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Customer Service Representative (12 month Fixed Term) at AsureQuality
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Customer Service, Crm Management, Technical Guidance, Account Support, Communication Skills, Organizational Skills, Microsoft Office, Data Quality, Problem Solving, Collaboration, Administrative Support, Complaint Handling
Specialization
Requires NCEA Level 3 or equivalent experience in customer service, administration, or a related science/agriculture field. Proficiency in Microsoft Office and a customer-centric mindset are essential.
People & Culture - Administrator at Theta
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Hr Administration, Onboarding, Employee Engagement, Hris Management, New Zealand Employment Law, Data Analysis, Relationship Building, Communication, Collaboration, Organization, Problem Solving, Microsoft Office, Genai Tools, Reporting, Coordination, Confidential Record Keeping
Specialization
Candidates need a tertiary qualification in Human Resources or a related field and 1-2 years of experience in HR or administration. Proficiency in Microsoft Office and an understanding of New Zealand employment law are required.
Customer Success Manager at Datacom
Wellington, Wellington, New Zealand - Full Time
Skills Needed
Customer Success Management, Account Management, Retention Strategy, Churn Mitigation, Upselling, Cross Selling, Crm Management, Relationship Building, Business Reviews, Saas Metrics, Customer Adoption, Stakeholder Communication
Specialization
Requires 3-5 years of experience in customer success or account management within a SaaS environment. A tertiary qualification in Business, Commerce, or Communications is preferred, along with proficiency in CRM tools like HubSpot.
Experience Required
Minimum 2 year(s)
Writer in Residence at Te Herenga Waka—Victoria University of Wellington
Wellington, Wellington, New Zealand - Full Time
Skills Needed
Creative Writing, Literary Activity, Drama Writing, Fiction Writing, Poetry, Biography Writing, History Writing, Cultural Engagement
Specialization
Applicants must be writers of proven merit and hold New Zealand citizenship or permanent residency. They must be active in literary fields such as fiction, poetry, or history, excluding film and television scriptwriting.
Experience Required
Minimum 5 year(s)
NEMA - Senior Advisor, Infrastructure Resilience at National Emergency Management Agency
Wellington, Wellington, New Zealand - Full Time
Skills Needed
Infrastructure Resilience, Emergency Management, Strategic Planning, Relationship Management, Policy Development, Operational Planning, Communication, Briefing, Gis, Project Management, Risk Reduction, Stakeholder Engagement
Specialization
Requires a tertiary qualification in emergency management or a related discipline, or equivalent experience. Candidates must have a proven track record in developing operational plans, strategic frameworks, and national policies with excellent communication skills.
Experience Required
Minimum 5 year(s)
Global Engagement Student Assistant at Te Herenga Waka—Victoria University of Wellington
Wellington, Wellington, New Zealand - Full Time
Skills Needed
Communication, Interpersonal Skills, Student Engagement, Social Media Content Creation, Event Coordination, Administrative Support, Public Speaking, Digital Communication Tools, Multicultural Awareness, Organization
Specialization
Applicants must be currently enrolled students at Te Herenga Waka - Victoria University of Wellington with significant international experience such as an overseas exchange. Strong communication skills and the ability to work in a diverse environment are required.
Part Time - Sales Assistant - Just Jeans NZ - New Plymouth at The Just Group
, Taranaki, New Zealand - Full Time
Skills Needed
