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Hospitality Jobs in Portugal

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Customer Service Representative (German) at David Kennedy Recruitment
Porto, , Portugal - Full Time
Skills Needed
German Fluency, English Fluency, Customer Service, Travel Management, Crm Systems, Problem Solving, Communication Skills, Booking Management, Complaint Resolution, Hospitality
Specialization
Requires native or fluent German (C2) and fluent English (B2) with at least 2 years of customer service experience. Preference is given to candidates with a background in the travel, tourism, or hospitality sectors.
Experience Required
Minimum 2 year(s)
Hungarian Speaking Travel Advisor For Airbnb - Sofia, Bulgaria at Mercier Consultancy Group
Lisbon, , Portugal - Full Time
Skills Needed
Hungarian Language Proficiency, Customer Service, Communication, Active Listening, Problem Solving, Travel Advisory, Hospitality, Digital Platforms, Crm Systems, Online Communication Tools
Specialization
Fluency in Hungarian and a passion for travel and customer service are essential. Previous experience in customer service or the tourism industry is highly advantageous.
Senior Cook - Sous Chef at Wilde by Staycity Checkpoint Charlie
Lisbon, , Portugal - Full Time
Skills Needed
Culinary Arts, Menu Execution, Food Cost Management, Inventory Management, Guest Service, Food Safety, P&L Management, Collaboration, Team Leadership, Local Sourcing
Specialization
Requires a passionate and knowledgeable cook with ideally 2+ years of relevant experience. Must possess strong collaboration skills and the ability to work both independently and as part of a small team.
Experience Required
Minimum 2 year(s)
Recepcionista Hotel at Catalonia hotels
Porto, , Portugal - Full Time
Skills Needed
Check In/Check Out, Cash Handling, Guest Relations, Sap, English Proficiency, Tourism Management, Switchboard Management, Luggage Management
Specialization
Requires previous experience in a similar role and studies in tourism. High proficiency in English is mandatory, and knowledge of SAP is highly valued.
Experience Required
Minimum 2 year(s)
Chef de Cuisine (Italian Restaurant) at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
Albufeira, , Portugal - Full Time
Skills Needed
Culinary Arts, Kitchen Management, Staff Supervision, Food Safety, Budget Management, Menu Development, Inventory Control, Sanitation Standards, Customer Service, Team Leadership, Food Presentation, Resource Planning
Specialization
Requires a high school diploma with 4 years of culinary experience, or a 2-year degree in Culinary Arts or Hotel Management with 2 years of experience. Must possess strong leadership skills and the ability to manage kitchen operations and staff development.
Experience Required
Minimum 2 year(s)
Assistente de Sala de 1ª -Real by Casa da Calçada - Porto at Relais & Châteaux Park-Hotel Egerner Höfe
Porto, , Portugal - Full Time
Skills Needed
Mise En Place, Customer Service, Menu Recommendation, Order Taking, Billing, English Proficiency, Hospitality Management, Teamwork, Time Management, Pressure Handling
Specialization
Requires previous professional experience in Food and Beverage and proficiency in English. Candidates must have a driver's license, own vehicle, and a passion for luxury hospitality.
Experience Required
Minimum 2 year(s)
Operations Associate - Lisbon at Guestready Limited
Lisbon, , Portugal - Full Time
Skills Needed
Hospitality Management, Customer Experience, Operations Management, Guest Communication, Problem Solving, Organization, Detail Oriented, Portuguese Fluency, English Fluency, Pms Software
Specialization
Candidates must be fluent in Portuguese and English and based in Lisbon with flexibility for shift and weekend work. Previous experience in hospitality, tourism, or customer-facing operations is required.
Rececionistas (M/F) at Vilalara Grand Hotel Algarve
Porches, , Portugal - Full Time
Skills Needed
Guest Relations, Check In/Check Out, Opera Pms, Portuguese Language, English Language, Problem Solving, Hospitality Management, Customer Service, Multicultural Communication, Reservation Management
Specialization
Requires a high school diploma and preferably professional training in Hospitality or Tourism with experience in luxury hotels. Proficiency in Opera PMS and fluency in Portuguese and English are essential.
Experience Required
Minimum 2 year(s)
EN - Food & Beverage Supervisor at Accor
Lisbon, , Portugal - Full Time
Skills Needed
Strategic Leadership, Operational Excellence, Financial Management, Cost Control, Forecasting, Team Coaching, Haccp, Food Safety, Customer Relationship Management, Negotiation, Change Management, Pos Systems, Hotel Management Systems, English Fluency, Portuguese Fluency, Budgeting
Specialization
Requires a higher education degree in Hotel Management, Tourism, or a related field with at least 5 years of leadership experience in F&B, preferably in 5-star hotels. Must possess strong financial management skills, knowledge of HACCP, and fluency in Portuguese and English.
Experience Required
Minimum 5 year(s)
Assistente de Sala de 1ª -Real by Casa da Calçada - Porto at Relais & Châteaux Park-Hotel Egerner Höfe
Porto, , Portugal - Full Time
Skills Needed
Mise En Place, Customer Service, Menu Recommendation, Order Taking, Billing, English Proficiency, Hospitality Management, Teamwork, Time Management, Pressure Handling
Specialization
Requires previous professional experience in Food and Beverage and proficiency in English. Candidates must have a driver's license, own vehicle, and a passion for luxury hospitality.
Experience Required
Minimum 2 year(s)
Steward (F/M/X) at Accor
