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Guest Services Associate at The Phillips Collection
Washington, District of Columbia, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Sales Acumen, Organizational Skills, Time Management, Attention To Detail, Interpersonal Skills, Team Collaboration, Math Skills, Retail Experience, Database Software, Pos Systems, Problem Solving, Flexibility, Art Knowledge, Foreign Language Skills
Specialization
Candidates should have superior interpersonal communication skills and previous customer service experience. They must be able to manage multiple priorities and engage positively with a diverse audience.
Client Service Associate at Stratos Wealth Partners
San Diego, CA 92130, USA - Full Time
Skills Needed
Financial Markets
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Client Service Associate at Alphabe Insight Inc
Charlotte, North Carolina, United States - Full Time
Skills Needed
Communication, Interpersonal Skills, Organizational Skills, Multitasking, Microsoft Office, Computer Applications, Client Focused Attitude, Service Excellence
Specialization
Candidates should possess excellent communication and interpersonal skills along with strong organizational and multitasking abilities. A professional attitude and proficiency in Microsoft Office are also essential.
Client Service Associate at Russell Investments
Toronto, ON M5X 1E4, Canada - Full Time
Skills Needed
English, Canadian Securities Course, Microsoft Office, Communication Skills, Investment Management Industry, Mutual Funds, Microsoft Dynamics, Interpersonal Skills, Completion
Qualification
Graduate
Guest Services Associate at Fairfield by Marriott Hotel
Kelowna, BC V1X 4J2, Canada - Full Time
Skills Needed
Customer Service Skills, Hospitality Industry
Qualification
Graduate
Client Service Associate at Zimmerman Wealth Management LLC
Evanston, Illinois, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Client Service Associate at FG Promotions inc
Glendale, Arizona, USA - Full Time
Skills Needed
Communications, Communication Skills, Customer Service, Training
Specialization
Communications business or other related fields is preferred but not required
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Client Service Associate at Schulman Insurance
Garden City, NY 11530, USA - Full Time
Skills Needed
Health Insurance
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Client Service Associate at CI Financial
Toronto, ON M5C 3G7, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Member Service Associate at Levo Federal Credit Union
Sioux Falls, South Dakota, United States - Full Time
Skills Needed
Dependability, Job Knowledge, Adaptability, Communications, Teamwork, Quality, Planning, Organization, Sales, Service, Mathematical Skills, Reasoning Ability, Computer Skills, Language Skills
Specialization
Candidates should have a high school diploma or GED preferred, along with related experience or training. Strong communication, mathematical, and reasoning skills are essential for this role.
Guest Services Associate at Hotel Pommier
Winterset, Iowa, United States - Full Time
Skills Needed
Customer Focused, Attention To Detail, Problem Solver, Reliable, Team Player, Computer Savvy, Independent Work, Hospitality, Cleaning, Sanitizing, Guest Services, Reservations Management, Inventory Management, Communication, Flexibility, Physical Stamina
Specialization
Candidates should be friendly, customer-focused, and able to work independently with a strong work ethic. Previous hotel experience and ServSafe Certification are nice to have but not required.
Food Service - Associate at SSA Group, LLC
Oakland, California, United States - Full Time
Skills Needed
Interpersonal Skills, Communication Skills, Problem Solving, Decision Making, Organizational Skills, Flexibility, Team Player, Initiative, Customer Service, Food Safety, Sanitation, Guest Experience, Time Management, Attention To Detail, Adaptability, Safety Compliance
Specialization
Candidates should possess strong interpersonal and communication skills, along with the ability to remain organized and flexible in a fast-paced environment. Physical ability to stand for extended periods and handle boxes weighing 10-35 lbs is also required.
Client Service Associate at Jackson Hewitt - 1925
Campbellsville, Kentucky, United States - Full Time
Skills Needed
Interpersonal Skills, Communication Skills, Customer Service, Sales Experience, Basic Computer Proficiency, Troubleshooting, Fast Paced Environment, Willingness To Learn, Relationship Building
Specialization
The ideal candidate should have strong interpersonal and communication skills, with experience in a fast-paced retail environment preferred. A willingness to learn and grow in a customer-focused role is essential.
Client Service Associate at FG Promotions inc
Mesa, AZ 85201, USA - Full Time
Skills Needed
Customer Service, Communications, Training, Communication Skills
Specialization
Communications business or other related fields is preferred but not required
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Client Service Associate at Jackson Hewitt - 1925
, Kentucky, United States - Full Time
Skills Needed
Interpersonal Skills, Communication Skills, Customer Service, Sales Experience, Basic Computer Proficiency, Troubleshooting, Willingness To Learn, Fast Paced Environment
Specialization
The ideal candidate should have strong interpersonal and communication skills, with experience in a fast-paced retail environment preferred. A willingness to learn and grow in a customer-focused role is essential.
Client Service Associate at Alphabe Insight Inc
Fayetteville, North Carolina, United States - Full Time
Skills Needed
Communication, Problem Solving, Client Relationships, Organizational Skills, Time Management, Attention To Detail, Written Communication, Verbal Communication, Microsoft Office Suite, Crm Platforms, Positive Attitude, Proactive Approach
Specialization
A Bachelor’s degree in Business Administration, Communications, or a related field is preferred. Candidates should have 1-2 years of experience in client services, administrative support, or account management.
Client Service Associate at Alphabe Insight Inc
Boston, Massachusetts, United States - Full Time
Skills Needed
Client Service, Account Management, Project Coordination, Communication, Organization, Multitasking, Attention To Detail, Microsoft Office Suite
Specialization
Candidates should have a Bachelor’s degree in a relevant field and 1-3 years of experience in client services or account management. Strong organizational skills, excellent communication abilities, and proficiency in Microsoft Office are essential.
Client Service Associate at Alphabe Insight Inc
Cincinnati, Ohio, United States - Full Time
Skills Needed
Communication Skills, Attention To Detail, Client Service, Project Management, Organizational Skills, Multitasking, Professional Demeanor, Solution Oriented Mindset
Specialization
Candidates should have a Bachelor’s degree in a related field and 1-3 years of experience in client services or customer relations. Strong verbal and written communication skills, along with organizational abilities, are essential.
Client Service Associate at Alphabe Insight Inc
Sandy Springs, Georgia, United States - Full Time
Skills Needed
Communication Skills, Organizational Skills, Microsoft Office Suite, Problem Solving Abilities, Attention To Detail, Client Service, Teamwork
Specialization
Candidates should possess strong communication and organizational skills, along with proficiency in Microsoft Office Suite. A commitment to high standards of client service and teamwork is essential.
Client Service Associate at Alphabe Insight Inc
Cincinnati, Ohio, United States - Full Time
Skills Needed
Communication, Organizational Skills, Attention To Detail, Problem Solving, Team Collaboration, Client Service, Microsoft Office Suite, Project Coordination
Specialization
Candidates should possess excellent communication and organizational skills along with strong attention to detail. A professional demeanor and proficiency in Microsoft Office Suite are also required.
Guest Services Associate at The Phillips Collection
Washington, District of Columbia, United States -
Full Time


