ABOUT PSI:

Property Shop Investment (PSI) is one of the leading real estate firms in the UAE, known for providing professional real estate services including property sales, leasing, and investment consultancy. With a commitment to excellence and innovation, PSI serves a wide range of clients with diverse needs and expectations.

JOB SUMMARY:

We are looking for a highly organized and proactive Sales Support Executive to assist our dynamic sales team. This role does not require prior real estate experience, but the ideal candidate should have strong administrative and customer support skills, excellent communication abilities, and experience using CRM software. You will support the sales process from lead follow-up to documentation and ensure seamless coordination between clients and internal departments.

QUALIFICATIONS:

• Bachelor’s degree in Business Administration, Marketing, Communications, or any related field.
• 1–3 years of experience in a sales support, admin, or customer service role (real estate background not required).
• Proficient in Microsoft Office (Word, Excel, Outlook) and CRM systems.
• Excellent verbal and written communication skills.
• Highly organized with attention to detail and the ability to multitask.
• Positive attitude and willingness to learn industry-specific knowledge.

• Provide administrative support to the sales team by handling documentation, scheduling, and follow-ups.
• Update and maintain customer records in the CRM system.
• Coordinate with internal departments (marketing, operations, customer service) to support sales activities.
• Prepare and process sales-related documents such as quotations, agreements, and client records.
• Assist in managing communication with prospective and existing clients via phone, email, and WhatsApp.
• Track leads and monitor the sales pipeline to ensure timely follow-ups.
• Organize appointments, meetings, and property viewings on behalf of sales agents.
• Generate regular reports on sales performance and client feedback.