Quarteira, , Portugal - Full Time
Skills Needed
Dishwashing, Cleaning And Polishing, Inventory Management, Health And Safety Compliance, Banquet Set Up, Equipment Maintenance, English Proficiency, Portuguese Proficiency, Time Management, Attention To Detail
Specialization
A high school diploma is required, with previous experience in stewarding or hospitality preferred. Candidates must be able to work under pressure and communicate effectively in both Portuguese and English.
Bartender (F/M/X) at Accor
Quarteira, , Portugal - Full Time
Skills Needed
Mixology, Customer Service, Point Of Sale (Pos) Systems, Inventory Control, Communication Skills, Problem Solving, Organization, Interpersonal Skills, Luxury Service Standards, Beverage Knowledge
Specialization
Requires previous bartending and customer service experience, preferably within a luxury or upscale environment. Must possess strong interpersonal skills and the ability to work under pressure in a fast-paced team setting.
Experience Required
Minimum 2 year(s)
Rececionista - Ponta Delgada, Azores at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
Ponta Delgada, , Portugal - Full Time
Skills Needed
Guest Relations, Check In Processing, Check Out Processing, Customer Service, Operational Reporting, Local Area Knowledge, Professional Communication, Conflict Resolution
Specialization
Candidates should possess a high school diploma or GED equivalent and have related work experience. The role requires the physical ability to stand for extended periods and lift objects up to 10 pounds.
Bartender at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
Albufeira, , Portugal - Full Time
Skills Needed
Guest Service, Communication, Table Setting, Cleaning, Menu Management, Professionalism, Physical Stamina
Specialization
A high school diploma or GED is preferred, along with less than one year of related work experience. Candidates must be able to perform physical tasks, including lifting up to 50 pounds with assistance.
People & Culture Coordinator (F/M/X) - Maternity Leave at Accor
Quarteira, , Portugal - Full Time
Skills Needed
Internal Communication, Event Planning, Employee Administration, Microsoft Office, Portuguese Fluency, English Fluency, Organizational Skills, Interpersonal Communication, Confidentiality, Recruitment Support, Document Management, Customer Service
Specialization
Requires fluency in both Portuguese and English and proficiency in Microsoft Office. Candidates must demonstrate strong organizational skills, discretion, and the ability to handle multiple tasks in a fast-paced environment.
Assistente de Sala de 2ª -Real by Casa da Calçada - Porto at Relais & Châteaux Park-Hotel Egerner Höfe
Porto, , Portugal - Full Time
Skills Needed
Mise En Place, Customer Service, English Proficiency, Hospitality Management, Order Taking, Billing, Teamwork, Time Management, Communication Skills, Luxury Service
Specialization
Requires previous professional experience in Food and Beverage and proficiency in English. Candidates must possess a driver's license, own vehicle, and the ability to work under pressure with flexible hours.
Experience Required
Minimum 2 year(s)
General Manager - Operations Performance at Wilde by Staycity Checkpoint Charlie
Lisbon, England, Portugal - Full Time
Skills Needed
General Management, Operational Performance, Guest Experience Management, Financial Analysis, P&L Management, Compliance & Health And Safety, Team Development, Strategic Planning, Revenue Management, Coaching, Stakeholder Management, Crisis Management, Hospitality Leadership, Brand Operations, Recruitment, Change Management
Specialization
Requires over 5 years of leadership experience in a general management role within luxury or lifestyle hotels. A bachelor's degree in Hospitality Management is preferred, along with a proven ability to drive revenue and lead diverse teams.
Experience Required
Minimum 5 year(s)
Welcome Desk Agent at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
Albufeira, , Portugal - Full Time
Skills Needed
Guest Relations, Check In/Check Out Processing, Customer Service, Operational Reporting, Local Area Knowledge, Professional Communication, Conflict Resolution, Time Management
Specialization
A high school diploma or GED equivalent is preferred. No prior related work experience or supervisory experience is required for this entry-level position.
Mgr-Group Sales at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
Sintra (Santa Maria e São Miguel, São Martinho e São Pedro de Penaferrim), , Portugal - Full Time
Skills Needed
Group Sales, Transient Sales, Revenue Management, Contract Negotiation, Customer Relationship Management, Market Analysis, Upselling, Stakeholder Management, Budget Management, Event Management, Strategic Planning, Customer Service Excellence
Specialization
Requires a 2-year degree with 4 years of experience or a 4-year bachelor's degree with 2 years of experience in sales and marketing. Candidates must have a background in Business Administration, Marketing, or Hotel and Restaurant Management.
Experience Required
Minimum 2 year(s)
Bagageiro - Casa da Calçada at Relais & Châteaux Park-Hotel Egerner Höfe
Amarante, , Portugal - Full Time
Skills Needed
Guest Relations, Luggage Handling, Luxury Hospitality, Multilingual Communication, Customer Service, Time Management, Physical Stamina, Professional Etiquette
Specialization
Candidates should have 1-2 years of experience in 4/5 star hotels and fluency in Portuguese and English. A background in Hospitality or Tourism and the physical ability to handle heavy luggage are required.
Customer Service Representative (German) at David Kennedy Recruitment
Porto, , Portugal -
Full Time

