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Portuguese Speaking Customer Advisor (With PDEADS Certificate Only) at Eco Plus Solutions AB
Lisbon, , Portugal - Full Time
Skills Needed
Customer Support, Banking Operations, Regulatory Compliance, Portuguese Fluency, English Proficiency, Contact Center Operations, Relationship Management, Communication Skills, Office Software, Client Management
Specialization
Candidates must possess a PDEADS certificate and be fluent in Portuguese and English (B2). Previous contact center experience is required, preferably within the banking sector, along with a minimum of a 12th-grade diploma.
Experience Required
Minimum 2 year(s)
Conseiller Clientèle Francophone (sur site à Porto) at Eco Plus Solutions AB
Vila Nova de Foz Côa, , Portugal - Full Time
Skills Needed
Customer Service, Crm Software, Technical Support, Communication, Problem Solving, Analytical Skills, Emotional Intelligence, French Language, English Language, Relationship Management, Data Management, Conflict Resolution
Specialization
Candidates must have native-level proficiency in French (C2) and strong analytical and emotional intelligence. Experience navigating complex software environments and a commitment to high-performance customer service are essential.
Russian Speaking Customer Advisor (on-site) at Eco Plus Solutions AB
Lisbon, , Portugal - Full Time
Skills Needed
Russian Fluency, English Proficiency, Customer Support, Technical Troubleshooting, Digital Communication, Conflict Resolution, Community Standards Enforcement, Time Management
Specialization
Candidates must have native or near-native Russian and B2 English skills, along with valid Portuguese residency or EU citizenship. Prior customer service experience is preferred but not required.
AI Platform Engineer at Continental
Vila Nova de Famalicão, , Portugal - Full Time
Skills Needed
Python, Azure, Terraform, Docker, Github Actions, Fastapi, Streamlit, Mlops, Devops, Ci/Cd, Azure Ai Search, Azure Openai, Postgresql, Redis, Llm Evaluation, Containerization
Specialization
Requires a Bachelor's degree in Computer Science or a related field and at least 2 years of experience in DevOps, MLOps, or platform engineering. Proficiency in Python, Docker, Azure, and Terraform is essential.
Experience Required
Minimum 2 year(s)
Cliente Mistério | Candidatura Espontânea at SGS
Lisbon, , Portugal - Full Time
Skills Needed
Customer Experience Evaluation, Report Writing, Attention To Detail, Observation Skills, Written Communication, Oral Communication, Impartiality, Professionalism, Time Management, Basic It Skills
Specialization
Requires a minimum of a high school diploma and the ability to use a smartphone and computer. Candidates must possess a freelance tax status (Recibos Verdes) and individual work insurance.
French Speaking Customer Advisor (On-site in Braga) at Eco Plus Solutions AB
Braga, , Portugal - Full Time
Skills Needed
French Fluency, Customer Service, Financial Consulting, Relationship Management, Professional Communication, Documentation, Empathy, Teamwork, Organization
Specialization
Requires native or near-native mastery of French (C1/C2) and a strong commitment to customer service. No previous finance experience is necessary as full training is provided.
Service Delivery HR Trainee - German Speaker (f/m/div) at Infineon Technologies
Porto, , Portugal - Full Time
Skills Needed
Customer Service, Human Resources Processes, English Fluency, German Language Proficiency, Knowledge Management, Communication Skills, Stakeholder Management, Template Management
Specialization
Requires a Bachelor's degree and fluency in English with at least a B1 level of German. A service-minded approach and experience in customer service or HR processes are advantageous.