Customer Service, Sales, Visual Merchandising, Stock Organisation, Product Knowledge, Communication
Specialization
Seeking an individual who loves denim and can build strong connections with customers. Must be able to work as part of a supportive team to deliver an amazing customer experience.
PwC Graduate Programme - Risk Services - Data (Auckland) at pwc
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Technical Skills, Commercial Awareness, Digital Skills, People Skills, Risk Services, Data Analysis
Specialization
The position is aimed at interns and graduates looking to kick-start their careers. Candidates should possess a unique perspective and a desire to develop technical, commercial, and digital skills.
Store Person - Noel Leeming, Wanaka at The Warehouse Group
Wānaka, Otago, New Zealand - Full Time
Skills Needed
Inventory Management, Stock Coordination, Manual Handling, Time Management, Attention To Detail, Communication, Teamwork, Health And Safety Compliance
Specialization
Candidates should be organized, reliable, and physically fit for manual handling tasks. Proficiency or willingness to learn stock systems and a strong focus on customer service are required.
Human Resource Assistant at University of Waikato
Hamilton City, Waikato, New Zealand - Full Time
Skills Needed
Hr Administration, Talent Acquisition, Customer Service, Employee Records Management, Onboarding, Payroll Administration, Microsoft Office, Communication Skills, Organizational Skills, Confidentiality, Relationship Building, Data Entry
Specialization
Requires proven administration experience with a strong customer service focus and proficiency in Microsoft Office. Candidates should possess excellent communication skills and the ability to handle confidential information with discretion.
Experience Required
Minimum 2 year(s)
Customer Service Assistant - Casual at Napier City Council
Napier, Hawke's Bay, New Zealand - Full Time
Skills Needed
Customer Service, Interpersonal Communication, Time Management, Microsoft Office, Cash Handling, Retail Operations, Volunteer Coordination, Public Relations, Problem Solving, Digital Systems
Specialization
Candidates must have experience in high-quality public-facing customer service and strong communication skills. Proficiency in Microsoft Office and cash handling is required, along with a flexible and collaborative attitude.
Experience Required
Minimum 2 year(s)
Replenishment Team Member - Warehouse Stationery, Queenstown (Fixed term) at The Warehouse Group
Frankton, Otago, New Zealand - Full Time
Skills Needed
Stock Replenishment, Customer Service, Attention To Detail, Communication Skills, Initiative, Retail Operations
Specialization
Candidates should possess a positive attitude, strong communication skills, and good attention to detail. Retail experience and the ability to stand for long periods are advantageous but not essential.
Lecturer in Criminology at University of Waikato
Hamilton City, Waikato, New Zealand - Full Time
Skills Needed
Criminology Teaching, Postgraduate Supervision, Academic Research, Curriculum Development, Inclusive Teaching, Community Engagement, Scholarly Publication, Online Education, Academic Governance, Culturally Responsive Practice
Specialization
Applicants must have or be near completion of a PhD in Criminology or a related discipline with evidence of research capability and publications. A commitment to Te Tiriti o Waitangi, equity, diversity, and innovative teaching practices is required.
Experience Required
Minimum 2 year(s)
Shopfloor Team Member (Casual) - The Warehouse, Silverdale at The Warehouse Group
Hibiscus Coast, Auckland, New Zealand - Full Time
Skills Needed
Customer Service, Communication Skills, Stock Replenishment, Online Order Fulfillment, Teamwork, Time Management
Specialization
Previous experience in retail or hospitality is beneficial but not required. Candidates must have a positive attitude, good communication skills, and the physical ability to lift heavy items and climb ladders.
STMS - Traffic Management at HR Connect Limited
Te Kūiti, Waikato, New Zealand - Full Time
Skills Needed
Traffic Management Planning, Crew Leadership, Site Safety, Ttm Implementation, Stms Certification
Specialization
Applicants must hold a full, clean NZ driver's licence and STMS Level 1, 2, or 3 (Cat A/B) certification. Experience leading crews on site and a strong safety mindset are required.
Experience Required
Minimum 2 year(s)
Caregiver - Casual at Summerset
Ōrākei, Auckland, New Zealand - Full Time
Skills Needed
Personal Care, Aged Care, Communication, Empathy, Patience, Compassion, Meal Delivery, Hygiene Assistance, Relationship Building
Specialization
Candidates should have experience in aged care or a similar role and possess strong verbal communication skills. A commitment to being available for a variety of shifts, including AM, PM, and nights, is required.
Assessment Equity Adviser at University of Auckland
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Assessment Support, Case Management, Customer Service, Communication, Relationship Building, Attention To Detail, Time Management, Conflict Resolution, Administrative Coordination, Disability Support, Examination Supervision, Problem Solving, Empathy, Adaptability, Regulatory Compliance
Specialization
Candidates must possess a bachelor's degree or equivalent experience along with strong organizational and interpersonal skills. Proven ability to manage sensitive conversations and work effectively within complex systems is essential.
Experience Required
Minimum 2 year(s)
Commercial Manager - Faculty of Medical & Health Sciences at University of Auckland
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Commercial Strategy, Business Development, Account Management, Pricing Strategy, Cost Recovery, Stakeholder Management, Technology Commercialisation, Scientific Services, Contract Research, Strategic Planning, Relationship Building, Technical Communication, Biotech Industry Knowledge, Pharma Industry Knowledge, Medtech Industry Knowledge
Specialization
The ideal candidate possesses strong commercial experience within science, technology, or health-related sectors and a sound understanding of pricing and cost-recovery strategies. A relevant tertiary qualification in science, business, or a related field is required, along with the ability to communicate complex technical offerings to non-technical audiences.
Experience Required
Minimum 5 year(s)
Registered Nurse at Summerset
Te Kamo, Northland, New Zealand - Full Time
Skills Needed
Clinical Assessment, End Of Life Care, Care Planning, Nursing Leadership, Patient Advocacy, Communication, Emotional Resilience, Relationship Building
Specialization
Must be an experienced Registered Nurse with a current NZ Registration and Practicing Certificate. Requires a genuine interest in geriatric care and the ability to remain calm under pressure.
Experience Required
Minimum 2 year(s)
Administrator at dlfseedsas
Ashburton, Canterbury, New Zealand - Full Time
Skills Needed
Administrative Support, Transaction Processing, Logistics Coordination, Inventory Monitoring, Contract Management, Customer Service, Database Management, Microsoft Word, Microsoft Excel, Reporting, Time Management, Written Communication, Verbal Communication
Specialization
Requires demonstrated experience in an administration role with proficiency in Microsoft Office and business databases. Candidates must possess strong attention to detail and the ability to manage multiple priorities in a high-volume environment.
Experience Required
Minimum 2 year(s)
Customer Service Representative (12 month Fixed Term) at AsureQuality
Auckland, Auckland, New Zealand -
Full Time

Start Date

Immediate

Expiry Date

20 Sep, 26

Salary

0.0

Posted On

22 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, CRM Management, Technical Guidance, Account Support, Communication Skills, Organizational Skills, Microsoft Office, Data Quality, Problem Solving, Collaboration, Administrative Support, Complaint Handling

Industry

Food and Beverage Services

Description
Company Description Every day, our team of over 1,600 passionate professionals works alongside farmers, producers, and partners across the food supply chain to uphold what Aotearoa stands for in food a world-leading standard of quality, safety, and integrity. At AsureQuality, we are proud to be Kaitiaki Kai — guardians of food. This responsibility drives everything we do, from protecting consumers to safeguarding the environment our food comes from. Job Description Auckland or Christchurch Location We’re looking for a Customer Services Representative to join our Customer Solutions team and play a key role in delivering outstanding support to our customers. As a Customer Experience Representative, you’ll be at the centre of our customer interactions — providing high‑quality service, technical guidance, and account support to both internal and external customers. You’ll work closely with operational teams, sales, and fellow colleagues to ensure enquiries are resolved efficiently, accurately, and within agreed timeframes. This role is to cover a 12 month Parental Leave and could be based in Auckland or Christchurch. Your mahi will directly impact customer satisfaction, data quality, and continuous improvement across the business. What you’ll be doing Responding to customer enquiries and coordinating with operations to resolve requests efficiently and in line with company policies and KPIs. Providing trusted technical information, clarifying results, and offering testing guidance in a clear and timely way. Providing timely, accurate support to customers by responding to audit services related queries. Maintaining accurate and compliant customer records, including CRM updates, call reports, complaints, referrals, quotations, and follow‑ups Collaborating with the wider customer solutions team and identifying opportunities, improvements and gaps where required. Support, as required on scheduled and ad-hoc customer reports within the required timeframes providing a good customer experience. Contributing ideas to improve processes, service delivery, and customer experience. Actively participating in health and safety initiatives and promoting safe work practices. Supporting special projects and administrative tasks as needed. What success looks like Customers receive timely, accurate, and professional support that meets or exceeds expectations. CRM data, reporting, and follow‑ups are complete, compliant, and reliable. Strong collaboration across Customer Experience, Operations, and Sales teams. Opportunities for improvement, customer insights, and leads are identified and acted on. Health and safety is embedded in everything you do. What you’ll bring Essential NCEA Level 3 or equivalent experience in customer service, administration, science, food production, horticulture, auditing, certification, or a related field. Experience managing customer enquiries, follow-ups, records, and service requests through to completion. Strong customer‑centric mindset with excellent written and verbal communication skills. High attention to detail and strong organisational skills. Competency with Microsoft Office applications. Advantageous 1+ years’ experience in customer service, customer coordination, administration, or service delivery. Tertiary qualification in science, food technology, horticulture, agriculture, environmental management, quality assurance, or a related discipline. Experience in horticulture, agriculture, food production, auditing, certification, laboratory services, or another regulated service environment. Familiarity with CRM systems, databases, LIMS, Intact or contact centre telephony systems. Personal attributes Service‑driven and proactive problem solver. Collaborative, resilient, and adaptable. Detail‑focused and well organised. Comfortable working within processes while looking for better ways of doing things. Qualifications Customer Service experience Tertiary qualifications in Food Science, Horticulture or Agriculture Additional Information Why join AsureQuality? At AsureQuality, our values guide how we work together as Mahi Tahi Tātou — one team, all of us together. We offer meaningful work, supportive teams, opportunities to learn and grow, and the chance to make a real impact for our customers and communities. Helping Aotearoa shape a better food world - Join us today!
Responsibilities
Provide high-quality service, technical guidance, and account support to internal and external customers. Coordinate with operational and sales teams to resolve enquiries efficiently while maintaining accurate CRM records.
Customer Service Representative (12 month Fixed Term) at AsureQuality
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Customer Service, Crm Management, Technical Guidance, Account Support, Communication Skills, Organizational Skills, Microsoft Office, Data Quality, Problem Solving, Collaboration, Administrative Support, Complaint Handling
Specialization
Requires NCEA Level 3 or equivalent experience in customer service, administration, or a related science/agriculture field. Proficiency in Microsoft Office and a customer-centric mindset are essential.
People & Culture - Administrator at Theta
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Hr Administration, Onboarding, Employee Engagement, Hris Management, New Zealand Employment Law, Data Analysis, Relationship Building, Communication, Collaboration, Organization, Problem Solving, Microsoft Office, Genai Tools, Reporting, Coordination, Confidential Record Keeping
Specialization
Candidates need a tertiary qualification in Human Resources or a related field and 1-2 years of experience in HR or administration. Proficiency in Microsoft Office and an understanding of New Zealand employment law are required.
Customer Success Manager at Datacom
Wellington, Wellington, New Zealand - Full Time
Skills Needed
Customer Success Management, Account Management, Retention Strategy, Churn Mitigation, Upselling, Cross Selling, Crm Management, Relationship Building, Business Reviews, Saas Metrics, Customer Adoption, Stakeholder Communication
Specialization
Requires 3-5 years of experience in customer success or account management within a SaaS environment. A tertiary qualification in Business, Commerce, or Communications is preferred, along with proficiency in CRM tools like HubSpot.
Experience Required
Minimum 2 year(s)
Writer in Residence at Te Herenga Waka—Victoria University of Wellington
Wellington, Wellington, New Zealand - Full Time
Skills Needed
Creative Writing, Literary Activity, Drama Writing, Fiction Writing, Poetry, Biography Writing, History Writing, Cultural Engagement
Specialization
Applicants must be writers of proven merit and hold New Zealand citizenship or permanent residency. They must be active in literary fields such as fiction, poetry, or history, excluding film and television scriptwriting.
Experience Required
Minimum 5 year(s)
NEMA - Senior Advisor, Infrastructure Resilience at National Emergency Management Agency
Wellington, Wellington, New Zealand - Full Time
Skills Needed
Infrastructure Resilience, Emergency Management, Strategic Planning, Relationship Management, Policy Development, Operational Planning, Communication, Briefing, Gis, Project Management, Risk Reduction, Stakeholder Engagement
Specialization
Requires a tertiary qualification in emergency management or a related discipline, or equivalent experience. Candidates must have a proven track record in developing operational plans, strategic frameworks, and national policies with excellent communication skills.
Experience Required
Minimum 5 year(s)
Global Engagement Student Assistant at Te Herenga Waka—Victoria University of Wellington
Wellington, Wellington, New Zealand - Full Time
Skills Needed
Communication, Interpersonal Skills, Student Engagement, Social Media Content Creation, Event Coordination, Administrative Support, Public Speaking, Digital Communication Tools, Multicultural Awareness, Organization
Specialization
Applicants must be currently enrolled students at Te Herenga Waka - Victoria University of Wellington with significant international experience such as an overseas exchange. Strong communication skills and the ability to work in a diverse environment are required.
Part Time - Sales Assistant - Just Jeans NZ - New Plymouth at The Just Group
, Taranaki, New Zealand - Full Time
Skills Needed
Customer Service, Sales, Visual Merchandising, Stock Organisation, Product Knowledge, Communication
Specialization
Seeking an individual who loves denim and can build strong connections with customers. Must be able to work as part of a supportive team to deliver an amazing customer experience.
PwC Graduate Programme - Risk Services - Data (Auckland) at pwc
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Technical Skills, Commercial Awareness, Digital Skills, People Skills, Risk Services, Data Analysis
Specialization
The position is aimed at interns and graduates looking to kick-start their careers. Candidates should possess a unique perspective and a desire to develop technical, commercial, and digital skills.
Store Person - Noel Leeming, Wanaka at The Warehouse Group
Wānaka, Otago, New Zealand - Full Time
Skills Needed
Inventory Management, Stock Coordination, Manual Handling, Time Management, Attention To Detail, Communication, Teamwork, Health And Safety Compliance
Specialization
Candidates should be organized, reliable, and physically fit for manual handling tasks. Proficiency or willingness to learn stock systems and a strong focus on customer service are required.
Human Resource Assistant at University of Waikato
Hamilton City, Waikato, New Zealand - Full Time
Skills Needed
Hr Administration, Talent Acquisition, Customer Service, Employee Records Management, Onboarding, Payroll Administration, Microsoft Office, Communication Skills, Organizational Skills, Confidentiality, Relationship Building, Data Entry
Specialization
Requires proven administration experience with a strong customer service focus and proficiency in Microsoft Office. Candidates should possess excellent communication skills and the ability to handle confidential information with discretion.
Experience Required
Minimum 2 year(s)
Customer Service Assistant - Casual at Napier City Council
Napier, Hawke's Bay, New Zealand - Full Time
Skills Needed
Customer Service, Interpersonal Communication, Time Management, Microsoft Office, Cash Handling, Retail Operations, Volunteer Coordination, Public Relations, Problem Solving, Digital Systems
Specialization
Candidates must have experience in high-quality public-facing customer service and strong communication skills. Proficiency in Microsoft Office and cash handling is required, along with a flexible and collaborative attitude.
Experience Required
Minimum 2 year(s)
Replenishment Team Member - Warehouse Stationery, Queenstown (Fixed term) at The Warehouse Group
Frankton, Otago, New Zealand - Full Time
Skills Needed
Stock Replenishment, Customer Service, Attention To Detail, Communication Skills, Initiative, Retail Operations
Specialization
Candidates should possess a positive attitude, strong communication skills, and good attention to detail. Retail experience and the ability to stand for long periods are advantageous but not essential.
Lecturer in Criminology at University of Waikato
Hamilton City, Waikato, New Zealand - Full Time
Skills Needed
Criminology Teaching, Postgraduate Supervision, Academic Research, Curriculum Development, Inclusive Teaching, Community Engagement, Scholarly Publication, Online Education, Academic Governance, Culturally Responsive Practice
Specialization
Applicants must have or be near completion of a PhD in Criminology or a related discipline with evidence of research capability and publications. A commitment to Te Tiriti o Waitangi, equity, diversity, and innovative teaching practices is required.
Experience Required
Minimum 2 year(s)
Shopfloor Team Member (Casual) - The Warehouse, Silverdale at The Warehouse Group
Hibiscus Coast, Auckland, New Zealand - Full Time
Skills Needed
Customer Service, Communication Skills, Stock Replenishment, Online Order Fulfillment, Teamwork, Time Management
Specialization
Previous experience in retail or hospitality is beneficial but not required. Candidates must have a positive attitude, good communication skills, and the physical ability to lift heavy items and climb ladders.
STMS - Traffic Management at HR Connect Limited
Te Kūiti, Waikato, New Zealand - Full Time
Skills Needed
Traffic Management Planning, Crew Leadership, Site Safety, Ttm Implementation, Stms Certification
Specialization
Applicants must hold a full, clean NZ driver's licence and STMS Level 1, 2, or 3 (Cat A/B) certification. Experience leading crews on site and a strong safety mindset are required.
Experience Required
Minimum 2 year(s)
Caregiver - Casual at Summerset
Ōrākei, Auckland, New Zealand - Full Time
Skills Needed
Personal Care, Aged Care, Communication, Empathy, Patience, Compassion, Meal Delivery, Hygiene Assistance, Relationship Building
Specialization
Candidates should have experience in aged care or a similar role and possess strong verbal communication skills. A commitment to being available for a variety of shifts, including AM, PM, and nights, is required.
Assessment Equity Adviser at University of Auckland
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Assessment Support, Case Management, Customer Service, Communication, Relationship Building, Attention To Detail, Time Management, Conflict Resolution, Administrative Coordination, Disability Support, Examination Supervision, Problem Solving, Empathy, Adaptability, Regulatory Compliance
Specialization
Candidates must possess a bachelor's degree or equivalent experience along with strong organizational and interpersonal skills. Proven ability to manage sensitive conversations and work effectively within complex systems is essential.
Experience Required
Minimum 2 year(s)
Commercial Manager - Faculty of Medical & Health Sciences at University of Auckland
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Commercial Strategy, Business Development, Account Management, Pricing Strategy, Cost Recovery, Stakeholder Management, Technology Commercialisation, Scientific Services, Contract Research, Strategic Planning, Relationship Building, Technical Communication, Biotech Industry Knowledge, Pharma Industry Knowledge, Medtech Industry Knowledge
Specialization
The ideal candidate possesses strong commercial experience within science, technology, or health-related sectors and a sound understanding of pricing and cost-recovery strategies. A relevant tertiary qualification in science, business, or a related field is required, along with the ability to communicate complex technical offerings to non-technical audiences.
Experience Required
Minimum 5 year(s)
Registered Nurse at Summerset
Te Kamo, Northland, New Zealand - Full Time
Skills Needed
Clinical Assessment, End Of Life Care, Care Planning, Nursing Leadership, Patient Advocacy, Communication, Emotional Resilience, Relationship Building
Specialization
Must be an experienced Registered Nurse with a current NZ Registration and Practicing Certificate. Requires a genuine interest in geriatric care and the ability to remain calm under pressure.
Experience Required
Minimum 2 year(s)
Administrator at dlfseedsas
Ashburton, Canterbury, New Zealand - Full Time
Skills Needed
Administrative Support, Transaction Processing, Logistics Coordination, Inventory Monitoring, Contract Management, Customer Service, Database Management, Microsoft Word, Microsoft Excel, Reporting, Time Management, Written Communication, Verbal Communication
Specialization
Requires demonstrated experience in an administration role with proficiency in Microsoft Office and business databases. Candidates must possess strong attention to detail and the ability to manage multiple priorities in a high-volume environment.
Experience Required
Minimum 2 year(s)