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Jobs in Portugal

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Dutch Speaking Customer Experience Advisor (Hybrid) at Eco Plus Solutions AB
Lisbon, , Portugal - Full Time
Skills Needed
Dutch Fluency, English Proficiency, Customer Experience, Technical Troubleshooting, Crm Data Entry, Multi Channel Support, Communication Skills, Computer Literacy, Problem Solving, Emotional Intelligence
Specialization
Requires native or near-native fluency in Dutch (C1/C2) and professional English (B2). Candidates must already reside in or be legally permitted to relocate to Lisbon independently.
Ukrainian Speaking Content Reviewer (on-site) at Eco Plus Solutions AB
Mafra, , Portugal - Full Time
Skills Needed
Ukrainian Fluency, English Proficiency, Content Moderation, Media Assessment, Case Management, Policy Enforcement, Digital Safety, Resilience
Specialization
Requires native or near-native Ukrainian fluency and intermediate English (B2). Candidates must have legal eligibility to work in Portugal, such as EU citizenship or a valid residence permit.
Dutch Speaking Customer Support Representative (Remote in Portugal) at Eco Plus Solutions AB
Porto, , Portugal - Full Time
Skills Needed
Dutch Fluency, English Proficiency, Customer Support, Fintech Knowledge, Troubleshooting, Omnichannel Communication, Fraud Identification, Database Management, Time Management, Analytical Problem Solving
Specialization
Requires native or near-native Dutch (C1) and business-level English (B2) proficiency. Candidates must be legal residents of Portugal with the unrestricted right to work in the EU.
Czech Speaking Customer Support Representative (Remote in Portugal) at Eco Plus Solutions AB
Lisbon, , Portugal - Full Time
Skills Needed
Czech Fluency, English Proficiency, Technical Troubleshooting, Customer Experience, Crm Documentation, Case Management, Hardware Configuration, Software Troubleshooting, Emotional Intelligence, Multi Channel Communication
Specialization
Candidates must be fluent in Czech and proficient in English, with a strong ability to navigate various operating systems. Must currently reside in Portugal with full legal authorization to work and a suitable home office setup.
Dutch Speaking Customer Support Representative (Remote in Portugal) at Eco Plus Solutions AB
Braga, , Portugal - Full Time
Skills Needed
Dutch Fluency, English Proficiency, Customer Support, Technical Troubleshooting, Financial Data Management, Fraud Prevention, Fintech Literacy, Time Management, Communication Skills, Account Security Diagnosis
Specialization
Requires native or near-native Dutch (C1) and professional English (B2) proficiency. Candidates must be physically resident in Portugal with valid EU work authorization and possess strong independent time-management skills.
Italian Speaking Customer Advisor (Remote in Greece) at Eco Plus Solutions AB
Lisbon, , Portugal - Full Time
Skills Needed
Italian Fluency, English Proficiency, Technical Troubleshooting, Customer Service, Active Listening, Problem Solving, Digital Communication, Case Management
Specialization
Candidates must have native-level or C1/C2 Italian and intermediate B2 English. Must be based in Greece or willing to relocate, possessing an EU passport or valid Greek work permit.
Dutch Speaking Customer Support Representative (Remote in Portugal) at Eco Plus Solutions AB
Amadora, , Portugal - Full Time
Skills Needed
Dutch Fluency, English Proficiency, Omnichannel Communication, Problem Solving, Financial Technology, Fraud Identification, Billing Analysis, Client Relations, Chargeback Processing, Technical Support