Start Date

Immediate

Expiry Date

18 Oct, 26

Salary

0.0

Posted On

20 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

German Fluency, English Fluency, Customer Service, Travel Management, CRM Systems, Problem Solving, Communication Skills, Booking Management, Complaint Resolution, Hospitality

Industry

Staffing and Recruiting

Description
David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a German speaking Customer Service Representative to join their team in Porto. Position: Customer Service Representative Location: Porto, Portugal Work model: on-site Employment type: fixed term (6 months) with possibility of extension / permanent contract Remuneration: Base salary DUTIES AND RESPONSIBILITIES: Respond to customer inquiries via phone, email, and chat channels Assist customers with booking, modifying, and cancelling business travel arrangements Resolve customer issues and complaints efficiently, escalating complex cases when required Provide accurate information regarding travel services, destinations, booking policies, and platform functionality Maintain and update customer records within CRM systems Collaborate with internal teams to ensure a seamless customer experience Collect customer feedback and report insights to support service improvements Ensure high levels of customer satisfaction while meeting quality and productivity targets. REQUIREMENTS: Native / fluent in German (C2) both verbal and written. Fluent in English (minimum B2 level) Minimum 2 years of customer service experience, preferably within the travel industry Excellent verbal and written communication skills Strong problem-solving and customer service abilities Ability to work in a fast-paced, customer-focused environment Adaptability and flexibility to changing business needs Good computer literacy and ability to work with CRM systems Experience in business travel, travel management, tourism, hospitality, or related sectors Experience handling bookings, reservations, or travel-related customer inquiries Familiarity with travel booking platforms or travel management systems. OFFER: Opportunity to work with a leading global travel & tourism brand Professional growth opportunities within the BPO industry Collaborative and supportive work environment Access to exclusive travel perks and discounts And many more!
Responsibilities
Handle customer inquiries via phone, email, and chat to assist with business travel bookings and modifications. Resolve complaints and maintain accurate customer records within CRM systems to ensure high satisfaction levels.
Customer Service Representative (German) at David Kennedy Recruitment
Porto, , Portugal - Full Time
Skills Needed
German Fluency, English Fluency, Customer Service, Travel Management, Crm Systems, Problem Solving, Communication Skills, Booking Management, Complaint Resolution, Hospitality
Specialization
Requires native or fluent German (C2) and fluent English (B2) with at least 2 years of customer service experience. Preference is given to candidates with a background in the travel, tourism, or hospitality sectors.
Experience Required
Minimum 2 year(s)
Hungarian Speaking Travel Advisor For Airbnb - Sofia, Bulgaria at Mercier Consultancy Group
Lisbon, , Portugal - Full Time
Skills Needed
Hungarian Language Proficiency, Customer Service, Communication, Active Listening, Problem Solving, Travel Advisory, Hospitality, Digital Platforms, Crm Systems, Online Communication Tools
Specialization
Fluency in Hungarian and a passion for travel and customer service are essential. Previous experience in customer service or the tourism industry is highly advantageous.
Senior Cook - Sous Chef at Wilde by Staycity Checkpoint Charlie
Lisbon, , Portugal - Full Time
Skills Needed
Culinary Arts, Menu Execution, Food Cost Management, Inventory Management, Guest Service, Food Safety, P&L Management, Collaboration, Team Leadership, Local Sourcing
Specialization
Requires a passionate and knowledgeable cook with ideally 2+ years of relevant experience. Must possess strong collaboration skills and the ability to work both independently and as part of a small team.
Experience Required
Minimum 2 year(s)
Recepcionista Hotel at Catalonia hotels
Porto, , Portugal - Full Time
Skills Needed
Check In/Check Out, Cash Handling, Guest Relations, Sap, English Proficiency, Tourism Management, Switchboard Management, Luggage Management
Specialization
Requires previous experience in a similar role and studies in tourism. High proficiency in English is mandatory, and knowledge of SAP is highly valued.
Experience Required
