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Software Engineer III at Pearson PlcWestminster
, , Sri Lanka - Full Time
Skills Needed
Java, Spring Boot, Rest Apis, Microservices Architecture, Aws, Nosql, Ci/Cd, Docker, Kubernetes, Ai/Ml Integration, Ocr, Nlp, Distributed Systems, Platform Engineering, Agile, Backend Development
Specialization
Requires a Bachelor's degree in Computer Science or a related field with strong hands-on experience in Java, Spring Boot, and AWS. Candidates should be proficient in microservices architecture, REST APIs, and DevOps practices.
Experience Required
Minimum 5 year(s)
Test Administrator (Perth, AU) (25147) at Pearson PlcWestminster
Perth, Western Australia, Australia - Full Time
Skills Needed
Customer Service, Exam Proctoring, Invigilation, Microsoft Word, Microsoft Excel, Microsoft Outlook, Problem Solving, Communication Skills, Detail Oriented, Technical Troubleshooting
Specialization
A high school diploma is required, and at least one year of customer service experience is preferred. Candidates must be comfortable in a quiet environment and possess basic to intermediate Microsoft Office skills.
Team Manager, Payroll at Pearson PlcWestminster
, , United Kingdom - Full Time
Skills Needed
Multinational Payroll Operations, European Payroll Governance, Uk Employment Tax, Operational Transformation, Vendor Management, Stakeholder Management, Change Leadership, Risk Management, Compliance, Process Optimization, Ai Readiness Strategies, Audit Readiness, Strategic Leadership, Operational Resilience, Governance, Matrix Organization Management
Specialization
Requires significant experience leading complex multinational payroll operations in Europe with a strong understanding of regional governance and UK employment tax. Candidates should have a proven track record in operational transformation and managing outsourced vendor models within matrixed organizations.
Experience Required
Minimum 10 year(s)
Test Center Administrator - Fairfield, CA ( Temp ) at Pearson PlcWestminster
Fairfield, California, United States - Full Time
Skills Needed
Customer Service, Exam Proctoring, Invigilation, Technical Troubleshooting, Microsoft Word, Microsoft Excel, Microsoft Outlook, Candidate Verification, Policy Compliance
Specialization
A high school diploma is required, with a preference for candidates having customer service and exam proctoring experience. Applicants must be flexible with their schedule and possess basic proficiency in Microsoft Office.
Test Centre Administrator (Horley, Surrey, UK) (24224) at Pearson PlcWestminster
Horley, England, United Kingdom - Full Time
Skills Needed
Admin Experience, Customer Service, Attention To Detail, Multi Tasking, Microsoft Office, Proctoring, Technical Troubleshooting, Housekeeping
Specialization
Candidates should have admin or customer-facing experience and be comfortable working in a busy environment. Flexibility to work varied shifts and strong attention to detail are essential.
Test Center Administrator at Pearson PlcWestminster
Independence, Ohio, United States - Full Time
Skills Needed
Exam Proctoring, Customer Service, Technical Troubleshooting, Microsoft Word, Microsoft Excel, Microsoft Outlook, Candidate Verification, Policy Compliance
Specialization
A high school diploma is required, with a preference for candidates having customer service or exam proctoring experience. Applicants must be flexible with scheduling and possess basic proficiency in Microsoft Office.
Test Centre Administrator (Dundee, UK) at Pearson PlcWestminster
, Scotland, United Kingdom - Full Time
Skills Needed
Customer Service, Exam Proctoring, Identity Verification, Technical Troubleshooting, Attention To Detail, Microsoft Word, Microsoft Excel, Microsoft Outlook, Time Management, Security Compliance
Specialization
Applicants must have school qualifications in English and Maths and be flexible to work various shifts, including weekends. Proficiency in Microsoft Office and the ability to maintain a quiet, professional environment are highly desired.
Advanced Associate, Customer Service at Pearson PlcWestminster
Noida, Uttar Pradesh, India - Full Time
Skills Needed
Customer Service, Professional Communication, Problem Solving, Conflict Management, Time Management, Microsoft Office Suite, Interpersonal Skills, Coaching, Attention To Detail, Organization Skills, Multitasking, Investigation
Specialization
A high school diploma is required, while a bachelor's degree and 3+ years of customer service experience are preferred. Candidates should possess strong communication skills and the ability to handle ambiguity in a professional manner.
Experience Required
Minimum 2 year(s)
Test Administrator (Sydney, AU) (25047) at Pearson PlcWestminster
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Exam Proctoring, Invigilation, Microsoft Word, Microsoft Excel, Microsoft Outlook, Problem Solving, Communication Skills, Detail Oriented, Technical Troubleshooting
Specialization
A high school diploma is required, and at least one year of customer service experience is preferred. Candidates must be comfortable in a quiet environment and capable of lifting up to 20lbs.
Test Center Administrator (Manchester) at Pearson PlcWestminster
Manchester, England, United Kingdom - Full Time
Skills Needed
Customer Service, Exam Proctoring, Invigilation, Microsoft Word, Microsoft Excel, Microsoft Outlook, Attention To Detail, Technical Troubleshooting, Identity Verification, Security Compliance
Specialization
Applicants must have school qualifications in English and Maths and be flexible to work various shifts, including weekends. Proficiency in Microsoft Office and the ability to maintain a quiet, professional environment are highly desired.
Specialist, Service Management at Pearson PlcWestminster
, , United States - Full Time
Skills Needed
