The Pepperstone story started in 2010. We know what it’s like to trade the world’s markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech, we’re digital, nimble, connected, and united in our vision to create a better way to trade.
We thrive on progress – for our clients and for ourselves. Our organisational culture is ever-evolving, vibrant, diverse, global, and results-focused. You’ll find our 550+ team currently across 11 locations and 9 time zones.

As a pivotal point of contact for potential Pepperstone clients, Account Managers play a crucial role in our growth.
Your main objectives will revolve around transforming leads into active accounts, guiding them through the funding process, and facilitating their first steps into trading.
After they start trading, you will take the reins in nurturing the client relationship during the crucial initial phase.

As our Account Manager, your key responsibilities inlcude:

• Effectively manage leads
• Convert leads to traded clients
• Assist clients with funding
• Assist clients with their trade related queries
• Effectively manage relationships with existing clients
• Assist your colleagues in a team basis anyway necessary
• Always adhere to compliance requirements
• Collaborate with other key internal departments, particularly operations and support
• Suggest innovation and improvement to the customer experience where necessary