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Customer Support Vacancies Jobs in UAE

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Customer Experience Officer at VAM Systems
Sharjah, Sharjah Emirate, United Arab Emirates - Full Time
Skills Needed
Customer Experience, Complaints Handling, Quality Assurance, Data Entry, System Updates, Monitoring, Coordination, Communication Skills, Multitasking, Banking Experience, Process Improvement, Mena Market Knowledge, English Proficiency, Arabic Proficiency
Specialization
A minimum of 2 years’ experience in a similar role is required. Outstanding written and verbal communication skills in English and Arabic are mandatory.
Experience Required
Minimum 2 year(s)
IT Support Engineer (UAE National) at AWR Career Site
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Help Desk Support, Problem Resolution, Service Desk Management, Software Installation, Configuration Management, Inventory Management, Documentation, Reporting, It Support, Hardware Certification, Itil Certification, End User Support, Technical Support, Customer Service, Communication, Teamwork
Specialization
Candidates should have a BSc in Computer Science and at least 4 years of experience in IT. Certifications such as A+ and ITIL are preferred.
Experience Required
Minimum 2 year(s)
Officer - Outstation Sales Support at flydubai
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Analytical Support, Coordination, Administrative Support, Performance Monitoring, Data Analysis, Customer Focus, Effective Communication, Teamwork, Resilience, Flexibility, Advanced Excel, Power Bi, Sales Operations, Compliance, Logistics Management, Problem Solving
Specialization
Candidates should have a Bachelor's degree in a relevant field and 2-4 years of experience in an administrative or analytical support role. Proficiency in Advanced Excel or Power BI is advantageous, along with strong communication and teamwork skills.
Experience Required
Minimum 2 year(s)
IT Support Engineer (UAE National) at Al Rostamani Group of Companies LLC
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Technical Support, Hardware, It Infrastructure, Communication, Team Player, Troubleshooting, Active Directory, Microsoft Exchange, Itil Awareness
Specialization
Candidates should have a Bachelor Degree in any field along with computer-related certificates. Additionally, 1 to 3 years of experience in technical support and solid experience with hardware is required.
Customer Service Team Leader at Ghobash Group
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Team Leadership, Technical Support, Problem Resolution, Hardware Installation, Preventive Maintenance, Customer Support, Analytical Skills, Communication Skills, Diebold Nixdorf Hardware, Mentoring, Organizational Skills, Compliance, Service Delivery, Performance Monitoring, Escalation Management, Workshop Management
Specialization
Candidates should have a bachelor's degree in a relevant field and 6-7 years of experience in hardware support within the BFSI sector. Familiarity with Diebold Nixdorf hardware and strong leadership skills are essential.
Experience Required
Minimum 5 year(s)
Customer Service Team Leader at Rotork Controls
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Service, Team Leadership, Technical Knowledge, Coaching, Training, Development, Sales, Problem Solving, Interpersonal Skills, Stakeholder Communication, Multitasking, Erp Systems, Pneumatic Products, Hydraulic Products, Order Processing, Quotation Fulfilment
Specialization
Candidates should have over 3 years of experience in a technical customer service environment and possess strong management skills. A good understanding of pneumatic or hydraulic engineered products and experience with ERP systems is also required.
Experience Required
Minimum 5 year(s)
SENIOR EXECUTIVE - QUALITY & SUPPORT at DP World
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Cafm System Management, Iot Operations, Digital Solutions, Utility Bill Management, Sharepoint, Power Bi, Performance Reporting, System Functionality Monitoring, Compliance, Iso 9001, Team Support, Project Implementation, Process Improvement, Ad Hoc Responsibilities
Specialization
Candidates should have experience in system management, performance reporting, and compliance processes. Strong skills in digital solutions and team development are also essential.
Experience Required
Minimum 5 year(s)
SUPPORT CRAFT ELECTRICAL TECHNICIAN at NMDC Careers
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Troubleshooting, Power Systems, Control Systems, Marine Vessels, Control Panels, Plc Systems, Electronic Diagnostics, Maintenance, Caterpillar Marine Engines
Specialization
Candidates should have experience with electronic diagnostics and maintenance of Caterpillar marine engines. A strong background in marine electrical systems is preferred.
Experience Required
Minimum 2 year(s)
Senior Customer Success Manager at MONGODB INC
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Success, Account Management, Client Services, Technical Aptitude, Autonomy, Entrepreneurial Mindset, Collaboration, Database Technology, Cloud Technology, Infrastructure Technology, Fluency In Turkish, Strategic Advisory, Problem Solving, Account Planning, Executive Communication, Feedback Collection
Specialization
Candidates should have over 7 years of experience in customer-centric roles and a passion for advocating on behalf of customers. A strong technical background and the ability to work autonomously are also essential.
Experience Required
Minimum 10 year(s)
Customer Service Representative at Avery Dennison
Jebel Ali, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Service, Order Processing, Complaint Resolution, Communication Skills, Data Entry, Organizational Skills, Negotiation, Technical Recommendations, Supply Chain Management, Account Management, Sales Support, Problem Solving, Team Collaboration, Pricing Integrity, Logistics Coordination, Training Participation
Specialization
A degree or equivalent diploma is required, along with 2-3 years of customer service experience. Strong communication, organizational skills, and proficiency in applicable computer systems are essential.
Experience Required
Minimum 2 year(s)
