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Lead Solution Architect - Business Optimisation Strategy (BOS) at UNSW

Sydney, New South Wales, Australia - Full Time

Skills Needed
Servicenow Solution Architecture, Enterprise Service Management, Ai Enablement, Workflow Automation, Data Migration, Integration Architecture, Itil, Stakeholder Engagement, Governance, Generative Ai, Virtual Agent, Cmdb, Itom, Rest/Soap, Agile Methodology, Oracle Saas

Specialization
Requires proven experience as a Lead or Senior ServiceNow Solution Architect with deep knowledge of platform modules and AI capabilities. Strong skills in data migration, integration architecture, and relevant ServiceNow certifications are highly desired.

Experience Required
Minimum 10 year(s)

Head of Information & Transformation Risk at Rest

Sydney, New South Wales, Australia - Full Time

Skills Needed
Enterprise Risk Management, Information Security, Project Delivery, Cyber Security, Risk Advisory, Assurance, Controls Testing, Regulatory Compliance, Data Governance, Strategic Planning, Stakeholder Management, Risk Reporting, Artificial Intelligence, Superannuation, Leadership

Specialization
Candidates should have extensive experience in senior risk, compliance, or audit roles with a focus on IT, cyber security, and project delivery. Professional certifications such as CISSP or CISA are highly desired, along with deep knowledge of relevant regulatory frameworks like CPS 234 and ISO 27001.

Experience Required
Minimum 10 year(s)

Service Manager at MedHealth

Wingecarribee Shire Council, New South Wales, Australia - Full Time

Skills Needed
Team Leadership, Performance Management, Coaching And Mentoring, Financial Reporting, Forecasting, Stakeholder Management, Kpi Management, Customer Service, Client Relationship Management, Operational Management, Governance, Risk Management

Specialization
Requires experience in management, leading teams, and customer-facing roles. Must hold a current driver's license and be an Australian Citizen or Permanent Resident.

Experience Required
Minimum 5 year(s)

Solution Sales - Partner at Fair Isaac Corporation

Sydney, New South Wales, Australia - Full Time

Skills Needed
Enterprise Software Sales, Client Relationship Management, Financial Services, Consumer Lending, Retail Banking, Decisioning, Analytics, Optimization, Saas, Machine Learning, Artificial Intelligence, Simulation, Thai Language, Strategic Planning, Presentation Skills, Negotiation

Specialization
Candidates should possess a bachelor's degree and a strong track record in selling complex enterprise software solutions within the financial services sector. Proficiency in the Thai language and the ability to travel up to 50% of the time are required.

Experience Required
Minimum 5 year(s)

Senior Account Executive at MicroStrategy

Sydney, New South Wales, Australia - Full Time

Skills Needed
Enterprise Sales, Prospecting, Meddpicc, Value Based Selling, Roi Analysis, Tco Modeling, Pipeline Management, C Level Stakeholder Engagement, Business Intelligence, Artificial Intelligence, Data Analytics, Crm, Erp, Cloud Software Sales, Strategic Account Planning, Storytelling

Specialization
Requires extensive experience in quota-carrying software sales for large enterprises with a proven track record of over-performance. Candidates should be proficient in sales methodologies like MEDDPICC and have deep knowledge of BI, AI, and data analytics.

Experience Required
Minimum 10 year(s)

Senior Account Executive at MicroStrategy

Sydney, New South Wales, Australia - Full Time

Experience Required
Minimum 10 year(s)

Senior Account Executive at MicroStrategy

Sydney, New South Wales, Australia - Full Time

Skills Needed
Enterprise Sales, Prospecting, Meddpicc, Value Based Selling, Roi Analysis, Tco Modeling, C Level Stakeholder Engagement, Pipeline Management, Business Intelligence, Artificial Intelligence, Data Analytics, Crm, Erp, Cloud Software Sales, Account Planning, Strategic Selling

Experience Required
Minimum 10 year(s)

Senior Account Executive at MicroStrategy

Sydney, New South Wales, Australia - Full Time

Experience Required
Minimum 10 year(s)

Kids Uni South - Childcare Educator Advanced at Pulse

Gwynneville, New South Wales, Australia - Full Time

Skills Needed
Early Childhood Education, Child Safety, First Aid, Childcare, Communication, Teamwork

Specialization
Applicants must hold a Certificate III in Early Childhood, a current Working with Children Check, and a HLTAID004 First Aid Certificate. Candidates must be willing to undertake additional training as required for the role.

Sustainability and Resilience Consultant at Aecom USA

Sydney, New South Wales, Australia - Full Time

Skills Needed
Climate Risk Assessment, Sustainability Strategy, Data Analysis, Stakeholder Engagement, Project Management, Environmental Impact Assessment, Net Zero Carbon Management, Infrastructure Sustainability, Climate Adaptation, Technical Reporting, Business Development, Client Relationship Management, Digital Innovation, Artificial Intelligence, Scenario Analysis, Regulatory Compliance

Specialization
Candidates should possess at least 3 years of experience in sustainability or climate resilience, preferably in a consulting environment. A relevant tertiary qualification in a field such as environmental science, engineering, or economics is required, along with strong analytical and communication skills.

Experience Required
Minimum 2 year(s)

Senior Manager, Business Controls & Monitoring at Westpac Group

Sydney, New South Wales, Australia - Full Time

Skills Needed
Risk Management, Business Controls, Automation, Artificial Intelligence, Data Analytics, Power Platform, Workflow Design, Dashboard Development, Stakeholder Management, Process Improvement, Auditing, Mentoring, Technology Solutions, Risk Standards, Analytical Pipelines

Specialization
Candidates must have experience applying analytics and automation in complex environments, specifically with Power Platform solutions. Strong stakeholder management skills and the ability to explain complex technical topics are essential.

Experience Required
Minimum 5 year(s)

Exams Operations Officer at University of Wollongong

Wollongong, New South Wales, Australia - Full Time

Skills Needed
Exam Administration, Operational Excellence, Policy Compliance, Student Support, Process Management, Communication, Attention To Detail, Problem Solving

Specialization
The candidate must demonstrate strong organizational skills and the ability to manage complex operational processes. Experience in an academic or administrative environment is preferred to ensure compliance and service standards.

Experience Required
Minimum 2 year(s)

Branch Manager - Occupational Rehabilitation at MedHealth

Sydney, New South Wales, Australia - Full Time

Skills Needed
Leadership, Clinical Supervision, Occupational Rehabilitation, Team Management, Customer Service, Business Development, Recruitment, Staff Training, Stakeholder Management, Operational Improvement, Case Management, Coaching

Specialization
Requires tertiary allied health qualifications in Physiotherapy, Occupational Therapy, Exercise Physiology, Rehabilitation Counselling, or Psychology with professional registration. Must have previous experience as a Branch Manager or Team Leader, along with a valid driver's license and required police/child checks.

Experience Required
Minimum 5 year(s)

Senior Occupational Therapist at MedHealth

Port Macquarie-Hastings Council, New South Wales, Australia - Full Time

Skills Needed
Clinical Observation, Standardised Assessments, Treatment Goal Formulation, Evidence Based Intervention, Caseload Management, Mentoring, Multidisciplinary Collaboration, Time Management, Organisational Skills, Community Based Support

Specialization
Requires current AHPRA membership and experience as an Occupational Therapist beyond graduation. Candidates must be passionate about community-based disability support and have a desire to mentor early career clinicians.

Experience Required
Minimum 2 year(s)

Executive Planning Officer at DCCEEW NSW

, New South Wales, Australia - Full Time

Skills Needed
Strategic Planning, Executive Communication, Stakeholder Engagement, Problem Solving, Policy Analysis, Time Management, Writing Skills, Collaboration

Specialization
Requires a degree in planning or a related discipline, or equivalent senior-level experience in a planning environment. Must possess strong communication, analytical, and stakeholder management skills.

Experience Required
Minimum 5 year(s)

ERP Global TPM and Finance Lead at Blackmore_Career_Site_New

Warriewood, New South Wales, Australia - Full Time

Skills Needed
Trade Promotion Management, Anaplan, Sap S/4hana, Sap Ibp, Financial Planning, Process Standardisation, Stakeholder Engagement, Rebate Management, Accruals Planning, Roi Analysis, Governance Frameworks, Change Management, Power Bi, Business Transformation, Fmcg, Life Sciences

Specialization
Requires strong experience in Trade Promotion Management within FMCG or Life Sciences and hands-on proficiency with Anaplan. Candidates should have a deep understanding of rebates and accruals, along with experience in large-scale ERP transformations.

Experience Required
Minimum 5 year(s)

Trust Analyst at IQ-EQ

Sydney, New South Wales, Australia - Full Time

Skills Needed
Trust Management, Securitisation, Cash Reconciliation, Cashflow Distribution Waterfall Calculations, Financial Modelling, Microsoft Excel, Spv Administration, Stakeholder Management, Legal Documentation Analysis

Specialization
Candidates should have 1-3 years of experience in structured financial markets, with at least one year specifically in securitisation trust management. Proficiency in Microsoft Excel and a general understanding of legal commercial provisions are required.

Experience Required
Minimum 2 year(s)

Inside Sales & Customer Support Specialist at Avery Dennison

Sydney, New South Wales, Australia - Full Time

Skills Needed
Inside Sales, Account Management, Customer Service, Order Management, Crm Software, Erp Systems, Lead Qualification, Upselling, Cross Selling, Data Entry, Professional Communication, Problem Solving, Time Management, B2b Sales, Price Quoting, Client Relationship Management

Specialization
Candidates should have a high school diploma, though a degree in sales or marketing is preferred, along with 2+ years of experience in inside sales or customer service. Proficiency in Office and CRM software, combined with strong attention to detail and communication skills, is required.

Experience Required
Minimum 2 year(s)

Senior Occupational Therapist at MedHealth

Sydney, New South Wales, Australia - Full Time

Skills Needed
Occupational Therapy, Clinical Assessment, Treatment Planning, Evidence Based Practice, Caseload Management, Multidisciplinary Collaboration, Mentoring, Time Management, Community Based Support, Disability Support, Ahpra Compliance, Developmental Assessment, Physical Function Assessment, Therapeutic Intervention

Specialization
Requires current Occupational Therapy membership with AHPRA and experience as an Occupational Therapist. Candidates must possess excellent time management skills and a passion for community-based disability support.

Experience Required
Minimum 5 year(s)

Electrical Engineer Primary & Earthing at Fyfe

Sydney, New South Wales, Australia - Full Time

Skills Needed
High Voltage Substation Design, Earthing Design, Primary Systems Design, Owner's Engineer Services, Technical Leadership, Stakeholder Engagement, Engineering Principles, Consulting

Specialization
Requires a Bachelor of Engineering in Electrical or a related field with experience in high-voltage substation primary and earthing design. Consulting experience, specifically in Owner's Engineer services, is preferred.

Experience Required
Minimum 5 year(s)

Lead Solution Architect - Business Optimisation Strategy (BOS) at UNSW

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

12 Aug, 26

Salary

0.0

Posted On

14 May, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

ServiceNow Solution Architecture, Enterprise Service Management, AI Enablement, Workflow Automation, Data Migration, Integration Architecture, ITIL, Stakeholder Engagement, Governance, Generative AI, Virtual Agent, CMDB, ITOM, REST/SOAP, Agile Methodology, Oracle SaaS

Industry

Higher Education

Description

* Employment Type: Full Time, Fixed Term 18 months. * Remuneration: Total Remuneration Package * Location: Kensington, NSW – Flexible Working Conditions About UNSW At UNSW, we pride ourselves on being a workplace where the best people come to do their best work. We aspire to be Australia’s global university, improving and transforming lives through excellence in research, outstanding education and a commitment to advancing a just society. About the Role The Business Optimisation Strategy (BOS) is a landmark investment to modernise UNSW’s enterprise platforms and transform service delivery across HR, Finance and IT through the implementation of the ServiceNow and Oracle SaaS platforms. By simplifying processes, improving data foundations, and enabling intelligent automation, BOS supports UNSW’s Progress for All strategy — returning valuable time to staff for teaching, research, and student impact. As BOS mobilises, we are seeking an experienced Lead Solution Architect to lead the end-to-end architecture and solution design for a large-scale, AI-enabled ServiceNow implementation. This role will play a pivotal part in shaping the future digital employee experience at UNSW Sydney through workflow automation, generative AI, virtual agents, knowledge management, and enterprise-wide service integration. This is a high-impact leadership opportunity combining enterprise architecture, platform strategy, stakeholder engagement, and large-scale transformation delivery. You will serve as the technical architecture lead for the program — translating business priorities into scalable, secure, and future-ready ServiceNow solutions. You will establish architecture governance and best-practice delivery standards while partnering closely with the System Integration partner and cross-functional UNSW teams across IT, Security, HR, Finance, and Enterprise Applications to ensure successful implementation with minimal business disruption. Responsibilities * Define and govern target-state architecture, integration patterns, security frameworks, data models, and AI enablement strategies. * Drive the design and delivery of Enterprise Service Management (ESM) capabilities leveraging ServiceNow platform best practices. * Lead architectural governance across implementation partners, technical teams, and program delivery streams. * Partner with senior stakeholders across HR, Finance, IT to align platform capabilities with strategic business outcomes. * Establish scalable development standards, solution design principles, and environment management practices. * Guide integration and migration activities across enterprise platforms, ensuring data quality, reliability, and operational continuity. * Support program planning, dependency management, governance reporting, and alignment with central program office and EPMO standards. What you'll bring Required: * Proven experience as a Lead or Senior ServiceNow Solution Architect delivering enterprise-scale implementations or platform transformations. * Deep knowledge across ServiceNow modules (ITSM, CMDB/Discovery, ITOM, ITSM integrations, Enterprise integrations, Workflow automation); * Strong understanding of ServiceNow platform architecture, configuration, customisation, and development best practices. * Experience designing or implementing AI-enabled ServiceNow capabilities, including Virtual Agent, Generative AI, predictive intelligence, or intelligent automation. * Strong experience with data migration: discovery tools, data mapping, transformation, reconciliation and validation. * Solid integration architecture skills: REST/SOAP, MID Server, LDAP/SSO, webhooks, message queuing patterns. * Relevant ServiceNow certifications such as CSA, CIS, or CTA (desirable), along with strong ITIL and enterprise service management knowledge Desirable: * Experience in Higher Education, Government, or similarly complex organisations. * Exposure to Oracle SaaS platforms and enterprise ERP ecosystems. * Experience delivering AI-enabled enterprise service transformation programs. * Familiarity with Agile delivery methodologies and large-scale program governance frameworks. For further information on the role & responsibilities, please refer to the Position Description How to Apply: Submit your CV & cover letter detailing your interest and suitability for the job (as per the skills & experience bullet points in the Position Description) before Sunday 31 May by 11:55pm. Please note: Sponsorship is not available for this role, valid Australian working rights are required on application. UNSW Benefits and Culture: People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world. Our benefits include: * Flexible Working Options (work from home, flexible hours etc) * Additional 3 days leave during December festive period. * Career development opportunities * Up to 50% discount on UNSW courses * Flexible 17% Superannuation contributions, additional leave-loading payments and salary sacrifice. * Discounts and entitlements (retail, education, fitness passport) UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff. Pre-Employment Checks Aligned with UNSW’s focus on cultivating a workplace defined by safety, ethical conduct, and strong integrity preferred candidates will be required to participate in a combination of pre-employment checks relevant to the role they have applied for. These pre-employment checks may include a combination of some of the following checks:- * National and International Criminal history checks * Entitlement to work and ID checks * Working With Children Checks * Completion of a Gender-Based Violence Prevention Declaration * Verification of relevant qualifications * Verification of relevant professional membership * Employment history and reference checks * Financial responsibility assessments/checks. * Medical Checks and Assessments Compliance with the necessary combination of these checks is a condition of employment at UNSW.

Responsibilities

Lead the end-to-end architecture and solution design for a large-scale, AI-enabled ServiceNow implementation to modernize enterprise platforms. Establish architecture governance and partner with cross-functional teams to align platform capabilities with strategic business outcomes.

Lead Solution Architect - Business Optimisation Strategy (BOS) at UNSW

Sydney, New South Wales, Australia - Full Time

Experience Required
Minimum 10 year(s)

Head of Information & Transformation Risk at Rest

Sydney, New South Wales, Australia - Full Time

Experience Required
Minimum 10 year(s)

Service Manager at MedHealth

Wingecarribee Shire Council, New South Wales, Australia - Full Time

Specialization
Requires experience in management, leading teams, and customer-facing roles. Must hold a current driver's license and be an Australian Citizen or Permanent Resident.

Experience Required
Minimum 5 year(s)

Solution Sales - Partner at Fair Isaac Corporation

Sydney, New South Wales, Australia - Full Time

Experience Required
Minimum 5 year(s)

Senior Account Executive at MicroStrategy

Sydney, New South Wales, Australia - Full Time

Experience Required
Minimum 10 year(s)

Senior Account Executive at MicroStrategy

Sydney, New South Wales, Australia - Full Time

Experience Required
Minimum 10 year(s)

Senior Account Executive at MicroStrategy

Sydney, New South Wales, Australia - Full Time

Experience Required
Minimum 10 year(s)

Senior Account Executive at MicroStrategy

Sydney, New South Wales, Australia - Full Time

Experience Required
Minimum 10 year(s)

Kids Uni South - Childcare Educator Advanced at Pulse

Gwynneville, New South Wales, Australia - Full Time

Skills Needed
Early Childhood Education, Child Safety, First Aid, Childcare, Communication, Teamwork

Sustainability and Resilience Consultant at Aecom USA

Sydney, New South Wales, Australia - Full Time

Experience Required
Minimum 2 year(s)

Senior Manager, Business Controls & Monitoring at Westpac Group

Sydney, New South Wales, Australia - Full Time

Experience Required
Minimum 5 year(s)

Exams Operations Officer at University of Wollongong

Wollongong, New South Wales, Australia - Full Time

Skills Needed
Exam Administration, Operational Excellence, Policy Compliance, Student Support, Process Management, Communication, Attention To Detail, Problem Solving

Experience Required
Minimum 2 year(s)

Branch Manager - Occupational Rehabilitation at MedHealth

Sydney, New South Wales, Australia - Full Time

Experience Required
Minimum 5 year(s)

Senior Occupational Therapist at MedHealth

Port Macquarie-Hastings Council, New South Wales, Australia - Full Time

Experience Required
Minimum 2 year(s)

Executive Planning Officer at DCCEEW NSW

, New South Wales, Australia - Full Time

Skills Needed
Strategic Planning, Executive Communication, Stakeholder Engagement, Problem Solving, Policy Analysis, Time Management, Writing Skills, Collaboration

Experience Required
Minimum 5 year(s)

ERP Global TPM and Finance Lead at Blackmore_Career_Site_New

Warriewood, New South Wales, Australia - Full Time

Experience Required
Minimum 5 year(s)

Trust Analyst at IQ-EQ

Sydney, New South Wales, Australia - Full Time

Experience Required
Minimum 2 year(s)

Inside Sales & Customer Support Specialist at Avery Dennison

Sydney, New South Wales, Australia - Full Time

Experience Required
Minimum 2 year(s)

Senior Occupational Therapist at MedHealth

Sydney, New South Wales, Australia - Full Time

Experience Required
Minimum 5 year(s)

Electrical Engineer Primary & Earthing at Fyfe

Sydney, New South Wales, Australia - Full Time

Skills Needed
High Voltage Substation Design, Earthing Design, Primary Systems Design, Owner's Engineer Services, Technical Leadership, Stakeholder Engagement, Engineering Principles, Consulting

Experience Required
Minimum 5 year(s)