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Hospitality Jobs in Australia

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One Touch Agent | Front Office Communications at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Guest Services, Communication Skills, Attention To Detail, Upselling, Hotel Operations, Multitasking, Customer Service, Problem Solving, Opera Pms, Cashiering, Reservations, Administrative Tasks, Vip Handling, Group Check Ins, Front Office Procedures, Flexibility
Specialization
Previous experience in Front Office or Guest Services is desirable, along with proficiency in Opera PMS or similar systems. Strong communication skills and attention to detail are essential, along with the ability to multitask and handle guest complaints.
Financial Controller at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Financial Strategy, Budgeting, Forecasting, Cash Flow Management, Financial Planning, Payroll Operations, Compliance, Financial Analysis, Reporting, Commercial Insights, Accounting Standards, Statutory Reporting, Taxation, Superannuation, Attention To Detail, Stakeholder Influence
Specialization
Candidates should have a tertiary qualification in Accounting or Finance and a CA or CPA qualification. A minimum of 5 years' experience as a Financial Controller in a hotel or hospitality environment is required.
Experience Required
Minimum 5 year(s)
Cleaner at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Cleaning, Attention To Detail, Time Management, Teamwork, Independence, Health And Safety Standards
Specialization
Previous cleaning or hospitality experience is preferred but not essential. Candidates must have the physical ability to perform cleaning tasks and flexibility to work on a rotating roster.
Accounts Administration and Tech Support Officer at Accor
Noosa Heads, Queensland, Australia - Full Time
Skills Needed
It Troubleshooting, Systems Management, Technical Support, Hardware Support, Network Connectivity, Ticket Management, Password Security, Pci Compliance, Cyber Safety, Capex Support, Accounts Payable, Accounts Receivable, Revenue Reporting, Reconciliation, Cash Handling, Month End Assistance
Specialization
Candidates must be skilled in IT troubleshooting with a customer-focused approach and comfortable managing both technical and administrative functions. Highly organized, detail-oriented communicators are required, with prior experience in hospitality environments being preferred but not essential.
Experience Required
Minimum 2 year(s)
Accounts Administration and Tech Support Officer at Accor
Noosa Heads, Queensland, Australia - Full Time
Skills Needed
It Support, Systems Management, Hardware Troubleshooting, Network Connectivity, Ticket Management, Password Security, Pci Compliance, Cyber Safety, Capex Support, Accounts Payable, Accounts Receivable, Revenue Reporting, Reconciliation, Cash Handling, Month End Assistance, Customer Focused
Specialization
Candidates must be skilled in IT troubleshooting with a customer-focused approach and comfortable working across both technical and administrative functions. Experience in hospitality environments is preferred, alongside strong organizational skills, attention to detail, professionalism, and excellent communication.
Experience Required
Minimum 2 year(s)
Cook at Courtyard by Marriott Somerset KY
Melbourne, Victoria, Australia - Full Time
Skills Needed
Food Preparation, Cooking, Ingredient Measurement, Food Safety, Kitchen Sanitation, Recipe Adherence, Team Collaboration, Quality Control, Time Management, Communication, Problem Solving, Attention To Detail, Equipment Operation, Portion Control, Customer Service, Workstation Organization
Specialization
A high school diploma or G.E.D. equivalent is preferred, along with at least one year of related work experience. No supervisory experience or specific licenses or certifications are required.
Finance Administration Team Leader at Minor International
Maroochydore, Queensland, Australia - Full Time
Skills Needed
Finance Administration, Accounts Payable, Team Leadership, Coaching, Data Entry, Communication, Interpersonal Skills, Process Improvement, Stakeholder Support, Attention To Detail, Confidentiality, Microsoft Office, Finance Systems, Time Management, Problem Solving
Specialization
Candidates should have a minimum of 3 years of finance administration experience, including accounts payable and receivable, along with previous supervisory experience. Strong attention to detail, communication skills, and proficiency in Microsoft Office and finance systems are essential.
Experience Required
Minimum 2 year(s)
Duty Technician-Handy Person at Accor
Brisbane, Queensland, Australia - Full Time
Skills Needed
General Repairs, Maintenance, Preventative Maintenance, Painting, Time Management, Attention To Detail, Teamwork, Physical Fitness
Specialization
Candidates should have experience working in a similar environment and be physically fit to work safely at all times. Exceptional time management skills and a friendly personality with a high standard of personal presentation are also required.
Experience Required
Minimum 2 year(s)
Food & Beverage Attendant at Accor
Adelaide, South Australia, Australia - Full Time
Skills Needed
Customer Service, Wine Knowledge, Presentation Skills, Time Management, Teamwork, Communication, Attention To Detail, Multitasking
Specialization
The ideal candidate should have a current RSA and excellent customer service skills. Previous experience in a quality establishment is desired, along with a commitment to continuous learning and development.
Reservations Agent at Residence InnFairfield Inn by Marriott
Perth, Western Australia, Australia - Full Time
Skills Needed
