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Ambulatory Access Services Trainer at Oregon Health & Science University

, , United States - Full Time

Skills Needed
Adult Learning Theory, Instructional Design, Epic Ehr, Virtual Classroom Management, Technical Writing, Course Development, Public Speaking, Patient Access Services, Curriculum Design, Competency Assessment, Genesys, Onbase, Rightfax, Customer Service, Time Management, Analytical Skills

Specialization
Requires a bachelor's degree or equivalent experience combined with at least one year of experience in training, course design, and adult learning theories. Strong presentation skills and proficiency in healthcare-specific software like Epic are highly preferred.

Experience Required
Minimum 2 year(s)

Physical Security Services Manager at HEARTLAND BUSINESS SYSTEMS LLC

Little Chute, Wisconsin, United States - Full Time

Skills Needed
People Leadership, Access Control, Video Surveillance, Structured Cabling, Project Delivery, Resource Coordination, Technical Design, Performance Management, Conflict Resolution, Strategic Planning, Problem Solving, Customer Service, Time Management, Microsoft Office Suite, Technical Drawing Interpretation, Staffing Planning

Specialization
Requires 5-7+ years of experience with access control, surveillance, or low voltage cabling systems and a high school diploma. Preferred candidates have people leadership experience and the ability to design physical security solutions.

Experience Required
Minimum 5 year(s)

Solution Services Domain Architect at Nokia

, , India - Full Time

Skills Needed
K8s, Openstack, Cloud Computing, Software Development, Networking, Nokia Core Integration, Ba Application Integration, Automation Tools, Scripting Languages, End To End Test Strategies, Problem Solving, Analytical Skills, Project Management, Functional Testing, Regression Testing, Performance Testing

Specialization
Candidates must have a Bachelor's degree in Computer Science or Engineering and over 5 years of experience in software development or cloud computing. Proficiency in K8s, Openstack, and Nokia-specific automation tools is required.

Experience Required
Minimum 5 year(s)

Solution Services Domain Architect at Nokia

, , India - Full Time

Skills Needed
K8s, Openstack, Cloud Computing, Networking, Nokia Core Integration, Ba Application Integration, Automation Tools, Scripting Languages, End To End Test Strategy, Software Development, Problem Solving, Analytical Skills

Experience Required
Minimum 5 year(s)

Nurse Director, Emergency Services at Kaiser Permanente

Manteca, California, United States - Full Time

Skills Needed
Strategic Planning, Patient Care Delivery, Budget Management, Clinical Supervision, Performance Management, Regulatory Compliance, Emergency Preparedness, Resource Allocation, Talent Development, Quality Improvement, Risk Management, Cross Functional Leadership, Healthcare Operations, Staffing Management, Clinical Expertise, Stakeholder Collaboration

Specialization
Requires a Bachelor of Science in Nursing (BSN), a valid California Registered Nurse license, and Basic Life Support certification. Candidates must have at least seven years of patient care delivery experience, including two years in leadership and budget management.

Experience Required
Minimum 10 year(s)

Member Services Representative Sub at Planet Fitness - Excel Fitness

, North Carolina, United States - Full Time

Skills Needed
Customer Service, Communication, Facility Cleaning, Account Management, Conflict Resolution, Punctuality, Reliability, Diplomacy

Specialization
Must be at least 18 years old with a high school diploma or GED equivalent. Requires a positive attitude, strong customer service skills, and the ability to lift up to 50 lbs.

Member Services Representative Sub at Planet Fitness - Excel Fitness

, North Carolina, United States - Full Time

Skills Needed
Customer Service, Communication, Account Management, Facility Cleaning, Professionalism, Punctuality, Reliability, Diplomacy

Specialization
Candidates must be at least 18 years old with a high school diploma or GED equivalent. Strong customer service skills and the physical ability to stand, walk, and lift up to 50 lbs are required.

Kitchen Manager (Dietary Services) at Healthcare Services Group, Inc.