Specialization
Requires native or near-native Dutch (C1) and business-level English (B2) proficiency. Candidates must be current residents of Portugal with valid EU work authorization and strong self-discipline for remote work.
German Speaking Customer Support Representative (On-site in Porto) at Eco Plus Solutions AB
Porto, , Portugal - Full Time
Skills Needed
German Fluency, English Proficiency, Customer Support, Financial Troubleshooting, Account Management, Regulatory Compliance, Data Administration, Problem Solving, Interpersonal Communication, Digital Banking
Specialization
Requires near-native or fluent German (C1/C2) and professional English (B2). No prior finance or customer service experience is necessary as full training is provided.
Agent de back-office (on-site) at Eco Plus Solutions AB
Santa Maria da Feira, , Portugal - Full Time
Skills Needed
French Proficiency (C1/C2), English Proficiency (B2), Crm Software, Written Communication, Administrative Follow Up, Document Verification, Analytical Thinking, Digital Literacy
Specialization
Candidates must reside in or near Porto and possess C1/C2 level French and B2 level English. Proficiency in CRM tools and strong attention to detail for administrative analysis are required.
French Speaking Customer Support Representative (on-site) at Eco Plus Solutions AB
Cascais, , Portugal - Full Time
Skills Needed
French Fluency, English Proficiency, Customer Support, Analytical Troubleshooting, Financial Compliance, Omnichannel Communication, Digital Wallet Knowledge, Payment Processing, Technical Troubleshooting, Interpersonal Skills
Specialization
Requires native or bilingual fluency in French and at least B2 level English. Candidates must be tech-savvy and possess a growth mindset, though no prior fintech experience is required.
Agent de back-office (on-site) at Eco Plus Solutions AB
Porto, , Portugal - Full Time
Skills Needed
French Writing, English Proficiency, Crm Software, Customer Relationship Management, Regulatory Analysis, Compliance Checking, Administrative Management, Live Chat Management, Email Handling, Attention To Detail
Specialization
Candidates must have native or near-native written French (C1/C2) and professional English (B2). Proficiency in CRM tools and a high level of analytical rigor are required, and candidates must already reside in Portugal.
Russian Speaking Customer Support Representative (on-site) at Eco Plus Solutions AB
Lisbon, , Portugal - Full Time
Skills Needed
Russian Language, English Language, Customer Support, Technical Troubleshooting, Email Support, Live Chat Support, Policy Guidance, Account Recovery, Privacy Configuration, User Care
Specialization
Candidates must have native or near-native Russian and B2 English proficiency, along with valid Portuguese work authorization. Experience in hospitality or customer care is appreciated but not mandatory.
Flemish Speaking Customer Experience Representative (Hybrid) at Eco Plus Solutions AB
Lisbon, , Portugal - Full Time
Skills Needed
Flemish Fluency, English Proficiency, Customer Experience, Troubleshooting, Crm Management, Multi Channel Communication, Problem Solving, Technical Support, Empathy, Multitasking
Specialization
Candidates must have native or near-native Flemish fluency (C1/C2) and professional English proficiency (B2). They must be based in or willing to relocate to Lisbon, Portugal, and possess strong communication skills.
Danish Speaking Customer Experience Advisor (Hybrid) at Eco Plus Solutions AB
Lisbon, , Portugal - Full Time