Reservation Processing, Customer Service, Communication, Sales Techniques, Data Entry, Problem Solving, Attention To Detail, Teamwork, Professional Appearance, Confidentiality, Guest Relations, Service Standards, Adaptability, Multitasking, Time Management, Technical Skills
Specialization
Candidates must have unrestricted working rights for Australia. The role requires adherence to company policies and maintaining a professional appearance.
Bartender at Residence Inn by Marriott Bozeman
Hobart, Tasmania, Australia - Full Time
Skills Needed
Food And Beverage Service, Customer Service, Communication, Attention To Detail, Food Knowledge, Wine Knowledge, Cocktail Preparation, Work Ethic, Rsa Certification, Food Safety Certification
Specialization
Candidates must possess a minimum of two years of experience in a similar food and beverage role and hold valid Responsible Service of Alcohol (RSA) and Do Food Safely Certificates. Essential attributes include a strong work ethic, exceptional customer service skills, genuine knowledge of food and beverages, and full working rights in Australia.
Experience Required
Minimum 2 year(s)
Front Office Duty Manager at IHG Career
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Guest Experience, Team Performance, Hotel Operations, Communication, Mentoring, Coaching, Problem Solving, Opera Pms, Qld Rsa, Rsg, First Aid
Specialization
The role requires a collaborative mindset and previous experience with Opera PMS. Candidates should have exceptional communication skills and full Australian work rights.
Experience Required
Minimum 2 year(s)
Room Attendant at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Attention To Detail, Teamwork, Flexibility, Cleaning, Manual Handling, Customer Service, Time Management, Work Ethic
Specialization
Candidates should have a positive attitude, strong work ethic, and attention to detail. They must be able to work both independently and as part of a team, and be flexible with shift timings.
Executive Chef at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Leadership, Culinary Skills, Menu Design, Cost Management, Food Hygiene, Haccp, Team Motivation, Spanish Cuisine, Kitchen Management, Food Safety, Industry Trends, Mentoring, Promotions Implementation, Quality Standards, Profitability Management, Cohesive Team Building
Specialization
Candidates should have significant experience as an Executive Chef or a capable Sous Chef ready for advancement, along with a Certificate III in Commercial Cookery and Food Safety Supervisor Certification. Strong knowledge of food hygiene and experience in hotel kitchens or stand-alone restaurants is highly regarded.
Experience Required
Minimum 5 year(s)
Assistant Director of Beverage & Food at Fairfield Inn Suites by Marriott Harrisburg International Airport
Sydney, New South Wales, Australia - Full Time
Skills Needed
Operational Management, Guest Satisfaction, Team Leadership, Financial Analysis, Service Quality, Training, Communication, Problem Solving, Revenue Maximization, Policy Administration, Guest Feedback Analysis, Service Delivery, Beverage Management, Food Management, Event Coordination, Operational Consistency
Specialization
The job requires strong operational management skills and the ability to lead teams effectively. Experience in financial analysis and guest satisfaction improvement is also essential.
Experience Required
Minimum 5 year(s)
Housekeeper/ Cleaner at Minor International
Brisbane, Queensland, Australia - Full Time
Skills Needed
Attention To Detail, Cleaning, Teamwork, Time Management, Communication, Physical Fitness, Proactive Attitude, Work Ethic
Specialization
Prior experience in housekeeping or cleaning roles is highly regarded. Candidates should have strong attention to detail, good physical fitness, and the ability to communicate professionally.
Marriott Culinary Academy: Apprentice Chef at Courtyard by Marriott Somerset KY
Sydney, New South Wales, Australia - Full Time
Skills Needed
Culinary Skills, Mentorship, Sustainability, International Cuisine, Pastry, Teamwork, Creativity, Time Management
Specialization
The job does not specify particular requirements, but it is aimed at aspiring chefs, suggesting a passion for food and willingness to learn. No formal education requirements are mentioned.
Reservations Agent at Accor
City of Brisbane, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Reservation Management, Upselling, Problem Solving, Record Keeping, Teamwork, Multitasking, Organization, Opera Pms, Microsoft Office, Interpersonal Skills, Detail Oriented
Specialization
Candidates must possess a minimum of one year of experience as a Reservations Agent or Receptionist, preferably in a 5-star or luxury hotel, along with a high school diploma or equivalent. Essential qualifications include strong communication skills and proficiency in hotel reservation systems like Opera or another strong PMS.
Reservations Agent at Accor
Noosa Heads, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Attention To Detail, Multitasking, Sales, Local Knowledge, Creativity, Proactive Attitude, Grooming Standards, Interpersonal Skills
Specialization
Candidates should have previous experience in customer service or reservations, along with excellent communication skills and attention to detail. A proactive attitude and flexibility to work various shifts are also important.
Guest Service Agent at Minor International
, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Professional Presentation, Teamwork, Time Management, Hospitality Knowledge
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must demonstrate effective communication skills and a proactive approach to guest needs.
One Touch Agent | Front Office Communications at Accor
Sydney, New South Wales, Australia -
Full Time

