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Guest Service Agent - Full Time at Minor International
Murwillumbah, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Positive Attitude, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must demonstrate effective communication skills and a proactive approach to guest needs.
Guest Service Agent at Minor International
Glenelg, South Australia, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must maintain a polished presentation and be committed to a dynamic work schedule, including weekends and public holidays.
General Manager at Minor International
Brisbane, Queensland, Australia - Full Time
Skills Needed
Leadership, Hospitality, Mice Operations, Food & Beverage, Spa/Wellness Operations, Financial Acumen, Operational Excellence, Team Development, Communication, Relationship Building, Strategic Planning, Guest Satisfaction, Event Management, Marketing Collaboration, Sales Collaboration, Revenue Management
Specialization
Candidates should have proven senior leadership experience in hospitality, ideally as a General Manager or Cluster GM. Extensive experience in MICE, Food & Beverage, and Spa/Wellness operations is required.
Experience Required
Minimum 10 year(s)
Guest Service Agent - Casual at Minor International
Tweed Shire Council, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in high-quality service within hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Food & Beverage Attendant at Minor International
Sunshine Coast Regional, Queensland, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Food Service, Beverage Service, Communication, Reliability, Flexibility, Menu Knowledge
Specialization
Candidates should have a warm demeanor, proven customer service experience, and a current RSA certification. Flexibility to work across a rotating roster, including weekends and public holidays, is essential.
Guest Service Agent at Minor International
Adelaide, South Australia, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Positive Attitude
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must exhibit a proactive approach to addressing guest needs and maintain a polished and professional presentation.
Guest Service Agent - Full Time at Minor International
Tweed Shire Council, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Professional Presentation, Teamwork, Time Management, Hospitality
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must demonstrate effective communication skills and a proactive approach to guest needs.
Guest Service Agent at Minor International
Glenelg, South Australia, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must exhibit a proactive approach to addressing guest needs and maintain a polished and professional presentation.
Guest Service Agent at Minor International
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must exhibit a proactive approach to addressing guest needs and maintain a polished professional presentation.
Night Guest Service Agent at Minor International
City of Brisbane, Queensland, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Problem Resolution, Attention To Detail, Professionalism, Teamwork, Guest Experience
Specialization
Candidates should have a background in high-quality service within hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Guest Service Agent at Minor International
Marian, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must demonstrate exceptional communication skills and a proactive approach to guest needs.
F&B Hostess at Minor International
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Guest Service, Menu Knowledge, Complaint Resolution, Table Assignment, Customer Engagement, Phone Etiquette, Operational Excellence, Attention To Detail
Specialization
Candidates should have previous experience in Food & Beverage operations and possess excellent guest service skills. A keen eye for detail and strong English communication skills are also required.
F&B Hostess at Minor International
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Guest Service, Menu Knowledge, Complaint Resolution, Table Management, Communication Skills, Attention To Detail
Specialization
Candidates should have previous experience in Food & Beverage operations and possess excellent guest service skills. A keen eye for detail and strong English communication skills are also required.
F&B Hostess at Minor International
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Guest Service, Menu Knowledge, Complaint Resolution, Table Assignment, Communication Skills, Attention To Detail
Specialization
Candidates should have previous experience in food and beverage operations and excellent guest service skills. A strong attention to detail and proficiency in English are also required.
Guest Experience Attendant at Minor International
Snowy Monaro Regional Council, New South Wales, Australia - Full Time
Skills Needed
Communication, Customer Service, Multitasking, Hospitality, Tourism
Specialization
A warm, friendly, and professional approach is essential, along with strong communication and customer service skills. Previous experience in hospitality or customer service is preferred but not essential.
Conference & Events Coordinator at Minor International
Sunshine Coast, Queensland, Australia - Full Time
Skills Needed
Event Planning, Sales, Communication, Attention To Detail, Time Management, Problem Solving, Collaboration, Professional Presentation, Flexibility, Hospitality
Specialization
Candidates should have at least 6 months of experience in a similar role within tourism or hospitality. Strong sales skills, excellent communication, and a genuine passion for hospitality are essential.
Guest Service Agent at Minor International
Mackay, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Positive Attitude
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must maintain a polished presentation and be committed to a dynamic work schedule, including weekends and varying shifts.
Guest Service Agent - Full Time at Minor International
Tweed Shire Council, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Accounts Payable Supervisor at Minor International
Abu Dhabi, Abu Dhabi, United Arab Emirates - Full Time
Skills Needed
Accounts Payable, Invoice Processing, Payment Preparation, Reconciliation, Financial Reporting, Petty Cash Management, Accruals, Cheques Management, Cost Control, Inventory Management, Supervisory Skills, Attention To Detail, Hospitality Experience, Team Collaboration, Time Management, Problem Solving
Specialization
Candidates should have a minimum of 3 years of experience in Accounts Payable, with at least 1-2 years in a supervisory role. A bachelor's degree in Accounting, Business Management, Finance, or a related field is required, with preference given to those with 5-star hotel experience.
Experience Required
Minimum 2 year(s)
Commis Chef at Minor International
Cessnock, New South Wales, Australia - Full Time
Skills Needed
Food Preparation, Hygiene, Cleanliness, Food Safety, Creativity, Teamwork, Communication, Flexibility
Specialization
Candidates should have previous kitchen or culinary experience, though it is preferred but not essential. A passion for food, strong teamwork and communication skills, and flexibility to work various shifts are also important.
Guest Service Agent - Full Time at Minor International
Murwillumbah, New South Wales, Australia -
Full Time