Skills Needed
Danish Fluency, English Proficiency, Customer Experience, Omnichannel Support, Technical Troubleshooting, Crm Data Entry, Digital Literacy, Communication Skills, Empathy, Problem Solving
Specialization
Candidates must have native or near-native Danish fluency and professional English skills. They must be legally permitted to work in Portugal and be prepared to manage their own relocation to Lisbon.
French Speaking Customer Advisor (on-site) at Eco Plus Solutions AB
Cascais, , Portugal - Full Time
Skills Needed
French Fluency, English Proficiency, Customer Support, Problem Solving, Financial Safety Compliance, Digital Tool Proficiency, Communication Skills, Technical Troubleshooting
Specialization
Candidates must have perfect written and spoken French and a B2 level of English. No specific professional background is required as full training is provided for those with a willingness to learn.
Russian Speaking Customer Advisor (on-site) at Eco Plus Solutions AB
Sintra (Santa Maria e São Miguel, São Martinho e São Pedro de Penaferrim), , Portugal - Full Time
Skills Needed
Russian Proficiency, English Proficiency, Customer Support, Troubleshooting, Policy Enforcement, Email Communication, Real Time Chat, Conflict Resolution, Technical Support
Specialization
Requires native or bilingual Russian and professional English fluency (B2). Candidates must have a valid Portuguese residence permit or EU citizenship and be available for rotational shifts.
Conseiller Back Office Francophone (on-site) at Eco Plus Solutions AB
Cidade da Maia, , Portugal - Full Time
Skills Needed
French Fluency, English Proficiency, Crm Tools, Written Communication, Analytical Thinking, Account Management, Document Verification, Customer Support
Specialization
Requires native or bilingual written French (C1/C2) and technical English proficiency (B2). Candidates must be comfortable with CRM tools and possess strong analytical skills for identifying data anomalies.
French Speaking Customer Advisor (on-site) at Eco Plus Solutions AB
Mafra, , Portugal - Full Time
Skills Needed
French Fluency, English Proficiency, Customer Support, Technical Troubleshooting, Data Security, Fraud Prevention, Digital Payments, Fintech Knowledge, Communication Skills, Problem Solving
Specialization
Candidates must have native or near-native French skills and a B2 level of English. No previous experience is required, but tech literacy and a professional demeanor are essential.
Russian Speaking Customer Advisor (on-site) at Eco Plus Solutions AB
Lisbon, , Portugal - Full Time
Skills Needed
Russian Fluency, English Proficiency, Customer Support, Technical Troubleshooting, Web Chat Support, Email Support, Account Privacy Management, Community Standards Education
Specialization
Candidates must have native or near-native Russian fluency, B2 English, and a valid Portuguese residence permit or EU passport. Previous experience in customer service or hospitality is valued but not required.
French Speaking Customer Advisor (on-site) at Eco Plus Solutions AB
Cascais, , Portugal - Full Time
Skills Needed
French Proficiency, English Proficiency, Customer Success, Analytical Problem Solving, Digital Literacy, Omnichannel Support, Financial Compliance, Communication Skills
Specialization
Candidates must have flawless written and spoken French and at least a B2 level of English. No prior fintech experience is required, but digital literacy and professional reliability are essential.
Dutch Speaking Customer Experience Advisor (Hybrid) at Eco Plus Solutions AB
Lisbon, , Portugal -
Full Time