Groups & Events Coordinator at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
Lisbon, , Portugal - Full Time
Skills Needed
Hospitality, Event Coordination, Customer Service, Communication, Problem Solving, Time Management, Attention To Detail, Teamwork, Fluent English, Fluent Portuguese, Proactive Mindset, Flexibility, Banquet Operations
Specialization
Candidates must have previous work experience in the hospitality sector and possess a proactive, flexible mindset. Proficiency in both English and Portuguese is required for this role.
Marketing Specialist at METRO/MAKRO
Prior Velho, Lisbon, Portugal - Full Time
Skills Needed
Marketing Strategy, Brand Management, Customer Experience, Market Research, Nps, Digital Marketing, Crm, Hubspot, Excel, Powerpoint, Project Management, Campaign Management, Data Analysis, Stakeholder Management, Budget Control, Communication
Specialization
Requires a higher education degree in Marketing, Communication, or a related field and at least 5 years of experience in Marketing or Branding. Proficiency in English, CRM tools, and Microsoft Office is essential, with experience in retail or FMCG considered a plus.
Experience Required
Minimum 5 year(s)
Marketing Consultant - ComparaJá at ComparaJ
Lisbon, , Portugal - Full Time
Skills Needed
Analytical Skills, Project Management, Cross Functional Collaboration, Communication, Organizational Skills, Business Development, Data Analysis, Relationship Building
Specialization
Candidates must be proactive, ambitious, and possess strong analytical and communication skills. Proficiency in English and either Portuguese or Danish is required, along with a valid EU work permit.
Administrative Assistant at Sovos Compliance
Lisbon, , Portugal - Full Time
Skills Needed
Office Management, Calendar Management, Travel Coordination, Expense Management, Cross Functional Collaboration, Event Planning, English Proficiency, Portuguese Proficiency, Microsoft Office, Ai Tools, Time Management, Confidentiality
Specialization
Candidates need 2-5 years of administrative experience and fluency in both English and Portuguese. Proficiency in Microsoft Office and the active use of AI tools like Microsoft Copilot are required.
Experience Required
Minimum 2 year(s)
Italian Speaking Back Office Gaming Support Specialist - Work In Sofia, Bul at Mercier Consultancy Group
Lisbon, , Portugal - Full Time
Skills Needed
Italian Fluency, Back Office Administration, Crm Platforms, Data Processing, Fraud Monitoring, Compliance, English Proficiency, Account Management, Attention To Detail, Organizational Skills
Specialization
Requires native or fluent Italian proficiency and a valid EU passport for employment eligibility. Previous experience in back office operations and a strong interest in the Gaming or Esports industry are highly desired.
Experience Required
Minimum 2 year(s)
Fintech Co-Founder / CTO (100 % remote) (m/f/d) at EWOR GmbH
Lisbon, , Portugal - Full Time
Skills Needed
Entrepreneurship, Fintech, Scaling Startups, Product Market Fit, Team Building, Fundraising, Sales Force Development, Marketing Strategy, English Communication, Strategic Planning
Specialization
Applicants must be based in Europe or the Americas (or willing to relocate) and possess excellent English communication skills. They must be ambitious entrepreneurs willing to take full responsibility for scaling a company to unicorn status.
Experience Required
Minimum 10 year(s)
Italian Speaking Rent-a-Car Consultant - Work In Sofia, Bulgaria at Mercier Consultancy Group
Lisbon, , Portugal - Full Time
Skills Needed
Italian Fluency, Customer Service, English Communication, Crm Systems, Upselling, Conflict Resolution, Interpersonal Skills, Booking Management
Specialization
Candidates must be native or fluent in Italian and possess a valid EU passport for relocation to Bulgaria. Previous experience in customer service, tourism, or hospitality is highly advantageous.
Italian-Speaking Cybersecurity Customer Experts - Work In Athens, Greece at Mercier Consultancy Group
Lisbon, , Portugal - Full Time
Skills Needed
Italian Fluency, Cybersecurity, Technical Support, Network Security, Endpoint Protection, Phishing Mitigation, Malware Analysis, Data Privacy, Crm, Ticketing Systems, Problem Solving, Analytical Thinking, English Proficiency, Customer Service, Incident Management, Troubleshooting
Specialization
Candidates must be native or fluent in Italian and possess a valid EU passport or residency status. A solid understanding of cybersecurity concepts and previous experience in IT helpdesk or technical support is highly advantageous.
Experience Required
Minimum 2 year(s)
Product Analyst - ComparaJá at ComparaJ
Lisbon, , Portugal - Full Time
Skills Needed
Analytical Skills, Project Management, Cross Functional Collaboration, Communication, Organization, Portuguese Proficiency, Danish Proficiency, English Proficiency
Specialization
Candidates must be proactive, ambitious, and possess strong analytical and organizational skills. Proficiency in English and either Portuguese or Danish, along with a valid EU work permit, is required.
Graduate Program, Marketing - ComparaJá at ComparaJ
Lisbon, , Portugal - Full Time
Skills Needed
Analytical Skills, Project Management, Cross Functional Collaboration, Communication, Organization, Portuguese Proficiency, Danish Proficiency, English Proficiency
Specialization
Candidates must be ambitious, proactive fast learners with strong analytical and communication skills. Proficiency in English and either Portuguese or Danish, along with a valid EU work permit, is required.
Manager IT Data Integration & Platforms at MoonLake Immunotherapeutics AG
Porto, , Portugal - Full Time
Skills Needed
Data Integration, Api Management, Azure, Snowflake, Databricks, Sql, Data Governance, Vendor Management, Gxp Compliance, Gdpr, Hipaa, Sox, Master Data Management, Cloud Data Platforms, Stakeholder Collaboration, Data Quality Management
Specialization
Requires a Bachelor's or Master's degree in IT, Computer Science, or Data Engineering with proven experience in cloud data platforms and API integrations. Experience managing integrations within the pharma commercial ecosystem and knowledge of life sciences compliance is highly preferred.
Experience Required
Minimum 5 year(s)
Italian Speaking Customer Advisor (On-site in Lisbon) at Eco Plus Solutions AB
Lisbon, , Portugal - Full Time
Skills Needed
Italian Fluency, English Proficiency, Customer Service, Technical Troubleshooting, Multichannel Support, Communication Skills, Digital Literacy, Problem Solving
Specialization
Must be fluent in Italian and possess a B2 level of English. Candidates should be tech-savvy and adaptable to a fast-paced, rotative shift environment.
German Speaking Customer Advisor (On-site in Porto) at Eco Plus Solutions AB
Porto, , Portugal - Full Time
Skills Needed
German Fluency, English Proficiency, Customer Support, Problem Solving, Account Management, Financial Services, Communication Skills, Empathy, Digital Tool Proficiency
Specialization
Candidates must have near-native or fluent German (C1/C2) and a strong command of English (B2). No previous finance experience is required as professional training is provided, but a solutions-first attitude and empathy are essential.
Portuguese Speaking Customer Advisor (With PDEADS Certificate Only) at Eco Plus Solutions AB
Lisbon, , Portugal -
Full Time


Start Date

Immediate

Expiry Date

23 Aug, 26

Salary

0.0

Posted On

25 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Support, Banking Operations, Regulatory Compliance, Portuguese Fluency, English Proficiency, Contact Center Operations, Relationship Management, Communication Skills, Office Software, Client Management

Industry

Business Consulting and Services

Description
*** This role requires applicants to have PDEADS certificate, candidates without this certification will not be considered*** Job Opportunity: Operations Customer Expert – Banking Project This professional opportunity is for individuals seeking a career within a high-level banking and financial services project. We are looking for local candidates in Lisbon to join a team focused on excellence, proximity, and financial security while supporting one of Portugal's most established financial institutions. Role Overview As an Operations Customer Expert, you will serve as a specialized point of contact for the project's banking customers, ensuring the delivery of high-quality service. Your mission is to foster a relationship of trust and safety while managing the day-to-day operations of a diverse client base. Key Responsibilities: Customer Support: Clarify complex banking queries and provide detailed information regarding the project's products and services. Operational Management: Process client requests and provide rigorous follow-up on banking operations. Regulatory Compliance: Ensure all interactions strictly adhere to internal procedures and financial regulations. Relationship Building: Promote customer loyalty through efficient contact management and a focus on satisfaction. Candidate Profile We are seeking professionals who combine technical aptitude with strong interpersonal skills and the required certifications. Mandatory Certification: Possession of a PDEADS Certificate is a must for this position. Educational Background: Minimum of a 12th-grade diploma, though university attendance or a completed degree is highly valued. Language Proficiency: Native or near-native fluency in Portuguese is essential, accompanied by a solid command of English (minimum B2 level). Professional Experience: Previous experience in a contact center environment (inbound or outbound) is required, with a preference for candidates who have worked specifically in the banking sector. Technical Knowledge: Familiarity with banking technicalities and standard office software at a user level. Core Competencies: Excellent oral and written communication skills, a high capacity for interpretation, and the ability to perform effectively in high-pressure environments. Training and Professional Development Success in this project begins with a comprehensive foundation to prepare you for a successful career. Duration: A 23-day intensive training program held on weekdays from 09:00 to 18:00. Curriculum: Training covers specialized software, comprehensive product knowledge, and multi-channel customer management via phone, email, and chat. On-the-job Learning: The program includes practical application of content in a controlled work context and independent implementation of training materials. Contractual Benefits and Workplace Location: Based at the Tejo building in Lisbon, a modern facility equipped with a cafeteria, meeting rooms, and outdoor spaces. Contract Type: Initially a 12-month fixed-term contract (extensible to 24 months), with a clear path to a permanent contract after two years. Health Benefits: Includes private health and dental insurance once the formal employment contract is signed. Bonus Structure: Includes a performance-based productivity bonus as well as standard Portuguese holiday and Christmas allowances paid in monthly installments.
Responsibilities
Serve as a specialized point of contact for banking customers to resolve complex queries and manage day-to-day operations. Ensure all interactions adhere to financial regulations while promoting customer loyalty and satisfaction.
Portuguese Speaking Customer Advisor (With PDEADS Certificate Only) at Eco Plus Solutions AB
Lisbon, , Portugal - Full Time
Skills Needed
Customer Support, Banking Operations, Regulatory Compliance, Portuguese Fluency, English Proficiency, Contact Center Operations, Relationship Management, Communication Skills, Office Software, Client Management
Specialization
Candidates must possess a PDEADS certificate and be fluent in Portuguese and English (B2). Previous contact center experience is required, preferably within the banking sector, along with a minimum of a 12th-grade diploma.
Experience Required
Minimum 2 year(s)
Conseiller Clientèle Francophone (sur site à Porto) at Eco Plus Solutions AB
Vila Nova de Foz Côa, , Portugal - Full Time
Skills Needed
Customer Service, Crm Software, Technical Support, Communication, Problem Solving, Analytical Skills, Emotional Intelligence, French Language, English Language, Relationship Management, Data Management, Conflict Resolution
Specialization
