• Hybrid work environment
• Max term contract until December 2026
• Shape and deliver a new function instrumental to enabling and optimising IT Department operating model.
• Play an important part shaping the future of our iconic Australian institution
  About the business/role/team
  As part of the IT Department, Technology Risk, Strategy and Performance team, this role will be part of a new function, reporting to the Manager of IT Workforce Planning & Enablement. Responsible for designing and delivering data driven solutions to optimise the IT Department operating model.

About the role

• Shape the design and implementation of functional capabilities within the IT Department, ensuring alignment with strategic objectives and future-state operating models. Collaborate with stakeholders to define, scope, success criteria and embedding requirements to enable operating model enhancements.
• Provide expertise and operational advice to the IT executive and senior leadership teams to support capability uplift and organisational transformation initiatives
• Apply data driven approach and maintain metrics and reporting to accurately measure and forecast the short- and long-term needs of the IT department in terms of future growth, working with key stakeholders to ensure that organisational workforce capabilities are being met
• Provide expert guidance and support to IT managers in the use of tools, techniques and capability assessment ensuring regular reviews are conducted for workforce readiness and agility.
• Lead business analysis activities across strategic IT Departmental initiatives, including requirements capture, stakeholder engagement, process mapping, solution assessment to support the delivery of fit-for-purpose solutions.
• Support the design, development and implementation of organisational development strategies, frameworks and solutions to build organisational effectiveness and performance aligned to IT department and Bank strategy
• Facilitate cross- functional collaboration and alignment within the IT Department, and across the Bank to support target operating model implementation and organisational capability development.
• Contribute to fostering an environment of continuous development, ensuring that our people are at the centre of our design and implementation approaches
• Contribute to operational effectiveness and simplification initiatives within and across the IT department

About you

• Solid experience in implementation of organisational development and transformation initiatives demonstrating developed skills in change management (people, process, system) to achieve desired outcomes
• Ability to advise and influence people leaders drawing on insights and expertise, using data-driven insights to shape decisions
• Excellent stakeholder management skills and experience working with cross-functional teams to deliver on shared outcomes
• Proven experience in business analysis leadership, including leading requirements, process improvement and solution evaluation across complex IT or enterprise-wide initiatives
• Experience engaging and managing third parties, such as consulting and professional services, in support of organisational change and development outcomes.
• Understanding of IT workforce planning and organisational capability development to align strategies to evolving technology and business needs
• Familiarity with IT operations and processes best practice and frameworks, such as ITIL and COBIT and ability to apply in the context of organisational development and business analysis
• Strong communications skills including presenting to senior leaders
• Experience integrating organisational development strategies, frameworks and principles into people solutions to drive a positive employee experience, achieve behavioural change, and enable the achievement of organisational goals and objectives
• Experience and knowledge in IT and HR business domains a plus.

Be More
Working for an organisation that truly makes a difference to the people of Australia, we can offer development and career opportunities in a collaborative environment that supports your growth, wellbeing and promotes flexibility. Your individual growth and success drives the RBA forward as an organisation. Be more means you can do more, for yourself and for Australia.
Why RBA?
The RBA makes an important contribution to the Australian economy through the pursuit of national economic policy objectives and associated activities in financial markets and banking. We also issue Australia’s banknotes and operate infrastructure critical to the payments system, all of which contribute to the welfare of the Australian people. Made up of specialists across a wide range of fields, our people, values, and culture play a critical role in achieving our objectives.
Striving to be Open & Dynamic, we consider and incorporate different perspectives, work across teams and are transparent with each other, whilst delivering quality together effectively and focusing on outcomes by prioritising, testing, learning, and refining as we go. Our people conduct themselves with a high degree of integrity, while striving for excellence in the work they perform and the outcomes they achieve. We encourage intelligent inquiry and we treat one another with respect while promoting the public interest through our efforts. We know it is the growth and success of our people that drives the RBA forward. Come and make a bigger contribution while you build and develop your own skills too, because being more means you can do more, for yourself and for Australia.
The Reserve Bank of Australia is committed to equity, diversity and inclusion through key initiatives. We welcome and encourage applicants from diverse backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse background, those living with a disability and from the LGBTQ+ community. We are committed to making the recruitment process fair and equitable for all our candidates.
Application Close :
September 11, 2025

• Shape the design and implementation of functional capabilities within the IT Department, ensuring alignment with strategic objectives and future-state operating models. Collaborate with stakeholders to define, scope, success criteria and embedding requirements to enable operating model enhancements.
• Provide expertise and operational advice to the IT executive and senior leadership teams to support capability uplift and organisational transformation initiatives
• Apply data driven approach and maintain metrics and reporting to accurately measure and forecast the short- and long-term needs of the IT department in terms of future growth, working with key stakeholders to ensure that organisational workforce capabilities are being met
• Provide expert guidance and support to IT managers in the use of tools, techniques and capability assessment ensuring regular reviews are conducted for workforce readiness and agility.
• Lead business analysis activities across strategic IT Departmental initiatives, including requirements capture, stakeholder engagement, process mapping, solution assessment to support the delivery of fit-for-purpose solutions.
• Support the design, development and implementation of organisational development strategies, frameworks and solutions to build organisational effectiveness and performance aligned to IT department and Bank strategy
• Facilitate cross- functional collaboration and alignment within the IT Department, and across the Bank to support target operating model implementation and organisational capability development.
• Contribute to fostering an environment of continuous development, ensuring that our people are at the centre of our design and implementation approaches
• Contribute to operational effectiveness and simplification initiatives within and across the IT departmen