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Contact Centers Training Manager at Minor International
Ratsada, , Thailand - Full Time
Skills Needed
Training Background, Selling Skills, Mindset Training, Call Center Environment, Sales Related Industry, Attention To Detail, Highly Organized, Communication Skills, Interpersonal Abilities, Call Center Software, Crm Systems, Problem Solving Skills, High Pressure Situations
Specialization
Candidates should have a training background with a strong understanding of selling skills and mindset training. A bachelor's degree in marketing, business, or a related field is preferred.
Experience Required
Minimum 5 year(s)
Assistant Sales Manager at Minor International
, South Huvadhu Atoll, Maldives - Full Time
Skills Needed
Sales Activities, Marketing Plan, Business Relationships, Market Intelligence, Communication Skills, Revenue Maximization, Competitor Analysis, Travel Functions, Sales Road Shows, Sales Trips, Training, Coaching, Self Motivated, Proactive, Passion To Lead, Sales Targets
Specialization
A bachelor's degree in marketing or a related field is required, along with a minimum of 2 years of relevant experience in a 5-star hotel. Candidates should possess good communication skills in English and a passion for leading and achieving sales targets.
Experience Required
Minimum 2 year(s)
Head Chef – Benihana Teppanyaki at Minor International
Muscat, Muscat Governorate, Oman - Full Time
Skills Needed
Culinary Leadership, Food Quality, Presentation, Hygiene, Safety, Team Management, Training, Menu Development, Guest Experience, Brand Compliance, Cost Control, Performance Evaluation, Japanese Cuisine, Creativity, Communication, Problem Solving
Specialization
Candidates should have a Bachelor’s degree or related culinary degree and a minimum of 2 years of culinary management experience. Strong leadership skills and a passion for teamwork are essential for this role.
Experience Required
Minimum 2 year(s)
Night Guest Service Agent at Minor International
Nelson Bay, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Problem Resolution, Attention To Detail, Professional Presentation, Proactive Approach, Guest Experience
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must demonstrate effective communication skills and a commitment to maintaining a professional presentation.
Guest Service Agent at Minor International
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Professional Presentation, Proactive Approach
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must demonstrate exceptional communication skills and a proactive approach to guest needs.
Housekeeper/Cleaner at Minor International
City of Brisbane, Queensland, Australia - Full Time
Skills Needed
Attention To Detail, Cleaning, Team Collaboration, Time Management, Communication Skills, Physical Fitness, Proactive Attitude, Work Ethic
Specialization
Prior experience in housekeeping or cleaning roles is highly regarded, along with a strong attention to detail. Candidates should have good physical fitness and the ability to perform repetitive tasks.
Outlet Manager at Minor International
Surat Thani, Surat Thani, Thailand - Full Time
Skills Needed
Guest Service, Leadership, Team Management, Communication, Interpersonal Skills, Cost Control, Inventory Management, Quality Standards, F&B Trends, Hygiene Standards, Safety Standards, Operational Excellence, Problem Solving, Training, Empowerment
Specialization
A college diploma in Hotel Management or a related field is required. Previous experience in Food & Beverage/Restaurant and Banquet operation is also necessary.
Experience Required
Minimum 2 year(s)
Housekeeping Supervisor at Minor International
Wellington, Wellington, New Zealand - Full Time
Skills Needed
Supervisory Experience, Budget Control, Communication Skills, Interpersonal Skills, Time Management, Organizational Skills, Attention To Detail, Procedure Adherence, Basic Computer Knowledge
Specialization
Candidates should have a minimum of 6 months supervisory experience in a housekeeping environment and possess excellent communication and organizational skills. A strong attention to detail and basic computer knowledge are also required.
Experience Required
Minimum 2 year(s)
Chief Sommelier at Minor International
Bangkok, , Thailand - Full Time
Skills Needed
Wine Expertise, Guest Service Skills, Team Management, Cost Control, Revenue Generation, Training And Development, Merchandising, Promotional Programs, Operational Budgets, Wine Displays, Coaching Excellence, Passion For Teamwork, Wine Sales, Guest Satisfaction, Policy Implementation, Problem Solving
Specialization
Candidates should have a college diploma in Hotel/Bar Management or a related field, along with previous experience as a Head Sommelier. Extensive knowledge of wines and excellent guest service skills are essential.
Experience Required
Minimum 5 year(s)
Guest Service Representative (Khao Lak, Phang-Nga Based) - Proficient in Th at Minor International
Ratsada, , Thailand - Full Time
Skills Needed
Spoken English, Written English, Computer Skills, Communication, Customer Service, Sales, Tour Bookings, Team Meetings, Collaboration, Attention To Detail, Organizational Skills, Problem Solving, Eager To Learn, Professional Development
Specialization
Good command of spoken and written English is required, along with computer skills. The candidate should be a strong communicator and eager to learn and develop professionally.
Reservations Agent at Minor International
, South Huvadhu Atoll, Maldives - Full Time
Skills Needed