Minimum 2 year(s)
Chef de Cuisine (Italian Restaurant) at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
Albufeira, , Portugal - Full Time
Skills Needed
Culinary Arts, Kitchen Management, Staff Supervision, Food Safety, Budget Management, Menu Development, Inventory Control, Sanitation Standards, Customer Service, Team Leadership, Food Presentation, Resource Planning
Specialization
Requires a high school diploma with 4 years of culinary experience, or a 2-year degree in Culinary Arts or Hotel Management with 2 years of experience. Must possess strong leadership skills and the ability to manage kitchen operations and staff development.
Experience Required
Minimum 2 year(s)
Assistente de Sala de 1ª -Real by Casa da Calçada - Porto at Relais & Châteaux Park-Hotel Egerner Höfe
Porto, , Portugal - Full Time
Skills Needed
Mise En Place, Customer Service, Menu Recommendation, Order Taking, Billing, English Proficiency, Hospitality Management, Teamwork, Time Management, Pressure Handling
Specialization
Requires previous professional experience in Food and Beverage and proficiency in English. Candidates must have a driver's license, own vehicle, and a passion for luxury hospitality.
Experience Required
Minimum 2 year(s)
Operations Associate - Lisbon at Guestready Limited
Lisbon, , Portugal - Full Time
Skills Needed
Hospitality Management, Customer Experience, Operations Management, Guest Communication, Problem Solving, Organization, Detail Oriented, Portuguese Fluency, English Fluency, Pms Software
Specialization
Candidates must be fluent in Portuguese and English and based in Lisbon with flexibility for shift and weekend work. Previous experience in hospitality, tourism, or customer-facing operations is required.
Rececionistas (M/F) at Vilalara Grand Hotel Algarve
Porches, , Portugal - Full Time
Skills Needed
Guest Relations, Check In/Check Out, Opera Pms, Portuguese Language, English Language, Problem Solving, Hospitality Management, Customer Service, Multicultural Communication, Reservation Management
Specialization
Requires a high school diploma and preferably professional training in Hospitality or Tourism with experience in luxury hotels. Proficiency in Opera PMS and fluency in Portuguese and English are essential.
Experience Required
Minimum 2 year(s)
EN - Food & Beverage Supervisor at Accor
Lisbon, , Portugal - Full Time
Skills Needed
Strategic Leadership, Operational Excellence, Financial Management, Cost Control, Forecasting, Team Coaching, Haccp, Food Safety, Customer Relationship Management, Negotiation, Change Management, Pos Systems, Hotel Management Systems, English Fluency, Portuguese Fluency, Budgeting
Specialization
Requires a higher education degree in Hotel Management, Tourism, or a related field with at least 5 years of leadership experience in F&B, preferably in 5-star hotels. Must possess strong financial management skills, knowledge of HACCP, and fluency in Portuguese and English.
Experience Required
Minimum 5 year(s)
Assistente de Sala de 1ª -Real by Casa da Calçada - Porto at Relais & Châteaux Park-Hotel Egerner Höfe
Porto, , Portugal - Full Time
Skills Needed
Mise En Place, Customer Service, Menu Recommendation, Order Taking, Billing, English Proficiency, Hospitality Management, Teamwork, Time Management, Pressure Handling
Specialization
Requires previous professional experience in Food and Beverage and proficiency in English. Candidates must have a driver's license, own vehicle, and a passion for luxury hospitality.
Experience Required
Minimum 2 year(s)
Steward (F/M/X) at Accor
Quarteira, , Portugal - Full Time
Skills Needed
Dishwashing, Cleaning And Polishing, Inventory Management, Health And Safety Compliance, Banquet Set Up, Equipment Maintenance, English Proficiency, Portuguese Proficiency, Time Management, Attention To Detail
Specialization
A high school diploma is required, with previous experience in stewarding or hospitality preferred. Candidates must be able to work under pressure and communicate effectively in both Portuguese and English.
Bartender (F/M/X) at Accor
Quarteira, , Portugal - Full Time
Skills Needed
Mixology, Customer Service, Point Of Sale (Pos) Systems, Inventory Control, Communication Skills, Problem Solving, Organization, Interpersonal Skills, Luxury Service Standards, Beverage Knowledge
Specialization
Requires previous bartending and customer service experience, preferably within a luxury or upscale environment. Must possess strong interpersonal skills and the ability to work under pressure in a fast-paced team setting.
Experience Required
Minimum 2 year(s)