Start Date

Immediate

Expiry Date

02 Mar, 26

Salary

40.05

Posted On

02 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication, Problem Resolution, Attention to Detail, Hospitality, Teamwork, Positive Attitude, Professional Presentation

Industry

Hospitality

Description
Company Description Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed. Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture. Job Description Oaks Casuarina Santai Resort are looking for a full-time Guest Service Agent who is passionate about providing excellent customer service to join the team. The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. Key Responsibilities Include: Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs. Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service. Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability. Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience. Please note: This position is based in Casuarina, 2487 Shift Details (subject to change): Full time and casual positions available at this property. Shift times scheduled within 7:00am to 11:00pm Rotating roster across Monday to Sunday Immediate start available Hourly rates for Full Time (excluding super): Monday - Friday: $26.70 per hour Saturday: $33.38 per hour Sunday: $40.05 per hour Qualifications Successful candidates will have: Demonstrated background in delivering high-quality service within a hotel, hospitality, or customer-facing environment. Exceptional ability to articulate information clearly and effectively across various mediums, ensuring precise and professional correspondence. Consistently delivers an exceptional standard of service, exhibiting a proactive and positive approach to addressing guest needs and exceeding expectations. Adept at fostering positive guest experiences and maintaining high satisfaction levels through attentive service and problem resolution. Maintains a polished and professional presentation, reflecting the values and standards of the organisation. Fully committed to a dynamic work schedule, including the ability to work weekends, public holidays, and varying shifts to meet operational requirements. Additional Information At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance: Career Growth: Learning and development programs to boost your career. Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family. Global Perks: International accommodation discounts across our hotel brands. Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ. Experiences: Discounted entertainment and activities. Banking and Insurance: Exclusive health insurance offers and workplace banking benefits. Generous Leave: Parental and birthday leave. Wellness Boost: EAP and tailored wellness support. Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth. Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.
Responsibilities
The Guest Service Agent will provide a warm reception to guests, ensuring a smooth check-in process and addressing any immediate inquiries. They will also act as a primary point of contact for guests, offering assistance and personalized recommendations throughout their stay.
Guest Service Agent - Full Time at Minor International
Murwillumbah, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Positive Attitude, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must demonstrate effective communication skills and a proactive approach to guest needs.
Guest Service Agent at Minor International
Glenelg, South Australia, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must maintain a polished presentation and be committed to a dynamic work schedule, including weekends and public holidays.
General Manager at Minor International
Brisbane, Queensland, Australia - Full Time
Skills Needed
Leadership, Hospitality, Mice Operations, Food & Beverage, Spa/Wellness Operations, Financial Acumen, Operational Excellence, Team Development, Communication, Relationship Building, Strategic Planning, Guest Satisfaction, Event Management, Marketing Collaboration, Sales Collaboration, Revenue Management
Specialization
Candidates should have proven senior leadership experience in hospitality, ideally as a General Manager or Cluster GM. Extensive experience in MICE, Food & Beverage, and Spa/Wellness operations is required.
Experience Required
Minimum 10 year(s)
Guest Service Agent - Casual at Minor International
Tweed Shire Council, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in high-quality service within hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Food & Beverage Attendant at Minor International
Sunshine Coast Regional, Queensland, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Food Service, Beverage Service, Communication, Reliability, Flexibility, Menu Knowledge
Specialization
Candidates should have a warm demeanor, proven customer service experience, and a current RSA certification. Flexibility to work across a rotating roster, including weekends and public holidays, is essential.
Guest Service Agent at Minor International
Adelaide, South Australia, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Positive Attitude
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must exhibit a proactive approach to addressing guest needs and maintain a polished and professional presentation.
