Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
What you’ll do:
ServiceNow’s purpose is all about people—we make the world work better for everyone. That extends to our culture. We are committed help our people to live their best lives, do their best work, and fulfill our purpose together. Our approach to how we create belonging—one of our core values—is one important way we deliver on those commitments. We are looking for a rock star, innovative communications professional to develop and oversee the strategic, integrated communications plan for both ServiceNow’s Chief Workforce Innovation Officer (CWIO), and our overall Global Workforce Innovation and Culture program and RiseUp with ServiceNow initiative. The ideal candidate will have a strong passion for storytelling and ability to craft emotional, AI-enabled, people-focused stories that inspire and engage our target audiences—as well as align to our CWIO’s individual voice and opinions.
The role is responsible for the CWIO’s executive messaging platform, aligning it to ServiceNow’s brand voice and business strategies, as well as strategic plans to advance these narratives across employee experiences, external speaking opportunities, thought leadership content and bylines, and executive social media. You’ll also lead our strategic, integrated communications plan for our Global Workforce Innovation and Culture program, including programs and experiences to bolster belonging internally, as well amplifying our RiseUp with ServiceNow initiative (our global talent movement focused on workforce advancement for untapped talent). The role regularly collaborates with other ServiceNow teams, such as Public Relations, Content/Thought Leadership, Social Media, Global and Regional Employee Communications, and Brand/Marketing, to create and amplify measurable results.
The role is ideal for a seasoned communications leader who has a proven track record of compelling, concise content, and who is experienced in advising executives on their internal/external communications. We are looking for someone who skillfully manages competing priorities, is a quick and creative thinker, can navigate tricky situations with ease, calm under pressure, excels at building relationships, is process oriented, brings rigorous attention to detail and a sense of urgency to everything they do.
How you’ll do it:

QUALIFICATIONS

• 12+ years corporate communications, public relations, marketing, or executive communications experience
• Experience with culture, social impact, community and issue management communications and programs
• Ability to flex with fast growth and frequent change, respond to crises, and adapt plans and approaches in real-time (experience in a hypergrowth tech company is a plus)
• Experience building and executing a multi-functional communications strategy
• Experience crafting executive-level thought leadership and social strategies aligned to external visibility programs
• Experience working in a matrixed environment; strong cross-functional collaboration skills and ability to drive coordination across stakeholders (experience working with a global perspective is a plus)
• Business maturity and experience working with senior executives
• Exceptional messaging and writing skills; attention to detail and accuracy in all communications deliverables
• Ability to manage multiple communication projects simultaneously and drive strong work-back plans, designed to drive measurable goals and business outcomes.
• Can collaboratively work with C-Suite leaders, their teams, agency partners, business partners, and vendors are important.
• Strong natural ability to identify, develop, and tell a great story across multiple media
• BS/BA degree strongly recommended, MBA or an advanced degree recommended
  JV20
  Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!
  For positions in this location, we offer a base pay of $137,500 - $240,700, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
  Additional Information

Please refer the Job description for details