Customer Service Representative at Apparel Group
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Inquiry Resolution, Order Management Support, Feedback And Escalation, Database Management, Policy And Product Knowledge, Strong Phone Contact Handling Skills, Active Listening, Familiarity With Crm Systems, Excellent Communication Skills, Presentation Skills, Multitasking, Time Management, Empathy, Customer Oriented Attitude, Teamwork, Professionalism Under Pressure
Specialization
Candidates should have a high school diploma or equivalent, with customer support experience preferred. Strong communication skills and the ability to manage time effectively are essential.
Customer Service Representative at Avery Dennison
Jebel Ali, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Service, Order Processing, Complaint Resolution, Communication Skills, Data Entry, Organizational Skills, Negotiation, Technical Recommendations, Supply Chain Management, Account Management, Sales Support, Problem Solving, Team Collaboration, Pricing Integrity, Logistics Coordination, Training Participation
Specialization
A degree or equivalent diploma is required, along with 2-3 years of customer service experience. Strong communication, organizational skills, and proficiency in applicable computer systems are essential.
Experience Required
Minimum 2 year(s)
Customer Service Representative at Avery Dennison
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Service, Order Processing, Complaint Resolution, Communication Skills, Data Entry, Organizational Skills, Negotiation, Technical Recommendations, Supply Chain Management, Account Management, Pricing Integrity, Sales Support, Logistics Coordination, Problem Solving, Follow Up Skills, Team Collaboration
Specialization
A degree or equivalent diploma is required, along with 2-3 years of customer service experience. Strong communication, organizational, and data entry skills are essential for this role.
Experience Required
Minimum 2 year(s)
Customer Service Representative at Burjline Builders
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Service, Telesales, Gaming, Fintech, Communication, Problem Solving, Excel, Data Entry
Specialization
Previous customer service or telesales experience preferred, with fluency in Gujarati, Telugu, Kannada, and Hindi mandatory. Strong communication and problem-solving skills are essential.
Customer Service Representative at AWR Career Site
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Service, Communication, Coordination, Training, Relationship Building, Problem Solving, Time Management, Vehicle Management, Workshop Coordination, Email Communication, Phone Support, Driver Productivity, Fleet Reconciliation, Breakdown Assistance, Service Booking, Quality Maintenance
Specialization
The position requires a minimum educational qualification of +2/Degree. Experience in customer service and vehicle management is preferred.
Customer Service Representative at Avery Dennison
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Service, Order Processing, Complaint Resolution, Communication Skills, Data Entry, Organizational Skills, Negotiation, Technical Recommendations, Supply Chain Management, Account Management, Marketing Programs, Problem Solving, Team Collaboration, Pricing Integrity, Follow Up Skills, Logistics Coordination
Specialization
A degree or equivalent diploma is required, along with 2-3 years of customer service experience. Strong communication, organizational skills, and proficiency in applicable computer systems are essential.
Experience Required
Minimum 2 year(s)
IT Support Engineer- Immediate joiners at Meraki Group
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
It Support, Server Support, Network Support, Active Directory, Office 365, End User Support, Troubleshooting, Documentation, Communication, Windows 10, Windows Server, Vlans, Cisco, Hp, Anydesk, Teamviewer
Specialization
Candidates should have 2-5 years of hands-on IT support experience and a good understanding of Windows environments. Strong troubleshooting skills and a patient, solution-focused mindset are essential.
Experience Required
Minimum 2 year(s)
Team Leader-PF/ AF Support(Outsource) at ADIB Candidate Experience site
, , United Arab Emirates - Full Time
Skills Needed
Leadership, Team Management, Operational Efficiency, Quality Control, Communication Skills, Problem Solving, Negotiation, Interpersonal Skills, Planning, Multitasking, Reporting, Governance, Audit Compliance, Disbursement Processing, Documentation Management, Performance Tracking
Specialization
A Bachelor's or Master's degree in business administration, finance, or a related field is required. Candidates should have 5-10 years of relevant experience and strong communication and problem-solving skills.
Experience Required
Minimum 5 year(s)
Customer Journey Strategy Manager at Etihad Airways Australia
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Customer Experience, Strategy, Change Management, Aviation, Hospitality, Travel Industries, Journey Mapping, Performance Tracking, Kpi Definition, Predictive Analytics, Personalization, Segmentation, Industry Trends, Innovative Technologies, Mural
Specialization
Candidates should have over 7 years of experience in customer experience, strategy, or change management, particularly in aviation, hospitality, or travel industries. A strong understanding of personalization, segmentation, and predictive analytics is essential.
Experience Required
Minimum 10 year(s)
Client Success & Trading Support - Dubai at Greenfix Property Care
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Client Interaction, Relationship Management, Technical Support, Troubleshooting, Api Connectivity, Organizational Skills, Multitasking, Adaptability, Communication Skills, Education, Quality Assurance, Trading Products, Algorithmic Trading, Financial Markets, Customer Support, Problem Solving
Specialization
Candidates should have 2-4 years of experience in finance or crypto, with strong technical troubleshooting skills. Excellent communication and organizational abilities are essential for this client-facing role.
Experience Required
Minimum 2 year(s)
Customer Experience Officer at VAM Systems
Sharjah, Sharjah Emirate, United Arab Emirates -
Full Time

