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Customer Service Specialist at Bosch Group
Londonderry, New Hampshire, United States - Full Time
Skills Needed
Customer Service, Problem Solving, Communication, Microsoft Office, Collaboration Tools, Analytical Skills, Hvac Industry Knowledge, Sap Experience, Bilingual Skills
Specialization
Candidates should have a minimum of 3 years in a customer support role and strong computer skills, including proficiency in Microsoft Office. Preferred qualifications include problem-solving skills, experience in the HVAC industry, and the ability to communicate effectively.
Experience Required
Minimum 2 year(s)
Customer Service Dispatcher at L&S Mechanical
Richardson, Texas, United States - Full Time
Skills Needed
Customer Service, Problem Solving, Data Entry, Ms Outlook, Excel, Billing, Warranty Claims, Communication, Organization, Prioritization, Relationship Building, Administrative Tasks, Dispatching, Follow Up, Material Tracking, Service Requests
Specialization
Candidates should have 2+ years of experience in telephone customer service within new home construction. Proficiency in basic computer skills and strong organizational and communication abilities are essential.
Experience Required
Minimum 2 year(s)
Customer Service Medewerker at Raaakpersoneel
Breda, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Medewerker at Wolfram Chain
Nieuw-Vennep, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Specialist at Medtronic-Switzerland
Petaling Jaya, Selangor, Malaysia - Full Time
Skills Needed
Customer Service, Communication Skills, Attention To Detail, Analytical Capabilities, Time Management, Planning, Organisational Skills, Proactive Work, Independent Work, Team Collaboration, Interpersonal Skills
Specialization
Proven experience in customer service, ideally within a healthcare or technical service environment is required. Strong communication skills with a customer-first mindset and excellent time management skills are essential.
Experience Required
Minimum 2 year(s)
Customer Service Specialist at Blue Sky Clothing Co
North Vancouver, BC V7P 3P2, Canada - Full Time
Skills Needed
Customer Service
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer Service Specialist at AdaptHealth, LLC
Lake Forest, California, United States - Full Time
Skills Needed
Customer Service Skills, Analytical Skills, Problem Solving Skills, Attention To Detail, Decision Making, Communication Skills, Prioritization, Microsoft Office, Technical Aptitude, Medicare Knowledge, Medicaid Knowledge, Insurance Knowledge, Teamwork, Adaptability, Compassion, Organizational Skills
Specialization
Candidates must have a high school diploma or equivalent and at least one year of work-related experience in healthcare administrative, financial, or insurance customer services. Senior level candidates require two years of experience and one year of exact job experience.
Customer Service Technician at Brightspeed
Kinston, North Carolina, United States - Full Time
Skills Needed
Customer Service, Installation, Maintenance, Troubleshooting, Climbing, Safety, Teamwork, Active Listening, Active Learning, Basic Computer Skills, Electricity Training, Adsl Installation, Cable Splicing, Pots/Dsl Installation, Confined Spaces, Utility Access
Specialization
Candidates should have a high school diploma or equivalent and the ability to handle physical tasks such as climbing and lifting. Basic computer skills and the ability to work in various weather conditions are also required.
Customer Service Technician at Brightspeed
Junction City, Kansas, United States - Full Time
Skills Needed
Customer Service, Installation, Maintenance, Troubleshooting, Climbing, Safety Regulations, Teamwork, Active Listening, Basic Computer Skills, Electricity Training, Adsl Installation, Cable Splicing, Communication, Problem Solving, Dependability, Active Learning
Specialization
Candidates should have a high school diploma or equivalent experience and the ability to handle physical tasks such as climbing and lifting heavy objects. Basic computer skills and the ability to work in various weather conditions are also required.
Customer Services Assistant at firmus energy
Antrim BT41 4LZ, , United Kingdom - Full Time
Skills Needed
English
Qualification
Graduate
Customer Service Medewerker at Raaakpersoneel
HIA, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Dispatcher/Customer Service at PATHFINDER FREIGHTLINES INC
Dartmouth, NS B3B 1J4, Canada - Full Time
Skills Needed
Communication Skills, Customer Service, Further Education
Specialization
Logistics or business is a plus
Qualification
Diploma
Customer Service Specialist at Confidential
Brampton, ON L6T 5T7, Canada - Full Time
Skills Needed
Communication Skills
Qualification
Diploma
Experience Required
Minimum 2 year(s)
Customer Service Specialist at Wax London
London NW1 0AP, , United Kingdom - Full Time
Skills Needed
Management Skills, Transferable Skills, Men's Fashion
Qualification
Graduate
Customer Service Apprentice at McArthur Dean Training
Winterton DN15 6LY, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Specialist at Workplace Options
Remote, Scotland, United Kingdom - Full Time
Skills Needed
Customer Service Skills, Communication Skills
Qualification
Graduate
Customer Service Specialist at BodyMods
Surrey, BC V3R 7C1, Canada - Full Time
Skills Needed
Customer Service
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Customer Service Specialist at Q Care Medical Services
5061 Oisterwijk, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Dispatcher at Cougar Technical Services Ltd
Calgary, AB, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Diploma
Experience Required
Minimum 2 year(s)
Customer Service Medewerker at Baanhuis
Budel, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Specialist at Bosch Group
Londonderry, New Hampshire, United States -
Full Time