Rececionista - Ponta Delgada, Azores at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
Ponta Delgada, , Portugal - Full Time
Skills Needed
Guest Relations, Check In Processing, Check Out Processing, Customer Service, Operational Reporting, Local Area Knowledge, Professional Communication, Conflict Resolution
Specialization
Candidates should possess a high school diploma or GED equivalent and have related work experience. The role requires the physical ability to stand for extended periods and lift objects up to 10 pounds.
Bartender at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
Albufeira, , Portugal - Full Time
Skills Needed
Guest Service, Communication, Table Setting, Cleaning, Menu Management, Professionalism, Physical Stamina
Specialization
A high school diploma or GED is preferred, along with less than one year of related work experience. Candidates must be able to perform physical tasks, including lifting up to 50 pounds with assistance.
People & Culture Coordinator (F/M/X) - Maternity Leave at Accor
Quarteira, , Portugal - Full Time
Skills Needed
Internal Communication, Event Planning, Employee Administration, Microsoft Office, Portuguese Fluency, English Fluency, Organizational Skills, Interpersonal Communication, Confidentiality, Recruitment Support, Document Management, Customer Service
Specialization
Requires fluency in both Portuguese and English and proficiency in Microsoft Office. Candidates must demonstrate strong organizational skills, discretion, and the ability to handle multiple tasks in a fast-paced environment.
Assistente de Sala de 2ª -Real by Casa da Calçada - Porto at Relais & Châteaux Park-Hotel Egerner Höfe
Porto, , Portugal - Full Time
Skills Needed
Mise En Place, Customer Service, English Proficiency, Hospitality Management, Order Taking, Billing, Teamwork, Time Management, Communication Skills, Luxury Service
Specialization
Requires previous professional experience in Food and Beverage and proficiency in English. Candidates must possess a driver's license, own vehicle, and the ability to work under pressure with flexible hours.
Experience Required
Minimum 2 year(s)
General Manager - Operations Performance at Wilde by Staycity Checkpoint Charlie
Lisbon, England, Portugal - Full Time
Skills Needed
General Management, Operational Performance, Guest Experience Management, Financial Analysis, P&L Management, Compliance & Health And Safety, Team Development, Strategic Planning, Revenue Management, Coaching, Stakeholder Management, Crisis Management, Hospitality Leadership, Brand Operations, Recruitment, Change Management
Specialization
Requires over 5 years of leadership experience in a general management role within luxury or lifestyle hotels. A bachelor's degree in Hospitality Management is preferred, along with a proven ability to drive revenue and lead diverse teams.
Experience Required
Minimum 5 year(s)
Welcome Desk Agent at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
Albufeira, , Portugal - Full Time
Skills Needed
Guest Relations, Check In/Check Out Processing, Customer Service, Operational Reporting, Local Area Knowledge, Professional Communication, Conflict Resolution, Time Management
Specialization
A high school diploma or GED equivalent is preferred. No prior related work experience or supervisory experience is required for this entry-level position.
Mgr-Group Sales at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
Sintra (Santa Maria e São Miguel, São Martinho e São Pedro de Penaferrim), , Portugal - Full Time
Skills Needed
Group Sales, Transient Sales, Revenue Management, Contract Negotiation, Customer Relationship Management, Market Analysis, Upselling, Stakeholder Management, Budget Management, Event Management, Strategic Planning, Customer Service Excellence
Specialization
Requires a 2-year degree with 4 years of experience or a 4-year bachelor's degree with 2 years of experience in sales and marketing. Candidates must have a background in Business Administration, Marketing, or Hotel and Restaurant Management.
Experience Required
Minimum 2 year(s)
Bagageiro - Casa da Calçada at Relais & Châteaux Park-Hotel Egerner Höfe
Amarante, , Portugal - Full Time
Skills Needed
Guest Relations, Luggage Handling, Luxury Hospitality, Multilingual Communication, Customer Service, Time Management, Physical Stamina, Professional Etiquette
Specialization
Candidates should have 1-2 years of experience in 4/5 star hotels and fluency in Portuguese and English. A background in Hospitality or Tourism and the physical ability to handle heavy luggage are required.