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Customer Service Associate Jobs overseas

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Customer Service Manager at Great Day Improvements
Macedonia, Ohio, United States - Full Time
Skills Needed
Leadership, Customer Service, Manufacturing, Problem Solving, Communication, Data Analysis, Team Management, Erp Systems, Training, Process Improvement, Critical Thinking, Multi Tasking, Detail Oriented, Budgeting, Lean Six Sigma, Time Management
Specialization
Candidates must have a bachelor's degree in a relevant field and at least five years of customer service experience, preferably in a manufacturing environment. Strong communication skills and the ability to lead a team are essential.
Experience Required
Minimum 5 year(s)
Customer Service Adviser at The Cooperative Bank
Leek, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Advisor at Harvest Healthcare
Rotherham S60 1BW, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer Service Advisor at Lindsay Auto Body
Columbus, OH 43232, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Advisor at Scania
Hull, England, United Kingdom - Full Time
Skills Needed
Customer Interaction, Relationship Building, Administrative Tasks, Scheduling, Coordination, Job Card Processing, Account Checking, Customer Updates, Time Management, Communication, Problem Solving, Organizational Skills, Initiative, Professionalism, Efficiency, Service Orientation
Specialization
The ideal candidate should have a passion for delivering first-class service and an organized approach to work. Initiative and the ability to work independently are also important.
Customer Service Adviser at Danske Bank
Belfast, Northern Ireland, United Kingdom - Full Time
Skills Needed
Adjustments, Jumpstart
Qualification
Graduate
Customer Service Advisor at SGS
Galway, County Galway, Ireland - Full Time
Skills Needed
Computer Skills
Specialization
Leaving certificate and/or fetac 5 skills certificate
Qualification
Trade Certificate
Experience Required
Minimum 1 year(s)
Customer Service Officer at Senior Leadership InfraBuild
Helensvale, Queensland, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Customer Service Manager at Vistry Group PLC
, England, United Kingdom - Full Time
Skills Needed
Customer Service Excellence, Complex Customer Complaint Resolution, Analytical Skills, Oral Communication Skills, Written Communication Skills, Relationship Building, Attention To Detail, Time Management, Planning Skills, Prioritisation Skills, Driving License, Excel, Microsoft Word, Outlook
Specialization
Candidates should demonstrate a proactive approach with strong analytical and communication skills, and the ability to build positive relationships. A background in construction or housebuilding is desirable, along with knowledge of NHBC guidelines.
Experience Required
Minimum 5 year(s)
Customer Service Manager at Next Plc
Leicester LE3 1UF, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Advisor at ArvatoConnect
NUTN, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Advisor at Experian Information Solutions
Nottingham, England, United Kingdom - Full Time
Skills Needed
Customer Experience
Qualification
Graduate
Customer Service Advisor at Ellis Mason
Hitchin, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Officer at Fujifilm
New South Wales, NSW, Australia - Full Time
Skills Needed
Spreadsheets, Invoicing, Collaborative Environment, Microsoft Excel
Qualification
Graduate
Customer Service Advisor at EE
Cardiff, Wales, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Advisor at EE
Cardiff, Wales, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Cashier/Customer Service at The Stone Crock Inc
St. Jacobs, ON, Canada - Full Time
Skills Needed
Transaction Processing, Customer Service, Communication Skills, Time Management
Qualification
Graduate
Customer Service Officer at Alphabe Insight Inc
Cleveland, Ohio, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Microsoft Office, Problem Solving, Attention To Detail, Customer Management Software
Specialization
A high school diploma is required, with an associate's or bachelor's degree preferred. Candidates should have 1-2 years of customer service experience and strong communication skills.
Customer Service Advisor at Falcon Foodservice Equipment
Stirling FK9 5PY, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Advisor at Sycous Limited
Leeds LS2 7EA, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Manager at Great Day Improvements
Macedonia, Ohio, United States -
Full Time