Customer Service, Communication Skills, Computer Skills, Team Player, Flexibility, Attention To Detail, Problem Solving, Sales Strategy, Reservation Systems, Administrative Procedures, Guest Satisfaction, Market Understanding, Upselling, Time Management, Multitasking, Professionalism
Specialization
Candidates should have 2 to 3 years of experience in a similar role within a five-star luxury hotel or resort, with a strong focus on customer service. Excellent communication skills and the ability to work under pressure in a dynamic team environment are essential.
Experience Required
Minimum 2 year(s)
Senior Accounts Payable at Minor International
Doha, , Qatar - Full Time
Skills Needed
Accounts Payable, Mathematical Accuracy, Financial Records, Accounting Principles, Accounting Software, Ms Office, Excel, Statistical Reporting, Invoices, Reconciliation, Period End Closing, Data Analysis, File Management, Cash Management, Communication Skills, Organizational Skills
Specialization
Candidates should have a minimum of 1-2 years of experience in a similar role within a 5-star hotel environment. Fluency in English and proficiency in accounting software and MS Office, particularly Excel, are essential.
Housekeeping Attendant at Minor International
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Cleaning, Guest Services, Attention To Detail, Proactivity, Time Management, Communication, Grooming, Stock Management, Safety Awareness, Product Knowledge, Housekeeping Procedures, Teamwork, Problem Solving, Adaptability, Customer Service, Organization
Specialization
Previous experience in hotel housekeeping, particularly in 4 or 5-star properties, is desirable. Candidates should be proactive, detail-oriented, and able to thrive under pressure.
Property Manager - 6 Month Fixed Term Contract at Minor International
City of Brisbane, Queensland, Australia - Full Time
Skills Needed
Property Management, Customer Service, Communication, Relationship Building, Time Management, Attention To Detail, Property Legislation, Team Orientation
Specialization
Candidates must have a current QLD Property Management Registration and a minimum of 2 years' experience in Property Management. Strong communication skills and a proactive attitude are essential.
Experience Required
Minimum 2 year(s)
Housekeeping Supervisor at Minor International
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Supervisory Skills, Interpersonal Skills, English Communication, Attention To Detail
Specialization
Candidates should have at least five years of experience in hotel housekeeping operations and possess effective supervisory and interpersonal skills. Proficiency in English communication and a keen eye for detail are also required.
Experience Required
Minimum 5 year(s)
Food & Beverage Attendant at Minor International
Darwin, , Australia - Full Time
Skills Needed
Customer Service, Hospitality, Food Service, Beverage Service, Communication Skills, Reliability, Positive Attitude, Rsa Certification
Specialization
Candidates should have a warm demeanor, proven customer service experience, and a current RSA certification. Flexibility to work across a rotating roster, including weekends and public holidays, is essential.
Sous Chef - Izakaya, Shintaro Bangkok at Minor International
Bangkok, , Thailand - Full Time
Skills Needed
Culinary Management, Japanese Cuisine, Food Cost Control, Menu Development, Training, Leadership, Guest Service, Attention To Detail
Specialization
Candidates should have a culinary qualification and a minimum of 3 years of culinary management experience, preferably in Japanese cuisine. Experience in food and labor cost control, menu development, and team training is also required.
Experience Required
Minimum 2 year(s)
Chief Engineer at Minor International
Kota Kinabalu, Sabah, Malaysia - Full Time
Skills Needed
Electrical Engineering, Mechanical Engineering, Preventative Maintenance, Project Management, Budget Preparation, Energy Conservation, Leadership, Fire Safety, Life Safety, Hotel Operations, Regulatory Compliance, Team Management, Strategic Planning, Operational Planning, Facility Management
Specialization
A college degree in Electrical or Mechanical Engineering is required, along with five years of operating experience in a similar capacity. Familiarity with hotel operations and local regulations is also necessary.
Experience Required
Minimum 5 year(s)
Housekeeping Attendant at Minor International
Ras Al Khaimah, Ras al-Khaimah, United Arab Emirates - Full Time
Skills Needed
Housekeeping, Customer Service, Organizational Skills, Time Management, Attention To Detail, Proactive, Resourceful, Independent Work, English Communication, Friendly Behavior
Specialization
Candidates should have a minimum of 2 years of experience in a similar role, preferably in a quality hotel. Excellent organizational skills, a friendly demeanor, and fair English communication skills are essential.
Experience Required
Minimum 2 year(s)
Chef de Cuisine - Madison Steak Avenue at Minor International
Bangkok, , Thailand - Full Time
Skills Needed
Culinary Arts, Fine Dining, Team Management, Coaching Skills, Menu Planning, Creativity, Attention To Detail, Communication Skills, Flexibility, Food Safety, Sanitation Regulations, Organizational Skills
Specialization
Candidates should have industry-related qualifications in Culinary Arts and experience in a fine dining environment. Strong coaching skills and creativity in menu planning are essential, along with knowledge of food safety regulations.
Experience Required
Minimum 5 year(s)
Contact Centers Training Manager at Minor International
Ratsada, , Thailand -
Full Time