Camarillo, California, United States - Full Time

Skills Needed
Culinary Leadership, Inventory Management, Food Safety, Sanitation Practices, Staff Training, Dietary Restrictions Management, Budgeting, Customer Service, Menu Adherence, Time Management, Communication, Record Keeping

Specialization
Candidates should have a culinary degree or at least 3 years of experience at the Sous Chef level, along with a current ServSafe certification. Must be able to obtain Food Protection Manager and Long-Term Care Food Service certifications within the first 60 days of employment.

Experience Required
Minimum 2 year(s)

Registered Nurse Infusion Services at Ascension

Bartlesville, Oklahoma, United States - Full Time

Skills Needed
Iv Medication Administration, Vascular Access Management, Peripheral Iv Management, Central Line Management, Patient Monitoring, Patient Education, Clinical Assessment, Discharge Care Coordination

Specialization
Must be a Registered Nurse credentialed by the Oklahoma Board of Nursing with a diploma from an accredited nursing school. BLS Provider certification is required within 30 days of hire.

Experience Required
Minimum 2 year(s)

Solution Services Domain Architect at Nokia

Bangalore, karnataka, India - Full Time

Skills Needed
K8s, Openstack, Cloud Computing, Software Development, Networking, Nokia Core, Ba Application Integration, Automation Tools, Scripting Languages, End To End Test Strategies, Problem Solving, Analytical Skills

Experience Required
Minimum 5 year(s)

Solution Services Domain Architect at Nokia

Bangalore, karnataka, India - Full Time

Specialization
Candidates must have a bachelor's degree in computer science or engineering and over 5 years of experience in software development or cloud computing. Proficiency in K8s, Openstack, and Nokia-specific automation tools is required.

Experience Required
Minimum 5 year(s)

Contract/Building Services Manager at Clay County

Liberty, Missouri, United States - Full Time

Skills Needed
Contract Review, Contract Administration, Procurement, Project Management, Regulatory Compliance, Budgeting, Team Leadership, Maintenance Software, Safety Protocols, Organizational Skills, Communication Skills, Vendor Management, Custodial Operations, Staff Supervision, Resource Allocation, Expenditure Monitoring

Specialization
Requires a bachelor's degree in a related field and experience in contract administration, procurement, and project management. Candidates must possess strong leadership, budgeting, and communication skills to handle stressful situations.

Experience Required
Minimum 5 year(s)

HR Solutions Services Associate IV at Conduent

Noida, Uttar Pradesh, India - Full Time

Skills Needed
Hr Administration, Employee Relations, Benefits Administration, Case Management, Technical Support, Process Improvement, Team Leadership, Data Coordination, Problem Solving, Interpersonal Communication

Specialization
Requires vocational training, certifications, or equivalent experience with advanced expertise in analytical or operational HR processes. The candidate must be able to act as a technical expert and lead junior team members without formal supervisory authority.

Experience Required
Minimum 2 year(s)

General Nurse (Inpatient Services) at Siloam Hospitals Group

Purwakarta, West Java, Indonesia - Full Time

Skills Needed
Nursing Care, Patient Assessment, Nursing Diagnosis, Care Planning, Patient Education, Medical Documentation, Clinical Observation, Patient Monitoring, Btcls, Inpatient Services

Specialization
Requires a Bachelor of Nursing and completion of the Ners Professional Program. Candidates must hold an active lifetime STR and have completed Basic Trauma & Cardiac Life Support (BTCLS) training.

HR Solutions Services Associate IV at Conduent

Noida, Uttar Pradesh, India - Full Time

Skills Needed
Hr Operations, Employee Relations, Benefits Administration, Case Management, Technical Support, Process Improvement, Team Leadership, Data Coordination, Problem Solving, Interpersonal Communication

Specialization
Candidates should have vocational training, certifications, or equivalent experience with advanced expertise in analytical or operational HR processes. The role requires the ability to act as a technical expert and lead junior team members autonomously.

Experience Required
Minimum 2 year(s)

Dining Services Department Manager at Healthcare Services Group, Inc.