Start Date

Immediate

Expiry Date

14 Jan, 26

Salary

60000.0

Posted On

17 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Leadership, Customer Service, Manufacturing, Problem-Solving, Communication, Data Analysis, Team Management, ERP Systems, Training, Process Improvement, Critical Thinking, Multi-tasking, Detail-Oriented, Budgeting, Lean Six Sigma, Time Management

Industry

Construction

Description
Overview Great Day Improvements Manufacturing (Macedonia, OH) - Customer Service Manager As of the Customer Service Manager (CSM), you will be the voice of the division in their customer success role. The CSM must drive themselves and their team to have the commitment necessary to achieve a high level of success in their objectives. The ideal candidate for this role must have proven leadership, manufacturing acumen, a passion for people development, and a commitment to customer service.support the activities (day-to-day and development) of all individuals working within their designated area of responsibility. Pay range: $54,000.00 - $60,000.00 per year Responsibilities · Provide leadership, technical oversight, general direction, scheduling, decision-making, and problem-solving capabilities for themselves, their teams, and our customers. · Interface with cross-functional organizational teams and key stakeholders to ensure that customer needs and regulatory requirements are met or exceeded. · Keep abreast and identify new market trends and opportunities to leverage new / emerging technologies or products to provide a higher level of service to drive deeper account penetration and overall revenue growth. · Serves as escalation point for customer issues ensuring they are resolved as quickly and efficiently as possible, leveraging resources across the division as necessary. · Serves as a principal trainer for customers’ orders management using the ERP system (FeneVision), · Cooperates and partners with Accounts Receivable, Logistics, Transportation, and Shipping to resolve any issues for customers, with the ultimate goal of on-time order delivery. · On a daily basis, check backorders for direct reports to ensure timely processing. · Cooperates with the Senior Manager on new initiatives and consistently identifies areas for improvement and development to meet future business needs. · Meets regularly with the Customer Service Team to focus on KPIs; identifies opportunities for ongoing training; provides or facilitates development and skill-set enhancement training for team members; mentors and fosters the growth of team members. · Direct supervise and evaluate the Customer Service team’s performance reviews and overall team effectiveness with upper management. · Help the Customer Service team with challenging customer service issues. · Improve current operational systems and processes to increase effectiveness and efficiency. · Create and implement processes to eliminate errors, poor quality and/or time delays. · Recruiting, hiring, onboarding, recognizing, and training (new and ongoing) employees. · Interface with cross-functional organizational teams and key stakeholders to ensure that customers and regulatory requirements are met or exceeded. · Participates in internal management meetings and other interdepartmental operations meetings. · Other duties as assigned. Qualifications · Bachelor’s degree from an accredited four-year college or university in Business Management, Manufacturing, or related field. · Five (5) plus years of customer service experience with increasing responsibilities or supervisory experience is required. · Experience in a manufacturing environment preferred. · Lean Six Sigma is a plus. · Able to occasionally lift up to 20 lbs. · Knowledge of customer needs assessments, meeting service quality standards, and customer satisfaction evaluation. · Excellent verbal and written communication skills. · Ability to Drive change, be action-oriented, persistent, and willing to put in more effort when encountering setbacks. · Innovative customer service initiatives by analyzing data. · Ability to multi-task. · Ability to maintain composure under pressure. · Detail-oriented individual with experience in customer service and data entry. · Problem-solving and analytical ability as it relates to resolving customer issues. · Use Critical thinking to identify strengths and weaknesses of solutions to problems. · Strong computer background with a working knowledge of Microsoft Office packages, including Outlook. · Ability to work independently without the need for daily direct management. · Ability to lead a team and hold individuals accountable for advancing division and corporate goals. · Financial budgeting and reporting GDI is an Equal Employment Opportunity Employer #INDGDIM