Start Date

Immediate

Expiry Date

12 May, 26

Salary

0.0

Posted On

11 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Guest Services, Communication Skills, Attention to Detail, Upselling, Hotel Operations, Multitasking, Customer Service, Problem Solving, Opera PMS, Cashiering, Reservations, Administrative Tasks, VIP Handling, Group Check-ins, Front Office Procedures, Flexibility

Industry

Hospitality

Description
Company Description Embark on a journey of luxury and excellence with Sydney’s iconic first international 5-star hotel! Sofitel Sydney Wentworth offers an unforgettable luxury escape, where guests discovers the perfect blend of the French Zest and Sofitel luxury. Following the successful relaunch and transformation of Sydney’s iconic landmark, we are setting a new benchmark for excellence. Discover the perfect blend of classic European style and Sofitel Luxury, with 436 beautifully appointed rooms and suites, modern meeting and event spaces, contemporary cuisine with a French twist, and our executive Club lounge- Club Millésime. Why Sofitel Sydney Wentworth? Ideally situated in the heart of central Sydney’s business and shopping districts, conveniently located near all public transport routes (trains, buses, ferries and light rail) Industry benefits worldwide on parking, accommodation, dining and lifestyle services from day one Enhanced parental leave program Job Description Deliver exceptional service from pre-arrival to post-stay, responding to guest requests promptly, courteously, and professionally to ensure a seamless experience throughout Manage guest accounts accurately using Opera PMS, including billing, cashiering, and reservations, while maintaining strong attention to detail Act as the communication hub between guests and hotel departments, handling calls, messages, and wake-up requests efficiently and in line with brand standards Support daily front desk operations including VIP arrivals, group check-ins, courtesy calls, and shift handovers, ensuring all procedures are followed Promote hotel services and amenities through confident upselling and sound product knowledge to enhance the guest experience and drive revenue Contribute to guest satisfaction goals, including TrustYou initiatives, and assist with ad hoc tasks as directed by the Front Desk leadership team Qualifications Previous Front Office or Guest Services experience in a hotel or hospitality environment is desireable, however not essential Proficiency in Opera PMS or similar property management systems, with a strong grasp of check-in/out, reservations, and cashiering functions Previous knowledge of restaurant reservations systems, ResDiary, SevenRooms beneficial Excellent communication skills, both verbal and written, with the ability to interact professionally with guests and internal teams Strong attention to detail and accuracy in managing guest accounts, billing, and administrative tasks Experience with upselling or promoting services, ideally in a customer-facing or sales-oriented role Knowledge of hotel operations, including VIP handling, group check-ins, and business centre services Ability to multitask and stay calm under pressure, especially during peak periods or when handling guest complaints Understanding of front office procedures and policies, including manual procedures during system outages Flexibility to work rotating shifts, including weekends, evenings, and public holidays as required Additional Information Joining our team will unlock generous local, national & international industry benefits on accommodation, dining, travel, wellbeing & more from Day 1. You will thrive in a fast-paced, collaborative work environment and be a part of the Hotel's future success. We offer discounted city parking, complimentary dry cleaning, progressive leave policies (including 10 weeks parental leave) and unlimited development opportunities as you learn from industry experts with international leader in Hospitality - Accor. We genuinely care about your success and want to help you grow on your journey with us. If this sounds like the right opportunity for you, a new challenge in 2025, we look forward to finding out more about you and invite you to apply! Job-Category: Rooms Job Type: Permanent Job Schedule: Full-Time

How To Apply:

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Responsibilities
Deliver exceptional service to guests from pre-arrival to post-stay, managing guest accounts and acting as a communication hub between guests and hotel departments. Support daily front desk operations and promote hotel services to enhance guest experience and drive revenue.
One Touch Agent | Front Office Communications at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Guest Services, Communication Skills, Attention To Detail, Upselling, Hotel Operations, Multitasking, Customer Service, Problem Solving, Opera Pms, Cashiering, Reservations, Administrative Tasks, Vip Handling, Group Check Ins, Front Office Procedures, Flexibility
Specialization
Previous experience in Front Office or Guest Services is desirable, along with proficiency in Opera PMS or similar systems. Strong communication skills and attention to detail are essential, along with the ability to multitask and handle guest complaints.
Financial Controller at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Financial Strategy, Budgeting, Forecasting, Cash Flow Management, Financial Planning, Payroll Operations, Compliance, Financial Analysis, Reporting, Commercial Insights, Accounting Standards, Statutory Reporting, Taxation, Superannuation, Attention To Detail, Stakeholder Influence
Specialization
Candidates should have a tertiary qualification in Accounting or Finance and a CA or CPA qualification. A minimum of 5 years' experience as a Financial Controller in a hotel or hospitality environment is required.
Experience Required
Minimum 5 year(s)
Cleaner at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Cleaning, Attention To Detail, Time Management, Teamwork, Independence, Health And Safety Standards
Specialization
Previous cleaning or hospitality experience is preferred but not essential. Candidates must have the physical ability to perform cleaning tasks and flexibility to work on a rotating roster.
Accounts Administration and Tech Support Officer at Accor
Noosa Heads, Queensland, Australia - Full Time
Skills Needed
It Troubleshooting, Systems Management, Technical Support, Hardware Support, Network Connectivity, Ticket Management, Password Security, Pci Compliance, Cyber Safety, Capex Support, Accounts Payable, Accounts Receivable, Revenue Reporting, Reconciliation, Cash Handling, Month End Assistance
Specialization
Candidates must be skilled in IT troubleshooting with a customer-focused approach and comfortable managing both technical and administrative functions. Highly organized, detail-oriented communicators are required, with prior experience in hospitality environments being preferred but not essential.
Experience Required
Minimum 2 year(s)
Accounts Administration and Tech Support Officer at Accor
Noosa Heads, Queensland, Australia - Full Time
Skills Needed
It Support, Systems Management, Hardware Troubleshooting, Network Connectivity, Ticket Management, Password Security, Pci Compliance, Cyber Safety, Capex Support, Accounts Payable, Accounts Receivable, Revenue Reporting, Reconciliation, Cash Handling, Month End Assistance, Customer Focused
Specialization
Candidates must be skilled in IT troubleshooting with a customer-focused approach and comfortable working across both technical and administrative functions. Experience in hospitality environments is preferred, alongside strong organizational skills, attention to detail, professionalism, and excellent communication.
Experience Required
Minimum 2 year(s)
Cook at Courtyard by Marriott Somerset KY
Melbourne, Victoria, Australia - Full Time
Skills Needed
Food Preparation, Cooking, Ingredient Measurement, Food Safety, Kitchen Sanitation, Recipe Adherence, Team Collaboration, Quality Control, Time Management, Communication, Problem Solving, Attention To Detail, Equipment Operation, Portion Control, Customer Service, Workstation Organization