Guest Service Agent - Full Time at Minor International
Tweed Shire Council, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Professional Presentation, Teamwork, Time Management, Hospitality
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must demonstrate effective communication skills and a proactive approach to guest needs.
Guest Service Agent at Minor International
Glenelg, South Australia, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must exhibit a proactive approach to addressing guest needs and maintain a polished and professional presentation.
Guest Service Agent at Minor International
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must exhibit a proactive approach to addressing guest needs and maintain a polished professional presentation.
Night Guest Service Agent at Minor International
City of Brisbane, Queensland, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Problem Resolution, Attention To Detail, Professionalism, Teamwork, Guest Experience
Specialization
Candidates should have a background in high-quality service within hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Guest Service Agent at Minor International
Marian, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must demonstrate exceptional communication skills and a proactive approach to guest needs.
F&B Hostess at Minor International
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Guest Service, Menu Knowledge, Complaint Resolution, Table Assignment, Customer Engagement, Phone Etiquette, Operational Excellence, Attention To Detail
Specialization
Candidates should have previous experience in Food & Beverage operations and possess excellent guest service skills. A keen eye for detail and strong English communication skills are also required.
F&B Hostess at Minor International
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Guest Service, Menu Knowledge, Complaint Resolution, Table Management, Communication Skills, Attention To Detail
Specialization
Candidates should have previous experience in Food & Beverage operations and possess excellent guest service skills. A keen eye for detail and strong English communication skills are also required.
F&B Hostess at Minor International
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Guest Service, Menu Knowledge, Complaint Resolution, Table Assignment, Communication Skills, Attention To Detail
Specialization
Candidates should have previous experience in food and beverage operations and excellent guest service skills. A strong attention to detail and proficiency in English are also required.
Guest Experience Attendant at Minor International
Snowy Monaro Regional Council, New South Wales, Australia - Full Time
Skills Needed
Communication, Customer Service, Multitasking, Hospitality, Tourism
Specialization
A warm, friendly, and professional approach is essential, along with strong communication and customer service skills. Previous experience in hospitality or customer service is preferred but not essential.
Conference & Events Coordinator at Minor International
Sunshine Coast, Queensland, Australia - Full Time
Skills Needed
Event Planning, Sales, Communication, Attention To Detail, Time Management, Problem Solving, Collaboration, Professional Presentation, Flexibility, Hospitality
Specialization
Candidates should have at least 6 months of experience in a similar role within tourism or hospitality. Strong sales skills, excellent communication, and a genuine passion for hospitality are essential.
Guest Service Agent at Minor International
Mackay, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Positive Attitude
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must maintain a polished presentation and be committed to a dynamic work schedule, including weekends and varying shifts.
Guest Service Agent - Full Time at Minor International
Tweed Shire Council, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Accounts Payable Supervisor at Minor International
Abu Dhabi, Abu Dhabi, United Arab Emirates - Full Time
Skills Needed
Accounts Payable, Invoice Processing, Payment Preparation, Reconciliation, Financial Reporting, Petty Cash Management, Accruals, Cheques Management, Cost Control, Inventory Management, Supervisory Skills, Attention To Detail, Hospitality Experience, Team Collaboration, Time Management, Problem Solving
Specialization
Candidates should have a minimum of 3 years of experience in Accounts Payable, with at least 1-2 years in a supervisory role. A bachelor's degree in Accounting, Business Management, Finance, or a related field is required, with preference given to those with 5-star hotel experience.
Experience Required
Minimum 2 year(s)
Commis Chef at Minor International
Cessnock, New South Wales, Australia - Full Time
Skills Needed
Food Preparation, Hygiene, Cleanliness, Food Safety, Creativity, Teamwork, Communication, Flexibility
Specialization
Candidates should have previous kitchen or culinary experience, though it is preferred but not essential. A passion for food, strong teamwork and communication skills, and flexibility to work various shifts are also important.
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