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Responsibilities
The Customer Service Manager will provide leadership and direction for the customer service team, ensuring customer needs are met and issues are resolved efficiently. They will also focus on team development and operational improvements to enhance service quality and efficiency.
Customer Service Manager at Great Day Improvements
Macedonia, Ohio, United States - Full Time
Skills Needed
Leadership, Customer Service, Manufacturing, Problem Solving, Communication, Data Analysis, Team Management, Erp Systems, Training, Process Improvement, Critical Thinking, Multi Tasking, Detail Oriented, Budgeting, Lean Six Sigma, Time Management
Specialization
Candidates must have a bachelor's degree in a relevant field and at least five years of customer service experience, preferably in a manufacturing environment. Strong communication skills and the ability to lead a team are essential.
Experience Required
Minimum 5 year(s)
Customer Service Adviser at The Cooperative Bank
Leek, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Advisor at Harvest Healthcare
Rotherham S60 1BW, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer Service Advisor at Lindsay Auto Body
Columbus, OH 43232, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Advisor at Scania
Hull, England, United Kingdom - Full Time
Skills Needed
Customer Interaction, Relationship Building, Administrative Tasks, Scheduling, Coordination, Job Card Processing, Account Checking, Customer Updates, Time Management, Communication, Problem Solving, Organizational Skills, Initiative, Professionalism, Efficiency, Service Orientation
Specialization
The ideal candidate should have a passion for delivering first-class service and an organized approach to work. Initiative and the ability to work independently are also important.
Customer Service Adviser at Danske Bank
Belfast, Northern Ireland, United Kingdom - Full Time
Skills Needed
Adjustments, Jumpstart
Qualification
Graduate
Customer Service Advisor at SGS
Galway, County Galway, Ireland - Full Time
Skills Needed
Computer Skills
Specialization
Leaving certificate and/or fetac 5 skills certificate
Qualification
Trade Certificate
Experience Required
Minimum 1 year(s)
Customer Service Officer at Senior Leadership InfraBuild
Helensvale, Queensland, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Customer Service Manager at Vistry Group PLC
, England, United Kingdom - Full Time
Skills Needed
Customer Service Excellence, Complex Customer Complaint Resolution, Analytical Skills, Oral Communication Skills, Written Communication Skills, Relationship Building, Attention To Detail, Time Management, Planning Skills, Prioritisation Skills, Driving License, Excel, Microsoft Word, Outlook
Specialization
Candidates should demonstrate a proactive approach with strong analytical and communication skills, and the ability to build positive relationships. A background in construction or housebuilding is desirable, along with knowledge of NHBC guidelines.
Experience Required
Minimum 5 year(s)
Customer Service Manager at Next Plc
Leicester LE3 1UF, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Advisor at ArvatoConnect
NUTN, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Advisor at Experian Information Solutions
Nottingham, England, United Kingdom - Full Time
Skills Needed
Customer Experience
Qualification
Graduate
Customer Service Advisor at Ellis Mason
Hitchin, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Officer at Fujifilm
New South Wales, NSW, Australia - Full Time
Skills Needed
Spreadsheets, Invoicing, Collaborative Environment, Microsoft Excel
Qualification
Graduate
Customer Service Advisor at EE
Cardiff, Wales, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Advisor at EE
Cardiff, Wales, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Cashier/Customer Service at The Stone Crock Inc
St. Jacobs, ON, Canada - Full Time
Skills Needed
Transaction Processing, Customer Service, Communication Skills, Time Management
Qualification
Graduate
Customer Service Officer at Alphabe Insight Inc
Cleveland, Ohio, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Microsoft Office, Problem Solving, Attention To Detail, Customer Management Software
Specialization
A high school diploma is required, with an associate's or bachelor's degree preferred. Candidates should have 1-2 years of customer service experience and strong communication skills.
Customer Service Advisor at Falcon Foodservice Equipment
Stirling FK9 5PY, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Advisor at Sycous Limited
Leeds LS2 7EA, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate