Hospitality Jobs in Australia

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Guest Service Agent - Full Time at Minor International
Tweed Shire Council, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Kitchen Hand - Monday to Friday role at Accor
, Queensland, Australia - Full Time
Skills Needed
Dishwashing, Food Preparation, Cleaning, Teamwork, Hospitality, Use Of Cleaning Chemicals, Ppe Equipment, Support Kitchen Team, Adhoc Tasks, Customer Service
Specialization
Candidates should have proven experience in a Kitchen Hand position and the ability to work a minimum of 4 days per week. A current driver's license and reliable vehicle are also required.
Guest Service Agent - Part Time at Minor International
Mackay, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Professional Presentation, Teamwork, Time Management, Hospitality
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must exhibit a proactive approach to addressing guest needs and maintain a polished and professional presentation.
Room Attendant at Accor
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Customer Service, Cleaning, Attention To Detail, Time Management, Communication Skills, Teamwork, Chemical Safety, Manual Handling, Positive Attitude, Personal Presentation, Flexibility, Hospitality
Specialization
Candidates should have a passion for the hospitality industry and previous cleaning experience, preferably in a hotel setting. Availability for varied shifts, including weekends and public holidays, is essential.
Food & Beverage Duty Manager | InterContinental Sanctuary Cove Resort at IHG Career
, , Australia - Full Time
Skills Needed
Leadership, Hospitality, Team Development, Cost Management, Guest Satisfaction, Operational Excellence, Coaching, Mentoring, Collaboration, Health Compliance, Performance Analysis, Revenue Maximization, Service Culture, Interpersonal Skills, Problem Solving
Specialization
A bachelor's degree or equivalent in Hospitality or Hotel Management is required, along with a minimum of 4 years' relevant experience in a leadership role. Strong understanding of restaurant operations and exceptional interpersonal skills are essential.
Experience Required
Minimum 5 year(s)
Conference and Events Coordinator at Minor International
Port Douglas, Queensland, Australia - Full Time
Skills Needed
Event Planning, Sales, Relationship Building, Communication, Attention To Detail, Time Management, Problem Solving, Collaboration, Professional Presentation, Flexibility, Hospitality
Specialization
Candidates should have at least 6 months of experience in a similar role within tourism or hospitality. Strong sales and relationship-building skills, along with excellent communication and time management abilities, are essential.
Assistant Manager - Mercure Melbourne Southbank at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Service, Leadership, Communication, Problem Solving, Microsoft Office, Microsoft Outlook, Opera, Team Management, Guest Relations, Conflict Resolution, Time Management, Flexibility, Initiative, Emergency Response, Hospitality, Adaptability
Specialization
Candidates should have relevant experience in the hotel industry and strong knowledge of Microsoft Office and Opera. Leadership qualities and clear communication skills are essential, along with the ability to work a flexible schedule.
Experience Required
Minimum 2 year(s)
Food and Beverage Attendant at Accor
Brisbane, Queensland, Australia - Full Time
Skills Needed
Customer Service, Food Preparation, Coffee Making, Cleaning, Buffet Management, Conference Setup, Teamwork, Communication, Attention To Detail, Guest Experience, Independence, Positive Attitude, Barista Skills, Rsa Certification, Hospitality, Time Management
Specialization
Candidates should have previous food and beverage experience, preferably in a hotel environment, and must possess or be willing to obtain an RSA certification. A bright personality and passion for guest experiences are essential.
Casual Food & Beverage Attendants at Minor International
Bulga, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication Skills, Team Player, Positive Attitude, Flexibility
Specialization
Previous hospitality or customer service experience is highly regarded. Strong communication skills and a passion for service are essential, along with flexibility to work a rotating roster.
Overnight Front Desk All Rounder at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Attention To Detail, Communication Skills, Professional Appearance, Customer Service, Cashiering, Opera Front Desk System, Hospitality, Team Collaboration
Specialization
Candidates should be highly motivated with strong communication skills and experience in a similar role. A professional appearance and the ability to work a rotating roster, including weekends and public holidays, are also required.
Storeperson at Accor
, Queensland, Australia - Full Time
Skills Needed
Manual Handling, Logistics, Warehousing, Stock Control, Communication, Team Player, Hospitality, Food & Beverage Operations, Aviation Security Regulations, Drivers License, Physical Fitness, Fast Paced Environment, Customer Service
Specialization
Candidates should have experience in stores, warehousing, and logistics, along with a valid driver's license and own transport. A background in hospitality, particularly in fast-paced environments, is preferred.
Assistant Night Manager at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Front Office Experience, Customer Service, Leadership, Attention To Detail, Decision Making, Night Audit, Hospitality, Empathy, Health And Safety Procedures, Communication
Specialization
Candidates must have previous Front Office experience and a passion for hospitality. They should also have the ability to make independent decisions and work night shifts from 11pm to 7am.
Experience Required
Minimum 2 year(s)
Guest Service Agent at Minor International
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should ideally have over 1 year of experience in a similar role within the hospitality industry. They must demonstrate exceptional communication skills and a proactive approach to delivering high-quality service.
Director of Operations at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Operations Leadership, Guest Satisfaction, Financial Performance, Team Engagement, Hotel Management, Strategic Planning, Budgeting, Forecasting, Health Compliance, Brand Values, Relationship Building, Mentoring, Innovation, Hospitality, Culinary Management, Event Coordination
Specialization
Proven experience in a senior operations leadership role within a luxury or lifestyle hotel environment is required. Candidates should possess strong knowledge across multiple hotel disciplines and demonstrate commercial acumen.
Experience Required
Minimum 5 year(s)
Front Desk All Rounder at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Attention To Detail, Communication Skills, Customer Service, Professional Appearance, Hospitality, Check In, Check Out, Cashiering, Opera Front Office System, Problem Solving, Time Management, Teamwork, Vip Service, Brand Standards, French Hospitality
Specialization
Candidates should be highly motivated with strong communication skills and experience in a similar role. A professional appearance and the ability to work a rotating roster, including weekends and public holidays, are essential.
Lounge Attendant at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Food Handling, Communication, Interpersonal Skills, Attention To Detail, Multitasking, Team Player, Positive Attitude, Initiative, Grooming, Presentation, Rsa Certification
Specialization
Ideal applicants should have a friendly, customer-focused attitude and previous customer service or hospitality experience. They must also possess RSA Certification and have the ability to work flexible shifts, including weekends.
General Manager at Minor International
Sydney, New South Wales, Australia - Full Time
Skills Needed
Leadership, Hospitality, Mice Operations, Food & Beverage, Spa/Wellness Operations, Financial Acumen, Operational Excellence, Team Development, Communication Skills, Relationship Building, Strategic Planning, Guest Satisfaction, Event Management, Marketing Collaboration, Sales Collaboration, Revenue Management
Specialization
Candidates should have proven senior leadership experience in hospitality, ideally as a General Manager or Cluster GM. Extensive experience in MICE, Food & Beverage, and Spa/Wellness operations is required.
Experience Required
Minimum 10 year(s)
General Manager at Minor International
Cessnock City Council, New South Wales, Australia - Full Time
Skills Needed
Leadership, Hospitality, Mice Operations, Food & Beverage, Spa/Wellness Operations, Financial Acumen, Operational Excellence, Team Development, Communication Skills, Relationship Building, Strategic Planning, Guest Satisfaction, Event Management, Marketing Collaboration, Sales Collaboration, Revenue Management
Specialization
Candidates should have proven senior leadership experience in hospitality, ideally as a General Manager or Cluster GM. Extensive experience in MICE, Food & Beverage, and Spa/Wellness operations is required.
Experience Required
Minimum 10 year(s)
Account Manager at OpenTable
Melbourne, Victoria, Australia - Full Time
Skills Needed
Hospitality, Technology, Sales, Customer Retention, Revenue Growth, Communication, Data Analysis, Google Suite, Salesforce Crm, Collaboration, Problem Solving, Customer Engagement, Trust Building, Innovation, Resilience, Adaptability
Specialization
Candidates should have a passion for hospitality and technology, with preferred experience in restaurant management or sales. They must be self-motivated, able to influence decisions using data, and proficient in Google Suite and Salesforce CRM.
Meetings & Events Attendants - Casual at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Attention To Detail, Communication, Teamwork, Customer Service, Hospitality, Reliability, Professionalism, Event Coordination
Specialization
Candidates should possess a current RSA Certificate and have a positive attitude towards hospitality. Strong communication skills and the ability to work in a fast-paced environment are essential.
Guest Service Agent - Full Time at Minor International
Tweed Shire Council, New South Wales, Australia -
Full Time


