.
Experience Required
Minimum 2 year(s)
Spa Reception Team Leader at IHG Career
Cardiff, Wales, United Kingdom - Full Time
Skills Needed
Guest Service, Team Leadership, Product Knowledge, Telephone Etiquette, Email Communication, Spa Floor Management, Health And Safety Compliance, Booking Diary Management, Staff Scheduling, Performance Appraisals, Stock Control, Guest Query Handling, Complaint Resolution, Attention To Detail, Multitasking, Flexibility
Specialization
Successful candidates must possess a strong passion for delivering excellent service and be highly guest-focused, ideally with previous experience in a guest-facing role and a passion for spa and wellness. Essential attributes include attention to detail, the ability to multitask, flexibility to work varied hours including evenings and weekends, and a willingness to learn and collaborate with the wider hotel team.
Experience Required
Minimum 2 year(s)
Breakfast Assistant at IHG Career
, , United Kingdom - Full Time
Skills Needed
Guest Greeting, Seating Guests, Explaining Breakfast Concept, Taking Hot Drink Orders, Station Cleaning, Organization, Kitchen Team Collaboration, Service Improvement, Eye For Detail, Drive To Produce Results, Warm Personality, Authentic Personality, Can Do Attitude, Commitment To Service
Specialization
Candidates should ideally have experience as a waiter/waitress or server, preferably in a 4 or 5-star hotel, demonstrating a strong eye for detail to meet Kimpton standards. A warm, authentic personality with a can-do attitude and commitment to service is essential for creating personal guest experiences.
Account Executive at OpenTable
Bath, England, United Kingdom - Full Time
Skills Needed
Sales, Communication, Commercial Acumen, Customer Needs Analysis, Presentation Skills, Crm Tools, Organizational Skills, Attention To Detail, Consultative Selling, Relationship Building, Market Trends Analysis, Business Strategy, Revenue Growth, Negotiation, Data Management, Problem Solving
Specialization
Candidates should have a proven track record in new business sales, preferably in hospitality or SaaS. Strong communication skills, commercial acumen, and the ability to manage multiple opportunities are essential.
Experience Required
Minimum 2 year(s)
Director, Residential Operations Management at IHG Career
, , United Kingdom -
Full Time

Start Date

Immediate

Expiry Date

20 Apr, 26

Salary

0.0

Posted On

20 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Strategic Leadership, Global Portfolio Oversight, Operational Excellence, Cross-Functional Collaboration, Resident Experience Leadership, Innovation & Technology, Project & Pre-Opening Expertise, Design & Development Integration, Sustainability & Wellness Focus, Owner & Stakeholder Management, Brand & Compliance Stewardship, Lifestyle & Community Creation, Digital Lifestyle Enablement, Product & Brand Differentiation