Start Date

Immediate

Expiry Date

19 Jan, 26

Salary

0.0

Posted On

21 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Training Background, Selling Skills, Mindset Training, Call Center Environment, Sales Related Industry, Attention to Detail, Highly Organized, Communication Skills, Interpersonal Abilities, Call Center Software, CRM Systems, Problem-Solving Skills, High-Pressure Situations

Industry

Hospitality

Description
Company Description A unique ownership product offering the opportunity for five-star holidays in choice destinations. The vacation lifestyle is yours to explore with Anantara and affiliated destinations, from one exotic locale to the next, for your family today and generations to come. Job Description Position Overview: The role of the Contact Centres Training Manager will oversee all the training needs of both contact centers. This role is responsible for ensuring that all the training development requirements from product training, sales skills, system training, training modules and other aspects of training. The individual will report to the Assistant Director - Product, Preview Operations and Call Center Training. Key Responsibilities: Operational Oversight: Overseeing all the training requirements and creating training materials and training schedules for new call center staff as well as retraining and skills upgrades for current staff Assisting call center management team on call monitoring, performance evaluation, processes and improvements in closing techniques Daily Operations: Designing and implementing training schedules for new hires, retraining for current staff or product skill training for current and new hires as well as training materials for the team Helping the call center management team to identify areas for improvement to ensure better efficiency and production from all team members Evaluating the agents performances and mentoring the team leaders to achieve the set KPI’s Process Improvement: Identify and implement process improvements to increase efficiency and effectiveness within the call center teams to ensure maximum efficiency is maintained daily Qualifications: Training background with a good understanding of selling skills and mindset training in either a call center environment or sales related industry Excellent attention to detail and highly organized Excellent communication and interpersonal abilities. Proficiency in call center software and CRM systems. Strong problem-solving skills and ability to handle high-pressure situations. Bachelor’s degree in marketing, Business or any related field to scope of job (preferred). #LI-AK1 Qualifications Training background with a good understanding of selling skills and mindset training in either a call center environment or sales related industry Excellent attention to detail and highly organized Excellent communication and interpersonal abilities. Proficiency in call center software and CRM systems. Strong problem-solving skills and ability to handle high-pressure situations. Bachelor’s degree in marketing, Business or any related field to scope of job (preferred). Working Relationships: Reports to: Assistant Director - Product, Preview Operations and Call Center Training. Interfaces with: Telemarketing Team Leaders, Telemarketing Executives, Customers and Guests, Customer Service Team, Site Marketing and Property Management. #LI-AK1
Responsibilities
The Contact Centres Training Manager oversees all training needs for contact centers, including the development of training materials and schedules. They assist in performance evaluations and process improvements to enhance efficiency and production.
Contact Centers Training Manager at Minor International
Ratsada, , Thailand - Full Time
Skills Needed
Training Background, Selling Skills, Mindset Training, Call Center Environment, Sales Related Industry, Attention To Detail, Highly Organized, Communication Skills, Interpersonal Abilities, Call Center Software, Crm Systems, Problem Solving Skills, High Pressure Situations
Specialization
Candidates should have a training background with a strong understanding of selling skills and mindset training. A bachelor's degree in marketing, business, or a related field is preferred.
Experience Required
Minimum 5 year(s)
Assistant Sales Manager at Minor International
, South Huvadhu Atoll, Maldives - Full Time
Skills Needed
Sales Activities, Marketing Plan, Business Relationships, Market Intelligence, Communication Skills, Revenue Maximization, Competitor Analysis, Travel Functions, Sales Road Shows, Sales Trips, Training, Coaching, Self Motivated, Proactive, Passion To Lead, Sales Targets
Specialization
A bachelor's degree in marketing or a related field is required, along with a minimum of 2 years of relevant experience in a 5-star hotel. Candidates should possess good communication skills in English and a passion for leading and achieving sales targets.
Experience Required