Start Date

Immediate

Expiry Date

02 Mar, 26

Salary

40.05

Posted On

02 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication, Problem Resolution, Attention to Detail, Hospitality, Teamwork, Time Management, Professional Presentation

Industry

Hospitality

Description
Company Description Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed. Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture. Job Description Oaks Casuarina Santai Resort are looking for a full-time Guest Service Agent who is passionate about providing excellent customer service to join the team. The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. Key Responsibilities Include: Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs. Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service. Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability. Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience. Please note: This position is based in Casuarina, 2487 Shift Details (subject to change): Full time and casual positions available at this property. Shift times scheduled within 7:00am to 11:00pm Rotating roster across Monday to Sunday Immediate start available Hourly rates for Full Time (excluding super): Monday - Friday: $26.70 per hour Saturday: $33.38 per hour Sunday: $40.05 per hour Qualifications Successful candidates will have: Demonstrated background in delivering high-quality service within a hotel, hospitality, or customer-facing environment. Exceptional ability to articulate information clearly and effectively across various mediums, ensuring precise and professional correspondence. Consistently delivers an exceptional standard of service, exhibiting a proactive and positive approach to addressing guest needs and exceeding expectations. Adept at fostering positive guest experiences and maintaining high satisfaction levels through attentive service and problem resolution. Maintains a polished and professional presentation, reflecting the values and standards of the organisation. Fully committed to a dynamic work schedule, including the ability to work weekends, public holidays, and varying shifts to meet operational requirements. Additional Information At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance: Career Growth: Learning and development programs to boost your career. Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family. Global Perks: International accommodation discounts across our hotel brands. Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ. Experiences: Discounted entertainment and activities. Banking and Insurance: Exclusive health insurance offers and workplace banking benefits. Generous Leave: Parental and birthday leave. Wellness Boost: EAP and tailored wellness support. Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth. Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.
Responsibilities
The Guest Service Agent will provide a warm reception to guests, ensuring smooth check-ins and addressing inquiries. They will also act as a primary point of contact for guests, offering assistance and personalized recommendations throughout their stay.
Guest Service Agent - Full Time at Minor International
Tweed Shire Council, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Kitchen Hand - Monday to Friday role at Accor
, Queensland, Australia - Full Time
Skills Needed
Dishwashing, Food Preparation, Cleaning, Teamwork, Hospitality, Use Of Cleaning Chemicals, Ppe Equipment, Support Kitchen Team, Adhoc Tasks, Customer Service
Specialization
Candidates should have proven experience in a Kitchen Hand position and the ability to work a minimum of 4 days per week. A current driver's license and reliable vehicle are also required.
Guest Service Agent - Part Time at Minor International
Mackay, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Professional Presentation, Teamwork, Time Management, Hospitality
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must exhibit a proactive approach to addressing guest needs and maintain a polished and professional presentation.
Room Attendant at Accor
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Customer Service, Cleaning, Attention To Detail, Time Management, Communication Skills, Teamwork, Chemical Safety, Manual Handling, Positive Attitude, Personal Presentation, Flexibility, Hospitality
Specialization