Industry

Hospitality

Description
Purpose of the Role The purpose of the Director, Residential Operations Management at IHG is to define and lead the global vision for IHG’s luxury branded residences, ensuring each property delivers exceptional homeowner experiences, lifestyle integration, and brand-defining services. This role bridges hospitality and real estate by shaping development and design planning, overseeing pre-opening and launch phases, and embedding IHG’s luxury DNA into operating models and resident services. By elevating the homeowner journey through tailored engagement, wellness and sustainability initiatives, digital innovations, and signature lifestyle offerings. Your day to day: • Strategic Leadership: Ability to define and execute a global operational vision that positions IHG Branded Residences as a cornerstone of IHG’s luxury portfolio. • Global Portfolio Oversight: Proven experience managing a diverse, multi-region portfolio while balancing global brand consistency with local market relevance. • Operational Excellence: Strong capability to establish and lead operating standards that drive service excellence, resident satisfaction, and efficient, scalable operations. • Cross-Functional Collaboration: Expertise in partnering with marketing, development, hotel operations, architecture, design, finance, and IT teams to seamlessly integrate residential and hospitality services. • Resident Experience Leadership: Passion for delivering highly personalized, luxury[1]driven resident experiences that reflect IHG’s service culture and brand promise. • Innovation & Technology: Experience leading digital and service innovation, including smart-living solutions, resident platforms, and operational automation. • Project & Pre-Opening Expertise: Ability to oversee pre-opening, onboarding, and launch phases, ensuring smooth transitions from development to full operational readiness. • Design & Development Integration: Strong understanding of how design, service models, and operational planning come together to create world-class branded residences. • Sustainability & Wellness Focus: Commitment to embedding sustainability, wellness-driven amenities, and future-ready living concepts into residential environments. • Owner & Stakeholder Management: Proven ability to act as a trusted partner to owners, developers, and investors, building long-term relationships and driving portfolio growth. • Brand & Compliance Stewardship: Track record of protecting brand integrity through operational audits, regulatory compliance, and consistent service delivery. • Lifestyle & Community Creation: Skill in shaping luxury residential lifestyles through curated services, wellness, cultural programming, and community-building experiences. • Digital Lifestyle Enablement: Experience deploying smart-home technologies, resident apps, and digital concierge platforms to enhance personalization and engagement. • Product & Brand Differentiation: Ability to collaborate with design and development teams to create distinctive, market-leading branded residential products that embody IHG’s luxury DNA. What we’re looking for in you: Leadership & Stakeholder Management: • Demonstrated success in owner and stakeholder engagement, building long-term partnerships • Strong communication and negotiation skills with owners, developers, and investors • Experience in international business development across diverse cultural and regulatory environments Operational & Brand Excellence: • Expertise in defining and delivering global service standards and operational excellence • Ability to translate brand DNA into residential experiences and ensure operational readiness • Capability to safeguard brand integrity while balancing global consistency with local relevance Innovation, Wellness & Sustainability: • Knowledge of wellness-focused amenities, sustainability practices, and community-building initiatives • Familiarity with sustainability certifications such as LEED and WELL and relevant regulatory frameworks Technology & Digital Living: • Proficiency in smart-home technologies, resident apps, digital concierge platforms, and operational automation Cross-Functional Leadership: • Skilled in collaborating across hotel operations, marketing, IT, legal, and design teams to deliver integrated, high-performance residential experiences Required Education, Experience, Technical Skills and Knowledge Bachelor’s degree in Hospitality Management, Business Administration, Real Estate, or related field​ Master’s degree (MBA or equivalent) preferred, with focus on international business, property management, or luxury hospitality​ 5+ years in luxury hospitality, branded residential operations, or property management​ Proven track record in luxury branded residences, hotels, resorts, or mixed-use developments​ Experience in development and design