Stockton, California, United States - Full Time

Skills Needed
Food Service Management, Personnel Supervision, Inventory Management, Food Safety, Customer Service, Budgeting, Staff Training, Quality Control, Infection Control, Regulatory Compliance, Written Communication, Verbal Communication, Computer Literacy, Reporting, Sanitation, Dietary Planning

Specialization
Requires a CDM or DSS credential, or a 4-year degree in Nutrition or Dietetics, with a preference for experience in quantity food production. Candidates must obtain FPM, FSM, and LTC-FSM certifications within specific timeframes after employment.

Experience Required
Minimum 2 year(s)

Remote Client Services Coordinator at Burjline Builders

Jerome, Arkansas, United States - Full Time

Skills Needed
Customer Relationship Management, Client Communication, Microsoft Office Suite, Google Workspace, Calendar And Scheduling Coordination, Data Entry, Record Management, Business Communication, Organizational Skills, Time Management, Conflict Resolution, Problem Solving, Attention To Detail

Specialization
A high school diploma is required, while an associate's or bachelor's degree is preferred. Candidates should have experience in customer service or administrative support and possess strong organizational and communication skills.

Experience Required
Minimum 2 year(s)

Senior Analyst, HR Shared Services at Royal Bank of Canada

Sepang, Selangor, Malaysia - Full Time

Skills Needed
Servicenow Platform, Workday Software, Payroll Administration, Benefit Administration, Hr Shared Services, Data Management, Onboarding, Off Boarding, Statutory Compliance, Expatriate Administration

Specialization
Candidates should be proficient in Workday and ServiceNow to handle HR data and ticketing. Experience in payroll administration and statutory reporting within the Malaysian regulatory framework is required.

Experience Required
Minimum 2 year(s)

AIS Investor Services, Associate 2 at State Street Corporation - United States

Bengaluru, karnataka, India - Full Time

Skills Needed
Communication Skills, Interpersonal Skills, Analytical Skills, Numerical Skills, Reasoning Skills, Organizational Skills, Time Management Skills, Microsoft Excel, Microsoft Outlook, Microsoft Word, Anti Money Laundering Knowledge

Specialization
Candidates should have 2-4 years of relevant experience in financial services, preferably with exposure to hedge funds or private equity. A university degree in accounting, business, mathematics, finance, or economics is required.

Experience Required
Minimum 2 year(s)

HR Solutions Services Associate II at Conduent

Noida, Uttar Pradesh, India - Full Time

Skills Needed
Data Organization, Recruitment Coordination, Pre Employment Screening, Logistics Management, Employee Data Management, Vendor Coordination, Onboarding, Administrative Support

Specialization
Requires vocational training, certifications, or equivalent experience in analytical or operational processes. Must be able to work within established procedures with a moderate degree of supervision.

Experience Required
Minimum 2 year(s)

Ambulatory Access Services Trainer at Oregon Health & Science University

, , United States -

Full Time

Start Date

Immediate

Expiry Date

04 Sep, 26

Salary

52.14

Posted On

06 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Adult Learning Theory, Instructional Design, Epic EHR, Virtual Classroom Management, Technical Writing, Course Development, Public Speaking, Patient Access Services, Curriculum Design, Competency Assessment, Genesys, OnBase, RightFax, Customer Service, Time Management, Analytical Skills