Candidates should have a passion for the hospitality industry and previous cleaning experience, preferably in a hotel setting. Availability for varied shifts, including weekends and public holidays, is essential.
Food & Beverage Duty Manager | InterContinental Sanctuary Cove Resort at IHG Career
, , Australia - Full Time
Skills Needed
Leadership, Hospitality, Team Development, Cost Management, Guest Satisfaction, Operational Excellence, Coaching, Mentoring, Collaboration, Health Compliance, Performance Analysis, Revenue Maximization, Service Culture, Interpersonal Skills, Problem Solving
Specialization
A bachelor's degree or equivalent in Hospitality or Hotel Management is required, along with a minimum of 4 years' relevant experience in a leadership role. Strong understanding of restaurant operations and exceptional interpersonal skills are essential.
Experience Required
Minimum 5 year(s)
Conference and Events Coordinator at Minor International
Port Douglas, Queensland, Australia - Full Time
Skills Needed
Event Planning, Sales, Relationship Building, Communication, Attention To Detail, Time Management, Problem Solving, Collaboration, Professional Presentation, Flexibility, Hospitality
Specialization
Candidates should have at least 6 months of experience in a similar role within tourism or hospitality. Strong sales and relationship-building skills, along with excellent communication and time management abilities, are essential.
Assistant Manager - Mercure Melbourne Southbank at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Service, Leadership, Communication, Problem Solving, Microsoft Office, Microsoft Outlook, Opera, Team Management, Guest Relations, Conflict Resolution, Time Management, Flexibility, Initiative, Emergency Response, Hospitality, Adaptability
Specialization
Candidates should have relevant experience in the hotel industry and strong knowledge of Microsoft Office and Opera. Leadership qualities and clear communication skills are essential, along with the ability to work a flexible schedule.
Experience Required
Minimum 2 year(s)
Food and Beverage Attendant at Accor
Brisbane, Queensland, Australia - Full Time
Skills Needed
Customer Service, Food Preparation, Coffee Making, Cleaning, Buffet Management, Conference Setup, Teamwork, Communication, Attention To Detail, Guest Experience, Independence, Positive Attitude, Barista Skills, Rsa Certification, Hospitality, Time Management
Specialization
Candidates should have previous food and beverage experience, preferably in a hotel environment, and must possess or be willing to obtain an RSA certification. A bright personality and passion for guest experiences are essential.
Casual Food & Beverage Attendants at Minor International
Bulga, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication Skills, Team Player, Positive Attitude, Flexibility
Specialization
Previous hospitality or customer service experience is highly regarded. Strong communication skills and a passion for service are essential, along with flexibility to work a rotating roster.
Overnight Front Desk All Rounder at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Attention To Detail, Communication Skills, Professional Appearance, Customer Service, Cashiering, Opera Front Desk System, Hospitality, Team Collaboration
Specialization
Candidates should be highly motivated with strong communication skills and experience in a similar role. A professional appearance and the ability to work a rotating roster, including weekends and public holidays, are also required.
Storeperson at Accor
, Queensland, Australia - Full Time
Skills Needed
Manual Handling, Logistics, Warehousing, Stock Control, Communication, Team Player, Hospitality, Food & Beverage Operations, Aviation Security Regulations, Drivers License, Physical Fitness, Fast Paced Environment, Customer Service
Specialization
Candidates should have experience in stores, warehousing, and logistics, along with a valid driver's license and own transport. A background in hospitality, particularly in fast-paced environments, is preferred.
Assistant Night Manager at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Front Office Experience, Customer Service, Leadership, Attention To Detail, Decision Making, Night Audit, Hospitality, Empathy, Health And Safety Procedures, Communication
Specialization
Candidates must have previous Front Office experience and a passion for hospitality. They should also have the ability to make independent decisions and work night shifts from 11pm to 7am.
Experience Required