Candidates must have native-level proficiency in French (C2) and strong analytical and emotional intelligence. Experience navigating complex software environments and a commitment to high-performance customer service are essential.
Russian Speaking Customer Advisor (on-site) at Eco Plus Solutions AB
Lisbon, , Portugal - Full Time
Skills Needed
Russian Fluency, English Proficiency, Customer Support, Technical Troubleshooting, Digital Communication, Conflict Resolution, Community Standards Enforcement, Time Management
Specialization
Candidates must have native or near-native Russian and B2 English skills, along with valid Portuguese residency or EU citizenship. Prior customer service experience is preferred but not required.
AI Platform Engineer at Continental
Vila Nova de Famalicão, , Portugal - Full Time
Skills Needed
Python, Azure, Terraform, Docker, Github Actions, Fastapi, Streamlit, Mlops, Devops, Ci/Cd, Azure Ai Search, Azure Openai, Postgresql, Redis, Llm Evaluation, Containerization
Specialization
Requires a Bachelor's degree in Computer Science or a related field and at least 2 years of experience in DevOps, MLOps, or platform engineering. Proficiency in Python, Docker, Azure, and Terraform is essential.
Experience Required
Minimum 2 year(s)
Cliente Mistério | Candidatura Espontânea at SGS
Lisbon, , Portugal - Full Time
Skills Needed
Customer Experience Evaluation, Report Writing, Attention To Detail, Observation Skills, Written Communication, Oral Communication, Impartiality, Professionalism, Time Management, Basic It Skills
Specialization
Requires a minimum of a high school diploma and the ability to use a smartphone and computer. Candidates must possess a freelance tax status (Recibos Verdes) and individual work insurance.
French Speaking Customer Advisor (On-site in Braga) at Eco Plus Solutions AB
Braga, , Portugal - Full Time
Skills Needed
French Fluency, Customer Service, Financial Consulting, Relationship Management, Professional Communication, Documentation, Empathy, Teamwork, Organization
Specialization
Requires native or near-native mastery of French (C1/C2) and a strong commitment to customer service. No previous finance experience is necessary as full training is provided.
Service Delivery HR Trainee - German Speaker (f/m/div) at Infineon Technologies
Porto, , Portugal - Full Time
Skills Needed
Customer Service, Human Resources Processes, English Fluency, German Language Proficiency, Knowledge Management, Communication Skills, Stakeholder Management, Template Management
Specialization
Requires a Bachelor's degree and fluency in English with at least a B1 level of German. A service-minded approach and experience in customer service or HR processes are advantageous.
Groups & Events Coordinator at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
Lisbon, , Portugal - Full Time
Skills Needed
Hospitality, Event Coordination, Customer Service, Communication, Problem Solving, Time Management, Attention To Detail, Teamwork, Fluent English, Fluent Portuguese, Proactive Mindset, Flexibility, Banquet Operations
Specialization
Candidates must have previous work experience in the hospitality sector and possess a proactive, flexible mindset. Proficiency in both English and Portuguese is required for this role.
Marketing Specialist at METRO/MAKRO
Prior Velho, Lisbon, Portugal - Full Time
Skills Needed
Marketing Strategy, Brand Management, Customer Experience, Market Research, Nps, Digital Marketing, Crm, Hubspot, Excel, Powerpoint, Project Management, Campaign Management, Data Analysis, Stakeholder Management, Budget Control, Communication
Specialization
Requires a higher education degree in Marketing, Communication, or a related field and at least 5 years of experience in Marketing or Branding. Proficiency in English, CRM tools, and Microsoft Office is essential, with experience in retail or FMCG considered a plus.
Experience Required
Minimum 5 year(s)
Marketing Consultant - ComparaJá at ComparaJ
Lisbon, , Portugal - Full Time
Skills Needed
Analytical Skills, Project Management, Cross Functional Collaboration, Communication, Organizational Skills, Business Development, Data Analysis, Relationship Building
Specialization
Candidates must be proactive, ambitious, and possess strong analytical and communication skills. Proficiency in English and either Portuguese or Danish is required, along with a valid EU work permit.
Administrative Assistant at Sovos Compliance
Lisbon, , Portugal - Full Time
Skills Needed
Office Management, Calendar Management, Travel Coordination, Expense Management, Cross Functional Collaboration, Event Planning, English Proficiency, Portuguese Proficiency, Microsoft Office, Ai Tools, Time Management, Confidentiality
Specialization
Candidates need 2-5 years of administrative experience and fluency in both English and Portuguese. Proficiency in Microsoft Office and the active use of AI tools like Microsoft Copilot are required.
Experience Required
Minimum 2 year(s)
Italian Speaking Back Office Gaming Support Specialist - Work In Sofia, Bul at Mercier Consultancy Group