planning, collaborating with architects and developers​ Demonstrated success in owner and stakeholder engagement, building long-term partnerships​ Background in international business development and strategic planning across diverse cultural and regulatory environments​ Expertise in defining and delivering global service standards and operational excellence​ Ability to integrate brand DNA into residential projects and ensure operational readiness​ Knowledge of wellness-focused amenities, sustainability practices, and community-building initiatives​ Proficiency in smart-home technologies, resident apps, digital concierge platforms, and operational automation​ Strong communication and negotiation skills with owners, developers, and investors​ Capability to safeguard brand integrity while balancing global consistency with local adaptation​ Familiarity with sustainability certifications (LEED, WELL) and regulatory frameworks​ Skilled in cross-functional leadership, collaborating with hotel operations, marketing, IT, legal, and design teams At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? Who we are At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG. Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love. We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate. We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
Responsibilities
The Director, Residential Operations Management will define and lead the global vision for IHG’s luxury branded residences, ensuring exceptional homeowner experiences and brand-defining services. This role involves overseeing development, design planning, and operational readiness while integrating luxury DNA into resident services.
Director, Residential Operations Management at IHG Career
, , United Kingdom - Full Time
Skills Needed
Strategic Leadership, Global Portfolio Oversight, Operational Excellence, Cross Functional Collaboration, Resident Experience Leadership, Innovation & Technology, Project & Pre Opening Expertise, Design & Development Integration, Sustainability & Wellness Focus, Owner & Stakeholder Management, Brand & Compliance Stewardship, Lifestyle & Community Creation, Digital Lifestyle Enablement, Product & Brand Differentiation
Specialization
Candidates should have a bachelor's degree in a relevant field, with a master's degree preferred, and at least 5 years of experience in luxury hospitality or branded residential operations. Strong communication, stakeholder management skills, and expertise in operational excellence and innovation are essential.
Experience Required
Minimum 5 year(s)
Director, Residential Architecture & Design at IHG Career
, , United Kingdom - Full Time
Skills Needed
Architectural Design, Project Management, Luxury Hospitality, Stakeholder Management, Mep Integration, Service Design, Sustainability, Quality Control, Brand Compliance, Cross Cultural Design, Financial Acumen, Market Trends, Building Codes, Owner Collaboration, Innovation, Wellness Features
Specialization
Candidates should have a bachelor's degree in Architecture or a related field, with a master's degree preferred. A minimum of 10 years of experience in luxury hospitality or branded residential projects is required, along with expertise in architectural design and project management.
Experience Required
Minimum 10 year(s)
Bartender - The Manchester Deansgate at IHG Career
, , United Kingdom - Full Time
Skills Needed
Bartending, Mixology, Cocktail Creation, Customer Service, Communication, Teamwork, Knowledge Of Wines, Knowledge Of Spirits, Knowledge Of Beers, Knowledge Of Cocktails, Attention To Detail, Creativity, Positive Attitude, Allergen Awareness, Interpersonal Skills
Specialization
Candidates should have experience as a Bartender or Mixologist and possess a depth of knowledge regarding various drink categories. Excellent communication and interpersonal skills are essential for this role.
Front Office Receptionist at IHG Career
Torquay, England, United Kingdom - Full Time
Skills Needed
Guest Check In, Guest Check Out, Opera, Problem Solving, Service Recovery, Communication, Personable Skills, Guest Engagement, Local Area Information, Ihg One Rewards Advocacy
Specialization
Candidates should possess excellent communication and personable skills to engage authentically with a wide range of guests and adjust their approach as needed. Prior experience in a hotel reception role using Opera or a similar system is beneficial but not essential.
Housekeeping - Team Member at Whitbread
Market Harborough, England, United Kingdom - Full Time
Skills Needed
Cleaning, Teamwork, Attention To Detail, Time Management
Specialization
No prior experience is needed for this role, as the company provides training and user-friendly equipment. The primary requirement is the ability to perform cleaning tasks as part of a team.
Chef De Partie at DO & CO AG
Hounslow, England, United Kingdom - Full Time