Specialization
A high school diploma or G.E.D. equivalent is preferred, along with at least one year of related work experience. No supervisory experience or specific licenses or certifications are required.
Finance Administration Team Leader at Minor International
Maroochydore, Queensland, Australia - Full Time
Skills Needed
Finance Administration, Accounts Payable, Team Leadership, Coaching, Data Entry, Communication, Interpersonal Skills, Process Improvement, Stakeholder Support, Attention To Detail, Confidentiality, Microsoft Office, Finance Systems, Time Management, Problem Solving
Specialization
Candidates should have a minimum of 3 years of finance administration experience, including accounts payable and receivable, along with previous supervisory experience. Strong attention to detail, communication skills, and proficiency in Microsoft Office and finance systems are essential.
Experience Required
Minimum 2 year(s)
Duty Technician-Handy Person at Accor
Brisbane, Queensland, Australia - Full Time
Skills Needed
General Repairs, Maintenance, Preventative Maintenance, Painting, Time Management, Attention To Detail, Teamwork, Physical Fitness
Specialization
Candidates should have experience working in a similar environment and be physically fit to work safely at all times. Exceptional time management skills and a friendly personality with a high standard of personal presentation are also required.
Experience Required
Minimum 2 year(s)
Food & Beverage Attendant at Accor
Adelaide, South Australia, Australia - Full Time
Skills Needed
Customer Service, Wine Knowledge, Presentation Skills, Time Management, Teamwork, Communication, Attention To Detail, Multitasking
Specialization
The ideal candidate should have a current RSA and excellent customer service skills. Previous experience in a quality establishment is desired, along with a commitment to continuous learning and development.
Reservations Agent at Residence InnFairfield Inn by Marriott
Perth, Western Australia, Australia - Full Time
Skills Needed
Reservation Processing, Customer Service, Communication, Sales Techniques, Data Entry, Problem Solving, Attention To Detail, Teamwork, Professional Appearance, Confidentiality, Guest Relations, Service Standards, Adaptability, Multitasking, Time Management, Technical Skills
Specialization
Candidates must have unrestricted working rights for Australia. The role requires adherence to company policies and maintaining a professional appearance.
Bartender at Residence Inn by Marriott Bozeman
Hobart, Tasmania, Australia - Full Time
Skills Needed
Food And Beverage Service, Customer Service, Communication, Attention To Detail, Food Knowledge, Wine Knowledge, Cocktail Preparation, Work Ethic, Rsa Certification, Food Safety Certification
Specialization
Candidates must possess a minimum of two years of experience in a similar food and beverage role and hold valid Responsible Service of Alcohol (RSA) and Do Food Safely Certificates. Essential attributes include a strong work ethic, exceptional customer service skills, genuine knowledge of food and beverages, and full working rights in Australia.
Experience Required
Minimum 2 year(s)
Front Office Duty Manager at IHG Career
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Guest Experience, Team Performance, Hotel Operations, Communication, Mentoring, Coaching, Problem Solving, Opera Pms, Qld Rsa, Rsg, First Aid
Specialization
The role requires a collaborative mindset and previous experience with Opera PMS. Candidates should have exceptional communication skills and full Australian work rights.
Experience Required
Minimum 2 year(s)
Room Attendant at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Attention To Detail, Teamwork, Flexibility, Cleaning, Manual Handling, Customer Service, Time Management, Work Ethic
Specialization