Start Date

Immediate

Expiry Date

17 Oct, 26

Salary

1650.0

Posted On

19 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Dutch Fluency, English Proficiency, Customer Experience, Technical Troubleshooting, CRM Data Entry, Multi-Channel Support, Communication Skills, Computer Literacy, Problem Solving, Emotional Intelligence

Industry

Business Consulting and Services

Description
Are you fluent in Dutch and looking to build a successful career in one of Europe's most vibrant, coastal capital cities? Our growing international operations hub in Lisbon, Portugal, is actively recruiting motivated Dutch-Speaking Customer Experience Specialists. In this role, you will act as a brand ambassador for a world-renowned market leader in premium household appliances and consumer electronics, delivering top-tier support to their customer base. You will work out of our modern, centrally located corporate office in Lisbon. Important Campaign Notice: This hiring campaign is designed exclusively for local candidates. The organization does not offer international relocation funding, travel stipends, or temporary housing. Applicants moving from abroad must fully manage and fund their own transit, immigration/visa requirements, and local housing arrangements independently. Key Responsibilities & Daily Tasks As a Customer Operations Consultant, your goal is to turn routine technical queries into positive, lasting brand experiences by: Multi-Channel Support: Professionally answering inbound requests from Dutch-speaking customers via phone, email, and live chat regarding product features, warranties, delivery status, device setups, and corporate purchases. Technical Troubleshooting: Carefully diagnosing customer problems with smart technology and home appliances, providing clear solutions, or routing cases to our engineering and repair teams. CRM Data Entry: Accurately logging all customer feedback, interactions, and ticket resolutions into our CRM database to maintain flawless tracking. Professional Development: Participating in regular, fully paid training sessions to stay updated on new product launches, digital software, and advanced customer care strategies. Candidate Profile: Requirements & Qualifications We value a positive attitude, emotional intelligence, and strong communication skills above extensive industry experience. Minimum Requirements Language Skills: Native or near-native fluency (C1/C2 level) in written and spoken Dutch, alongside a solid professional command (B2 level) of English for internal company communication. Location Status: Already living in Lisbon, or fully prepared and legally permitted to relocate to Portugal independently. Communication Style: Superb verbal and written communication abilities, backed by a patient, solution-oriented, and customer-first approach. Computer Literacy: Strong digital skills with the ability to multitask across multiple software systems and quickly master new platforms. Preferred Assets (Optional) Prior experience in call centers, customer support, retail, hospitality, or technical helpdesks. A genuine interest in consumer electronics, smart home ecosystems, or modern kitchen appliances. Compensation Package & Employee Benefits We offer a highly competitive financial and benefits framework to ensure your economic stability and reward your performance: Base Salary: €1,400 gross per month, paid 14 times per year (including the standard Portuguese summer and Christmas bonus distributions). Language Bonus: An extra €150 monthly premium for utilizing your specialized Dutch language skills. Performance Bonus: Up to €100 monthly in KPI incentives based on quality and productivity targets. Meal Allowance: €7 per active working day (adding roughly €140 to €150 extra net cash per month). Immediate Coverage: Comprehensive private health and life insurance policies starting on your very first contract day. Career Progression: Transparent paths for rapid internal promotion. We heavily favor our current staff when filling openings for Team Leaders, Quality Assurance Analysts, and Corporate Trainers. Company Culture: A lively, multicultural workplace featuring regular team events, cultural activities, and a highly supportive management team. How to Apply If you are ready to advance your career while enjoying life in sunny Lisbon, click "Apply Now" and submit your updated resume in English today!
Responsibilities
Provide multi-channel technical support to Dutch-speaking customers regarding premium household appliances and electronics. Diagnose technical issues and accurately log all interactions within the CRM database.
Dutch Speaking Customer Experience Advisor (Hybrid) at Eco Plus Solutions AB
Lisbon, , Portugal - Full Time
Skills Needed
Dutch Fluency, English Proficiency, Customer Experience, Technical Troubleshooting, Crm Data Entry, Multi Channel Support, Communication Skills, Computer Literacy, Problem Solving, Emotional Intelligence
Specialization
Requires native or near-native fluency in Dutch (C1/C2) and professional English (B2). Candidates must already reside in or be legally permitted to relocate to Lisbon independently.
Ukrainian Speaking Content Reviewer (on-site) at Eco Plus Solutions AB
Mafra, , Portugal - Full Time
Skills Needed
Ukrainian Fluency, English Proficiency, Content Moderation, Media Assessment, Case Management, Policy Enforcement, Digital Safety, Resilience
Specialization
Requires native or near-native Ukrainian fluency and intermediate English (B2). Candidates must have legal eligibility to work in Portugal, such as EU citizenship or a valid residence permit.
Dutch Speaking Customer Support Representative (Remote in Portugal) at Eco Plus Solutions AB
Porto, , Portugal - Full Time
Skills Needed
Dutch Fluency, English Proficiency, Customer Support, Fintech Knowledge, Troubleshooting, Omnichannel Communication, Fraud Identification, Database Management, Time Management, Analytical Problem Solving
Specialization
Requires native or near-native Dutch (C1) and business-level English (B2) proficiency. Candidates must be legal residents of Portugal with the unrestricted right to work in the EU.
Czech Speaking Customer Support Representative (Remote in Portugal) at Eco Plus Solutions AB
Lisbon, , Portugal - Full Time
Skills Needed
Czech Fluency, English Proficiency, Technical Troubleshooting, Customer Experience, Crm Documentation, Case Management, Hardware Configuration, Software Troubleshooting, Emotional Intelligence, Multi Channel Communication
Specialization
Candidates must be fluent in Czech and proficient in English, with a strong ability to navigate various operating systems. Must currently reside in Portugal with full legal authorization to work and a suitable home office setup.
Dutch Speaking Customer Support Representative (Remote in Portugal) at Eco Plus Solutions AB
Braga, , Portugal - Full Time
Skills Needed
Dutch Fluency, English Proficiency, Customer Support, Technical Troubleshooting, Financial Data Management, Fraud Prevention, Fintech Literacy, Time Management, Communication Skills, Account Security Diagnosis
Specialization
Requires native or near-native Dutch (C1) and professional English (B2) proficiency. Candidates must be physically resident in Portugal with valid EU work authorization and possess strong independent time-management skills.
Italian Speaking Customer Advisor (Remote in Greece) at Eco Plus Solutions AB
Lisbon, , Portugal - Full Time
Skills Needed
Italian Fluency, English Proficiency, Technical Troubleshooting, Customer Service, Active Listening, Problem Solving, Digital Communication, Case Management
Specialization
Candidates must have native-level or C1/C2 Italian and intermediate B2 English. Must be based in Greece or willing to relocate, possessing an EU passport or valid Greek work permit.
Dutch Speaking Customer Support Representative (Remote in Portugal) at Eco Plus Solutions AB
Amadora, , Portugal - Full Time
Skills Needed
Dutch Fluency, English Proficiency, Omnichannel Communication, Problem Solving, Financial Technology, Fraud Identification, Billing Analysis, Client Relations, Chargeback Processing, Technical Support
Specialization
Requires native or near-native Dutch (C1) and business-level English (B2) proficiency. Candidates must be current residents of Portugal with valid EU work authorization and strong self-discipline for remote work.
German Speaking Customer Support Representative (On-site in Porto) at Eco Plus Solutions AB
Porto, , Portugal - Full Time
Skills Needed
German Fluency, English Proficiency, Customer Support, Financial Troubleshooting, Account Management, Regulatory Compliance, Data Administration, Problem Solving, Interpersonal Communication, Digital Banking
Specialization
Requires near-native or fluent German (C1/C2) and professional English (B2). No prior finance or customer service experience is necessary as full training is provided.
Agent de back-office (on-site) at Eco Plus Solutions AB
Santa Maria da Feira, , Portugal - Full Time
Skills Needed
French Proficiency (C1/C2), English Proficiency (B2), Crm Software, Written Communication, Administrative Follow Up, Document Verification, Analytical Thinking, Digital Literacy
Specialization
Candidates must reside in or near Porto and possess C1/C2 level French and B2 level English. Proficiency in CRM tools and strong attention to detail for administrative analysis are required.
French Speaking Customer Support Representative (on-site) at Eco Plus Solutions AB
Cascais, , Portugal - Full Time
Skills Needed
French Fluency, English Proficiency, Customer Support, Analytical Troubleshooting, Financial Compliance, Omnichannel Communication, Digital Wallet Knowledge, Payment Processing, Technical Troubleshooting, Interpersonal Skills
Specialization
Requires native or bilingual fluency in French and at least B2 level English. Candidates must be tech-savvy and possess a growth mindset, though no prior fintech experience is required.
Agent de back-office (on-site) at Eco Plus Solutions AB
Porto, , Portugal - Full Time
Skills Needed