Skills Needed
Culinary Skills, Food Preparation, Cooking Techniques, Inventory Management, Stock Control, Food Safety, Hygiene Standards, Cost Control, Team Leadership, Time Management, Communication, Knife Skills, Quality Assurance, Compliance, Working Under Pressure
Specialization
Candidates must possess proven experience as a Chef de Partie or in a similar high-volume role, preferably in airline catering, requiring a minimum of 3 years in a kitchen environment. Essential qualifications include a culinary diploma, strong knowledge of food safety regulations, excellent organizational skills, and the ability to work effectively under pressure in a fast-paced setting.
Experience Required
Minimum 2 year(s)
Chef De Partie at DO & CO AG
Hounslow, England, United Kingdom - Full Time
Skills Needed
Culinary Skills, Food Preparation, Cooking Techniques, Food Safety, Hygiene Standards, Inventory Management, Stock Control, Cost Control, Team Leadership, Time Management, Communication, Knife Skills, Quality Control, Working Under Pressure
Specialization
Candidates must possess proven experience as a Chef de Partie or in a similar high-volume role, preferably in airline catering, requiring a minimum of 3 years in a kitchen environment. Essential qualifications include a culinary diploma, strong knowledge of food safety regulations, excellent organizational skills, and the ability to work effectively under pressure.
Experience Required
Minimum 2 year(s)
Food & Beverage Manager at IHG Career
Gloucester, England, United Kingdom - Full Time
Skills Needed
Service Recovery, Team Management, Training And Development, Attention To Detail, Leadership, Customer Service, Personalized Service, Luxury Experience
Specialization
Candidates should have experience in a restaurant setting as a Supervisor, Team Leader, or Assistant Manager, along with some people management skills. A passion for providing luxury experiences and attention to detail is essential.
Experience Required
Minimum 2 year(s)
Food & Beverage Assistant at IHG Career
, , United Kingdom - Full Time
Skills Needed
Guest Service, Food Service, Beverage Service, Teamwork, Enthusiasm, Customer Interaction, Learning, Attention To Detail
Specialization
Candidates should have a minimum of 1 year of experience in a similar role and be enthusiastic about delivering great service. A willingness to learn and work as part of a hotel team is also essential.
Duty Manager - Aloft London Excel at SINGAPORE MARRIOTT TANG PLAZA HOTEL
London, England, United Kingdom - Full Time
Skills Needed
Guest Check Ins, Payment Processing, Cashiering, Billing, Reporting, Guest Relations, Conflict Resolution, Team Leadership, Training, Coaching, Safety Procedures, Computer Systems, Pos Systems, Customer Service, Supervision
Specialization
Candidates must possess at least one year of related work experience and one year of supervisory experience, along with a high school diploma or GED equivalent. Eligibility to work and live in the UK is mandatory for all applicants.
Experience Required
Minimum 2 year(s)
Team Member - Burger King at Moto
, , United Kingdom - Full Time
Skills Needed
Customer Service, Teamwork, Adaptability, Time Management, Problem Solving, Communication, Attention To Detail, Multitasking
Specialization
The ideal candidate should thrive in fast-paced environments and be adaptable to varying work conditions. A self-motivated individual who can maintain performance during busy and quiet times is preferred.
Commis Chef at IHG Career
, , United Kingdom - Full Time
Skills Needed
Passion For Service, Food Preparation, Teamwork, Willingness To Learn, Culinary Skills, Attention To Detail
Specialization
Candidates should have previous experience as a chef or be an apprentice chef ready to advance. A passion for great service and food, along with a willingness to learn, is essential.
Maintenance Technician - London Marriott Central London Cluster at Residence Inn by Marriott Bothell
London, England, United Kingdom - Full Time
Skills Needed
Organisation, Multi Tasking, Attention To Detail, Problem Solving, Communication, Hardware Tools, Electrical Equipment
Specialization
The ideal candidate should have prior experience as an Engineer in a 5-star hotel in London and possess excellent communication skills. Experience with hardware tools and electrical equipment is also required.
Experience Required
Minimum 2 year(s)
Director, Global Learning Strategy Enablement at IHG Career
, , United Kingdom - Full Time
Skills Needed
Learning Strategy, Organizational Development, Learning Technology Leadership, Analytical Capability, Executive Communication, Influencing Skills, Global Standards, Local Relevance, Innovation, Continuous Improvement, Data Analysis, Stakeholder Management, Performance Consulting, Operational Excellence, Ecosystem Intelligence, Decision Making
Specialization