Google Workspace For Education, Microsoft Azure, Microsoft Entra Id, Microsoft Endpoint Manager, Active Directory, Chromeos Management, Intune, Windows Server Administration, Powershell, Azure Cli, Dns/Dhcp, Identity And Access Management, Systems Engineering, It Operations, Incident Resolution, Technical Documentation
Specialization
Requires a bachelor's degree or equivalent experience with 3-5 years of IT systems administration in a large enterprise. Candidates must have hands-on experience in at least two key areas: Google Workspace, Azure/Entra ID, Endpoint Manager, or Active Directory.
Experience Required
Minimum 2 year(s)
Test Center Administrator (Manchester) at Pearson PlcWestminster
Manchester, England, United Kingdom - Full Time
Skills Needed
Customer Service, Exam Proctoring, Identification Verification, Technical Troubleshooting, Attention To Detail, Microsoft Word, Microsoft Excel, Microsoft Outlook, Time Management, Security Compliance
Specialization
Applicants must have school qualifications in English and Maths and be flexible to work various shifts, including weekends. Proficiency in Microsoft Office and the ability to maintain a quiet, secure environment are highly desired.
Test Administrator (Arden, NC) at Pearson PlcWestminster
Arden, North Carolina, United States - Full Time
Skills Needed
Customer Service, Exam Proctoring, Invigilation, Technical Troubleshooting, Microsoft Word, Microsoft Excel, Microsoft Outlook, Candidate Verification, Policy Compliance
Specialization
A high school diploma is required, with a preference for one year of customer service and exam proctoring experience. Candidates must be flexible with scheduling and capable of performing physical tasks like lifting up to 20 lbs.
Advanced Specialist, Sales at Pearson PlcWestminster
London, England, United Kingdom - Full Time
Skills Needed
B2b Sales, Relationship Management, Strategic Planning, Lead Generation, Negotiation, Presentation Skills, Objection Handling, Market Analysis, Salesforce, Account Management, Stakeholder Engagement, Revenue Growth
Specialization
Requires extensive knowledge of the UK education market and proven experience in B2B sales of complex solutions at a senior level. Must possess a full UK driving licence and be willing to travel up to 80% of the time.
Experience Required
Minimum 5 year(s)
Administrative Support at Pearson PlcWestminster
, , United Kingdom - Full Time
Skills Needed
Administrative Support, Learner Administration, Compliance, Microsoft Word, Microsoft Excel, Communication Skills, Organization Skills, Attention To Detail, Stakeholder Engagement, One File, Edexcel, Record Management, Meeting Minutes, Learner Inductions, Functional Skills Administration, Uk Driving License
Specialization
Requires previous administrative experience in a busy environment and proficiency in Microsoft Office. A full UK driving license is mandatory due to the requirement for regular travel between sites.
Experience Required
Minimum 2 year(s)
Advanced Specialist, Sales at Pearson PlcWestminster
İzmir, Aegean Region, Turkey - Full Time
Skills Needed
Business Development, Program Management, Strategic Partnerships, International Education Market, Stakeholder Management, Analytical Skills, Project Planning, Customer Service, Presentation Skills, Written Communication, Microsoft Office Suite, Market Research
Specialization
Requires a bachelor's degree and at least 5 years of experience in the education sector, specifically in business development or strategic partnerships. Candidates must possess excellent English communication skills and proficiency in analyzing data dashboards.
Experience Required
Minimum 5 year(s)
Advanced Specialist, Strategy at Pearson PlcWestminster
, , United States - Full Time
Skills Needed
Strategy Consulting, Financial Modelling, Market Sizing, Competitor Analysis, Business Case Development, Executive Communication, Scenario Analysis, Strategic Planning, Hypothesis Driven Analysis, Kpi Tracking, M&A Diligence, Portfolio Strategy
Specialization
Requires 2-4 years of experience at a top-tier strategy consulting firm or investment bank. Must possess strong skills in financial modelling, market analysis, and communicating with senior stakeholders.
Experience Required
Minimum 2 year(s)
Test Center Administrator (Philadelphia, PA) at Pearson PlcWestminster
Philadelphia, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Exam Proctoring, Invigilation, Technical Troubleshooting, Microsoft Word, Microsoft Excel, Microsoft Outlook, Candidate Verification, Policy Compliance
Specialization
A high school diploma is required, with a preference for candidates having customer service or exam proctoring experience. Applicants must be flexible with scheduling and possess basic proficiency in Microsoft Office.
Test Centre Administrator (Birmingham, UK) (24952) at Pearson PlcWestminster
Birmingham, England, United Kingdom - Full Time
Skills Needed
Customer Service, Exam Proctoring, Invigilation, Microsoft Word, Microsoft Excel, Microsoft Outlook, Attention To Detail, Technical Troubleshooting, Identity Verification, Security Compliance
Specialization
Applicants must have school qualifications in English and Math and be flexible to work various shifts including weekends. Proficiency in Microsoft Office and the ability to maintain a quiet, secure environment are preferred.
Test Administrator at Pearson PlcWestminster
Halifax, Nova Scotia, Canada - Full Time
Skills Needed
Customer Service, Exam Proctoring, Invigilation, Technical Troubleshooting, Microsoft Word, Microsoft Excel, Microsoft Outlook, Candidate Verification, Policy Compliance
Specialization
A high school diploma is required, with a preference for candidates having customer service or exam proctoring experience. Applicants must be flexible with their schedule and possess basic proficiency in Microsoft Office.
Software Engineer III at Pearson PlcWestminster
, , Sri Lanka -
Full Time