Lisbon, , Portugal - Full Time
Skills Needed
Italian Fluency, Back Office Administration, Crm Platforms, Data Processing, Fraud Monitoring, Compliance, English Proficiency, Account Management, Attention To Detail, Organizational Skills
Specialization
Requires native or fluent Italian proficiency and a valid EU passport for employment eligibility. Previous experience in back office operations and a strong interest in the Gaming or Esports industry are highly desired.
Experience Required
Minimum 2 year(s)
Fintech Co-Founder / CTO (100 % remote) (m/f/d) at EWOR GmbH
Lisbon, , Portugal - Full Time
Skills Needed
Entrepreneurship, Fintech, Scaling Startups, Product Market Fit, Team Building, Fundraising, Sales Force Development, Marketing Strategy, English Communication, Strategic Planning
Specialization
Applicants must be based in Europe or the Americas (or willing to relocate) and possess excellent English communication skills. They must be ambitious entrepreneurs willing to take full responsibility for scaling a company to unicorn status.
Experience Required
Minimum 10 year(s)
Italian Speaking Rent-a-Car Consultant - Work In Sofia, Bulgaria at Mercier Consultancy Group
Lisbon, , Portugal - Full Time
Skills Needed
Italian Fluency, Customer Service, English Communication, Crm Systems, Upselling, Conflict Resolution, Interpersonal Skills, Booking Management
Specialization
Candidates must be native or fluent in Italian and possess a valid EU passport for relocation to Bulgaria. Previous experience in customer service, tourism, or hospitality is highly advantageous.
Italian-Speaking Cybersecurity Customer Experts - Work In Athens, Greece at Mercier Consultancy Group
Lisbon, , Portugal - Full Time
Skills Needed
Italian Fluency, Cybersecurity, Technical Support, Network Security, Endpoint Protection, Phishing Mitigation, Malware Analysis, Data Privacy, Crm, Ticketing Systems, Problem Solving, Analytical Thinking, English Proficiency, Customer Service, Incident Management, Troubleshooting
Specialization
Candidates must be native or fluent in Italian and possess a valid EU passport or residency status. A solid understanding of cybersecurity concepts and previous experience in IT helpdesk or technical support is highly advantageous.
Experience Required
Minimum 2 year(s)
Product Analyst - ComparaJá at ComparaJ
Lisbon, , Portugal - Full Time
Skills Needed
Analytical Skills, Project Management, Cross Functional Collaboration, Communication, Organization, Portuguese Proficiency, Danish Proficiency, English Proficiency
Specialization
Candidates must be proactive, ambitious, and possess strong analytical and organizational skills. Proficiency in English and either Portuguese or Danish, along with a valid EU work permit, is required.
Graduate Program, Marketing - ComparaJá at ComparaJ
Lisbon, , Portugal - Full Time
Skills Needed
Analytical Skills, Project Management, Cross Functional Collaboration, Communication, Organization, Portuguese Proficiency, Danish Proficiency, English Proficiency
Specialization
Candidates must be ambitious, proactive fast learners with strong analytical and communication skills. Proficiency in English and either Portuguese or Danish, along with a valid EU work permit, is required.
Manager IT Data Integration & Platforms at MoonLake Immunotherapeutics AG
Porto, , Portugal - Full Time
Skills Needed
Data Integration, Api Management, Azure, Snowflake, Databricks, Sql, Data Governance, Vendor Management, Gxp Compliance, Gdpr, Hipaa, Sox, Master Data Management, Cloud Data Platforms, Stakeholder Collaboration, Data Quality Management
Specialization
Requires a Bachelor's or Master's degree in IT, Computer Science, or Data Engineering with proven experience in cloud data platforms and API integrations. Experience managing integrations within the pharma commercial ecosystem and knowledge of life sciences compliance is highly preferred.
Experience Required
Minimum 5 year(s)
Italian Speaking Customer Advisor (On-site in Lisbon) at Eco Plus Solutions AB
Lisbon, , Portugal - Full Time
Skills Needed
Italian Fluency, English Proficiency, Customer Service, Technical Troubleshooting, Multichannel Support, Communication Skills, Digital Literacy, Problem Solving
Specialization
Must be fluent in Italian and possess a B2 level of English. Candidates should be tech-savvy and adaptable to a fast-paced, rotative shift environment.
German Speaking Customer Advisor (On-site in Porto) at Eco Plus Solutions AB
Porto, , Portugal - Full Time
Skills Needed
German Fluency, English Proficiency, Customer Support, Problem Solving, Account Management, Financial Services, Communication Skills, Empathy, Digital Tool Proficiency
Specialization
Candidates must have near-native or fluent German (C1/C2) and a strong command of English (B2). No previous finance experience is required as professional training is provided, but a solutions-first attitude and empathy are essential.
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