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Customer Service Associate Jobs overseas

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Customer Service Specialist at Evolution Motion Solutions
Hoover, Alabama, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving Skills, Relationship Building, Product Knowledge, Research Skills, Multi Tasking, Organization, Attention To Detail
Specialization
A bachelor's degree in Industrial Distribution or equivalent experience is preferred, along with two to five years of customer service experience in a technical field. Strong communication, problem-solving, and organizational skills are essential.
Experience Required
Minimum 2 year(s)
Customer Service Specialist at Evolution Motion Solutions
Farmers Branch, Texas, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving Skills, Relationship Building, Product Knowledge, Multi Tasking, Organization, Attention To Detail, Technical Support, Research Skills, Order Management, Collaboration, Sales Order Entry, Inventory Management, Technical Knowledge, Follow Up Communication
Specialization
A bachelor's degree in Industrial Distribution or equivalent experience is preferred, along with two to five years of customer service experience in a technical or industrial field. Strong communication, problem-solving skills, and the ability to build relationships are essential.
Experience Required
Minimum 2 year(s)
Customer Service Specialist at Alphabe Insight Inc
Birmingham, Alabama, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Organizational Abilities, Crm Systems, Microsoft Office Suite, Detail Oriented, Time Management, Adaptability, Team Collaboration
Specialization
Candidates should have a high school diploma or equivalent, with a preference for an Associate or Bachelor’s degree. A minimum of 1-2 years of customer service experience and strong communication skills are required.
Customer Service Technician at Brightspeed
Raeford, North Carolina, United States - Full Time
Skills Needed
Customer Service, Installation, Maintenance, Troubleshooting, Safety Compliance, Teamwork, Active Listening, Basic Computer Skills, Climbing, Digging, Confined Spaces, Working Aloft, Driving, Dependability, Active Learning
Specialization
Candidates should have a high school diploma or equivalent experience and the ability to handle physical tasks such as climbing and digging. Basic computer skills and the ability to work in various weather conditions are also required.
Customer Service Specialist at Quantrell Auto Group
Lexington, KY 40509, USA - Full Time
Skills Needed
Management Skills, Addition, Communication Skills, Cadillac, Subaru
Qualification
Graduate
Customer Service Specialist at IONOS
Gloucester, England, United Kingdom - Full Time
Skills Needed
Communication Skills, Customer Service
Qualification
Graduate
Customer Service Specialist at LANXESS
Trafford M17 1WT, , United Kingdom - Full Time
Skills Needed
Customer Service, Sap, Communication Skills, English, Supply Chain, European Languages
Qualification
Graduate
Customer Services Assistant at Central Coop
Derby DE22 3AF, , United Kingdom - Full Time
Skills Needed
Coaching, Availability
Qualification
Graduate
Customer Services Assistant at LincolnshireCoop
Mansfield NG20 0AS, , United Kingdom - Full Time
Skills Needed
It, Reliability, Customer Service
Qualification
Graduate
Customer Service Specialist at Nova Staffing Inc
Richmond, BC, Canada - Full Time
Skills Needed
Communication Skills, Brokerage, Microsoft Office, Customer Service
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer Service Specialist at Nova Staffing Inc
Windsor, ON, Canada - Full Time
Skills Needed
Microsoft Office, Brokerage, Customer Service, Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer Service Specialist at Nova Staffing Inc
Winnipeg, MB, Canada - Full Time
Skills Needed
Microsoft Office, Communication Skills, Customer Service, Brokerage
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer Service Supervisor at INDOGUNA DUBAI LLC
Dubai, , United Arab Emirates - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Specialist at Great Southern Bank
Australia, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Super Star at HomeFirst Services
Altona VIC 3018, , Australia - Full Time
Skills Needed
Customer Service
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer Service Consultant at Maersk Line
Australia, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Specialist at Robert Walters
Hoofddorp, , Netherlands - Full Time
Skills Needed
Supply Chain, Sap, Excel, Finance
Qualification
Graduate
Customer Service Dispatcher at Cougar Technical Services Ltd
Calgary, AB, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Diploma
Experience Required
Minimum 2 year(s)
Dispatcher/Customer Service at PATHFINDER FREIGHTLINES INC
Dartmouth, NS B3B 1J4, Canada - Full Time
Skills Needed
Communication Skills, Customer Service, Further Education
Specialization
Logistics or business is a plus
Qualification
Diploma
Customer Service Supervisor at Highland Square Mustard Seed Market and Cafe
Akron, Ohio, United States - Full Time
Skills Needed
Customer Service, Leadership, Teamwork, Coaching, Training, Cash Handling, Communication, Problem Solving, Interpersonal Skills, Organization, Planning, Basic Computer Skills, Microsoft Office, Product Knowledge, Safety Compliance, Record Keeping
Specialization
A high school education or equivalent is required, along with at least 2 years of front-end retail and supervisory experience preferred. Basic computer skills and excellent cash handling skills are also necessary.
Experience Required
Minimum 2 year(s)
Customer Service Specialist at Evolution Motion Solutions
Hoover, Alabama, United States -
Full Time