Start Date

Immediate

Expiry Date

22 Jan, 26

Salary

0.0

Posted On

24 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication Skills, Sales Acumen, Organizational Skills, Time Management, Attention to Detail, Interpersonal Skills, Team Collaboration, Math Skills, Retail Experience, Database Software, POS Systems, Problem Solving, Flexibility, Art Knowledge, Foreign Language Skills

Industry

Museums;Historical Sites;and Zoos

Description
POSITION OBJECTIVE: Guest Services Associates provide box office, retail, and member services support at the museum’s front of house. Guest Services Associates will have a strong record of customer service experience in the hospitality, fundraising and/or retail sectors and will possess excellent communications skills, practiced sales acumen and a familiarity with business systems used for retail, reservations and/or fundraising, in order to welcome, engage and support the needs of diverse audiences and create opportunities for further engagement, fundraising opportunities and increased ticket, membership and shop sales.  Guest Services Associates demonstrate The Phillip Collection’s commitment to the principles of diversity, equity, accessibility, and inclusion (DEAI) in their words, actions and attitude.  Guest Services Associates seek to foster a welcoming and accessible environment for guests and staff and are positioned to reflect the highest standards of The Phillips Collection to the public.    DUTIES: Membership: The Guest Services Associate serves a vital role in maintaining the museum’s membership program, through membership sales and customer service, as well as responsibility for handling all general membership questions and concerns in person and over the phone. * Staffs the membership desk at the guest admissions entrance in the Goh Annex, delivers top-notch customer service and explains various membership levels, and promotes the benefits of membership and upgrading to higher levels of membership. * Serves as the primary liaison between visiting members and the Development Office, alerts Major Gift Officers to high-level donors in the museum. * Responsible for processing onsite membership sales and manages open and close of day process for onsite memberships. * Promptly responds to member and public inquiries concerning membership, addressing questions and concerns, and resolving issues quickly and efficiently, routing concerns from Major Donors to Major Gift Officers and Members to the Director of Membership. * Works with Director of Membership to maintain accurate records in the Altru database and other projects as needed. * Flexible and responsive to changing tasks and priorities as needed by the Membership team. * Schedule: Flexibility preferred within museum staff hours of 9:30-5:30pm Tue-Sun, with emphasis on weekends.  Additional shifts available for evening programming. Available to work 15-24 hours weekly. Admissions: The Guest Services Associate sells guest admissions and program tickets and assists in the overall functions of Admissions and Guest Services operations. * Staffs the admission desk and sells tickets for museum admittance and public programs in person, over the phone, and over the Phillips website. * Actively greets and orients visitors entering the museum. Addresses guests and general inquiries positively with excellent customer service, ensuring clarity and accuracy. * Executes accurate daily accounting duties—completing customer transactions, reconciling sales at the end of the day and preparing deposits. * Acts as a public-facing representative of the museum, remaining informed about its collection, exhibitions, and program offerings. * Promotes daily programming with guests and looks to create opportunities to provide them with a broader exposure to the museum’s history, identity, and offerings. * Promotes membership sales and upgrades. * Troubleshoots a variety of membership, ticket reservation and online sales. Museum Shop: The Guest Services Associate provides sales and cashier support in the Museum Shop, thereby generating revenue for the museum as guests commemorate their visit. * Opens and/or closes the museum shop. * Efficiently and accurately performs cash register procedures. * Utilizes standard loss prevention techniques. * Acquires the familiarity of products in the shop. * Promotes the sale of shop merchandise. * Maintains neat the appearance of the shop. * Stocks and labels merchandise. * Promotes membership sales and upgrades. * Acts as a public-facing representative of the museum, remaining informed about its collection, exhibitions, and program offerings. Performing other duties as assigned by departmental manager. QUALIFICATIONS: * Superior interpersonal communication and previous customer service skills. * Ability to maintain professional composure and accuracy during heavy visitor traffic. * Ability to manage multiple priorities and attend to multiple customers in a public setting. * Excellent organizational and time management skills and