About Farm Pride Foods Ltd

Farm Pride Foods Ltd is an Australian company listed on the Australian Securities Exchange (ASX). We work across farming, processing, and supplying eggs and egg products to customers throughout Australia. Our company heritage and industry leadership dates back to 1937. We are a major grower and processor of eggs and value-added egg products operating 9 company farms on the east coast and maintaining 2 major grading and a processing facility.

About the role

We are seeking a proactive and organised Sales and Marketing Assistant to support our Sales and Marketing team in delivering marketing initiatives, customer service, product development projects and sales administration. This role suits someone who enjoys variety, communicates well with internal and external stakeholders, and can balance digital marketing, customer support and administrative coordination in a fast-paced environment. Reporting to the Sales and Marketing Director, you will help maintain Farm Pride's online presence, respond to customer enquiries, assist with order processing, coordinate packaging and new product development activities, and ensure marketing content is accurate, timely and consistent across all channels.

Key responsibilities

• Maintain and update company websites with current product, brand and corporate information
• Coordinate website content updates, product launches and promotional campaigns
• Manage social media platforms, content calendars, engagement and campaign reporting
• Create and coordinate content including posts, articles, videos, photography and promotional materials
• Respond to customer enquiries received by phone, email, website and social media
• Support the sales team with customer communications, follow-up activities, records and reporting
• Assist with sales order entry, order processing requirements and customer order issue resolution
• Coordinate packaging artwork reviews, specifications, supplier communications and approval records
• Assist with new product development activity from concept through to launch, including samples, trials, feedback, timelines and marketing materials

About you

• Bachelor's degree in Business or Marketing, or at least three years' experience in a similar role
• Strong written and verbal communication skills
• Ability to build rapport with internal and external stakeholders
• Professional, empathetic and solution-focused approach to customer enquiries
• Excellent organisational, problem-solving, record keeping and documentation skills
• Ability to work independently and collaboratively as part of a team
• Proficiency with Microsoft Office Suite and confidence using ERP, inventory or CRM systems
• Experience with website updates, social media coordination, marketing content, packaging or product development will be highly regarded

The company is committed to finding the right person for this role and support and develop them to be successful.

If you are a hardworking, reliable and interested in growing your skills, we would like to hear from you.

Farm Pride Foods is an equal opportunity employer. We encourage applications from people of all backgrounds and are committed to creating an inclusive workplace.

• Please note that only shortlisted candidates will be contacted so we thank you in advance for your interest in the role and taking the time to apply!