Start Date

Immediate

Expiry Date

26 Jan, 26

Salary

0.0

Posted On

29 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication Skills, Problem-Solving Skills, Relationship Building, Product Knowledge, Research Skills, Multi-Tasking, Organization, Attention to Detail

Industry

Industrial Machinery Manufacturing

Description
Description SUMMARY: The Customer Service Specialist is the primary point of contact for customers, providing support and information on company products and services. They resolve customer issues, communicate solutions, and gather necessary information to address inquiries. By coordinating with other departments, they ensure customer needs are met. This role is crucial for maintaining customer satisfaction and loyalty. The position reports to either the Customer Service Supervisor or CS Manager for their region. PRIMARY DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the primary duties. Responsible for managing the Customer Order process from quote to payment, as well as maintaining the customer account records ensuring all interactions, quotes, orders, order status, and various specific customer requests are handled accurately. Participates and responds to incoming customer interactions through phone, email, online chat or in person pertaining to pricing, delivery, order status, invoice inquiries and technical questions daily. Inquiries may also include extensive fact gathering and research requiring follow-up communication to the customer in a timely manner. Sourcing pricing and delivery options from various suppliers, establishing part numbers, and determining customer sell prices in consultation with the sales representative to recommend pricing for the item and/or customer. Resolves problems by using product knowledge to address customer issues and concerns, and providing solutions for various situations, including procurement, to best satisfy the customer’s needs. Utilize research skills to troubleshoot customer problems using different product offerings or services available. Collaborate with internal teams such as: Supply Chain, Sales, and Customer Service to ensure efficient order processing and fulfillment Ensure a high level of customer satisfaction by addressing concerns and providing proactive communication. QUALIFICATIONS: The requirements listed below are representative of the education, experience, skills and/or abilities required. An individual must meet the minimum requirements as listed in each Qualifications subsection. EDUCATION: Bachelor’s degree in Industrial Distribution or equivalent amount of education and related experience is preferred. Requirements EXPERIENCE: Two to five years of customer service-related experience in a technical or industrial field is required. Intermediate skill level experience using distribution or manufacturing software involving sales order entry, inventory availability, purchase order inquiry, scheduled and acknowledged dates, open and converted quotations, and customer A/R account status; experience with these operations in a Profit 21 environment is preferred SKILLS & ABILITIES: Excellent communication skills in both verbal and written, including the ability to understand technical requests and provide accurate product recommendations. Strong problem-solving skills. Ability to build relationships with both customers and suppliers. Product knowledge is preferred but not required. Aptitude to learn, grow, and use vendor websites for product knowledge base. Multi-tasking and prioritization skills. Organization and attention to detail. PHYSICAL DEMANDS: The work is sedentary, requiring extended periods of sitting or standing to perform the work. There may be some infrequent movement from area to area to transport items weighing no more than 15 pounds. WORK ENVIRONMENT: While performing the primary duties of the job, the employee is regularly exposed to general office environment. On occasion, the employee may be required to enter the warehouse or industrial customer site environment, where noise, temperature and hazard levels vary. Occasional overnight travel may be required. Work outside normal business hours is required from time to time. This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with it. Evolution Motion Solutions is an Equal Opportunity Employer
Responsibilities
The Customer Service Specialist manages the customer order process and resolves customer issues while ensuring high levels of satisfaction. They collaborate with internal teams to meet customer needs and provide timely communication.
Customer Service Specialist at Evolution Motion Solutions
Hoover, Alabama, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving Skills, Relationship Building, Product Knowledge, Research Skills, Multi Tasking, Organization, Attention To Detail
Specialization
A bachelor's degree in Industrial Distribution or equivalent experience is preferred, along with two to five years of customer service experience in a technical field. Strong communication, problem-solving, and organizational skills are essential.