French Writing, English Proficiency, Crm Software, Customer Relationship Management, Regulatory Analysis, Compliance Checking, Administrative Management, Live Chat Management, Email Handling, Attention To Detail
Specialization
Candidates must have native or near-native written French (C1/C2) and professional English (B2). Proficiency in CRM tools and a high level of analytical rigor are required, and candidates must already reside in Portugal.
Russian Speaking Customer Support Representative (on-site) at Eco Plus Solutions AB
Lisbon, , Portugal - Full Time
Skills Needed
Russian Language, English Language, Customer Support, Technical Troubleshooting, Email Support, Live Chat Support, Policy Guidance, Account Recovery, Privacy Configuration, User Care
Specialization
Candidates must have native or near-native Russian and B2 English proficiency, along with valid Portuguese work authorization. Experience in hospitality or customer care is appreciated but not mandatory.
Flemish Speaking Customer Experience Representative (Hybrid) at Eco Plus Solutions AB
Lisbon, , Portugal - Full Time
Skills Needed
Flemish Fluency, English Proficiency, Customer Experience, Troubleshooting, Crm Management, Multi Channel Communication, Problem Solving, Technical Support, Empathy, Multitasking
Specialization
Candidates must have native or near-native Flemish fluency (C1/C2) and professional English proficiency (B2). They must be based in or willing to relocate to Lisbon, Portugal, and possess strong communication skills.
Danish Speaking Customer Experience Advisor (Hybrid) at Eco Plus Solutions AB
Lisbon, , Portugal - Full Time
Skills Needed
Danish Fluency, English Proficiency, Customer Experience, Omnichannel Support, Technical Troubleshooting, Crm Data Entry, Digital Literacy, Communication Skills, Empathy, Problem Solving
Specialization
Candidates must have native or near-native Danish fluency and professional English skills. They must be legally permitted to work in Portugal and be prepared to manage their own relocation to Lisbon.
French Speaking Customer Advisor (on-site) at Eco Plus Solutions AB
Cascais, , Portugal - Full Time
Skills Needed
French Fluency, English Proficiency, Customer Support, Problem Solving, Financial Safety Compliance, Digital Tool Proficiency, Communication Skills, Technical Troubleshooting
Specialization
Candidates must have perfect written and spoken French and a B2 level of English. No specific professional background is required as full training is provided for those with a willingness to learn.
Russian Speaking Customer Advisor (on-site) at Eco Plus Solutions AB
Sintra (Santa Maria e São Miguel, São Martinho e São Pedro de Penaferrim), , Portugal - Full Time
Skills Needed
Russian Proficiency, English Proficiency, Customer Support, Troubleshooting, Policy Enforcement, Email Communication, Real Time Chat, Conflict Resolution, Technical Support
Specialization
Requires native or bilingual Russian and professional English fluency (B2). Candidates must have a valid Portuguese residence permit or EU citizenship and be available for rotational shifts.
Conseiller Back Office Francophone (on-site) at Eco Plus Solutions AB
Cidade da Maia, , Portugal - Full Time
Skills Needed
French Fluency, English Proficiency, Crm Tools, Written Communication, Analytical Thinking, Account Management, Document Verification, Customer Support
Specialization
Requires native or bilingual written French (C1/C2) and technical English proficiency (B2). Candidates must be comfortable with CRM tools and possess strong analytical skills for identifying data anomalies.
French Speaking Customer Advisor (on-site) at Eco Plus Solutions AB
Mafra, , Portugal - Full Time
Skills Needed
French Fluency, English Proficiency, Customer Support, Technical Troubleshooting, Data Security, Fraud Prevention, Digital Payments, Fintech Knowledge, Communication Skills, Problem Solving
Specialization
Candidates must have native or near-native French skills and a B2 level of English. No previous experience is required, but tech literacy and a professional demeanor are essential.
Russian Speaking Customer Advisor (on-site) at Eco Plus Solutions AB
Lisbon, , Portugal - Full Time
Skills Needed
Russian Fluency, English Proficiency, Customer Support, Technical Troubleshooting, Web Chat Support, Email Support, Account Privacy Management, Community Standards Education
Specialization
Candidates must have native or near-native Russian fluency, B2 English, and a valid Portuguese residence permit or EU passport. Previous experience in customer service or hospitality is valued but not required.
French Speaking Customer Advisor (on-site) at Eco Plus Solutions AB
Cascais, , Portugal - Full Time
Skills Needed
French Proficiency, English Proficiency, Customer Success, Analytical Problem Solving, Digital Literacy, Omnichannel Support, Financial Compliance, Communication Skills
Specialization
Candidates must have flawless written and spoken French and at least a B2 level of English. No prior fintech experience is required, but digital literacy and professional reliability are essential.