Minimum 2 year(s)
Guest Service Agent at Minor International
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should ideally have over 1 year of experience in a similar role within the hospitality industry. They must demonstrate exceptional communication skills and a proactive approach to delivering high-quality service.
Director of Operations at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Operations Leadership, Guest Satisfaction, Financial Performance, Team Engagement, Hotel Management, Strategic Planning, Budgeting, Forecasting, Health Compliance, Brand Values, Relationship Building, Mentoring, Innovation, Hospitality, Culinary Management, Event Coordination
Specialization
Proven experience in a senior operations leadership role within a luxury or lifestyle hotel environment is required. Candidates should possess strong knowledge across multiple hotel disciplines and demonstrate commercial acumen.
Experience Required
Minimum 5 year(s)
Front Desk All Rounder at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Attention To Detail, Communication Skills, Customer Service, Professional Appearance, Hospitality, Check In, Check Out, Cashiering, Opera Front Office System, Problem Solving, Time Management, Teamwork, Vip Service, Brand Standards, French Hospitality
Specialization
Candidates should be highly motivated with strong communication skills and experience in a similar role. A professional appearance and the ability to work a rotating roster, including weekends and public holidays, are essential.
Lounge Attendant at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Food Handling, Communication, Interpersonal Skills, Attention To Detail, Multitasking, Team Player, Positive Attitude, Initiative, Grooming, Presentation, Rsa Certification
Specialization
Ideal applicants should have a friendly, customer-focused attitude and previous customer service or hospitality experience. They must also possess RSA Certification and have the ability to work flexible shifts, including weekends.
General Manager at Minor International
Sydney, New South Wales, Australia - Full Time
Skills Needed
Leadership, Hospitality, Mice Operations, Food & Beverage, Spa/Wellness Operations, Financial Acumen, Operational Excellence, Team Development, Communication Skills, Relationship Building, Strategic Planning, Guest Satisfaction, Event Management, Marketing Collaboration, Sales Collaboration, Revenue Management
Specialization
Candidates should have proven senior leadership experience in hospitality, ideally as a General Manager or Cluster GM. Extensive experience in MICE, Food & Beverage, and Spa/Wellness operations is required.
Experience Required
Minimum 10 year(s)
General Manager at Minor International
Cessnock City Council, New South Wales, Australia - Full Time
Skills Needed
Leadership, Hospitality, Mice Operations, Food & Beverage, Spa/Wellness Operations, Financial Acumen, Operational Excellence, Team Development, Communication Skills, Relationship Building, Strategic Planning, Guest Satisfaction, Event Management, Marketing Collaboration, Sales Collaboration, Revenue Management
Specialization
Candidates should have proven senior leadership experience in hospitality, ideally as a General Manager or Cluster GM. Extensive experience in MICE, Food & Beverage, and Spa/Wellness operations is required.
Experience Required
Minimum 10 year(s)
Account Manager at OpenTable
Melbourne, Victoria, Australia - Full Time
Skills Needed
Hospitality, Technology, Sales, Customer Retention, Revenue Growth, Communication, Data Analysis, Google Suite, Salesforce Crm, Collaboration, Problem Solving, Customer Engagement, Trust Building, Innovation, Resilience, Adaptability
Specialization
Candidates should have a passion for hospitality and technology, with preferred experience in restaurant management or sales. They must be self-motivated, able to influence decisions using data, and proficient in Google Suite and Salesforce CRM.
Meetings & Events Attendants - Casual at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Attention To Detail, Communication, Teamwork, Customer Service, Hospitality, Reliability, Professionalism, Event Coordination
Specialization
Candidates should possess a current RSA Certificate and have a positive attitude towards hospitality. Strong communication skills and the ability to work in a fast-paced environment are essential.
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