Start Date

Immediate

Expiry Date

18 Oct, 26

Salary

0.0

Posted On

20 Jul, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Java, Spring Boot, REST APIs, Microservices Architecture, AWS, NoSQL, CI/CD, Docker, Kubernetes, AI/ML Integration, OCR, NLP, Distributed Systems, Platform Engineering, Agile, Backend Development

Industry

Education

Description
SOFTWARE ENGINEER III – JAVA AI & SHARED PLATFORM ENGINEERING ABOUT THE ROLE We are looking for a highly skilled and passionate Senior Software Engineer (Java) to join our engineering team to build and scale next-generation platform capabilities and AI-driven services. This role focuses on developing scalable backend solutions and reusable platform services that power intelligent learning and assessment experiences. The ideal candidate will contribute to innovative capabilities such as handwriting recognition, AI-assisted content processing, rubric generation, intelligent grading workflows, and document-based services. This is a high-impact engineering role suited for someone who enjoys solving complex technical challenges, building reusable services, and working with modern cloud-native architectures and AI-enabled solutions. -------------------------------------------------------------------------------- KEY RESPONSIBILITIES * Design, develop, and maintain scalable backend services using Java and modern frameworks * Build and enhance AI-enabled platform capabilities including: * Handwriting recognition * AI-assisted content extraction * Rubric generation * AI-assisted grading workflows * Develop reusable shared services and APIs that can support multiple applications and products * Contribute to document processing and intelligent workflow services * Collaborate with cross-functional engineering teams to deliver scalable and maintainable solutions * Improve system performance, scalability, reliability, and security * Reduce technical debt through clean architecture and engineering best practices * Participate in technical design discussions, code reviews, and architectural decision-making * Mentor junior engineers and contribute to engineering excellence -------------------------------------------------------------------------------- REQUIRED QUALIFICATIONS * Bachelor’s degree in Computer Science, Software Engineering, or a related field * Strong hands-on experience in Java and Spring Boot development * Experience building scalable backend services and REST APIs * Strong understanding of microservices architecture and distributed systems * Experience working with cloud platforms such as AWS * Familiarity with relational and NoSQL databases * Experience with CI/CD pipelines and DevOps practices * Strong analytical and problem-solving skills * Excellent communication and collaboration abilities -------------------------------------------------------------------------------- PREFERRED QUALIFICATIONS * Experience working with AI/ML-powered applications or intelligent automation workflows * Familiarity with OCR, document processing, or NLP-related technologies * Experience with event-driven and asynchronous architectures * Exposure to platform engineering and reusable service design * Experience with containerization technologies such as Docker and Kubernetes * Familiarity with Agile software development practices -------------------------------------------------------------------------------- WHY JOIN US * Work on cutting-edge AI-enabled engineering solutions * Build scalable services with real-world impact * Collaborate with talented engineering teams in a fast-paced environment * Gain exposure to modern cloud-native and AI technologies * Opportunity to influence architecture, platform direction, and engineering best practices * Strong learning and career growth opportunities -------------------------------------------------------------------------------- TECHNOLOGIES & TOOLS * Java * Spring Boot * REST APIs * AWS Cloud Services * Microservices Architecture * CI/CD Pipelines * MySQL / MongoDB * Docker / Kubernetes * Git & Agile Development Practices * AI/ML Integrations      

How To Apply:

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Responsibilities
Design and develop scalable backend services and AI-driven platform capabilities such as handwriting recognition and intelligent grading. Collaborate with cross-functional teams to build reusable shared services and improve overall system reliability and security.
Software Engineer III at Pearson PlcWestminster
, , Sri Lanka - Full Time
Skills Needed
Java, Spring Boot, Rest Apis, Microservices Architecture, Aws, Nosql, Ci/Cd, Docker, Kubernetes, Ai/Ml Integration, Ocr, Nlp, Distributed Systems, Platform Engineering, Agile, Backend Development
Specialization
Requires a Bachelor's degree in Computer Science or a related field with strong hands-on experience in Java, Spring Boot, and AWS. Candidates should be proficient in microservices architecture, REST APIs, and DevOps practices.
Experience Required
Minimum 5 year(s)
Test Administrator (Perth, AU) (25147) at Pearson PlcWestminster
Perth, Western Australia, Australia - Full Time
Skills Needed
Customer Service, Exam Proctoring, Invigilation, Microsoft Word, Microsoft Excel, Microsoft Outlook, Problem Solving, Communication Skills, Detail Oriented, Technical Troubleshooting
Specialization
A high school diploma is required, and at least one year of customer service experience is preferred. Candidates must be comfortable in a quiet environment and possess basic to intermediate Microsoft Office skills.
Team Manager, Payroll at Pearson PlcWestminster
, , United Kingdom - Full Time
Skills Needed
Multinational Payroll Operations, European Payroll Governance, Uk Employment Tax, Operational Transformation, Vendor Management, Stakeholder Management, Change Leadership, Risk Management, Compliance, Process Optimization, Ai Readiness Strategies, Audit Readiness, Strategic Leadership, Operational Resilience, Governance, Matrix Organization Management
Specialization
Requires significant experience leading complex multinational payroll operations in Europe with a strong understanding of regional governance and UK employment tax. Candidates should have a proven track record in operational transformation and managing outsourced vendor models within matrixed organizations.
Experience Required
Minimum 10 year(s)
Test Center Administrator - Fairfield, CA ( Temp ) at Pearson PlcWestminster
Fairfield, California, United States - Full Time
Skills Needed
Customer Service, Exam Proctoring, Invigilation, Technical Troubleshooting, Microsoft Word, Microsoft Excel, Microsoft Outlook, Candidate Verification, Policy Compliance
Specialization
A high school diploma is required, with a preference for candidates having customer service and exam proctoring experience. Applicants must be flexible with their schedule and possess basic proficiency in Microsoft Office.
Test Centre Administrator (Horley, Surrey, UK) (24224) at Pearson PlcWestminster
Horley, England, United Kingdom - Full Time
Skills Needed
Admin Experience, Customer Service, Attention To Detail, Multi Tasking, Microsoft Office, Proctoring, Technical Troubleshooting, Housekeeping
Specialization
Candidates should have admin or customer-facing experience and be comfortable working in a busy environment. Flexibility to work varied shifts and strong attention to detail are essential.
Test Center Administrator at Pearson PlcWestminster
Independence, Ohio, United States - Full Time
Skills Needed
Exam Proctoring, Customer Service, Technical Troubleshooting, Microsoft Word, Microsoft Excel, Microsoft Outlook, Candidate Verification, Policy Compliance
Specialization
A high school diploma is required, with a preference for candidates having customer service or exam proctoring experience. Applicants must be flexible with scheduling and possess basic proficiency in Microsoft Office.
Test Centre Administrator (Dundee, UK) at Pearson PlcWestminster
, Scotland, United Kingdom - Full Time
Skills Needed
Customer Service, Exam Proctoring, Identity Verification, Technical Troubleshooting, Attention To Detail, Microsoft Word, Microsoft Excel, Microsoft Outlook, Time Management, Security Compliance