Experience Required
Minimum 2 year(s)
Customer Service Specialist at Evolution Motion Solutions
Farmers Branch, Texas, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving Skills, Relationship Building, Product Knowledge, Multi Tasking, Organization, Attention To Detail, Technical Support, Research Skills, Order Management, Collaboration, Sales Order Entry, Inventory Management, Technical Knowledge, Follow Up Communication
Specialization
A bachelor's degree in Industrial Distribution or equivalent experience is preferred, along with two to five years of customer service experience in a technical or industrial field. Strong communication, problem-solving skills, and the ability to build relationships are essential.
Experience Required
Minimum 2 year(s)
Customer Service Specialist at Alphabe Insight Inc
Birmingham, Alabama, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Organizational Abilities, Crm Systems, Microsoft Office Suite, Detail Oriented, Time Management, Adaptability, Team Collaboration
Specialization
Candidates should have a high school diploma or equivalent, with a preference for an Associate or Bachelor’s degree. A minimum of 1-2 years of customer service experience and strong communication skills are required.
Customer Service Technician at Brightspeed
Raeford, North Carolina, United States - Full Time
Skills Needed
Customer Service, Installation, Maintenance, Troubleshooting, Safety Compliance, Teamwork, Active Listening, Basic Computer Skills, Climbing, Digging, Confined Spaces, Working Aloft, Driving, Dependability, Active Learning
Specialization
Candidates should have a high school diploma or equivalent experience and the ability to handle physical tasks such as climbing and digging. Basic computer skills and the ability to work in various weather conditions are also required.
Customer Service Specialist at Quantrell Auto Group
Lexington, KY 40509, USA - Full Time
Skills Needed
Management Skills, Addition, Communication Skills, Cadillac, Subaru
Qualification
Graduate
Customer Service Specialist at IONOS
Gloucester, England, United Kingdom - Full Time
Skills Needed
Communication Skills, Customer Service
Qualification
Graduate
Customer Service Specialist at LANXESS
Trafford M17 1WT, , United Kingdom - Full Time
Skills Needed
Customer Service, Sap, Communication Skills, English, Supply Chain, European Languages
Qualification
Graduate
Customer Services Assistant at Central Coop
Derby DE22 3AF, , United Kingdom - Full Time
Skills Needed
Coaching, Availability
Qualification
Graduate
Customer Services Assistant at LincolnshireCoop
Mansfield NG20 0AS, , United Kingdom - Full Time
Skills Needed
It, Reliability, Customer Service
Qualification
Graduate
Customer Service Specialist at Nova Staffing Inc
Richmond, BC, Canada - Full Time
Skills Needed
Communication Skills, Brokerage, Microsoft Office, Customer Service
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer Service Specialist at Nova Staffing Inc
Windsor, ON, Canada - Full Time
Skills Needed
Microsoft Office, Brokerage, Customer Service, Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer Service Specialist at Nova Staffing Inc
Winnipeg, MB, Canada - Full Time
Skills Needed
Microsoft Office, Communication Skills, Customer Service, Brokerage
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer Service Supervisor at INDOGUNA DUBAI LLC
Dubai, , United Arab Emirates - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Specialist at Great Southern Bank
Australia, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Super Star at HomeFirst Services
Altona VIC 3018, , Australia - Full Time
Skills Needed
Customer Service
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer Service Consultant at Maersk Line
Australia, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Specialist at Robert Walters
Hoofddorp, , Netherlands - Full Time
Skills Needed
Supply Chain, Sap, Excel, Finance
Qualification
Graduate
Customer Service Dispatcher at Cougar Technical Services Ltd
Calgary, AB, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Diploma
Experience Required
Minimum 2 year(s)
Dispatcher/Customer Service at PATHFINDER FREIGHTLINES INC
Dartmouth, NS B3B 1J4, Canada - Full Time
Skills Needed
Communication Skills, Customer Service, Further Education
Specialization
Logistics or business is a plus
Qualification
Diploma
Customer Service Supervisor at Highland Square Mustard Seed Market and Cafe
Akron, Ohio, United States - Full Time
Skills Needed
Customer Service, Leadership, Teamwork, Coaching, Training, Cash Handling, Communication, Problem Solving, Interpersonal Skills, Organization, Planning, Basic Computer Skills, Microsoft Office, Product Knowledge, Safety Compliance, Record Keeping
Specialization
A high school education or equivalent is required, along with at least 2 years of front-end retail and supervisory experience preferred. Basic computer skills and excellent cash handling skills are also necessary.
Experience Required
Minimum 2 year(s)