Industry

Higher Education

Description

Department Overview The Ambulatory Access Services trainer will ensure standardized training and onboarding of new PASR employees to ensure consistent patient experience across the centralized ambulatory teams. The trainer will be the primary preceptor/evaluator for onboarding employees in Ambulatory Access Services. This position will assist with the development and delivery of high-quality training for newly hired PASR staff, to support successful integration into the centralized, standardized team which includes the Integrated Health Record (Epic), Unified Communication System (Genesys), OnBase, RightFax, and other technology which supports operational workflows. This requires a coordinated and collaborative approach with multiple departments, including our Information Technology Group (ITG), Healthcare System Analyst Team (HSAT), Ambulatory Access Support (AAS), Professional Services, among others. The Trainer will work in collaboration with the Senior Learning and Development Analyst as well as with internal and external subject matter experts to develop, maintain and deliver training courses to learners. The Trainer is responsible for designing and customizing materials based on the audience. Assists with the day to day workflow needs of the team while working to identify gaps in alignment with best practices and incorporates strategies into training to assure OHSU staff are providing outstanding patient care. Function/Duties of Position Training Development and Delivery Responsible for achieving an in-depth understanding of all operational systems, OHSU policies and procedures, and approved OHSU workflows to facilitate instructor-led training for OHSU and our affiliates and partners. Effectively manage virtual instructor-led training course by: Demonstrating high level classroom management skills for virtual setting Utilizing effective communication skills Assessing the learner(s) needs and modifying teaching approach to accommodate different learning styles. Incorporating knowledge of Adult Learning Theory in order to keep learners engaged and present all necessary information. Uses specialized knowledge regarding EpicCare end-user functionality and workflows for clinical staff working in the ambulatory settings to answer learner questions. Solicit learner feedback and address areas for opportunity. Collaborates with the Ambulatory Access Services leaders to ensure the overall consistency and effectiveness of training. Contributes to the design of training materials, handouts, lesson plans, on-line modules and presentation materials based on the leadership of the Ambulatory Access leadership. Contributes to the design and administration of course assessments that accurately assess competency of learners. Demonstrates customer service excellence in accordance with OHSU policies and procedures Leads virtual classroom training using adult learning theories to provide PASR staff with knowledge skills, and abilities to successfully perform at a high level in a complex and fast paced ambulatory environment. Deliver retraining and process reinforcement for employees identified by supervisors as needing skill or procedure remediation. Training methods include: Simulation of workflow processes Scenarios Practice in Epic sandbox Lectures provided by subject matter experts and educators Hands on skill demonstration and competency sign off Training Coordination Manages general email box to assist leaders with new hires, answer questions regarding classes Manages all guest speakers. Manages training schedules for new hires. Coordinates with Ambulatory Access Services leaders and admin support on schedules for new hire onboarding plan Coordinates shadowing schedules Manages all logistics related to training Other Duties Acts as resource and trainer to current staff when new workflows are introduced Provides individualized support in 1:1 training environment and support to operations upon request. Required Qualifications Bachelor’s degree in related field or equivalent experience; AND 1 year experience providing training, course design and web development including online courses, instructional design, technical writing, and understanding of theories, tools and methods of adult learning; OR An equivalent combination of education and experience; AND Strong presentation skills or public speaking experience Preferred Qualifications Demonstrated ability as a skilled adult educator/trainer. OR Demonstrated ability as a skilled teacher Demonstrates effective time management skills. Ability to be self-motivated while still working effectively as part of a collaborative team. Ability to proactively pursue problem resolution to satisfy customer needs. Extensive analytical skills and the ability to clearly communicate decisions, procedures, processes, and technical information. Exceptional interpersonal, customer relations and communication skills. Experience managing a classroom Experience working in a healthcare setting. Experience training end users on use of an electronic health record, preferably Epic. Experience training Epic Cadence application. Knowledge of Unified Communications programs, preferably Genesys. Experience training to centralized standard processes. Experience training in an Ambulatory environment Experience training insurance and registration workflows Excel PowerPoint Adobe Outlook Teams OneNote SharePoint Epic EHR Genesys OnBase RightFax Demonstrated ability to create tip sheets and guides for end users Epic Cadence certification or proficiency Additional Details This position requires sitting for at least 2 hours at a time. Heavy use of computers and multi-line phones. Ability to lift and carry 25 pounds. Ability to speak clearly, demonstrate patience and understanding of learner needs. Must be able to deal with competing needs and priorities of internal customers. Must be able to work independently from a remote location. Ability to stand or sit from four to eight hours a day. Ability to lift up to 20 pounds. Repetitive use of keyboard Why apply to OHSU? We are Oregon's only public academic health center. In addition to caring for patients, we lead groundbreaking research. We also train the next generation of health care professionals. As Portland's largest employer, we give you opportunities to learn and advance in a system of hospitals and clinics across Oregon and Southwest Washington. All are welcome. OHSU welcomes people of all ages, ethnicities, genders, national origins, religions and sexual orientations. We are striving to build an anti-racist, multicultural institution and encourage people with diverse backgrounds to apply. To request reasonable accommodation, contact askhr@ohsu.edu

Responsibilities

The trainer is responsible for the onboarding, standardized training, and evaluation of new PASR employees using tools like Epic and Genesys. They design and deliver high-quality instructional materials and virtual courses to ensure a consistent patient experience across ambulatory teams.

