ABOUT US:

Al Raffa Tourism LLC is a leading travel agency in Dubai, specializing in tour packages, ticket bookings, and visa services. We are looking for a dynamic, creative, and motivated marketing officer to join our team. This role involves managing online marketing efforts, especially on social media platforms like TikTok and Facebook, to promote our services and attract clients from around the globe. If you’re passionate about digital marketing and the travel industry, we would love to have you as part of our team!

REQUIREMENTS:

• Fluent in English:we are hiring multiple nationalities
• Experience in online marketing, especially social media (TikTok, Facebook, Instagram, etc.) is required.
• Creative and tech-savvy, with the ability to create engaging content for different social media platforms.
• Strong communication skills and the ability to deal with clients effectively.
• Knowledge of visit visa processing, ticket bookings, and hotel reservations is an advantage.
• Previous experience in a tourism- or travel-related role is preferred.
• Ability to multitask and manage several projects at once in a fast-paced environment.
• Nationality: All nationality

PREFERRED QUALIFICATIONS:

• Previous experience working in a travel agency or similar industry.
• Knowledge of marketing tools and analytics.
• Proficient in using social media management tools and content creation apps.
• Strong attention to detail and organizational skills.

• Create and manage engaging social media content for TikTok, Facebook, and other platforms to increase brand visibility and attract potential clients.
• Develop creative video content for TikTok and posts for Facebook that showcase our travel services, including tour packages, visa services, ticket bookings, and hotel bookings.
• Engage with potential clients on social media, responding to inquiries and providing information about our services.
• Generate leads and drive sales through social media marketing campaigns.
• Handle visit visa typing, ticket bookings, and hotel reservations for clients.
• Assist in processing visa applications for clients and ensure all necessary documents are correctly handled.
• Provide excellent customer service by responding to emails and phone inquiries.
• Perform general office work, including document management, filing, and maintaining customer records.
• Coordinate with travel service providers (airlines, hotels, tour operators) to book tickets, accommodation, and other travel-related services.
• Track the performance of marketing campaigns and report on the effectiveness of social media activities.