Start Date

Immediate

Expiry Date

19 Jan, 26

Salary

0.0

Posted On

21 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Experience, Complaints Handling, Quality Assurance, Data Entry, System Updates, Monitoring, Coordination, Communication Skills, Multitasking, Banking Experience, Process Improvement, MENA Market Knowledge, English Proficiency, Arabic Proficiency

Industry

IT Services and IT Consulting

Description
Job Description We are currently looking Customer Experience Officer for our UAE operations with the following terms & conditions. Job Purpose: To provide end-to-end operational and administrative support for the Customer Experience Department by executing manual, process-driven tasks related to complaints handling, quality assurance, reporting, and documentation. The role ensures accurate data entry, system updates, monitoring, and coordination across multiple channels to maintain compliance and enhance efficiency. Minimum Qualification & Experience • A minimum of 2 years’ experience in a similar role. • Outstanding written and verbal communication skills. • Must be able to multitask and work well under pressure. • Banking experience desirable. • Knowledge of the local and MENA markets is desirable. • Areas of Competency • Excellent oral and written skills in English and Arabic is a mandate for this position. • Experience in delivering customer journeys process improvement initiatives in Banks or Financial sector. Areas of Competency • Excellent oral and written skills in English and Arabic is a mandate for this position. • Experience in delivering customer journeys process improvement initiatives in Banks or Financial sector. Joining time frame: 2 weeks (maximum 1 month)
Responsibilities
Provide operational and administrative support for the Customer Experience Department. Execute tasks related to complaints handling, quality assurance, reporting, and documentation.
Customer Experience Officer at VAM Systems
Sharjah, Sharjah Emirate, United Arab Emirates - Full Time
Skills Needed
Customer Experience, Complaints Handling, Quality Assurance, Data Entry, System Updates, Monitoring, Coordination, Communication Skills, Multitasking, Banking Experience, Process Improvement, Mena Market Knowledge, English Proficiency, Arabic Proficiency
Specialization
A minimum of 2 years’ experience in a similar role is required. Outstanding written and verbal communication skills in English and Arabic are mandatory.
Experience Required
Minimum 2 year(s)
IT Support Engineer (UAE National) at AWR Career Site
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Help Desk Support, Problem Resolution, Service Desk Management, Software Installation, Configuration Management, Inventory Management, Documentation, Reporting, It Support, Hardware Certification, Itil Certification, End User Support, Technical Support, Customer Service, Communication, Teamwork
Specialization
Candidates should have a BSc in Computer Science and at least 4 years of experience in IT. Certifications such as A+ and ITIL are preferred.
Experience Required
Minimum 2 year(s)
Officer - Outstation Sales Support at flydubai
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Analytical Support, Coordination, Administrative Support, Performance Monitoring, Data Analysis, Customer Focus, Effective Communication, Teamwork, Resilience, Flexibility, Advanced Excel, Power Bi, Sales Operations, Compliance, Logistics Management, Problem Solving
Specialization
Candidates should have a Bachelor's degree in a relevant field and 2-4 years of experience in an administrative or analytical support role. Proficiency in Advanced Excel or Power BI is advantageous, along with strong communication and teamwork skills.
Experience Required
Minimum 2 year(s)
IT Support Engineer (UAE National) at Al Rostamani Group of Companies LLC
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Technical Support, Hardware, It Infrastructure, Communication, Team Player, Troubleshooting, Active Directory, Microsoft Exchange, Itil Awareness
Specialization
Candidates should have a Bachelor Degree in any field along with computer-related certificates. Additionally, 1 to 3 years of experience in technical support and solid experience with hardware is required.
Customer Service Team Leader at Ghobash Group
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Team Leadership, Technical Support, Problem Resolution, Hardware Installation, Preventive Maintenance, Customer Support, Analytical Skills, Communication Skills, Diebold Nixdorf Hardware, Mentoring, Organizational Skills, Compliance, Service Delivery, Performance Monitoring, Escalation Management, Workshop Management
Specialization
Candidates should have a bachelor's degree in a relevant field and 6-7 years of experience in hardware support within the BFSI sector. Familiarity with Diebold Nixdorf hardware and strong leadership skills are essential.
Experience Required
Minimum 5 year(s)
Customer Service Team Leader at Rotork Controls
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Service, Team Leadership, Technical Knowledge, Coaching, Training, Development, Sales, Problem Solving, Interpersonal Skills, Stakeholder Communication, Multitasking, Erp Systems, Pneumatic Products, Hydraulic Products, Order Processing, Quotation Fulfilment
Specialization
Candidates should have over 3 years of experience in a technical customer service environment and possess strong management skills. A good understanding of pneumatic or hydraulic engineered products and experience with ERP systems is also required.
Experience Required
Minimum 5 year(s)
SENIOR EXECUTIVE - QUALITY & SUPPORT at DP World
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Cafm System Management, Iot Operations, Digital Solutions, Utility Bill Management, Sharepoint, Power Bi, Performance Reporting, System Functionality Monitoring, Compliance, Iso 9001, Team Support, Project Implementation, Process Improvement, Ad Hoc Responsibilities
Specialization
Candidates should have experience in system management, performance reporting, and compliance processes. Strong skills in digital solutions and team development are also essential.
Experience Required
Minimum 5 year(s)
SUPPORT CRAFT ELECTRICAL TECHNICIAN at NMDC Careers
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Troubleshooting, Power Systems, Control Systems, Marine Vessels, Control Panels, Plc Systems, Electronic Diagnostics, Maintenance, Caterpillar Marine Engines
Specialization
Candidates should have experience with electronic diagnostics and maintenance of Caterpillar marine engines. A strong background in marine electrical systems is preferred.
Experience Required
Minimum 2 year(s)
Senior Customer Success Manager at MONGODB INC
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Success, Account Management, Client Services, Technical Aptitude, Autonomy, Entrepreneurial Mindset, Collaboration, Database Technology, Cloud Technology, Infrastructure Technology, Fluency In Turkish, Strategic Advisory, Problem Solving, Account Planning, Executive Communication, Feedback Collection
Specialization
Candidates should have over 7 years of experience in customer-centric roles and a passion for advocating on behalf of customers. A strong technical background and the ability to work autonomously are also essential.
Experience Required
Minimum 10 year(s)
Customer Service Representative at Avery Dennison
Jebel Ali, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Service, Order Processing, Complaint Resolution, Communication Skills, Data Entry, Organizational Skills, Negotiation, Technical Recommendations, Supply Chain Management, Account Management, Sales Support, Problem Solving, Team Collaboration, Pricing Integrity, Logistics Coordination, Training Participation
Specialization
A degree or equivalent diploma is required, along with 2-3 years of customer service experience. Strong communication, organizational skills, and proficiency in applicable computer systems are essential.
Experience Required
Minimum 2 year(s)
Customer Service Representative at Apparel Group
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Inquiry Resolution, Order Management Support, Feedback And Escalation, Database Management, Policy And Product Knowledge, Strong Phone Contact Handling Skills, Active Listening, Familiarity With Crm Systems, Excellent Communication Skills, Presentation Skills, Multitasking, Time Management, Empathy, Customer Oriented Attitude, Teamwork, Professionalism Under Pressure
Specialization
Candidates should have a high school diploma or equivalent, with customer support experience preferred. Strong communication skills and the ability to manage time effectively are essential.
Customer Service Representative at Avery Dennison
Jebel Ali, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Service, Order Processing, Complaint Resolution, Communication Skills, Data Entry, Organizational Skills, Negotiation, Technical Recommendations, Supply Chain Management, Account Management, Sales Support, Problem Solving, Team Collaboration, Pricing Integrity, Logistics Coordination, Training Participation
Specialization
A degree or equivalent diploma is required, along with 2-3 years of customer service experience. Strong communication, organizational skills, and proficiency in applicable computer systems are essential.
Experience Required
Minimum 2 year(s)
Customer Service Representative at Avery Dennison
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Service, Order Processing, Complaint Resolution, Communication Skills, Data Entry, Organizational Skills, Negotiation, Technical Recommendations, Supply Chain Management, Account Management, Pricing Integrity, Sales Support, Logistics Coordination, Problem Solving, Follow Up Skills, Team Collaboration
Specialization
A degree or equivalent diploma is required, along with 2-3 years of customer service experience. Strong communication, organizational, and data entry skills are essential for this role.
Experience Required
Minimum 2 year(s)
Customer Service Representative at Burjline Builders
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Service, Telesales, Gaming, Fintech, Communication, Problem Solving, Excel, Data Entry
Specialization
Previous customer service or telesales experience preferred, with fluency in Gujarati, Telugu, Kannada, and Hindi mandatory. Strong communication and problem-solving skills are essential.
Customer Service Representative at AWR Career Site
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Service, Communication, Coordination, Training, Relationship Building, Problem Solving, Time Management, Vehicle Management, Workshop Coordination, Email Communication, Phone Support, Driver Productivity, Fleet Reconciliation, Breakdown Assistance, Service Booking, Quality Maintenance
Specialization
The position requires a minimum educational qualification of +2/Degree. Experience in customer service and vehicle management is preferred.
Customer Service Representative at Avery Dennison
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Service, Order Processing, Complaint Resolution, Communication Skills, Data Entry, Organizational Skills, Negotiation, Technical Recommendations, Supply Chain Management, Account Management, Marketing Programs, Problem Solving, Team Collaboration, Pricing Integrity, Follow Up Skills, Logistics Coordination
Specialization
A degree or equivalent diploma is required, along with 2-3 years of customer service experience. Strong communication, organizational skills, and proficiency in applicable computer systems are essential.
Experience Required
Minimum 2 year(s)
IT Support Engineer- Immediate joiners at Meraki Group
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
It Support, Server Support, Network Support, Active Directory, Office 365, End User Support, Troubleshooting, Documentation, Communication, Windows 10, Windows Server, Vlans, Cisco, Hp, Anydesk, Teamviewer
Specialization
Candidates should have 2-5 years of hands-on IT support experience and a good understanding of Windows environments. Strong troubleshooting skills and a patient, solution-focused mindset are essential.
Experience Required
Minimum 2 year(s)
Team Leader-PF/ AF Support(Outsource) at ADIB Candidate Experience site
, , United Arab Emirates - Full Time
Skills Needed
Leadership, Team Management, Operational Efficiency, Quality Control, Communication Skills, Problem Solving, Negotiation, Interpersonal Skills, Planning, Multitasking, Reporting, Governance, Audit Compliance, Disbursement Processing, Documentation Management, Performance Tracking
Specialization
A Bachelor's or Master's degree in business administration, finance, or a related field is required. Candidates should have 5-10 years of relevant experience and strong communication and problem-solving skills.
Experience Required
Minimum 5 year(s)
Customer Journey Strategy Manager at Etihad Airways Australia
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Customer Experience, Strategy, Change Management, Aviation, Hospitality, Travel Industries, Journey Mapping, Performance Tracking, Kpi Definition, Predictive Analytics, Personalization, Segmentation, Industry Trends, Innovative Technologies, Mural
Specialization
Candidates should have over 7 years of experience in customer experience, strategy, or change management, particularly in aviation, hospitality, or travel industries. A strong understanding of personalization, segmentation, and predictive analytics is essential.
Experience Required
Minimum 10 year(s)
Client Success & Trading Support - Dubai at Greenfix Property Care
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Client Interaction, Relationship Management, Technical Support, Troubleshooting, Api Connectivity, Organizational Skills, Multitasking, Adaptability, Communication Skills, Education, Quality Assurance, Trading Products, Algorithmic Trading, Financial Markets, Customer Support, Problem Solving
Specialization
Candidates should have 2-4 years of experience in finance or crypto, with strong technical troubleshooting skills. Excellent communication and organizational abilities are essential for this client-facing role.
Experience Required
Minimum 2 year(s)