Ambulatory Access Services Trainer at Oregon Health & Science University

, , United States - Full Time

Experience Required
Minimum 2 year(s)

Physical Security Services Manager at HEARTLAND BUSINESS SYSTEMS LLC

Little Chute, Wisconsin, United States - Full Time

Experience Required
Minimum 5 year(s)

Solution Services Domain Architect at Nokia

, , India - Full Time

Experience Required
Minimum 5 year(s)

Solution Services Domain Architect at Nokia

, , India - Full Time

Experience Required
Minimum 5 year(s)

Nurse Director, Emergency Services at Kaiser Permanente

Manteca, California, United States - Full Time

Experience Required
Minimum 10 year(s)

Member Services Representative Sub at Planet Fitness - Excel Fitness

, North Carolina, United States - Full Time

Skills Needed
Customer Service, Communication, Facility Cleaning, Account Management, Conflict Resolution, Punctuality, Reliability, Diplomacy

Specialization
Must be at least 18 years old with a high school diploma or GED equivalent. Requires a positive attitude, strong customer service skills, and the ability to lift up to 50 lbs.

Member Services Representative Sub at Planet Fitness - Excel Fitness

, North Carolina, United States - Full Time

Skills Needed
Customer Service, Communication, Account Management, Facility Cleaning, Professionalism, Punctuality, Reliability, Diplomacy

Kitchen Manager (Dietary Services) at Healthcare Services Group, Inc.

Camarillo, California, United States - Full Time

Experience Required
Minimum 2 year(s)

Registered Nurse Infusion Services at Ascension

Bartlesville, Oklahoma, United States - Full Time

Experience Required
Minimum 2 year(s)

Solution Services Domain Architect at Nokia

Bangalore, karnataka, India - Full Time

Experience Required
Minimum 5 year(s)

Solution Services Domain Architect at Nokia

Bangalore, karnataka, India - Full Time

Experience Required
Minimum 5 year(s)

Contract/Building Services Manager at Clay County

Liberty, Missouri, United States - Full Time

Experience Required
Minimum 5 year(s)

HR Solutions Services Associate IV at Conduent

Noida, Uttar Pradesh, India - Full Time

Experience Required
Minimum 2 year(s)

General Nurse (Inpatient Services) at Siloam Hospitals Group

Purwakarta, West Java, Indonesia - Full Time

Skills Needed
Nursing Care, Patient Assessment, Nursing Diagnosis, Care Planning, Patient Education, Medical Documentation, Clinical Observation, Patient Monitoring, Btcls, Inpatient Services

HR Solutions Services Associate IV at Conduent

Noida, Uttar Pradesh, India - Full Time

Experience Required
Minimum 2 year(s)

Dining Services Department Manager at Healthcare Services Group, Inc.

Stockton, California, United States - Full Time

Experience Required
Minimum 2 year(s)

Remote Client Services Coordinator at Burjline Builders

Jerome, Arkansas, United States - Full Time

Experience Required
Minimum 2 year(s)

Senior Analyst, HR Shared Services at Royal Bank of Canada

Sepang, Selangor, Malaysia - Full Time

Experience Required
Minimum 2 year(s)

AIS Investor Services, Associate 2 at State Street Corporation - United States

Bengaluru, karnataka, India - Full Time

Experience Required
Minimum 2 year(s)

HR Solutions Services Associate II at Conduent

Noida, Uttar Pradesh, India - Full Time

Skills Needed
Data Organization, Recruitment Coordination, Pre Employment Screening, Logistics Management, Employee Data Management, Vendor Coordination, Onboarding, Administrative Support

Experience Required
Minimum 2 year(s)