Location: Buffalo Mountain Lodge - Banff, AB
Primary Function: To supervise others in maintaining a high standard of cleanliness, orderliness, and appearance in all areas of the lodge with a focus on the guest rooms. To ensure that all guest requests are handled promptly and courteously.

EXPERIENCE

• Previous housekeeping experience is preferred
• Excellent interpersonal and communication skills
• A passion for customer service and mentoring
• Highly organized and detail oriented, with the ability to multitask
• Able to cope in high pressure situations
• Experience with Opera PMS, Microsoft Office and Outlook is an asset
• Must be able to work independently and remain calm in the event of an emergency
• Ability to endure long periods of standing, sitting, bending, and lifting (up to 30 pounds may be required)
  Please note that only applicants selected for further consideration will be contacted.
  Canadian Rocky Mountain Resorts (CRMR) is committed to building a workplace where everyone can succeed and belong. As Bow Valley Workplace Inclusion Charter signatory, we are working to build a diverse, equitable, and inclusive team environment. We value a wide range of skills, experiences, and backgrounds; and encourage all qualified candidates to apply. CRMR is continuously evolving our systems and practices to remove barriers so all equity seeking groups can succeed.
  If you can’t apply online or request accommodation during the application or hiring process, please contact our Human Resources Department at 1-403-760-4474.
  We look forward to receiving your application.
  Job Types: Full-time, Permanent
  Pay: From $22.00 per hour
  Expected hours: 35 – 44 per week

Additional pay:

• Overtime pay

Benefits:

• Company events
• Dental care
• Disability insurance
• Extended health care
• Store discount

Application question(s):

• Are you available to move to Banff, AB for this role? (staff accommodation available)
• Are you currently authorized to work for all employers in Canada?

Experience:

• hotel housekeeping: 1 year (preferred)

Work Location: In perso

• To physically inspect all rooms and ensuring that they are cleaned to CRMR standards and communicate the room status to the front desk
• Responsible for the ongoing training of staff within the housekeeping department
• Ensure soiled shower curtains, duvets, and pillowcases, are removed, and replaced as per CRMR standards
• Report/document Maintenance requests
• Update room statuses in Opera and record lost and found items in the database
• To ensure all linen received to Housekeeping is put away in a neat and organized fashion
• To ensure all public areas are tidy and organized
• Assist Executive Housekeeping Manager/Assistant Housekeeping Manager with daily projects, as required
• Arrive on time and groomed appropriately, as per CRMR Employee Handbook
• Other duties, as required