attention to detail. * Must be able to collaborate, work with and engage positively with a diverse team and diverse guests/audiences/range of people with diplomacy, and tact. * Proficient in Windows and Microsoft Office. * Strong math skills, close attention to detail, and basic accounting acumen. * Prior experience with fundraising database software (Altru) not required but the ability to learn quickly is key. * Prior retail experience, including experience with automated POS system, ticketing or events software experience is helpful. * Must be able to work Thursday evenings, Saturdays, Sundays, and special events as required * Occasionally lift and carry up to 30 pounds without assistance. * Ability to stand for extended periods of time. * Work experience in a museum setting, particularly in a guest services, membership, or retail, is helpful. * Knowledge of art and merchandising experience is helpful. * Foreign language skills, a plus. Target closing date for this position is November 7th, 2025. No recruiters, no phone calls, please. The Phillips Collection is an equal opportunity employer and administers all employment decisions and personnel actions without regard to race, color, religion, creed, sex, sexual orientation, pregnancy, childbirth or related medical conditions, national origin, age, physical or mental disability, genetic disposition or carrier status, marital status, veteran status, personal appearance, gender identity or expression, family responsibilities, matriculation, political affiliation, or any other category protected under applicable federal, state, or local law.  
Responsibilities
Guest Services Associates provide box office, retail, and member services support at the museum’s front of house. They are responsible for maintaining the museum’s membership program, selling admissions and program tickets, and providing sales support in the Museum Shop.
Guest Services Associate at The Phillips Collection
Washington, District of Columbia, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Sales Acumen, Organizational Skills, Time Management, Attention To Detail, Interpersonal Skills, Team Collaboration, Math Skills, Retail Experience, Database Software, Pos Systems, Problem Solving, Flexibility, Art Knowledge, Foreign Language Skills
Specialization
Candidates should have superior interpersonal communication skills and previous customer service experience. They must be able to manage multiple priorities and engage positively with a diverse audience.
Client Service Associate at Stratos Wealth Partners
San Diego, CA 92130, USA - Full Time
Skills Needed
Financial Markets
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Client Service Associate at Alphabe Insight Inc
Charlotte, North Carolina, United States - Full Time
Skills Needed
Communication, Interpersonal Skills, Organizational Skills, Multitasking, Microsoft Office, Computer Applications, Client Focused Attitude, Service Excellence
Specialization
Candidates should possess excellent communication and interpersonal skills along with strong organizational and multitasking abilities. A professional attitude and proficiency in Microsoft Office are also essential.
Client Service Associate at Russell Investments
Toronto, ON M5X 1E4, Canada - Full Time
Skills Needed
English, Canadian Securities Course, Microsoft Office, Communication Skills, Investment Management Industry, Mutual Funds, Microsoft Dynamics, Interpersonal Skills, Completion
Qualification
Graduate
Guest Services Associate at Fairfield by Marriott Hotel
Kelowna, BC V1X 4J2, Canada - Full Time
Skills Needed
Customer Service Skills, Hospitality Industry
Qualification
Graduate
Client Service Associate at Zimmerman Wealth Management LLC
Evanston, Illinois, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Client Service Associate at FG Promotions inc
Glendale, Arizona, USA - Full Time
Skills Needed
Communications, Communication Skills, Customer Service, Training
Specialization
Communications business or other related fields is preferred but not required
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Client Service Associate at Schulman Insurance
Garden City, NY 11530, USA - Full Time
Skills Needed
Health Insurance
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Client Service Associate at CI Financial
Toronto, ON M5C 3G7, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Member Service Associate at Levo Federal Credit Union
Sioux Falls, South Dakota, United States - Full Time
Skills Needed
Dependability, Job Knowledge, Adaptability, Communications, Teamwork, Quality, Planning, Organization, Sales, Service, Mathematical Skills, Reasoning Ability, Computer Skills, Language Skills
Specialization
Candidates should have a high school diploma or GED preferred, along with related experience or training. Strong communication, mathematical, and reasoning skills are essential for this role.
Guest Services Associate at Hotel Pommier
Winterset, Iowa, United States - Full Time
Skills Needed
Customer Focused, Attention To Detail, Problem Solver, Reliable, Team Player, Computer Savvy, Independent Work, Hospitality, Cleaning, Sanitizing, Guest Services, Reservations Management, Inventory Management, Communication, Flexibility, Physical Stamina
Specialization
Candidates should be friendly, customer-focused, and able to work independently with a strong work ethic. Previous hotel experience and ServSafe Certification are nice to have but not required.
Food Service - Associate at SSA Group, LLC
Oakland, California, United States - Full Time
Skills Needed
Interpersonal Skills, Communication Skills, Problem Solving, Decision Making, Organizational Skills, Flexibility, Team Player, Initiative, Customer Service, Food Safety, Sanitation, Guest Experience, Time Management, Attention To Detail, Adaptability, Safety Compliance
Specialization
Candidates should possess strong interpersonal and communication skills, along with the ability to remain organized and flexible in a fast-paced environment. Physical ability to stand for extended periods and handle boxes weighing 10-35 lbs is also required.
Client Service Associate at Jackson Hewitt - 1925
Campbellsville, Kentucky, United States - Full Time
Skills Needed
Interpersonal Skills, Communication Skills, Customer Service, Sales Experience, Basic Computer Proficiency, Troubleshooting, Fast Paced Environment, Willingness To Learn, Relationship Building
Specialization
The ideal candidate should have strong interpersonal and communication skills, with experience in a fast-paced retail environment preferred. A willingness to learn and grow in a customer-focused role is essential.
Client Service Associate at FG Promotions inc
Mesa, AZ 85201, USA - Full Time
Skills Needed
Customer Service, Communications, Training, Communication Skills
Specialization
Communications business or other related fields is preferred but not required
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Client Service Associate at Jackson Hewitt - 1925
, Kentucky, United States - Full Time
Skills Needed
Interpersonal Skills, Communication Skills, Customer Service, Sales Experience, Basic Computer Proficiency, Troubleshooting, Willingness To Learn, Fast Paced Environment
Specialization
The ideal candidate should have strong interpersonal and communication skills, with experience in a fast-paced retail environment preferred. A willingness to learn and grow in a customer-focused role is essential.
Client Service Associate at Alphabe Insight Inc
Fayetteville, North Carolina, United States - Full Time
Skills Needed
Communication, Problem Solving, Client Relationships, Organizational Skills, Time Management, Attention To Detail, Written Communication, Verbal Communication, Microsoft Office Suite, Crm Platforms, Positive Attitude, Proactive Approach
Specialization
A Bachelor’s degree in Business Administration, Communications, or a related field is preferred. Candidates should have 1-2 years of experience in client services, administrative support, or account management.
Client Service Associate at Alphabe Insight Inc
Boston, Massachusetts, United States - Full Time
Skills Needed
Client Service, Account Management, Project Coordination, Communication, Organization, Multitasking, Attention To Detail, Microsoft Office Suite
Specialization
Candidates should have a Bachelor’s degree in a relevant field and 1-3 years of experience in client services or account management. Strong organizational skills, excellent communication abilities, and proficiency in Microsoft Office are essential.
Client Service Associate at Alphabe Insight Inc
Cincinnati, Ohio, United States - Full Time
Skills Needed
Communication Skills, Attention To Detail, Client Service, Project Management, Organizational Skills, Multitasking, Professional Demeanor, Solution Oriented Mindset
Specialization
Candidates should have a Bachelor’s degree in a related field and 1-3 years of experience in client services or customer relations. Strong verbal and written communication skills, along with organizational abilities, are essential.
Client Service Associate at Alphabe Insight Inc
Sandy Springs, Georgia, United States - Full Time
Skills Needed
Communication Skills, Organizational Skills, Microsoft Office Suite, Problem Solving Abilities, Attention To Detail, Client Service, Teamwork
Specialization
Candidates should possess strong communication and organizational skills, along with proficiency in Microsoft Office Suite. A commitment to high standards of client service and teamwork is essential.
Client Service Associate at Alphabe Insight Inc
Cincinnati, Ohio, United States - Full Time
Skills Needed
Communication, Organizational Skills, Attention To Detail, Problem Solving, Team Collaboration, Client Service, Microsoft Office Suite, Project Coordination
Specialization
Candidates should possess excellent communication and organizational skills along with strong attention to detail. A professional demeanor and proficiency in Microsoft Office Suite are also required.
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