Candidates should have a positive attitude, strong work ethic, and attention to detail. They must be able to work both independently and as part of a team, and be flexible with shift timings.
Executive Chef at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Leadership, Culinary Skills, Menu Design, Cost Management, Food Hygiene, Haccp, Team Motivation, Spanish Cuisine, Kitchen Management, Food Safety, Industry Trends, Mentoring, Promotions Implementation, Quality Standards, Profitability Management, Cohesive Team Building
Specialization
Candidates should have significant experience as an Executive Chef or a capable Sous Chef ready for advancement, along with a Certificate III in Commercial Cookery and Food Safety Supervisor Certification. Strong knowledge of food hygiene and experience in hotel kitchens or stand-alone restaurants is highly regarded.
Experience Required
Minimum 5 year(s)
Assistant Director of Beverage & Food at Fairfield Inn Suites by Marriott Harrisburg International Airport
Sydney, New South Wales, Australia - Full Time
Skills Needed
Operational Management, Guest Satisfaction, Team Leadership, Financial Analysis, Service Quality, Training, Communication, Problem Solving, Revenue Maximization, Policy Administration, Guest Feedback Analysis, Service Delivery, Beverage Management, Food Management, Event Coordination, Operational Consistency
Specialization
The job requires strong operational management skills and the ability to lead teams effectively. Experience in financial analysis and guest satisfaction improvement is also essential.
Experience Required
Minimum 5 year(s)
Housekeeper/ Cleaner at Minor International
Brisbane, Queensland, Australia - Full Time
Skills Needed
Attention To Detail, Cleaning, Teamwork, Time Management, Communication, Physical Fitness, Proactive Attitude, Work Ethic
Specialization
Prior experience in housekeeping or cleaning roles is highly regarded. Candidates should have strong attention to detail, good physical fitness, and the ability to communicate professionally.
Marriott Culinary Academy: Apprentice Chef at Courtyard by Marriott Somerset KY
Sydney, New South Wales, Australia - Full Time
Skills Needed
Culinary Skills, Mentorship, Sustainability, International Cuisine, Pastry, Teamwork, Creativity, Time Management
Specialization
The job does not specify particular requirements, but it is aimed at aspiring chefs, suggesting a passion for food and willingness to learn. No formal education requirements are mentioned.
Reservations Agent at Accor
City of Brisbane, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Reservation Management, Upselling, Problem Solving, Record Keeping, Teamwork, Multitasking, Organization, Opera Pms, Microsoft Office, Interpersonal Skills, Detail Oriented
Specialization
Candidates must possess a minimum of one year of experience as a Reservations Agent or Receptionist, preferably in a 5-star or luxury hotel, along with a high school diploma or equivalent. Essential qualifications include strong communication skills and proficiency in hotel reservation systems like Opera or another strong PMS.
Reservations Agent at Accor
Noosa Heads, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Attention To Detail, Multitasking, Sales, Local Knowledge, Creativity, Proactive Attitude, Grooming Standards, Interpersonal Skills
Specialization
Candidates should have previous experience in customer service or reservations, along with excellent communication skills and attention to detail. A proactive attitude and flexibility to work various shifts are also important.
Guest Service Agent at Minor International
, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Professional Presentation, Teamwork, Time Management, Hospitality Knowledge
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must demonstrate effective communication skills and a proactive approach to guest needs.