Start Date

Immediate

Expiry Date

26 Dec, 25

Salary

0.0

Posted On

27 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Problem Solving, Communication, Microsoft Office, Collaboration Tools, Analytical Skills, HVAC Industry Knowledge, SAP Experience, Bilingual Skills

Industry

Software Development

Description
Company Description We Are Bosch. At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our areas of activity are every bit as diverse as our outstanding Bosch teams around the world. Their creativity is the key to innovation through connected living, mobility, or industry. Let’s grow together, enjoy more, and inspire each other. Work #LikeABosch Reinvent yourself: At Bosch, you will evolve. Discover new directions: At Bosch, you will find your place. Balance your life: At Bosch, your job matches your lifestyle. Celebrate success: At Bosch, we celebrate you. Be yourself: At Bosch, we value values. Shape tomorrow: At Bosch, you change lives. Job Description The Customer Service Specialist provides Tier 2 Customer Service to consumer and business customers for Bosch Thermotechnology in North America. This role contributes to shaping next generation customer support through automation, self-service, artificial intelligence, and multi-channel live agent support. Key Responsibilities: Use expert problem solving and communication skills to identify customer experience pain points, take care of immediate customer concerns, and participate in initiatives for continuous improvement. Assist Tier 1 Customer Service with escalated requests for product/part selection, order status, price and availability and other inquiries as needed. Monitor and administer open orders from order entry (automated and manual) to receipt of shipment at customer address Support opportunities to drive profitability through process improvement and direct sales opportunities. Develop advanced knowledge of Bosch Thermotechnology products and services. Adhere to program guidelines and processes for Call Quality and Order Accuracy. Perform other duties and responsibilities as necessary. Qualifications Minimum 3 years in a contact center, inside sales or account management customer support role. Computer skills, including navigating multiple open tabs, systems and processes 3+ years of experience with Microsoft Office (Word, Excel, Powerpoint) Experience using collaboration tools for remote work (Skype, Teams) High school diploma required, college degree a plus. Preferred Qualifications: Strong problem solving and critical thinking skills. Willingness to take initiative. Self-directed with the ability to problem solve in a positive, productive manner Strong analytical skills with the ability to evaluate, develop, and deliver alternative courses of action Ability to exhibit patience and empathy and express assurance and confidence A positive attitude and mindset to achieve individual and team goals. Ability to communicate effectively, both orally and in writing. Experience in HVAC/ Hydronic Heating Industry Experience with SAP a plus. Comfortable with change and leading from where you are. Working proficiency in French, Spanish, and/or Portuguese is a plus Additional Information Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization unavailable. Equal Opportunity Employer, including disability / veterans *Bosch adheres to Federal, State, and Local laws regarding drug-testing. Employment is contingent upon the successful completion of a drug screen and background check. Candidates who have been offered the position must pass both screenings before their start date. Your well-being matters at Bosch! We offer a competitive compensation and a benefits package designed to empower you in every area of your life. This includes premium health coverage, a 401(k) with generous matching, resources for financial planning and goal setting, ample paid time off, parental leave, and comprehensive life and disability protection. We're investing in your success!
Responsibilities
The Customer Service Specialist provides Tier 2 Customer Service to consumer and business customers, addressing immediate concerns and contributing to continuous improvement initiatives. This role involves monitoring orders and supporting profitability through process improvements.
Customer Service Specialist at Bosch Group
Londonderry, New Hampshire, United States - Full Time
Skills Needed
Customer Service, Problem Solving, Communication, Microsoft Office, Collaboration Tools, Analytical Skills, Hvac Industry Knowledge, Sap Experience, Bilingual Skills
Specialization
Candidates should have a minimum of 3 years in a customer support role and strong computer skills, including proficiency in Microsoft Office. Preferred qualifications include problem-solving skills, experience in the HVAC industry, and the ability to communicate effectively.
Experience Required
Minimum 2 year(s)
Customer Service Dispatcher at L&S Mechanical
Richardson, Texas, United States - Full Time
Skills Needed