Minimum 2 year(s)
Head Chef – Benihana Teppanyaki at Minor International
Muscat, Muscat Governorate, Oman - Full Time
Skills Needed
Culinary Leadership, Food Quality, Presentation, Hygiene, Safety, Team Management, Training, Menu Development, Guest Experience, Brand Compliance, Cost Control, Performance Evaluation, Japanese Cuisine, Creativity, Communication, Problem Solving
Specialization
Candidates should have a Bachelor’s degree or related culinary degree and a minimum of 2 years of culinary management experience. Strong leadership skills and a passion for teamwork are essential for this role.
Experience Required
Minimum 2 year(s)
Night Guest Service Agent at Minor International
Nelson Bay, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Problem Resolution, Attention To Detail, Professional Presentation, Proactive Approach, Guest Experience
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must demonstrate effective communication skills and a commitment to maintaining a professional presentation.
Guest Service Agent at Minor International
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Professional Presentation, Proactive Approach
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must demonstrate exceptional communication skills and a proactive approach to guest needs.
Housekeeper/Cleaner at Minor International
City of Brisbane, Queensland, Australia - Full Time
Skills Needed
Attention To Detail, Cleaning, Team Collaboration, Time Management, Communication Skills, Physical Fitness, Proactive Attitude, Work Ethic
Specialization
Prior experience in housekeeping or cleaning roles is highly regarded, along with a strong attention to detail. Candidates should have good physical fitness and the ability to perform repetitive tasks.
Outlet Manager at Minor International
Surat Thani, Surat Thani, Thailand - Full Time
Skills Needed
Guest Service, Leadership, Team Management, Communication, Interpersonal Skills, Cost Control, Inventory Management, Quality Standards, F&B Trends, Hygiene Standards, Safety Standards, Operational Excellence, Problem Solving, Training, Empowerment
Specialization
A college diploma in Hotel Management or a related field is required. Previous experience in Food & Beverage/Restaurant and Banquet operation is also necessary.
Experience Required
Minimum 2 year(s)
Housekeeping Supervisor at Minor International
Wellington, Wellington, New Zealand - Full Time
Skills Needed
Supervisory Experience, Budget Control, Communication Skills, Interpersonal Skills, Time Management, Organizational Skills, Attention To Detail, Procedure Adherence, Basic Computer Knowledge
Specialization
Candidates should have a minimum of 6 months supervisory experience in a housekeeping environment and possess excellent communication and organizational skills. A strong attention to detail and basic computer knowledge are also required.
Experience Required
Minimum 2 year(s)
Chief Sommelier at Minor International
Bangkok, , Thailand - Full Time
Skills Needed
Wine Expertise, Guest Service Skills, Team Management, Cost Control, Revenue Generation, Training And Development, Merchandising, Promotional Programs, Operational Budgets, Wine Displays, Coaching Excellence, Passion For Teamwork, Wine Sales, Guest Satisfaction, Policy Implementation, Problem Solving
Specialization
Candidates should have a college diploma in Hotel/Bar Management or a related field, along with previous experience as a Head Sommelier. Extensive knowledge of wines and excellent guest service skills are essential.
Experience Required
Minimum 5 year(s)
Guest Service Representative (Khao Lak, Phang-Nga Based) - Proficient in Th at Minor International
Ratsada, , Thailand - Full Time
Skills Needed
Spoken English, Written English, Computer Skills, Communication, Customer Service, Sales, Tour Bookings, Team Meetings, Collaboration, Attention To Detail, Organizational Skills, Problem Solving, Eager To Learn, Professional Development
Specialization
Good command of spoken and written English is required, along with computer skills. The candidate should be a strong communicator and eager to learn and develop professionally.
Reservations Agent at Minor International
, South Huvadhu Atoll, Maldives - Full Time
Skills Needed
Customer Service, Communication Skills, Computer Skills, Team Player, Flexibility, Attention To Detail, Problem Solving, Sales Strategy, Reservation Systems, Administrative Procedures, Guest Satisfaction, Market Understanding, Upselling, Time Management, Multitasking, Professionalism
Specialization
Candidates should have 2 to 3 years of experience in a similar role within a five-star luxury hotel or resort, with a strong focus on customer service. Excellent communication skills and the ability to work under pressure in a dynamic team environment are essential.
Experience Required
Minimum 2 year(s)
Senior Accounts Payable at Minor International
Doha, , Qatar - Full Time