Specialization
Applicants must have school qualifications in English and Maths and be flexible to work various shifts, including weekends. Proficiency in Microsoft Office and the ability to maintain a quiet, professional environment are highly desired.
Advanced Associate, Customer Service at Pearson PlcWestminster
Noida, Uttar Pradesh, India - Full Time
Skills Needed
Customer Service, Professional Communication, Problem Solving, Conflict Management, Time Management, Microsoft Office Suite, Interpersonal Skills, Coaching, Attention To Detail, Organization Skills, Multitasking, Investigation
Specialization
A high school diploma is required, while a bachelor's degree and 3+ years of customer service experience are preferred. Candidates should possess strong communication skills and the ability to handle ambiguity in a professional manner.
Experience Required
Minimum 2 year(s)
Test Administrator (Sydney, AU) (25047) at Pearson PlcWestminster
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Exam Proctoring, Invigilation, Microsoft Word, Microsoft Excel, Microsoft Outlook, Problem Solving, Communication Skills, Detail Oriented, Technical Troubleshooting
Specialization
A high school diploma is required, and at least one year of customer service experience is preferred. Candidates must be comfortable in a quiet environment and capable of lifting up to 20lbs.
Test Center Administrator (Manchester) at Pearson PlcWestminster
Manchester, England, United Kingdom - Full Time
Skills Needed
Customer Service, Exam Proctoring, Invigilation, Microsoft Word, Microsoft Excel, Microsoft Outlook, Attention To Detail, Technical Troubleshooting, Identity Verification, Security Compliance
Specialization
Applicants must have school qualifications in English and Maths and be flexible to work various shifts, including weekends. Proficiency in Microsoft Office and the ability to maintain a quiet, professional environment are highly desired.
Specialist, Service Management at Pearson PlcWestminster
, , United States - Full Time
Skills Needed
Google Workspace For Education, Microsoft Azure, Microsoft Entra Id, Microsoft Endpoint Manager, Active Directory, Chromeos Management, Intune, Windows Server Administration, Powershell, Azure Cli, Dns/Dhcp, Identity And Access Management, Systems Engineering, It Operations, Incident Resolution, Technical Documentation
Specialization
Requires a bachelor's degree or equivalent experience with 3-5 years of IT systems administration in a large enterprise. Candidates must have hands-on experience in at least two key areas: Google Workspace, Azure/Entra ID, Endpoint Manager, or Active Directory.
Experience Required
Minimum 2 year(s)
Test Center Administrator (Manchester) at Pearson PlcWestminster
Manchester, England, United Kingdom - Full Time
Skills Needed
Customer Service, Exam Proctoring, Identification Verification, Technical Troubleshooting, Attention To Detail, Microsoft Word, Microsoft Excel, Microsoft Outlook, Time Management, Security Compliance
Specialization
Applicants must have school qualifications in English and Maths and be flexible to work various shifts, including weekends. Proficiency in Microsoft Office and the ability to maintain a quiet, secure environment are highly desired.
Test Administrator (Arden, NC) at Pearson PlcWestminster
Arden, North Carolina, United States - Full Time
Skills Needed
Customer Service, Exam Proctoring, Invigilation, Technical Troubleshooting, Microsoft Word, Microsoft Excel, Microsoft Outlook, Candidate Verification, Policy Compliance
Specialization
A high school diploma is required, with a preference for one year of customer service and exam proctoring experience. Candidates must be flexible with scheduling and capable of performing physical tasks like lifting up to 20 lbs.
Advanced Specialist, Sales at Pearson PlcWestminster
London, England, United Kingdom - Full Time
Skills Needed