Customer Service, Problem Solving, Data Entry, Ms Outlook, Excel, Billing, Warranty Claims, Communication, Organization, Prioritization, Relationship Building, Administrative Tasks, Dispatching, Follow Up, Material Tracking, Service Requests
Specialization
Candidates should have 2+ years of experience in telephone customer service within new home construction. Proficiency in basic computer skills and strong organizational and communication abilities are essential.
Experience Required
Minimum 2 year(s)
Customer Service Medewerker at Raaakpersoneel
Breda, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Medewerker at Wolfram Chain
Nieuw-Vennep, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Specialist at Medtronic-Switzerland
Petaling Jaya, Selangor, Malaysia - Full Time
Skills Needed
Customer Service, Communication Skills, Attention To Detail, Analytical Capabilities, Time Management, Planning, Organisational Skills, Proactive Work, Independent Work, Team Collaboration, Interpersonal Skills
Specialization
Proven experience in customer service, ideally within a healthcare or technical service environment is required. Strong communication skills with a customer-first mindset and excellent time management skills are essential.
Experience Required
Minimum 2 year(s)
Customer Service Specialist at Blue Sky Clothing Co
North Vancouver, BC V7P 3P2, Canada - Full Time
Skills Needed
Customer Service
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer Service Specialist at AdaptHealth, LLC
Lake Forest, California, United States - Full Time
Skills Needed
Customer Service Skills, Analytical Skills, Problem Solving Skills, Attention To Detail, Decision Making, Communication Skills, Prioritization, Microsoft Office, Technical Aptitude, Medicare Knowledge, Medicaid Knowledge, Insurance Knowledge, Teamwork, Adaptability, Compassion, Organizational Skills
Specialization
Candidates must have a high school diploma or equivalent and at least one year of work-related experience in healthcare administrative, financial, or insurance customer services. Senior level candidates require two years of experience and one year of exact job experience.
Customer Service Technician at Brightspeed
Kinston, North Carolina, United States - Full Time
Skills Needed
Customer Service, Installation, Maintenance, Troubleshooting, Climbing, Safety, Teamwork, Active Listening, Active Learning, Basic Computer Skills, Electricity Training, Adsl Installation, Cable Splicing, Pots/Dsl Installation, Confined Spaces, Utility Access
Specialization
Candidates should have a high school diploma or equivalent and the ability to handle physical tasks such as climbing and lifting. Basic computer skills and the ability to work in various weather conditions are also required.
Customer Service Technician at Brightspeed
Junction City, Kansas, United States - Full Time
Skills Needed
Customer Service, Installation, Maintenance, Troubleshooting, Climbing, Safety Regulations, Teamwork, Active Listening, Basic Computer Skills, Electricity Training, Adsl Installation, Cable Splicing, Communication, Problem Solving, Dependability, Active Learning
Specialization
Candidates should have a high school diploma or equivalent experience and the ability to handle physical tasks such as climbing and lifting heavy objects. Basic computer skills and the ability to work in various weather conditions are also required.
Customer Services Assistant at firmus energy
Antrim BT41 4LZ, , United Kingdom - Full Time
Skills Needed
English
Qualification
Graduate
Customer Service Medewerker at Raaakpersoneel
HIA, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Dispatcher/Customer Service at PATHFINDER FREIGHTLINES INC
Dartmouth, NS B3B 1J4, Canada - Full Time
Skills Needed
Communication Skills, Customer Service, Further Education
Specialization
Logistics or business is a plus
Qualification
Diploma
Customer Service Specialist at Confidential
Brampton, ON L6T 5T7, Canada - Full Time
Skills Needed
Communication Skills
Qualification
Diploma
Experience Required
Minimum 2 year(s)
Customer Service Specialist at Wax London
London NW1 0AP, , United Kingdom - Full Time
Skills Needed
Management Skills, Transferable Skills, Men's Fashion
Qualification
Graduate
Customer Service Apprentice at McArthur Dean Training
Winterton DN15 6LY, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Specialist at Workplace Options
Remote, Scotland, United Kingdom - Full Time
Skills Needed
Customer Service Skills, Communication Skills
Qualification
Graduate
Customer Service Specialist at BodyMods
Surrey, BC V3R 7C1, Canada - Full Time
Skills Needed
Customer Service
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Customer Service Specialist at Q Care Medical Services
5061 Oisterwijk, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Dispatcher at Cougar Technical Services Ltd
Calgary, AB, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Diploma
Experience Required
Minimum 2 year(s)
Customer Service Medewerker at Baanhuis
Budel, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
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