Skills Needed
Accounts Payable, Mathematical Accuracy, Financial Records, Accounting Principles, Accounting Software, Ms Office, Excel, Statistical Reporting, Invoices, Reconciliation, Period End Closing, Data Analysis, File Management, Cash Management, Communication Skills, Organizational Skills
Specialization
Candidates should have a minimum of 1-2 years of experience in a similar role within a 5-star hotel environment. Fluency in English and proficiency in accounting software and MS Office, particularly Excel, are essential.
Housekeeping Attendant at Minor International
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Cleaning, Guest Services, Attention To Detail, Proactivity, Time Management, Communication, Grooming, Stock Management, Safety Awareness, Product Knowledge, Housekeeping Procedures, Teamwork, Problem Solving, Adaptability, Customer Service, Organization
Specialization
Previous experience in hotel housekeeping, particularly in 4 or 5-star properties, is desirable. Candidates should be proactive, detail-oriented, and able to thrive under pressure.
Property Manager - 6 Month Fixed Term Contract at Minor International
City of Brisbane, Queensland, Australia - Full Time
Skills Needed
Property Management, Customer Service, Communication, Relationship Building, Time Management, Attention To Detail, Property Legislation, Team Orientation
Specialization
Candidates must have a current QLD Property Management Registration and a minimum of 2 years' experience in Property Management. Strong communication skills and a proactive attitude are essential.
Experience Required
Minimum 2 year(s)
Housekeeping Supervisor at Minor International
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Supervisory Skills, Interpersonal Skills, English Communication, Attention To Detail
Specialization
Candidates should have at least five years of experience in hotel housekeeping operations and possess effective supervisory and interpersonal skills. Proficiency in English communication and a keen eye for detail are also required.
Experience Required
Minimum 5 year(s)
Food & Beverage Attendant at Minor International
Darwin, , Australia - Full Time
Skills Needed
Customer Service, Hospitality, Food Service, Beverage Service, Communication Skills, Reliability, Positive Attitude, Rsa Certification
Specialization
Candidates should have a warm demeanor, proven customer service experience, and a current RSA certification. Flexibility to work across a rotating roster, including weekends and public holidays, is essential.
Sous Chef - Izakaya, Shintaro Bangkok at Minor International
Bangkok, , Thailand - Full Time
Skills Needed
Culinary Management, Japanese Cuisine, Food Cost Control, Menu Development, Training, Leadership, Guest Service, Attention To Detail
Specialization
Candidates should have a culinary qualification and a minimum of 3 years of culinary management experience, preferably in Japanese cuisine. Experience in food and labor cost control, menu development, and team training is also required.
Experience Required
Minimum 2 year(s)
Chief Engineer at Minor International
Kota Kinabalu, Sabah, Malaysia - Full Time
Skills Needed
Electrical Engineering, Mechanical Engineering, Preventative Maintenance, Project Management, Budget Preparation, Energy Conservation, Leadership, Fire Safety, Life Safety, Hotel Operations, Regulatory Compliance, Team Management, Strategic Planning, Operational Planning, Facility Management
Specialization
A college degree in Electrical or Mechanical Engineering is required, along with five years of operating experience in a similar capacity. Familiarity with hotel operations and local regulations is also necessary.
Experience Required
Minimum 5 year(s)
Housekeeping Attendant at Minor International
Ras Al Khaimah, Ras al-Khaimah, United Arab Emirates - Full Time
Skills Needed
Housekeeping, Customer Service, Organizational Skills, Time Management, Attention To Detail, Proactive, Resourceful, Independent Work, English Communication, Friendly Behavior
Specialization
Candidates should have a minimum of 2 years of experience in a similar role, preferably in a quality hotel. Excellent organizational skills, a friendly demeanor, and fair English communication skills are essential.
Experience Required
Minimum 2 year(s)
Chef de Cuisine - Madison Steak Avenue at Minor International
Bangkok, , Thailand - Full Time
Skills Needed
Culinary Arts, Fine Dining, Team Management, Coaching Skills, Menu Planning, Creativity, Attention To Detail, Communication Skills, Flexibility, Food Safety, Sanitation Regulations, Organizational Skills
Specialization
Candidates should have industry-related qualifications in Culinary Arts and experience in a fine dining environment. Strong coaching skills and creativity in menu planning are essential, along with knowledge of food safety regulations.
Experience Required
Minimum 5 year(s)
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