B2b Sales, Relationship Management, Strategic Planning, Lead Generation, Negotiation, Presentation Skills, Objection Handling, Market Analysis, Salesforce, Account Management, Stakeholder Engagement, Revenue Growth
Specialization
Requires extensive knowledge of the UK education market and proven experience in B2B sales of complex solutions at a senior level. Must possess a full UK driving licence and be willing to travel up to 80% of the time.
Experience Required
Minimum 5 year(s)
Administrative Support at Pearson PlcWestminster
, , United Kingdom - Full Time
Skills Needed
Administrative Support, Learner Administration, Compliance, Microsoft Word, Microsoft Excel, Communication Skills, Organization Skills, Attention To Detail, Stakeholder Engagement, One File, Edexcel, Record Management, Meeting Minutes, Learner Inductions, Functional Skills Administration, Uk Driving License
Specialization
Requires previous administrative experience in a busy environment and proficiency in Microsoft Office. A full UK driving license is mandatory due to the requirement for regular travel between sites.
Experience Required
Minimum 2 year(s)
Advanced Specialist, Sales at Pearson PlcWestminster
İzmir, Aegean Region, Turkey - Full Time
Skills Needed
Business Development, Program Management, Strategic Partnerships, International Education Market, Stakeholder Management, Analytical Skills, Project Planning, Customer Service, Presentation Skills, Written Communication, Microsoft Office Suite, Market Research
Specialization
Requires a bachelor's degree and at least 5 years of experience in the education sector, specifically in business development or strategic partnerships. Candidates must possess excellent English communication skills and proficiency in analyzing data dashboards.
Experience Required
Minimum 5 year(s)
Advanced Specialist, Strategy at Pearson PlcWestminster
, , United States - Full Time
Skills Needed
Strategy Consulting, Financial Modelling, Market Sizing, Competitor Analysis, Business Case Development, Executive Communication, Scenario Analysis, Strategic Planning, Hypothesis Driven Analysis, Kpi Tracking, M&A Diligence, Portfolio Strategy
Specialization
Requires 2-4 years of experience at a top-tier strategy consulting firm or investment bank. Must possess strong skills in financial modelling, market analysis, and communicating with senior stakeholders.
Experience Required
Minimum 2 year(s)
Test Center Administrator (Philadelphia, PA) at Pearson PlcWestminster
Philadelphia, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Exam Proctoring, Invigilation, Technical Troubleshooting, Microsoft Word, Microsoft Excel, Microsoft Outlook, Candidate Verification, Policy Compliance
Specialization
A high school diploma is required, with a preference for candidates having customer service or exam proctoring experience. Applicants must be flexible with scheduling and possess basic proficiency in Microsoft Office.
Test Centre Administrator (Birmingham, UK) (24952) at Pearson PlcWestminster
Birmingham, England, United Kingdom - Full Time
Skills Needed
Customer Service, Exam Proctoring, Invigilation, Microsoft Word, Microsoft Excel, Microsoft Outlook, Attention To Detail, Technical Troubleshooting, Identity Verification, Security Compliance
Specialization
Applicants must have school qualifications in English and Math and be flexible to work various shifts including weekends. Proficiency in Microsoft Office and the ability to maintain a quiet, secure environment are preferred.
Test Administrator at Pearson PlcWestminster
Halifax, Nova Scotia, Canada - Full Time
Skills Needed
Customer Service, Exam Proctoring, Invigilation, Technical Troubleshooting, Microsoft Word, Microsoft Excel, Microsoft Outlook, Candidate Verification, Policy Compliance
Specialization
A high school diploma is required, with a preference for candidates having customer service or exam proctoring experience. Applicants must be flexible with their schedule and possess basic proficiency in Microsoft Office.