Candidates should have over 10 years of experience in learning strategy or related fields, with a proven track record in global environments. A degree in Business, Education, Learning Sciences, or a related field is preferred.
Experience Required
Minimum 10 year(s)
General Manager - Hotel Indigo Torquay at IHG Career
Torquay, England, United Kingdom - Full Time
Skills Needed
Operational Leadership, Commercial Performance, Revenue Strategies, F&B Leadership, Team Development, Community Partnerships, Brand Ambassadorship, Culture Building, Compliance, Operational Excellence, Leisure Markets Experience, Commercial Acumen, Talent Attraction, Lifestyle Brand Experience
Specialization
Candidates must possess hands-on operational leadership skills, strong commercial acumen, and experience in stabilizing or rebuilding teams, particularly within seasonal leisure markets. Experience in F&B leadership and talent attraction in tight labor markets is also required, with lifestyle brand or coastal UK experience being preferred.
Experience Required
Minimum 5 year(s)
Coordinator, Instant Service Center at IHG Career
London, England, United Kingdom - Full Time
Skills Needed
Email Management, Phone Support, Reservation Processing, Data Entry, System Navigation, File Maintenance, Customer Service, Communication Skills, Adaptability, Attention To Detail, Task Management, Contact Management System, Ms Office Products, Teamwork, Problem Solving, Time Management
Specialization
Candidates must possess a Bachelor's degree in a relevant field or equivalent experience, along with at least one year of progressive experience demonstrating proficiency in customer service or reservations within the hospitality industry. Required technical skills include clear communication, composure in emergencies, and the ability to utilize contact management systems.
Guest Services Manager - Nights at IHG Career
Manchester, England, United Kingdom - Full Time
Skills Needed
Night Audit, Cash Count Management, Front Office Support, Guest Welcome, Internal Communication, External Communication, Safety Checks, Team Leadership, Shift Management, Complex Guest Requests, Complaint Resolution, Rota Management, Duty Management, Service Recoveries, Loyalty Schemes, Market Trends Awareness
Specialization
Candidates must possess over two years of experience in Front Office duty management and team leadership within a property of similar standard. Essential requirements include depth of experience handling complex service recoveries, confidence in decision-making regarding guest complaints, and a proven track record with loyalty schemes.
Experience Required
Minimum 2 year(s)
Spa Reception Team Leader at IHG Career
Cardiff, Wales, United Kingdom - Full Time
Skills Needed
Guest Service, Team Leadership, Product Knowledge, Telephone Etiquette, Email Communication, Spa Floor Management, Health And Safety Compliance, Booking Diary Management, Staff Scheduling, Performance Appraisals, Stock Control, Guest Query Handling, Complaint Resolution, Attention To Detail, Multitasking, Flexibility
Specialization
Successful candidates must possess a strong passion for delivering excellent service and be highly guest-focused, ideally with previous experience in a guest-facing role and a passion for spa and wellness. Essential attributes include attention to detail, the ability to multitask, flexibility to work varied hours including evenings and weekends, and a willingness to learn and collaborate with the wider hotel team.
Experience Required
Minimum 2 year(s)
Breakfast Assistant at IHG Career
, , United Kingdom - Full Time
Skills Needed
Guest Greeting, Seating Guests, Explaining Breakfast Concept, Taking Hot Drink Orders, Station Cleaning, Organization, Kitchen Team Collaboration, Service Improvement, Eye For Detail, Drive To Produce Results, Warm Personality, Authentic Personality, Can Do Attitude, Commitment To Service
Specialization
Candidates should ideally have experience as a waiter/waitress or server, preferably in a 4 or 5-star hotel, demonstrating a strong eye for detail to meet Kimpton standards. A warm, authentic personality with a can-do attitude and commitment to service is essential for creating personal guest experiences.
Account Executive at OpenTable
Bath, England, United Kingdom - Full Time
Skills Needed
Sales, Communication, Commercial Acumen, Customer Needs Analysis, Presentation Skills, Crm Tools, Organizational Skills, Attention To Detail, Consultative Selling, Relationship Building, Market Trends Analysis, Business Strategy, Revenue Growth, Negotiation, Data Management, Problem Solving
Specialization
Candidates should have a proven track record in new business sales, preferably in hospitality or SaaS. Strong communication skills, commercial acumen, and the ability to manage multiple opportunities are essential.
Experience Required
Minimum 2 year(s)