ABOUT

Brought to life with Hollywood set designers and West End theatre professionals on an unprecedented scale, LaplandUK’s immersive theatrical experience crafts an enchanting world of wonder and beauty.
The award-winning show sells out within hours each year and welcomes over 170,000 guests to its 30-acre magical forest each season, including the likes of Elton John and members of the Royal Family.
Guests journey through a theatrical world, passing through five uniquely themed, interactive performances that blend storytelling, character interaction, and festive wonder. This 4.5 hour live, walk-through adventure offers families an unforgettable experience.

PHYSICAL REQUIREMENTS:

• Able to lift up to 12kg
• Comfortable standing and moving for extended periods
• Physically fit and capable of working in a demanding environment
  LOCATION: Ascot, Whitmoor Forest, SL5 8BD (free shuttle service provided from Ascot station)

THE ROLE

As a Back of House Assistant, you’ll play a key role in delivering the magic of LaplandUK — working behind the scenes to support our immersive festive experience.
Based in either the Toy Factory or Mother Christmas’ Kitchen, you’ll help prepare the magical items our guests receive by carefully assembling and packaging products. You’ll work as part of a fast-paced, supportive team to ensure everything is ready on time and to the highest standard.

KEY RESPONSIBILITIES

• Assemble, package, and label products following production guidelines
• Monitor output for quality and consistency
• Spot and correct any defects in materials or finished goods
• Maintain a clean, organised, and safe working environment
• Follow all standard operating procedures (SOPs)
• Work closely with your team and Stage Management to ensure smooth operations
• Uphold safety and quality standards at all times